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Manulife's data-driven insights, backed by
League's innovative CX platform, will help Group Benefits Members
take control of their health and wellness
TORONTO, Sept. 26,
2023 /CNW/ - Manulife is pleased to announce a
strategic partnership with League, a leading health care technology
provider that will provide members with a personalized and digital
health care experience that is fully integrated with Manulife's
group benefits ecosystem. This announcement marks a significant
milestone in Manulife's commitment to providing innovative,
data-driven experiences, and our promise to help customers live
longer, healthier, better lives by taking preventive measures to
improve health outcomes.
"We are expanding our care-oriented digital health experiences
for Group Benefits customers," says Ashesh Desai, Head of
Group Benefits, Manulife Canada. "This technology will help
accelerate our journey to offer intuitive and personalized digital
health care experiences that help our customers understand their
health, focus on prevention, and access the care they need. Our
partnership with League will make it easier for members to navigate
their health journeys and in turn, help employers foster healthier
workforces and manage costs associated with employee illness, such
as absenteeism and lower productivity."
League is a leading Canadian-based health care consumer
experience (CX) platform recognized across North America for their innovative approach to
health care and track record of delivering premier digital health
experiences Their relentless focus on improving health and
well-being – paired with their rewards, gamification and engaging
challenges – empowers users to complete goals to help them stay
healthy, manage conditions, and access care. Their current
cloud-based service model expertly complements Manulife's ongoing
commitment to helping Canadians live healthier, longer and better
lives.
Built to seamlessly integrate with Manulife's current online
group benefits capabilities, League's next-generation health care
technology will help members navigate health journeys in an
increasingly personalized and integrated way. The reimagined
experience will enable members to connect their benefits directly
with health care options – all in one place. Members will have
extended tools and resources to help fully understand their
benefits plan, adopt healthy lifestyle habits, access trusted
health care providers, manage virtual appointments and access
support for chronic conditions like depression, anxiety,
cardiovascular disease and diabetes. New journeys and experiences
will be added and integrated over time.
"What excites me most about this project is that it's truly
designed for meaningful member engagement. Traditional offerings
often fail because they are solely transactional," says Michael
Serbinis, Founder and CEO of League. "This collaboration will allow
us to deliver an orchestrated series of personalized next-best
actions and drive real behaviour change."
Manulife's reimagined digital health and benefits experience
will be available to all plan members on Manulife's Group Benefits
mobile app in early 2024, and on plan member websites later next
year. More information about Manulife's ongoing Group Benefits
transformation – including its digital health platform, and new
rewards partners, will be announced in the short term.
About Manulife Group
Benefits
Manulife is Canada's largest life insurance company and a
leading provider of workplace health benefits, supporting and
designing benefits plans that can improve key wellness indicators,
drive employee engagement and productivity, and enable workplace
cultures that are increasingly responsive to the changing needs of
today's workforce. Manulife's group benefits business in
Canada serves more than 25,000
employers, and approximately one in three Canadian households, with
an ambition to increasingly leverage its health care experience to
do more to help Canadians live longer, better, healthier lives.
About Manulife
Manulife Financial Corporation is a leading international
financial services provider, helping people make their decisions
easier and lives better. With our global headquarters in
Toronto, Canada, we provide
financial advice and insurance, operating as Manulife across
Canada, Asia, and Europe, and primarily as John Hancock in the
United States. Through Manulife Investment Management, the
global brand for our Global Wealth and Asset Management segment, we
serve individuals, institutions, and retirement plan members
worldwide. At the end of 2022, we had more than 40,000 employees,
over 116,000 agents, and thousands of distribution partners,
serving over 34 million customers. We trade as 'MFC' on the
Toronto, New York, and the Philippine stock exchanges
and under '945' in Hong Kong.
Not all offerings are available in all jurisdictions. For
additional information, please visit manulife.com.
About League
Founded in 2014, League is a platform technology company
powering next-generation health care consumer experiences. Payers,
providers, consumer health partners and employers build on League's
health care CX platform to deliver high-engagement, personalized
health care experiences consumers love. Millions of people use
solutions powered by League to access, navigate and pay for care.
League recently announced a $95
million funding round led by TDM Growth Partners, backer of
breakthrough platforms Square, Twilio and Slack, bringing the total
funding to $220 million. League is
also among Deloitte Canada's Fast
50, Deloitte's North American Fast 500 and the Globe and Mail's Top
Growing Companies, among many other acknowledgements.
SOURCE Manulife Financial Corporation