OTTAWA,
ON, March 9, 2023 /CNW/ - Intouch Insight Ltd,
("Intouch" or "the Company") (TSXV: INX) (OTCQX: INXSF) a leader in
customer experience measurement solutions, today announced its
plans for an updated operational structure to guide the company
through its next chapter.
With the renewed focus on SaaS revenue the Company is dedicating
leadership resources to software. To support the shift in focus,
its VP Operations, Andree-Anne
Chailler, has made the decision to depart the Company
effective May 31, 2023, and will
start to reduce her workload starting April
1, 2023. Ms. Chailler joined Intouch when the Company
acquired her family's business in 2015 and has been working with
the CEO over the last several quarters to ensure that the Company
is set up to benefit from her departure.
Brooke Kingyens, Director of
Software will be responsible for the SaaS operations of the Company
and Donna Goodwin, Director of
Operations will be responsible for the services operations of the
Company. Brooke has a degree in Computer Science and has been with
Intouch since 2010 having held most operational positions in the
company over the years. Donna has been in the industry for 20 years
and joined the company in the fall of 2021 with the acquisition of
SeeLevel where she held the position of COO.
"We are grateful to Andree-Anne for all her contributions to
Intouch over the years including the way in which she has managed
her own departure and are excited to see the impact that the new
structure can have on our organization. Over the last few quarters,
I have worked with Andree-Anne to put operational teams in place
allowing us to develop multiple leaders within the organization
while also spreading out operational responsibilities and enabling
the company to grow more effectively," said Cameron Watt, President & Chief Executive
Officer of the Company.
"Donna has been working with Andree-Anne since the fall of 2021
acquisition and brings a wealth of experience including having been
instrumental in the growth of SeeLevel for 6 years. At the same
time Brooke has more knowledge of the Intouch suite of products
than anyone on the planet and we are excited to have her leading
the growth in this area," said Watt.
About Intouch Insight
Intouch Insight offers a complete portfolio of customer
experience management (CEM) products and services that help global
brands delight their customers, strengthen brand reputation and
improve financial performance. Intouch helps clients collect and
centralize data from multiple customer touch points, gives them
actionable, real-time insights, and provides them with the tools to
continuously improve customer experience. Founded in 1992, Intouch
is trusted by over 300 of North
America's most-loved brands for their customer experience
management, customer survey, mystery shopping, mobile forms,
operational and compliance audits, geolocation data capture and
event marketing automation solutions. For more information, visit
intouchinsight.com.
Certain statements included in this news release contain
forward looking statements that are made of the date hereof, which
by their nature are necessarily subject to risks and uncertainties
and other factors that may cause actual results, performance or
achievements of the Company to be materially different from any
future results, performance or achievements expressed or implied by
such forward-looking statements. Such statements reflect the
Company's current views with respect to future events, including
the acquisition, future revenues and references to the Company's
expansion and growth of the business and operations, and are based
on information currently available to the Company and on hypotheses
which it considers to be reasonable; however, management warns the
reader that hypotheses relative to future events which are beyond
the control of management could prove to be false, given that they
are subject to certain risks and uncertainties. Please refer to the
risks set forth in the Company's most recent annual MD&A and
the Company's continuous disclosure documents that can be found on
SEDAR at www.sedar.com. The Company does not intend, and disclaims
any obligation, except as required by law, to update or revise any
forward-looking statements whether as a result of new information,
future events or otherwise.
Neither TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of
this release.
SOURCE Intouch Insight Ltd.
