TIDM72FP
RNS Number : 1959F
Skipton Building Society
18 March 2022
18 March 2022
SKIPTON'S STRONG PERFORMANCE SHOWS THE POWER OF MUTUALITY - THE
UK'S 4(TH) LARGEST BUILDING SOCIETY DELIVERS EXCELLENT CUSTOMER
SERVICE AND HELPS MORE PEOPLE THAN EVER TO SAVE AND HAVE A HOME OF
THEIR OWN
Skipton, the UK's fourth largest building society, today
announces its financial results for 2021 as it continues to
actively support its members, colleagues and the communities it
operates in.
The Society, whose membership rose to 1,082,997, has seen Group
profit before tax (PBT) increase by 129% to GBP271.8m (2020:
GBP118.8m), and underlying Group PBT[1] increase from GBP124.0m to
GBP233.4m. This has been driven by an improving economy and the
continued success of Skipton's Group strategy, delivering on
mortgage and savings customers' needs, whilst growing its
membership, meaning more members experience the excellent service
we provide.
Mortgage and housing market
In the year that the Society marked 25 years of owning its
estate agency business, Connells completed the acquisition of
Countrywide plc, creating the UK's largest estate agency by far.
The combined Connells group delivered dividends totalling GBP60.0m
to the Society, improving its financial strength further, and
during 2021 has already repaid GBP124.8m of the GBP253.0m which was
loaned to Connells as part of the acquisition of Countrywide.
The strong housing market, supported by low interest rates and
competitive mortgage products, boosted by Stamp Duty Land Tax
(SDLT) relief, has driven increased sales across the enlarged
Connells group, and led to record mortgage completions by the
Society in excess of GBP5bn, including record lending to first time
buyers. This robust performance has seen Skipton achieve a mortgage
portfolio of over GBP23bn and lending that accounts for 2.0% of the
growth in the UK residential mortgage market compared to the
Society's 1.4% ([2]) share of UK residential mortgage balances .
Other key highlights include:
-- We provided 30,282 mortgages in the year, including 7,893 to first time buyers;
-- Mortgage arrears continue to be low, at almost a quarter of
the industry average (0.83%[3]), with only 0.22% of residential
mortgages in arrears by three months or more; and
-- Connells PBT increased by GBP59.5m to GBP111.3m, with the
enlarged business seeing property exchanges 175% higher than 2020
(50%[4] higher on a like-for-like basis) and buyer registrations up
38% on 2020 on a like-for-like basis. However, shortage of stock
remains an industry issue.
Savings
The Society grew its savings balances by over GBP1bn to
GBP19.8bn, while continuing to pay savers well ahead of market
average rates. Despite the prevailing low interest rate
environment, in 2021 Skipton paid an average savings rate of 0.65%
to savers, 0.37% above the market average[5]. In aggregate, this
equates to an extra GBP70m in our customers' pockets compared to
market averages. And as one of the UK's largest providers of cash
Lifetime ISAs, with over 156,000 customers and total balances of
over GBP1bn, Skipton's LISA customers also received over GBP76m in
government bonuses towards their first homes or retirement. Other
savings results include:
-- The growth in the Society's savings balances accounted for
0.9% of the growth in the UK deposit savings market, compared to
Skipton's 1.0% market share of savings balances ([6]) ; and
-- Skipton's exclusive member regular saver account, paying
3.5%, was taken up by over 44,000 members.
Our people
Skipton's people remain its greatest asset, with highly engaged
colleagues (85% colleague engagement[7]) driving the year's record
performance. Skipton has maintained its Investors in People
platinum status accreditation, the highest accolade that can be
achieved, since 2017. The Society's position as an employer of
choice was further strengthened in 2021 too when the Society became
the highest ranked financial services provider in the UK's Best Big
Companies To Work For list.
Strategy and sustainability
The challenges faced since March 2020 have only strengthened the
Society's resolve to build a better Society; one that is more
sustainable - socially, financially, and environmentally and to
continue to support members in the ways they expect and need. 2021
highlights include:
-- The Society achieved carbon neutrality for its scope 1, scope
2 and for all of its grey fleet, business air and rail journey
scope 3 emissions, together with diverting 99% of its waste from
landfill;
-- The Society donated GBP575,000 to charities and community groups across the UK; and
-- Skipton was awarded the Disability Smart Customer Service
Award by Communication Access UK, together with exceeding the 77%
accessibility benchmark set by the Business Disability Forum.
David Cutter, Skipton Group Chief Executive, said:
"It's incredibly pleasing to report these record profits.
Today's results are testament to the strength of the Skipton Group
business model, high colleague engagement, a strong culture, and
our ability to move at pace in spotting and seizing opportunities
for the benefit of our customers and our purpose-driven
organisation. Coupled with this has been growing economic
confidence, together with an incredibly hot housing market during
late 2020 into 2021.
Today's results present a significant improvement from 12 months
ago, when despite reporting good profits, our results were a clear
indication of the challenging times the UK faced in the midst of a
global pandemic. As a building society, our consistency in always
making decisions based on the long-term best interests of the
business and our members, not shareholders, has seen us
successfully prepare for and navigate those challenges. And it's
exciting that we can utilise these profits to invest in activities
that align to our ambitions and further strengthen experiences for
both customers and our colleagues.
2021 was a remarkable year for Skipton as all of our people
continued to support our customers at the moments that matter,
regardless of what the ongoing pandemic threw at everyone. And
while the UK adjusts to a post-pandemic future, with new social
norms and consumer behaviours, our purpose remains the same -
helping people have a home, save for their life ahead, and
supporting their long-term financial wellbeing."
Outlook
Despite the long-term impact of the pandemic, and subsequent
economic recovery, Skipton has started 2022 from a position of
great strength. From this standpoint the Society will continue to
invest in the business and in its people to ensure it is well
placed to respond to the changing market conditions that lie
ahead.
Money markets are predicting further increases in Bank Base
Rate, but strong competition in the mortgage market is expected to
remain, putting pressure on interest margins. And while late 2020 /
early 2021 saw strong housing market activity, supported by low
interest rates and competitive mortgage products, it remains
difficult for many first time buyers to get on the housing ladder.
The housing market will likely moderate during 2022, and with
Skipton's end-to-end view of this market, thanks to the Society
owning the UK's largest estate agency network, it plans to do more
to help people get the keys to their first home.
The Society understands its customers' concerns over rising
costs of living, potential tax increases, together with uncertainty
over how best to save for their and their family's future. Skipton
is well placed to respond to these challenges, by investing in the
services it offers, how it offers them, and in its diverse and
talented workforce - where providing the human touch to navigate
such complexities matters to so many.
The Society anticipates the current strong competition in the
mortgage market to continue for the foreseeable future due to the
major lenders holding very high levels of liquidity. At the time of
writing, the Society is also alert to the increasing geopolitical
uncertainty created by the events in Ukraine. However, Skipton's
financial strength, diversified portfolio of businesses, and focus
on exceptional customer and colleague experiences puts it in a
strong position to navigate the opportunities and challenges that
lie ahead.
A full breakdown of Skipton's financial results can be found in
the attached appendix.
APPIX - FURTHER DETAILS ON THE GROUPS 2021 RESULTS
The Society
Absolute Customer Focus
-- The Society maintained essential services to support its
growing membership throughout the year, be it face-to-face in one
of its 88 COVID-secure branch locations, or through video using
Skipton Link or by telephone using Skipton Direct or branches;
-- Member numbers at 31 December 2021 increased to 1,082,997 (31
December 2020: 1,061,138). On 1 June 2021 4,535 customers of Amber
Homeloans Limited and North Yorkshire Mortgages Limited became
members of the Society following the transfer of assets and hive-up
of the operations of those subsidiaries;
-- Skipton has maintained extremely high customer satisfaction
throughout 2021, as demonstrated through its net customer
satisfaction score of 86% ([8]) (31 December 2020: 85%);
-- We're proud to have won two awards at the 2021 What Mortgage
Awards: Best National Building Society and Best Intermediary
Lender; as we continually strive to provide a high level of service
to our customers and brokers, and it's fantastic to be recognised
by consumers for both. We've won the Personal Finance Awards - Best
Overall Mortgage Lender and the Your Mortgage Awards - Best
Building Society too;
-- Our customer contact centre, Skipton Direct, was shortlisted
for The Contact Centre Association (CCA) Excellence Awards,
recognising world-class professional achievement in customer
service, achieving 'Outstanding Team Award - Bronze'; whilst many
of our Skipton financial advisers have been recognised nationally
after appearing in the Financial Times' prestigious Top Rated
Financial Advisers Guide, with an outstanding 62 of our advisers
featuring;
-- Skipton has continued to support customers seeking mortgages,
staying fully open for business and being flexible in our
application process to accommodate the unusual trading conditions.
This is demonstrated by the strong 6.8% mortgage growth (2020:
8.6%) and 30,282 mortgages we've provided to homeowners helping
them to purchase or remortgage their properties in the year (2020:
24,557), including 7,893 to first time buyers (2020: 5,424) and
6,899 to buy-to-let borrowers (2020: 5,955);
-- The Society continued to offer an attractive range of savings
accounts throughout 2021 and introduced new products including a
range of access bonds and an exclusive member regular saver account
paying 3.5% which was taken up by over 44,000 members;
-- The Society paid an average savings rate of 0.65% in the year
(2020: 0.96%) which was on average 0.37% above the rest of market
average(5) (2020: 0.38% higher);
-- Total Lifetime ISA balances held with Skipton as at 31
December 2021 were GBP1,087.6m (31 December 2020: GBP1,022.8m),
with government bonuses of GBP76.2m being received by our LISA
savers during 2021, providing a significant boost to their
homeownership or retirement aspirations;
-- The Society's financial advisers have provided pensions and
investments advice to over 4,800 customers (2020: 3,300) on how to
achieve their financial goals;
-- The Society is making strong progress towards reaching its
aspiration of being accredited Communication Accessible, being
awarded the Disability Smart Customer Service Award by
Communication Access UK, recognising everything we've put in place
over the past 12 months, including successful completion of
specialist Communications Access training by over 1,600 colleagues;
and
-- The Business Disability Forum externally assessed how
accessible the Society is, and the Society passed the benchmark and
hit 77% giving us the Bronze award. We work with AccessAble to
provide Accessibility Guides for all our branches and i n November
we started to offer British Sign Language translation in branch
with SignVideo, allowing customers a wider choice of channel to
communicate .
Brilliant People
-- The Society has followed the Government's social distancing
guidelines throughout the pandemic, providing a safe and
collaborative working environment. This has included supporting
colleagues with working from home provisions for those that are
able to, flexible working to allow for suitable hours of work, and
ensuring the highest levels of safety in all working practices;
-- The Society aims to deliver an outstanding colleague
experience as demonstrated by our overall colleague engagement
score of 85%(7) when last measured in September 2021 (2020: 90%),
despite the upheavals of the pandemic;
-- Throughout 2021 the Society has held regular 'Pulse' surveys
whereby colleagues have been asked their opinions, in particular
about wellbeing and new ways of working. This all helps to make the
Society a great place to work;
-- The Society received recognition as the UK's 7(th) best big
company to work for in 2021, as part of The UK's Best Big Companies
To Work For list. In addition, in March Skipton was awarded a
3-star accreditation from Best Companies for its levels of employee
engagement, being the first time the Society has ever achieved
this; and
-- Skipton has created digital delivery of bespoke mental health
colleague support sessions which are designed in partnership with
our corporate charity partner, Mental Health UK (MHUK).
Powered by digital technology and data
-- The Society continued to improve the digital experience for
members across mortgages, savings and financial advice in the year.
Investment in enhanced digital capability continues to be a
particular area of focus with data and analytics having been used
to improve the efficiency and effectiveness of our mortgage and
risk evaluation process, improving capacity whilst enhancing the
customer experience;
-- Skipton has achieved a digital customer satisfaction score of
85% ([9]) which is testament to the work undertaken over the last
18-24 months to continuously develop and enhance the digital
customer experience;
-- The Society has 54% of its online customers registered for
the Skipton app as at 31 December 2021, with over 235,000
registrations since the launch of the app in July 2019. A
significant new feature was added to our customer app at the
beginning of September allowing customers to open an account in
just two minutes - delivering an exceptional customer
experience;
-- Skipton's Mortgage Product Finder went live in 2021, more
easily giving customers the information they need to apply for a
mortgage directly. The Mortgage Product Finder supports both new
and existing customers wanting to apply for a mortgage or switch
from an existing product to a new one, allowing them to tailor
their search by answering a few simple questions; and
-- In 2021 Skipton's new customer appointment booking system
'Click to Schedule' went live online, allowing customers to book
appointments direct with one of Skipton's mortgage advisers via our
video service Skipton Link, which is proving a popular choice when
face-to-face, in person appointments has been more difficult.
Communities and the environment
-- During the year, Mental Health UK has gone above and beyond
to support public wellbeing during the pandemic. Through our
three-year partnership we set a target to donate GBP500,000 to MHUK
by the end of 2022 and have already donated GBP430,000 over the
last two years;
-- The Skipton Building Society Charitable Foundation donated
GBP236,764 to 111 charities in the year that support children,
young people and the elderly. A further GBP32,530 has been donated
to foodbanks across the UK. The Society match funded colleagues'
fundraising efforts, donating GBP15,343 to 33 charities close to
their hearts, whilst we also donated 250 laptops and 25 iPads to
local schools ;
-- This year our Community Giving initiative invited brokers and
employees of intermediary firms to nominate a housing or
homelessness cause they care about, with 40 entrants selected to
each receive a GBP1,000 donation. In addition, the Society donated
GBP30,000 to the Skipton Building Society Camerata and GBP5,000 to
Craven Citizens Advice at a time when the arts and money charities
desperately needed funding ;
-- To demonstrate our commitment to being a sustainable and
responsible business, the Society together with Skipton
International have signed up to the UN Principles for Responsible
Banking (PRBs) providing the framework for a sustainable banking
system, which has clear benefits that align to our vision to build
a better society; and
-- Since 2018 we've supported the Sustainable Development Goals,
aiming to end poverty, fight inequality and stop climate change by
2030 - the Society's ongoing commitment to sustainability will be
set out in detail within the Responsible Business Report to be
published alongside the 2021 Annual Report & Accounts. During
2021 the Society has continued to embrace sustainability in all its
forms, setting ourselves challenging targets where we can have the
greatest impact on society. Particular initiatives include:
o We have maintained that 99% of our waste does not go to
landfill. We have also continued to reduce single use plastic
throughout our operations, with the plan to remove 75% of single
use plastics by 2025; since 2019 we've removed 30% of single use
plastic, and we aim to reduce a further 10% by the end of 2022;
and
o We have set ourselves the challenge to shift 50% of all
customer facing processes to paperless by the end of 2023 - this
will be a key enabler towards our wider goals of automating,
digitising and optimising our key operational processes.
Financial Strength
-- The Group net interest margin was 1.03% (2020: 0.89%).
Margins on mortgage applications in late 2020 were significantly
stronger than at the start of 2020, hence the mortgage pipeline at
the start of 2021 was comparatively stronger than the prior period.
However, mortgage rates across the industry gradually reduced
throughout the year due to increasing competition. Savings rates in
the market reduced slightly during the period as the market
remained awash with surplus liquidity arising from UK savings
accrued during the pandemic;
-- Group gross mortgage lending was GBP5.4bn (2020: GBP4.5bn),
with mortgage balances growing by 6.8% (2020: 8.6%);
-- The Group's net residential UK mortgage lending accounted for
2.0% of the growth in the UK residential mortgage market (2020:
3.9%) compared to our 1.4%(3) share of UK residential mortgage
balances;
-- The Group's arrears position improved during the year and
continues to be well below the industry average. The Group's UK
residential mortgages in arrears by three months or more totalled
372 cases representing only 0.22% of mortgage accounts (2020: 456
cases, representing 0.29% of mortgage accounts), which compares to
an industry average of 0.83% (2020: 0.91%);
-- The Mortgages and Savings division reported an underlying PBT
of GBP165.3m (2020: GBP67.3m). A credit of GBP13.0m was recognised
in the period for loan impairment provisions (2020: a charge of
GBP25.2m) , principally as a result of updates to the economic
outlook in light of the improving COVID-19 situation;
-- Statutory PBT for the Mortgages and Savings division was
GBP170.8m, compared to GBP64.6m in 2020;
-- The Mortgages and Savings division's management expense
ratio[10] was 0.61% (2020: 0.60%) and the cost income ratio
improved to 53.0% (2020: 63.3%). Carefully managing costs has been
a priority and in the prior year the Society took precautionary
steps in reducing and/or delaying non-essential spend because of
the pandemic. The cost income ratio has improved due to an increase
in the division's net interest income, despite delayed 2020 costs
being incurred in the year;
-- Skipton International Limited (SIL) continues to make a
strong contribution to the division's profits, with PBT of GBP25.5m
(2020: GBP19.9m) and mortgages and savings balances of GBP1.7bn and
GBP2.1bn respectively (2020: GBP1.6bn and GBP1.9bn respectively).
The quality of the SIL mortgage book remains good, with only one
case in arrears by three months or more (2020: one case);
-- Financial advice income levels have improved in 2021 to
GBP32.2m (2020: GBP25.2m) with funds under management growing to
GBP4.1bn (2020: GBP3.5bn) after being heavily impacted from limited
opportunities to generate new business during COVID-19
restrictions. Through the use of remote technology, servicing and
interaction with existing financial advice customers has been
maintained at a high standard;
-- Society savings balances grew by 5.8% to GBP19.8bn (2020:
7.7%). The growth in the Society's savings balances in the period
accounted for 0.9% of the growth in the UK deposit savings market
(2020: 0.8%), compared to our market share of savings balances of
1.0%;
-- The Liquidity Coverage Ratio was 173% (2020: 194%), well
above both the regulatory minimum of 100% and the internal limit
set by the Board throughout the period;
-- The Society was upgraded two 'notches' by Moody's in July,
taking our long-term deposit and senior preferred rating to A2,
highlighting our financial strength and the great position we're
now in and how well we're set up for the future ;
-- At 31 December 2021, GBP2.0bn was outstanding under the Bank
of England's Term Funding Scheme with additional incentives for
SMEs (TFSME) (31 December 2020: GBP850m) having refinanced all of
the remaining GBP1.15bn from the original Term Funding Scheme (TFS)
in October 2021 (31 December 2020: GBP1.25bn of original TFS was
outstanding); and
-- The Society's Common Equity Tier 1 (CET 1) ratio at 31
December 2021 improved to 44.6% (31 December 2020: 38.5%
restated[11]) as a result of strong profitability and a reduction
in risk weighted assets. The CRR leverage ratio increased to 6.2%
(31 December 2020: 5.7%) driven by growth in capital resources. The
CET 1 ratio and CRR leverage ratio are both well above the
Regulator's minimum.
Exceptionally strong performance from enlarged Estate Agency
business
-- As previously noted, on 8 March 2021, Connells acquired the
entire issued share capital of Countrywide plc for total
consideration of GBP131.8m, and created the UK's largest estate
agency measured by both market share and number of branches. At 31
December 2021, Connells trade under 81 brands from 1,179 (2020:
581) estate agency branches. The acquisition has complemented the
Connells group's existing services, enhanced its value proposition
for customers and benefitted consumers as a whole ;
-- Connells and the Society continue to believe that a
well-invested high street estate agency branch network, coupled
with a diversified brand portfolio, will allow the combined
business to provide an attractive offering to its customers, whilst
provid ing further diversification to the Group's business model ,
and deliver ing enhanced returns over the medium and longer term
;
-- The UK housing market remained strong during the majority of
2021. Following the re-opening of the market in May 2020 after the
first COVID-19 lockdown, the Government announced a partial stamp
duty holiday, initially from 15 July 2020 to 31 March 2021, but
subsequently extended to 30 June 2021. This, together with pent up
demand following Brexit and the pandemic, continuing low interest
rates and the "race for space" created excellent market conditions
with transaction volumes reaching levels not seen for many years.
Whilst various local and national restrictions continued to be
imposed periodically throughout the year, the housing market
remained open throughout and the Connells group was able to
continue trading and take advantage of the buoyant conditions.
-- Profit before tax in the enlarged Estate Agency division
increased to GBP111.3m (2020: GBP51.8m);
-- Connells' PBT benefitted from GBP26.9m[12] of fair value
gains on two businesses, TM Group (UK) Limited and Vibrant Energy
Matters Limited, where both Connells and Countrywide previously
held a non-controlling investment, and where control was obtained
when combined on acquisition; together with a further GBP5.5m of
fair value gains on share warrants and other investments . Connells
subsequently sold its investment in TM Group (UK) Limited on 8 July
2021 for a cash consideration of GBP58.0m. The annual results also
include amortisation charges totalling GBP52.4m in relation to
Countrywide's intangibles recognised on acquisition[13], which will
not be repeated in the medium term;
-- Underlying profits of the Connells group were GBP78.9m (2020:
GBP55.1m). The Group's policy is not to adjust for the
aforementioned amortisation charges when calculating underlying
profits, however the fair value gain on investment in TM Group (UK)
Limited and Vibrant Energy Matters Limited, and other fair value
gains on equity share investments and share warrants, are excluded
when arriving at underlying profits;
-- Exchanges were 175% higher in the year compared to 2020, and
50% higher on a like-for-like basis excluding exchanges by
Countrywide, as the Connells group capitalised on market
conditions. Confidence in the housing market has been strong as
noted, with buyer registrations up 38% (on a like-for like basis
excluding Countrywide) on 2020. Supported by low interest rates and
competitive mortgage products, buyers took advantage of the market.
However, the availability of stock to sell remains a key market
challenge;
-- The Connells group's other income, namely fees and
commissions receivable, increased by GBP624.4m to GBP1,000.1m for
the year (2020: GBP375.7m), and the majority of the increase is
attributable to Countrywide, where the results include ten months'
trading post-acquisition, coupled with the strong housing market in
the year; and
-- Connells' administrative expenses increased by GBP591.6m to
GBP915.6m for the year (2020: GBP324.0m). The vast majority of this
increase again is attributable to the acquisition of Countrywide,
which doubled the size of the division.
Connells' annual results for 2021 and further details can be
found here .
Other subsidiaries
-- Skipton Business Finance (SBF), a provider of debt factoring
and invoice discounting to small and medium-sized enterprises,
recorded a PBT of GBP5.4m (2020: GBP3.6m);
-- Throughout the pandemic SBF has offered its customers the
Government backed Coronavirus Business Interruption Loan Scheme
(CBILS), Bounce Back Loan Scheme (BBLS) and Recovery Loan Scheme
(RLS) facilities to help support both new and existing clients
during these difficult and unprecedented times. Alongside their
business as usual facilities, these Government backed schemes have
allowed SBF to provide much needed cash flow support to multiple
clients across numerous sectors during periods of increased
restrictions and economic uncertainty. Whilst exploitation of such
schemes has been widely publicised, to date, SBF is not aware of
any fraudulent activity in obtaining such loans; and
-- Jade Software Corporation (a software solutions provider
based in New Zealand that specialises in digital solutions and
large IT enterprise solutions, as well as being the provider of the
Society's core database and software development language) broke
even in the year (2020: broke even).
Skipton Building Society
Results for the year ended 31 December 2021
Consolidated income statement
2021 2020
GBPm GBPm
------------------------------------------------------------ ---------- --------
Interest receivable and similar income:
Accounted for using the effective interest rate
method 457.3 441.7
Other (2.9) (2.1)
Total interest receivable and similar income 454.4 439.6
Interest payable and similar charges (157.7) (201.7)
------------------------------------------------------------ ---------- --------
Net interest receivable 296.7 237.9
Fees and commissions receivable 1,054.5 420.8
Fees and commissions payable (8.4) (7.3)
Fair value gains / (losses) on financial instruments
mandatorily held at FVTPL:
Hedging instruments and hedged items 0.5 (0.1)
Derivatives associated with the equity release portfolio 32.8 (22.4)
Equity release portfolio (27.3) 19.7
Share warrants 3.2 0.1
Put options held by minority shareholders (1.3) (0.3)
Equity share investments 2.3 0.1
Fair value gains on step-acquisition of Group undertakings 26.9 -
Realised profits on treasury assets held at FVOCI 0.1 0.6
Profit on disposal of subsidiary undertakings 0.5 0.8
Share of profits from joint ventures 1.2 3.4
Other income 2.6 1.0
------------------------------------------------------------ ---------- --------
Total income 1,384.3 654.3
Administrative expenses (1,125.1) (506.3)
------------------------------------------------------------ ---------- --------
Operating profit before impairment and provisions 259.2 148.0
Impairment credit / (losses) on loans and advances
to customers 12.9 (25.7)
Impairment losses on liquid assets (0.2) (0.1)
Impairment of goodwill - (2.0)
Impairment of joint ventures - (1.5)
Realised losses on equity release portfolio (0.5) (0.1)
Provisions for liabilities 0.4 0.2
------------------------------------------------------------ ---------- --------
Profit before tax 271.8 118.8
Tax expense (55.9) (21.8)
------------------------------------------------------------ ---------- --------
Profit for the period 215.9 97.0
------------------------------------------------------------ ---------- --------
Profit for the period attributable to:
------------------------------------------------------------ ---------- --------
Members of Skipton Building Society 215.8 97.0
Non-controlling interests 0.1 -
------------------------------------------------------------ ---------- --------
215.9 97.0
------------------------------------------------------------ ---------- --------
Underlying Group PBT for 2021 was GBP233.4m (2020: GBP124.0m) as
shown below:
2021 2020
-------------------------------------------------------------------------------------------
GBPm GBPm
-------------------------------------------------------------------------------------------
Total Group profit before tax 271.8 118.8
Less profit on disposal of subsidiary undertakings (0.5) (0.8)
(Less) / add back fair value (gains) / losses in relation to the equity release portfolio
(note 1) (5.5) 2.7
Add back impairment of goodwill - 2.0
Add back impairment of joint ventures - 1.5
Less fair value gains on share warrants and equity share investments (5.5) (0.2)
Less fair value gains on step-acquisition of Group undertakings (26.9) -
Underlying Group profit before tax 233.4 124.0
------------------------------------------------------------------------------------------- ------- --------
Notes:
1. The GBP5.5m gain (2020: GBP2.7m loss) is comprised of fair
value losses of GBP27.3m (2020: GBP19.7m gains) as shown in the
'Fair value gains / (losses) on financial instruments mandatorily
held at FVTPL: Equity release portfolio' line in the Income
Statement, and fair value gains of GBP32.8m (2020: GBP22.4m losses)
on the associated derivatives held to economically hedge these fair
value movements, as shown in the 'Fair value gains / (losses) on
financial instruments mandatorily held at FVTPL: Derivatives
associated with the equity release portfolio' line in the Income
Statement.
Skipton Building Society
Results for the year ended 31 December 2021
Consolidated statement of comprehensive income
2021 2020
GBPm GBPm
----------------------------------------------------------- ------ -------
Profit for the financial year 215.9 97.0
----------------------------------------------------------- ------ -------
Other comprehensive income:
Items that will not be reclassified to profit or
loss:
Remeasurement gains / (losses) on defined benefit
obligations 23.9 (22.7)
Gains on equity share investments designated at 2.5 -
FVOCI
Income tax on items that will not be reclassified
to profit or loss (3.1) 7.1
----------------------------------------------------------- -------
23.3 (15.6)
Items that may be reclassified subsequently to profit
or loss:
Movement in cash flow hedging reserve:
Gains / (losses) taken to equity 26.8 (12.9)
Realised gains transferred to Income Statement (0.1) (3.2)
Movement in fair value reserve (debt securities):
Gains taken to equity 1.6 4.6
Impairment loss allowance on debt securities held
at FVOCI 0.3 (0.1)
Realised losses transferred to Income Statement 0.1 -
Movement in cost of hedging reserve:
(Losses) / gains taken to equity (0.5) 0.9
Exchange differences on translation of foreign operations (0.4) 0.4
Income tax on items that may be reclassified to
profit or loss (8.2) 2.4
19.6 (7.9)
----------------------------------------------------------- ------ -------
Other comprehensive income / (expense) for the year,
net of tax 42.9 (23.5)
----------------------------------------------------------- ------ -------
Total comprehensive income for the year 258.8 73.5
----------------------------------------------------------- ------ -------
Total comprehensive income attributable to:
Members of Skipton Building Society 258.7 73.5
Non-controlling interests 0.1 -
----------------------------------------------------------- ------ -------
258.8 73.5
----------------------------------------------------------- ------ -------
Skipton Building Society
Results for the year ended 31 December 2021
Consolidated statement of financial position
2021 2020
GBPm GBPm
----------------------------------------------------- --------- ---------
Assets
Cash in hand and balances with the Bank of England 2,433.6 3,237.8
Loans and advances to credit institutions 468.7 724.7
Debt securities 2,193.2 1,505.0
Derivative financial instruments 227.9 64.1
Loans and advances to customers held at amortised
cost 23,024.8 21,865.0
Loans and advances to customers held at FVTPL 1.2 1.3
Equity release portfolio held at FVTPL 406.6 433.8
Current tax asset 1.0 -
Deferred tax asset 33.1 46.4
Investments in joint ventures 9.5 13.3
Equity share investments mandatorily held at FVTPL 1.7 1.7
Equity share investments designated at FVOCI 8.5 -
Property, plant and equipment 73.2 72.5
Right-of-use assets 95.8 60.9
Investment property 6.6 8.1
Intangible assets 345.6 157.7
Retirement benefit surplus 1.2 -
Other assets 135.8 71.1
----------------------------------------------------- ---------
Total assets 29,468.0 28,263.4
----------------------------------------------------- --------- ---------
Liabilities
Shares 19,759.8 18,709.4
Amounts owed to credit institutions 2,203.4 2,149.2
Amounts owed to other customers 2,249.2 2,130.3
Debt securities in issue 2,218.1 2,452.5
Derivative financial instruments 292.1 445.9
Current tax liability - 4.0
Lease liabilities 114.4 62.5
Other liabilities 114.2 50.9
Accruals 102.3 42.9
Deferred income 5.6 2.3
Provisions for liabilities 36.4 18.9
Deferred tax liability 0.1 1.2
Retirement benefit obligations 30.1 96.4
Subordinated liabilities 336.3 349.7
Subscribed capital 41.6 41.6
----------------------------------------------------- ---------
Total liabilities 27,503.6 26,557.7
Members' interests
General reserve 1,951.5 1,715.3
Fair value reserve 7.5 4.1
Cash flow hedging reserve 4.0 (15.1)
Cost of hedging reserve (3.5) (3.5)
Translation reserve 4.5 4.9
----------------------------------------------------- --------- ---------
Attributable to members of Skipton Building Society 1,964.0 1,705.7
----------------------------------------------------- --------- ---------
Non-controlling interests 0.4 -
----------------------------------------------------- --------- ---------
Total members' interests 1,964.4 1,705,7
----------------------------------------------------- --------- ---------
Total members' interests and liabilities 29,468.0 28,263.4
----------------------------------------------------- --------- ---------
Skipton Building Society
Results for the year ended 31 December 2021
Consolidated statement of cash flows
2021 2020
GBPm GBPm
--------------------------------------------------------------- ---------- ----------
Cash flows from operating activities
Profit before tax 271.8 118.8
Adjustments for:
Impairment (credit) / charge on loans and advances
to customers (12.9) 25.7
Loans and advances written off, net of recoveries (0.9) (0.7)
Impairment losses on liquid assets 0.2 0.1
Impairment (credit) / losses on trade receivables (0.2) 0.9
Impairment of goodwill - 2.0
Impairment of joint ventures - 1.5
Depreciation and amortisation 107.1 38.1
Impairment of property, plant and equipment, right-of-use
assets and investment property 1.3 2.6
Income Statement charge for fair value of subsidiary
management incentive scheme liability 15.5 1.2
Fair value gains on equity share investments at FVTPL (2.3) (0.1)
Interest on subordinated liabilities and subscribed
capital 11.8 6.3
Interest on lease liabilities 1.8 1.3
(Profit) / loss on disposal of property, plant and
equipment, investment property and
intangible assets (0.4) 0.5
Profit on disposal of treasury assets (0.1) (0.6)
Share of profits from joint ventures (1.2) (3.4)
Profit on disposal of subsidiary undertakings (0.5) (0.8)
Fair value losses / (gains) on equity release portfolio 27.3 (19.7)
Fair value gains on step acquisition of Group undertakings (26.9) -
Fair value gains on share warrants (3.2) (0.1)
Realised losses on equity release portfolio 0.5 0.1
Other non-cash movements 31.3 (20.0)
---------------------------------------------------------------
420.0 153.7
Changes in operating assets and liabilities:
Net movement in prepayments and accrued income (16.2) 5.8
Net movement in accruals and deferred income 6.0 (35.1)
Net movement in provisions for liabilities (1.8) (4.8)
Net movement in fair value of derivatives (317.6) 59.2
Net movement in fair value adjustments for hedged
risk 217.5 (93.6)
Fair value movements in debt securities 33.1 (14.7)
Net movement in loans and advances to customers (1,474.3) (1,725.7)
Net movement in shares 1,105.5 1,376.3
Net movement in amounts owed to credit institutions
and other customers 173.8 785.7
Repayment of amounts owed to credit institutions (93.0) -
acquired on purchase of subsidiary undertaking
Net movement in debt securities in issue (167.8) 97.7
Net movement in loans and advances to credit institutions 236.1 (152.5)
Net movement in other assets 20.3 1.3
Net movement in other liabilities (71.6) (15.6)
Income taxes paid (57.0) (31.7)
--------------------------------------------------------------- ---------- ----------
Net cash flows from operating activities 13.0 460.0
--------------------------------------------------------------- ---------- ----------
Skipton Building Society
Results for the year ended 31 December 2021
Consolidated statement of cash flows (continued)
2021 2020
GBPm GBPm
-------------------------------------------------------- ---------- ----------
Net cash flows from operating activities 13.0 460.0
-------------------------------------------------------- ---------- ----------
Cash flows from investing activities
Purchase of debt securities (1,795.4) (2,414.6)
Proceeds from maturities and disposals of debt
securities 1,074.1 3,108.2
Purchase of property, plant and equipment and
investment property (10.8) (11.6)
Purchase of intangible assets (6.8) (3.9)
Proceeds from disposal of property, plant and
equipment, investment property
and intangible assets 2.3 0.9
Proceeds from disposal of equity share investments 0.4 -
Dividends received from joint ventures 2.1 1.1
Contingent consideration received following disposal
of subsidiary
undertaking (net of costs) 6.4 6.4
Purchase of subsidiary undertakings in the period, (121.8) -
net of cash acquired
Investment in equity share investments (6.5) (0.1)
Purchase of other business units (0.2) (1.3)
Proceeds from disposal of assets held for sale 58.0 -
Proceeds from disposal of associates 7.8 -
Net cash flows from investing activities (790.4) 685.1
-------------------------------------------------------- ---------- ----------
Cash flows from financing activities
Exercise of share options in subsidiary management
incentive scheme (0.8) (0.6)
Purchase of non-controlling interests (0.6) -
Proceeds from issue of subordinated liabilities - 348.6
Interest paid on subordinated liabilities and
subscribed capital (11.8) (4.6)
Interest paid on lease liabilities (1.8) (1.3)
Payment of lease liabilities (42.5) (16.3)
-------------------------------------------------------- ---------- ----------
Net cash flows from financing activities (57.5) 325.8
-------------------------------------------------------- ---------- ----------
Net (decrease) / increase in cash and cash equivalents (834.9) 1,470.9
Cash and cash equivalents at 1 January 3,315.8 1,845.1
Decrease / (increase) in impairment loss allowance
on cash and cash equivalents 0.1 (0.2)
Cash and cash equivalents at 31 December 2,481.0 3,315.8
-------------------------------------------------------- ---------- ----------
Analysis of the cash balances as shown within the Statement of
Financial Position:
2021 2020
GBPm GBPm
---------------------------------------------------- -------- --------
Cash in hand and balances with the Bank of England 2,433.6 3,237.8
Mandatory reserve deposit with the Bank of England (87.8) (71.9)
---------------------------------------------------- -------- --------
2,345.8 3,165.9
Loans and advances to credit institutions 135.2 149.9
---------------------------------------------------- -------- --------
Cash and cash equivalents at 31 December 2,481.0 3,315.8
---------------------------------------------------- -------- --------
Skipton Building Society
Results for the year ended 31 December 2021
Key ratios
2021 2020
% %
------------------------------------------------------------------------ ----- -----
Group net interest margin 1.03 0.89
Mortgages and Savings division management expenses / mean total assets 0.61 0.60
Mortgages and Savings division cost income ratio 53.0 63.3
Group profit after tax / mean total assets 0.75 0.36
Total asset growth 4.3 10.9
Group loans and advances growth 6.8 8.6
Group share account growth 5.8 7.7
Liquidity Coverage Ratio 173 194
Funding ratio 80.2 79.0
Gross capital ratio 8.86 8.24
Free capital ratio 6.89 7.07
Group Common Equity Tier 1 (CET 1) capital ratio 44.6 38.5
Total capital ratio 45.6 39.5
CRR leverage ratio 6.2 5.7
------------------------------------------------------------------------ ----- -----
Definitions
Management expenses represent administrative expenses.
Mean total assets are the average of the 2021 and 2020 total
assets as shown within the Statement of Financial Position.
The Liquidity Coverage Ratio measures the proportion of highly
liquid assets held by financial institutions in order to ensure
their ongoing ability to meet short term obligations . The
regulatory limit is 100%.
The funding ratio measures the proportion of shares and
borrowings (excluding the fair value adjustment for hedged risk)
not in the form of shares held by individuals. In line with the
treatment of subordinated liabilities, whereby the notes were
issued specifically to be MREL (minimum requirement for own funds
and eligible liabilities) compliant, this instrument is not classed
as wholesale funding but is a form of capital and as such is
excluded from the wholesale funding ratio. We have also taken
advantage of the relief set out in SI 2007/No 860, effective from
April 2007, to exclude retail offshore deposits from the total of
wholesale funds.
The gross capital ratio measures gross capital as a percentage
of shares, deposits and borrowings. Gross capital represents the
general reserve together with the fair value reserve, cash flow
hedging reserve, cost of hedging reserve, translation reserve,
subordinated liabilities and subscribed capital, as shown within
the Statement of Financial Position.
The free capital ratio measures free capital as a percentage of
shares, deposits and borrowings. Free capital represents gross
capital less property, plant and equipment, right-of-use assets,
investment property and intangible assets as shown within the
Statement of Financial Position.
The Group CET 1 capital ratio measures CET 1 capital as a
percentage of risk weighted assets at a prudential consolidation
group level (the key level at which the Society is regulated). CET
1 capital consists primarily of internally generated capital from
retained profits less intangible assets and goodwill.
The total capital ratio measures total regulatory capital
resources as a percentage of risk weighted assets. Total regulatory
capital resources comprises CET 1 capital plus other securities in
issue which qualify as additional Tier 1 and Tier 2 capital.
The CRR leverage ratio measures total Tier 1 capital as a
percentage of total exposure i.e. total assets per the prudential
consolidated position (subject to some regulatory adjustments).
This ratio is calculated on an end-point basis with IFRS 9
transitional arrangements applied.
Skipton Building Society, Principal Office, The Bailey, Skipton,
BD23 1DN
Skipton Building Society is authorised by the Prudential
Regulation Authority and regulated by the Financial Conduct
Authority and Prudential Regulation Authority. Skipton Building
Society is a member of the Building Societies Association and
Financial Ombudsman Service.
[1] The following items are excluded from statutory profit to
arrive at underlying profit: gains or losses on disposal of Group
undertakings, impairment of Group undertakings, fair value
movements in relation to the equity release portfolio and fair
value movements in equity share investments and share warrants
[2] Source: Bank of England statistics, 'Lending secured on
dwellings' for the 12 months to 31 December 2021
[3] Source: UK Finance industry arrears data (residential
mortgages in arrears by more than three months) as at 31 December
2021
[4] Stated on a like-for-like basis, excluding exchanges
recorded by Countrywide
[5] Source: CACI Current Account & Savings Database, Stock,
latest available comparable market data for the 12 months ended 31
December 2021
[6] Source: Bank of England statistics, 'UK deposits from
households' for the 12 months to 31 December 2021
[7] As measured by Willis Towers Watson, an independent company
who provide benchmarking on employee surveys in both the UK and
globally
[8] The net customer satisfaction score is calculated using an
in-house survey of c.7,500 Society members, by subtracting the
percentage of members who are dissatisfied (those scoring
satisfaction with the Society as 1-3 on a scale of 1-7) from the
percentage of members who are satisfied (those scoring satisfaction
as 5-7 on the same scale)
[9] The digital satisfaction score is the weighted overall
satisfaction score (60% app; 30% portal; 10% webchat) calculated
using an in-house survey of c.38,000 Society members and shows the
percentage of members who are satisfied (those scoring satisfaction
as 6-7 on a scale of 1-7)
[10] Administrative expenses as a percentage of mean total
assets. Mean total assets is the average of total assets as at 31
December 2021 and 31 December 2020 as shown within the Statement of
Financial Position
[11] On 8 March 2021 Connells Limited, a subsidiary of the
Society, completed the acquisition of Countrywide plc. As disclosed
at the time of the acquisition, the cash consideration payable by
Connells pursuant to the acquisition had been funded from an
intra-group credit facility provided by the Society to Connells
Limited. As at 31 December 2020 the credit facility was in place
but not drawn down. The 2020 capital figures have been restated to
appropriately recognise this facility. As Connells Limited is
outside the Society's Prudential Group the intra-group credit
facility is risk weighted at 100%, a conversion factor of 50% is
also applied as the exposure was undrawn. This reduces the
Society's CET1 ratio reported as at 31 December 2020 from 39.7% to
38.5%
[12] Included in the 'Fair value gains on step-acquisition of
Group undertakings' line in the Income Statement
[13] Intangible assets of Countrywide comprise goodwill arising
on acquisition of GBP81.9m, together with the total fair value of
other intangible assets acquired, representing brands, sales
pipeline, customer contracts and relationships, and computer
software, totalling GBP160.3m. The latter were subject to
amortisation in the year, and are included in the 'Intangible
assets' line in the Statement of Financial Position
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