RBR study shows Diebold Nixdorf leads the global market for
restaurant self-ordering kiosks including payment
functionality
NEW YORK and NORTH CANTON, Ohio, Jan. 13, 2020 /PRNewswire/ -- Diebold Nixdorf
(NYSE: DBD), a global leader in driving connected commerce for the
retail and banking industries, was recently acknowledged as the top
global provider of self-ordering kiosks by industry research firm
RBR in its Global Self-Ordering Kiosks 2020 study.
The report recognized Diebold Nixdorf as the largest
self-ordering kiosk supplier in the world as of June 2019, with a market share of 19% by
installed base and 24% by shipments. Additionally, Diebold Nixdorf
leads all providers in the Americas market both in terms of
installed base (26%) and shipments (37%).
Diebold Nixdorf has installed nearly 25,000 kiosks that
accelerate the self-service customer order and payment process for
some of the world's largest quick-service restaurants (QSRs),
including the largest players in the market. The attractive design
of these intuitive units delivers on the consumers' expectations
for an efficient and reliable experience. Built for 24/7 operation,
these user-friendly and flexible solutions automate tasks to
further enhance restaurant digitalization.
In particular, the company's award-winning K-two retail kiosk
solution is distinguished by its ability to be easily adapted for
changing business needs and consumer demands. Retailers can choose
between 22", 27", and 32" multi-touchscreens, install the unit as a
stand-alone kiosk or in a back-to-back format and even mount it on
a pole or on a wall, making it perfect for restaurants that need
tailored solutions.
Hermann Wimmer, senior vice
president of global retail at Diebold Nixdorf, said: "We are
proud that our open platform approach for self-service checkout in
retail resonated so well that we are being recognized as the global
industry leader for self-ordering kiosks. Particularly, quick
service restaurants need self-service technology that provides
faster and more convenient options that enhance and modernize
everyday consumer interactions. We will continue to push the
boundaries for self-service solutions that drive a frictionless
consumer experience."
RBR's Global Self-Ordering Kiosks 2020 is the first study of the
fast-growing technology driving the new self-service paradigm in
the restaurant industry. It presents in-depth quantitative and
qualitative analysis of 22 countries around the world, based on an
unparalleled primary and secondary research effort with suppliers,
restaurant operators and industry experts.
This technology is being showcased at NRF 2020: Retail's Big
Show in booth #3200.
About RBR
RBR is a strategic research and consulting
firm with three decades of experience in banking and retail
automation, cards and payments. It assists its clients by providing
independent advice and intelligence through published reports,
consulting, newsletters and events.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated
(NYSE: DBD) is a world leader in enabling connected commerce. We
automate, digitize and transform the way people bank and shop. As a
partner to the majority of the world's top 100 financial
institutions and top 25 global retailers, our integrated solutions
connect digital and physical channels conveniently, securely and
efficiently for millions of consumers each day. The company has a
presence in more than 100 countries with approximately 23,000
employees
worldwide. Visit www.DieboldNixdorf.com for more
information.
Twitter: @DieboldNixdorf
LinkedIn: www.linkedin.com/company/diebold
Facebook: www.facebook.com/DieboldNixdorf
YouTube: www.youtube.com/dieboldnixdorf
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SOURCE Diebold Nixdorf