Florida’s Largest City Selects Enterprise Records Management Solution from Tyler Technologies
23 July 2020 - 11:17PM
Business Wire
Jacksonville Sheriff’s Office to use solution
to capture, process, and better understand public safety data
Tyler Technologies, Inc. (NYSE: TYL) today announced it has
signed an agreement with the Jacksonville Sheriff’s Office in
Florida for Tyler’s New World Enterprise Records Management System™
(RMS). In addition, the sheriff’s office has also selected Tyler’s
New World™ field-based reporting, Scene Collect™, Brazos™
eCitation, SoftCode™ civil process, and Socrata® data and insights
solutions.
Jacksonville is the 13th most populous city in the United
States. The Jacksonville Sheriff’s Office is replacing its existing
homegrown records management solution with a state-of-the-art
system. The office was eager to consolidate various data sources
within a single vendor-supported system. After a competitive
evaluation process, the sheriff’s office selected Tyler to bring
modern and flexible public safety solutions to its
jurisdiction.
Tyler’s New World Enterprise RMS system is the latest innovation
in records management software from Tyler’s Public Safety Division.
The solution will allow the Jacksonville Sheriff’s Office to
capture, process, and utilize data collected on the jurisdiction’s
cases, incidents, citations and more, helping the office reduce
time and costs associated with entering and retrieving this
critical data manually. The solution will display the information
into comprehensive dashboards tailored by role and will allow staff
to streamline workflows, handling, and solving cases that need to
be processed. Paired with New World field-based reporting,
Jacksonville’s officers will be able to access real-time, critical
information in the field and monitor dispatching activities and
calls quickly and easily.
The Socrata insights technology will provide Jacksonville
Sheriff’s Office with crime analytics data to help it review how
strategies in law enforcement are working to make the community
safer.
With the addition of Tyler’s Brazos eCitation solution, officers
will be able to process tickets easily from a laptop, tablet, or
cellular device, transmitting the information quickly into public
safety and court systems. From there, Tyler’s SoftCode solution
manages civil process, allowing personnel to track court case
papers, handle warrants, summons, and more.
Jacksonville Sheriff’s Office will also be leveraging new mobile
technology that allows digital evidence to be captured at the scene
of an incident using Scene Collect; another recent innovation from
Tyler for public safety.
“We’re looking forward to implementing our advanced records
management system, as well as additional public safety and justice
solutions for the Jacksonville Sheriff’s Office,” said Bryan
Proctor, president of Tyler’s Public Safety Division. “We are eager
to help the sheriff’s office save time, streamline processes,
better understand data, and ultimately keep its community safer
through technology.”
Jacksonville is the most populous city in Florida and the
largest city by area in the contiguous United States. It has a
population of more than 900,000.
About Tyler Technologies,
Inc. Tyler Technologies (NYSE: TYL) provides integrated
software and technology services to the public sector. Tyler's
end-to-end solutions empower local, state, and federal government
entities to operate more efficiently and connect more transparently
with their constituents and with each other. By connecting data and
processes across disparate systems, Tyler's solutions are
transforming how clients gain actionable insights that solve
problems in their communities. Tyler has more than 26,000
successful installations across more than 10,000 sites, with
clients in all 50 states, Canada, the Caribbean, Australia, and
other international locations. Tyler was named to Forbes' "Best
Midsize Employers" list in 2019 and has been recognized three times
on Forbes’ "Most Innovative Growth Companies" list. More
information about Tyler Technologies, an S&P 500 company
headquartered in Plano, Texas, can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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