Dynegy Retail Brands Receive Top Overall Ranking by Energy Research Consulting Group
22 March 2018 - 1:30AM
Business Wire
Dynegy Inc. (NYSE: DYN) retail brands – Dynegy and Homefield
Energy – received the top overall ranking in the Energy Research
Consulting Group’s (ERCG) annual survey of electricity aggregators,
brokers, and consultants (ABCs).
ERCG cited the brands’ consistent showing in multiple categories
that demonstrate Dynegy’s commitment to customer service.
“Year after year, Dynegy has been a leader on the three main
award categories of our study – overall satisfaction, price
competitiveness, and ease of doing business,” said Young Kim,
Principal at Energy Research Consulting Group. “We are honored to
award Dynegy with the top ranking in Overall Satisfaction, given
their consistency and dedication to their ABC partners.”
Dynegy Retail, which operates in Illinois, Massachusetts, Ohio,
and Pennsylvania, and Homefield Energy, which operates in the
Ameren service area of Illinois, were recognized by survey
respondents for price satisfaction and ease of doing business. More
than half of Dynegy’s ABCs expanded their relationship with the two
brands during the last 12 months.
“We’re proud to receive ERCG’s top overall ranking, a
distinction that validates our customer focus,” said Dynegy
Executive Vice President of Retail Sheree M. Petrone. “We’re
committed to providing competitive plans, innovative products, and
exceptional customer service.”
About Dynegy
Throughout the Northeast, Mid-Atlantic, Midwest, Texas, and
California, Dynegy operates nearly 28,000 megawatts (MW) of power
generating facilities capable of producing enough energy to supply
more than 23 million American homes. The Company’s retail business
serves customers in Illinois, Massachusetts, Ohio, and
Pennsylvania. Retail delivered volumes in 2017 were 26,000
gigawatt-hours to its approximately 1.2 million residential and
business customers.
About ERCG and the 2017 ABC Study
ERCG provides business intelligence and consulting services to
energy market participants on entry strategies, investment
opportunities, and market & policy dynamics. The 2017 National
ABC Study is a survey-based analysis of third-party intermediaries
in restructured energy markets. An online survey was administered
during November and December 2017. Over 165 aggregators, brokers,
and consultants participated, representing over 80 percent of total
volume conducted through ABCs.
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