WASHINGTON, June 17,
2024 /PRNewswire/ -- Global Technology Solutions Inc.
(GTS), a leading Customer Experience (CX) and Artificial
Intelligence company, proudly announces its sponsorship of the
Amazon Web Services (AWS) DC Summit. The event will be held at the
Walter E. Washington Convention Center from June 26-27, 2024. GTS will attend the conference
to showcase and discuss cutting-edge innovations in the CX space,
bolstered by its strategic partnership with AWS.
Global Technology Solutions Inc. (GTS)
Sponsors the AWS DC Summit and Attends to Discuss GTS and AWS
Partnered Services
Sponsoring and attending the AWS DC Summit underscores GTS's
role as an innovator in the CX industry. This event marks GTS's
debut of its latest Retrieval Augmented Generation (RAG) technology
powered by Generative AI, OmniBot. This Responsible AI-based
technology suite is designed for deployment across various sectors,
including medical centers, higher education institutions, and
government agencies.
"The advent of GenAI-powered OmniBot with RAG is set to
revolutionize the customer experience space, offering unprecedented
levels of personalization and efficiency," says Dr. Atif Farid Mohammad, CAIO, CISO, and Global Head
of GenAI R&D CoE at GTS. "By integrating with various platforms
and harnessing real-time data, OmniBot will streamline operations
and foster meaningful, human-like interactions, redefining CX
boundaries."
GTS's collaboration with AWS continues to drive advancements in
CX solutions through AI-driven technologies. The OmniBot suite,
running on AWS platforms, enhances customer interactions and
optimizes operations for both customers and agents. GTS's solutions
leverage AWS's Bedrock, Lex, S3, and EC2 platforms, demonstrating
the company's commitment to flexible and scalable CX innovations
across multiple verticals.
"Being a sponsor of the AWS DC Summit is a testament to our
robust partnership with AWS," says Ram Agarwal, President and CEO
of GTS. "Our collaboration with AWS opens doors for discussions
about our new developments using their advanced platforms. AWS's
foundational technologies are integral to our innovative
offerings."
Key Highlights:
- AWS DC Summit Sponsorship: GTS's sponsorship highlights
its ongoing commitment and partnership with AWS.
- Industry Leadership in CX AI: GTS's partnership with AWS
positions the company as a leader at the intersection of Customer
Experience and Artificial Intelligence.
- Innovative AI Products Utilizing AWS Platforms: OmniBot
leverages AWS's Bedrock, Lex, S3, and EC2 platforms to bring
top-tier RAG technology to sectors such as higher education,
medical centers, and public sector organizations.
In addition, GTS is excited to announce our upcoming webinar,
"Enhancing CX with GTS's New Responsible AI: Top 3 Innovations."
Join us to gain valuable insights from our esteemed guest
panelists, Dr. Atif Farid Mohammad,
PhD, CAIO at GTS (LinkedIn), and Prathima
Srinivas MD, MHA, Global Head of Healthcare SI Partners at
Amazon Web Services (LinkedIn). This webinar will showcase
cutting-edge AI solutions designed to transform customer
experiences and drive innovation in the public sector. Don't miss
this opportunity to learn from industry leaders and explore how AI
can revolutionize your operations. Register now at
https://www.globo-tek.com/cxstrategywebinar.
Discover how GTS's solutions can transform your customer
experience by visiting www.globo-tek.com. For media inquiries,
please contact:
PR Team
Global Technology Solutions, Inc.
855-245-6285
prmedia@globo-tek.com
About Global Technology Solutions Inc. (GTS):
GTS
redefines customer experiences with cloud and AI, specializing in
Genesys Cloud Contact Center, UiPath RPA, and AWS Cloud solutions.
Leading in interaction management and customer experience
solutions, GTS leverages the latest AI and custom tech to boost
business operations and customer connections across diverse
sectors. As a pioneer in interaction management technologies, GTS
enhances customer and citizen experiences (CX) through its
innovative solutions.
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SOURCE Global Technology Solutions