Patni Computer Systems Becomes the First Offshore Provider to Get Accreditation from MSPAlliance
28 July 2006 - 12:00AM
PR Newswire (US)
Joins Managed Services Accreditation Program to Ensure Customers of
the Highest Standards for its Infrastructure Managed Services
CAMBRIDGE, Mass., July 27 /PRNewswire-FirstCall/ -- Patni Computer
Systems Ltd., a leading global IT consulting and services provider,
today announced that it is the first and only offshore service
provider to receive accreditation under the MSPAlliance's (MSPA)
Managed Services Accreditation Program (MSAP). MSAP is the first
program of its kind, specifically designed and created to provide
customers of managed services providers with the assurance that the
services provider they hire meets or exceeds the highest principles
of quality in areas such as financial stability, facilities,
managed services practices and customer satisfaction. Through this
alliance, Patni will increase the value it is delivering to its
Infrastructure Management Services customers by collaborating with
other service providers and technology enablers to develop best
practices and improve ROI in technology procurement and
implementation. Patni is the only offshore outsourcing provider
with this accreditation, which assures customers of the highest
quality service standards in addition to the traditional benefits
of outsourcing services such as lowered total cost of ownership.
"The Managed Services Accreditation Program is a rigorous program
that benchmarks and verifies the quality of the company providing
managed services," said Charles Weaver, MSPAlliance president. "We
are very proud to have Patni Computer Systems as the first offshore
services partner as part of this prestigious body of MSPs." MSAP
was created using a wide base of criteria that encompasses a wide
range of managed service providers. These criteria include a review
of certified members' physical facilities, telecommunication
connectivity, technology certifications for the service desk agents
as well as the degree to which their software tools follow the
highest standards for the delivery of available, scalable, and
consistent services. By covering buying and service delivery
criteria that matter to customers, the MSAP certification program
tracks and measures a satisfactory level of professional and
business practices, helping MSPs to consistently deliver superior
services to their clients. "This accreditation will give our
customer base the highest confidence, that Patni complies with the
most stringent industry-wide standards in managed services," said
Douglas Fallon, senior vice president and head of Infrastructure
Management Services, Patni. "By being the first offshore services
provider to achieve this accreditation, we further strengthen our
leadership role and differentiate ourselves in this rapidly
emerging sector of outsourced services." Patni's Infrastructure
Management Services help organizations optimize critical IT staff
with a complete portfolio of solutions and services for managing
enterprise IT infrastructures. Patni offers NOC-based, 24x7
automated management capabilities that can be delivered anywhere
around the world. The services are based on standardized, open and
scaleable architectures that comprise a diverse set of systems and
technologies critical to any enterprise IT organization. This
enables clients to reduce the total cost of IT operations and
refocus resources on core business activities, while also improving
asset utilization and system availability. The MSPAlliance, with
almost 300 corporate members worldwide, is committed to increasing
reliability and dependability in the industry surrounding the value
and benefit of using Managed Service Providers to provide a wide
range of mission-critical services. In addition, the MSPAlliance
collects data on the practice of managed services on behalf of its
members, to help them increase the value delivery of IT to the
organizations they serve. About Patni Patni Computer Systems
Limited (BSE:PATNIBSE:COMPUTBSE:NSE:BSE:PATNIBSE:NYSE:BSE:PTI) is a
global IT Services provider servicing Global 2000 clients. Patni
caters to its clients through its industry-focused practices,
including insurance, manufacturing, financial services,
telecommunications, and its technology-focused practices. With an
employee strength of over 12,000 and multiple offshore development
facilities across eight cities; Patni has 23 international offices
across the Americas, Europe, and Asia-Pacific. Patni has registered
revenues of US$ 450 million for the year 2005. Patni's service
offerings include application development, application maintenance
and support, packaged software implementation, infrastructure
management services, product engineering services, business process
outsourcing and quality assurance services. Committed to quality,
Patni adds value to its client's businesses through
well-established and structured methodologies, tools and
techniques. Patni is an ISO 9001: 2000 certified and SEI-CMMi Level
5 organization, assessed enterprise wide at P-CMM Level 3. In
keeping with its focus on continuous process improvements, Patni
adopts Six Sigma practices as an integral part of its quality and
process frameworks. For more information on Patni, visit
http://www.patni.com/. About MSPAlliance The MSPAlliance is a
global organization made up of service providers and technology
enablers who work in a collaborative effort to define, promote and
educate the Managed Services Industry and the end-user consumer on
the adoption and successful use of technology through Managed
Services. For more information about the MSPAlliance and the
Managed Services Accreditation Program please visit
http://www.mspalliance.com/. Safe Harbor: Certain statements in
this release concerning our future growth prospects are
forward-looking statements, which involve a number of risks, and
uncertainties that could cause actual results to differ materially
from those in such forward-looking statements. The risks and
uncertainties relating to these statements include, but are not
limited to, risks and uncertainties regarding fluctuations in
earnings, our ability to manage growth, intense competition in IT
services including those factors which may affect our cost
advantage, wage increases in India, our ability to attract and
retain highly skilled professionals, time and cost overruns on
fixed-price, fixed-time frame contracts, client concentration,
restrictions on immigration, our ability to manage our
international operations, reduced demand for technology in our key
focus areas, disruptions in telecommunication networks, liability
for damages on our service contracts, the success of the companies
in which Patni has made strategic investments, withdrawal of
governmental fiscal incentives, political instability, legal
restrictions on raising capital or acquiring companies outside
India, and unauthorized use of our intellectual property and
general economic conditions affecting our industry. Additional
risks that could affect our future operating results are more fully
described in our Red herring filing. The company does not undertake
to update any forward-looking statement that may be made from time
to time by or on behalf of the Company. Contact: Celia Weaver Tony
Viola MSP Alliance Patni Computer Systems +1-530-891-1340
+1-617-354-7424 DATASOURCE: Patni Computer Systems Ltd. CONTACT:
Tony Viola of Patni Computer Systems, +1-617-354-7424, ; or Celia
Weaver of MSP Alliance, +1-530-891-1340, Web site:
http://www.patni.com/
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