Home-Based Workforce Helps Moms Strike Work-Family Balance
21 April 2008 - 8:07PM
PR Newswire (US)
Work flexibility makes everyday a Happy Mother's Day HOUSTON, April
21 /PRNewswire/ -- As children across America dream up the perfect
present for their mothers, employers can give working moms a gift
they really appreciate: a better work/family balance. (Logo:
http://www.newscom.com/cgi-bin/prnh/20080221/NYFNSN01LOGO) "Working
mothers are an integral part of all aspects of ExpressJet's
operations, as pilots, flight attendants, and in our corporate
offices. We understand the need to balance family-life with work,"
stated ExpressJet rep. Today most mothers -- even those with the
youngest children -- participate in the labor force, according to
the U.S. Bureau of Labor Statistics. In 2005, the overall labor
force participation rate of mothers with children under 18 was
70.5%. When considering both parents' working schedules and the
cost of full-time childcare, reducing family-work conflict is an
important goal for a majority of working parents. ExpressJet's
home-based reservation agents take in-bound calls and self-schedule
their work hours, allowing them to coordinate work around their
families' schedules. ExpressJet Airlines employs all of its
reservation agents through Alpine Access, a home-based, employee
contact center. Many of these employees are mothers who want to be
with their children, but still stay connected to the workplace.
Adrianne Vaiser, a 55-year-old mother of two teenaged girls, lives
in Niwot, Colorado and works from home as a customer service agent
for ExpressJet Airlines. "By working from home my children know
that I am there if they need me and I have the flexibility to work
their activities and appointments into my schedule," said Vaiser.
Prior to having children, Adrianne worked in the travel industry
for 13 years. Then, after 18 years of staying at home with her
children and out of the workforce, Adrianne was able to return to
work as an ExpressJet agent in 2007. "It has been especially
rewarding to be able to return to work in the travel industry
without having to sacrifice time with my family. The additional
income also helps me to contribute to family expenses, such as my
daughter's upcoming college tuition." Alpine Access is one of only
a handful of companies in an emerging industry that provides solid,
secure employment to work-from-home moms. The company currently
employs 7,500 home-based customer care representatives around the
country. "We hear from women all the time that have spent months
looking for legitimate work-from-home opportunities and had nearly
given up hope," said Chris Carrington, CEO of Alpine Access. "The
positions we offer, like the ExpressJet home-based reservation
agents, provide these mothers with a unique work-life balance." To
show mom your appreciation book her next getaway to any
ExpressJet's popular non-stop service destinations across the
Southwest and Western U.S. by calling our mothers on duty at
888.958.XJET (9538) or by visiting http://www.xjet.com/.
http://www.newscom.com/cgi-bin/prnh/20080221/NYFNSN01LOGO
http://photoarchive.ap.org/ DATASOURCE: ExpressJet Airlines
CONTACT: Kristy Nicholas of ExpressJet Holdings, Inc.,
+1-832-353-1409 Web site: http://www.expressjet.com/
http://www.xjet.com/
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