BENGALURU, India and
MARSEILLE, France, September 18, 2017 /PRNewswire/ --
The CMA CGM Group, a world leader in container shipping, and
Infosys (NYSE: INFY), a global leader in consulting, technology and
next-generation services, today announced a strategic seven-year
partnership which will simplify and transform CMA CGM's IT
applications and improve customer service experience.
As part of the agreement, and at the request of CMA CGM, Infosys
will open a Delivery Center (DC) in Marseille, which will become a key hub
attracting and enhancing local expertise.
Infosys will also acquire CMA CGM's Innovation and Delivery
Center in Dubai, UAE, expanding
its footprint in the Middle
East.
Through this partnership:
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Infosys will provide CMA CGM with the skills required to
maintain its applications and develop its SAP projects. Infosys
will also provide CMA CGM with new high value-added technologies
that will improve its agility and responsiveness.
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As part of its ongoing digital transformation, CMA CGM will use
Infosys Nia's artificial intelligence platform and its scalable
automation platform, AssistEdge, to revamp its customer service,
improve process execution and enhance internal performance.
These new systems will allow CMA CGM to be more flexible and
innovative in a dynamic industry.
Rajesh Krishnamurthy,
President and Head of Europe,
Infosys, said, "Simplifying the technology footprint and
leveraging next-generation technologies is the need of the hour for
the hyper-competitive shipping and logistics industry. We look
forward to helping CMA CGM leapfrog to the next-generation of
software-led business innovation which is customer friendly, cost
effective and flexible. Infosys is keen to leverage its logistics
industry experience and assist CMA CGM with its business
transformation journey."
Rodolphe Saadé, CEO, CMA
CGM, said, "Innovation and digitalization are at the
heart of our strategy. Our ambition is to create a competitive
advantage by offering our customers state-of-the-art technologies.
The partnership with Infosys is key to attaining this objective. By
setting up their Center for Innovation in Marseille, CMA CGM, as well as the region,
will benefit from both their expertise and their proximity."
About CMA CGM
CMA CGM, founded by Jacques R. Saadé, is a leading
worldwide shipping group. Its 445 vessels call more than 370 ports
in the world on all 5 continents. In 2016, they carried 15.6
million TEUs (twenty-foot equivalent units). Now headed by
Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps
innovating to offer its customers new maritime, terrestrial, and
logistical solutions. With a presence in 160 countries and through
its 600 agencies network, the Group employs 29,000 people
worldwide, including 2,400 in its headquarters in Marseille.
You may download the press release document from www.infosys.com
or from
http://www.bseindia.com/xml-data/corpfiling/AttachLive/918e24ca-687b-4d9c-ae7a-c2e76246ec1b.pdf
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