New offering provides additional
mental health support
TORONTO,
May 27, 2020 /CNW/
- A recent Sun Life survey found that 56% of Canadians said
the COVID-19 pandemic is having a negative impact on their mental
health; this is supported by independent Teladoc
Health research. Of particular concern, 60% of those
affected said they are not seeking support.1 To help
Clients navigate their mental health issues, Sun Life
is offering Mental Health Navigator from Teladoc
Health. This complements the resources available through Lumino
Health, an innovation from Sun Life.
Mental Health Navigator is a confidential and personalized
service that draws on a team of clinicians including psychologists
and psychiatrists. The service aims to efficiently help determine
the right diagnosis and treatment for individuals, while allowing
people to receive care on their terms and manage their mental
health as they need. Depending on a Client's needs, they can
connect virtually to conduct a thorough review of an existing
mental health diagnosis, discuss symptoms or receive advice and
treatment options.
Through their acquisition of Best Doctors in 2017, Teladoc
Health has expanded services to include Mental Health Navigator.
Mental Health Navigator is now available to Sun Life Group Benefits
plan members with access to Teladoc Health Best Doctors either
through their Extended Health Care or Critical Illness
Insurance coverage. It's also available to Individual Critical
Illness Insurance Clients.
"COVID-19 has had many impacts to our society and economy.
As we continue to navigate the implications of the pandemic, our
focus is on supporting Canadians in putting their mental health
first," said Jacques Goulet,
President, Sun Life Canada and Lumino Health. "At Sun Life, we
continue to strengthen our suite of virtual care solutions to
support Canadians and make it easy to get help from home. After
their initial assessment and diagnosis, Mental Health Navigator
will help Clients receive guidance throughout their mental health
journey."
How it works
Once a Client contacts
Teladoc Health, they are set up with a case manager, known as a
'navigator'. The navigator will gather the individual's health
history including their mental health concerns and symptoms. They
will coordinate a consultation with a psychologist or psychiatrist
and remain in contact throughout the Client's action plan to ensure
they are feeling supported.
"In our years offering mental health solutions throughout
Canada, we've seen how critical it
is to assure individuals are not only feeling empowered to get
care, but have access to the right type of support for optimal
outcomes," said Karen Grant, Vice
President, Global Product Development, Teladoc Health. "We are
thrilled to partner with Sun Life so that together we can help
provide even more Canadians with the resources they need to
comprehensively care for mind and body."
Lumino Health launched in 2018 providing
Canadians with access to Canada's
premier health network. The platform helps people find healthcare
providers, connect virtually and access the latest resources and
innovations. Sun Life Assurance Company of Canada created the platform as a commitment to
helping Canadians live healthier lives.
About Sun Life
Sun Life is a
leading international financial services organization providing
insurance, wealth and asset management solutions to individual and
corporate Clients. Sun Life has operations in a number of markets
worldwide, including Canada,
the United States, the
United Kingdom, Ireland, Hong
Kong, the Philippines,
Japan, Indonesia, India, China,
Australia, Singapore, Vietnam, Malaysia and Bermuda. As of March 31,
2020, Sun Life had total assets under management of $1,023 billion. For more
information, please visit www.sunlife.com.
Sun Life Financial Inc. trades on the Toronto (TSX), New
York (NYSE) and Philippine (PSE) stock exchanges under the
ticker symbol SLF.
About Teladoc Health
A
mission-driven organization, Teladoc Health,
Inc. is successfully transforming how people access
and experience healthcare, with a focus on high quality, lower
costs, and improved outcomes around the world. Ranked
#1 among direct-to-consumer telehealth providers in the J.D. Power
2019 U.S. Telehealth Satisfaction Study, the integrated services
from Teladoc Health include telehealth, expert medical
services, AI and analytics, and licensable platform services. With
more than 2,400 employees, the
organization delivers care in 175
countries and in more than 40
languages, partnering with employers, hospitals and health
systems, and insurers to transform care
delivery. For more information, please
visit www.teladochealth.ca or
follow @TeladocHealth on
Twitter.
Note to editors: All figures in Canadian
dollars
___________________________________
|
1 Sun
Life Canada Survey, May 2020
|
Media Relations Contacts:
Kim Armstrong
Manager, Corporate
Communications, Sun Life
T.
416-979-6207
kim.armstrong@sunlife.com
Kyle
Denton
Director, Golin, on behalf of
Teladoc Health
T. 647-917-6984
Kdenton@golin.com
SOURCE Sun Life Financial Canada