PG&E Shares Electric and Gas Safety Reminders for Evacuated Customers Coming Home
09 October 2020 - 4:54AM
Business Wire
Safety is most important when returning home
after a wildfire
Pacific Gas and Electric Company (PG&E) reminds customers in
Sonoma and Napa Counties who can return home after evacuating
during the Glass Fire to take steps to protect their family,
neighbor, home or business. Residents should always follow
directions from local authorities and first responders on when and
how to return and PG&E wants its customers to be aware of
possible electric and gas hazards inside the home.
“We have many crews working on removing unsafe conditions that
are overhead and underground to ensure customers and businesses are
safe for re-entry but we need everyone to be on the lookout for
anything that could be a potential hazard beyond the meter,” said
Anthony Knaapen, Safety Officer for Sonoma County for the Glass
Fire Event.
Electric Safety Tips
- If you see downed power lines near your home, treat them as if
they are energized. Keep yourself and others away from them. Call
911, then notify PG&E at 1-800-743-5002.
- Check for damaged household electrical wiring and turn off the
power at the main electric switch if damage is suspected. Consult
with an electrician.
- If power has not returned upon re-entry, unplug or turn off all
electric appliances to avoid overloading circuits and fire hazards
when power is restored. Turn appliances back on one at a time when
conditions return to normal.
- Use LED candles or battery-operated flashlights to provide
light until service is restored.
- If a generator is used as a backup power source, ensure it is
properly installed by a licensed electrician. Improperly installed
generators pose a significant danger to the customer but also to
crews working to restore power.
Gas Safety Tips
- If you smell the distinctive “rotten egg” odor of natural gas
in or around your home or business, immediately call 911 and then
PG&E at 1-800-743-5002.
- Do not attempt to restore gas service by turning the valve on
the gas meter. PG&E will do this.
- Do not attempt to re-light the pilot lights on gas appliances.
Let PG&E do this. Some water heaters, for example, need power
to be property lit.
Gas Restoration
In order to restore gas service, gas crews must conduct a
thorough assessment of damaged infrastructure and on-site
inspections at each home and business. This process must occur
before service can be restored and pilot lights can be relit. When
this process takes place, it is helpful if customers allow PG&E
crews access to their property in order to inspect equipment and
restore service.
PG&E employees always carry their identification and are
always willing to show it to you. Please ask to see valid
identification before allowing anyone claiming to be a PG&E
representative on their property.
If a person claiming to be a PG&E employee has
identification and you still feel uncomfortable, call PG&E’s
customer service line at 1-800-743-5000 to verify PG&E’s
presence in the community.
If contact is not made during the initial visit, PG&E will
leave a contact card.
For more information, visit pge.com/wildfiresupport.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is one of the largest combined natural gas
and electric energy companies in the United States. Based in San
Francisco, with more than 23,000 employees, the company delivers
some of the nation’s cleanest energy to nearly 16 million people in
Northern and Central California. For more information, visit
pge.com and pge.com/news.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20201008005926/en/
MEDIA RELATIONS: 415-973-5930
PG&E (NYSE:PCG)
Historical Stock Chart
From Apr 2024 to May 2024
PG&E (NYSE:PCG)
Historical Stock Chart
From May 2023 to May 2024