4iG Subsidiaries Consolidate All Retail Customers on Netcracker’s Digital BSS and OSS Solutions
25 June 2024 - 8:00PM
Business Wire
Multi-Year Full-Stack IT Migration and
Professional Services Will Increase Automation, Accelerate
Application Development, Centralize Processes, Lower Costs and
Improve Customer Experience
Netcracker Technology announced today that 4iG, a Hungarian
convergent communications group, has launched a transformation
program to migrate all retail customers of its subsidiary companies
– Vodafone Hungary and DIGI – onto Netcracker’s full IT stack,
which includes Netcracker Digital BSS and Netcracker Digital OSS,
part of the flagship Netcracker Digital Platform.
The multi-year project to bring all operating companies on a
single cloud-ready IT stack will help Vodafone Hungary and DIGI
increase their use of automation and centralized processes, as well
as improve customer experience by creating an integrated
operation.
4iG’s subsidiaries and their customers will also benefit from a
new far-reaching application development engagement, allowing the
companies to support an expanding retail customer base and wide
range of business requirements and processes.
The operator will continue leveraging Netcracker’s extensive
managed service offerings to support existing deployments while
targeting the highest levels of service stability. A robust Agile
culture, reinforced with powerful DevOps automation processes and
tools, will help deliver new functionality, operational
enhancements and solution updates for faster time to delivery.
“Throughout our partnership with Netcracker, we have experienced
continuously improving operational stability and development
quality,” said Tamás Bányai, CEO at Vodafone Hungary. “Now that we
are bringing our partners onto our network, that relationship will
become even more critical, and we look forward to these new
projects and additional success.”
“As 4iG grows its business and customer base, Netcracker is
honored to continue its journey as the group’s IT partner of
choice,” said Benedetto Spaziani, GM at Netcracker. “We are excited
to be part of such a critical migration project that includes
application development to help 4iG streamline its operations and
deliver the best experience for its customers.”
About Netcracker Technology
Rapid digitization is disrupting the status quo of today’s
communications markets. Constantly evolving customer needs and
behaviors require service providers to adapt quickly and diversify
their businesses to deliver the outcomes that their customers
expect. Building digital ecosystems, anticipating customer
requirements and delivering a digital-first experience are
essential for service providers to accelerate innovation, expand
into new markets and become the disruptors in the 5G era.
Netcracker Technology, a wholly-owned subsidiary of NEC
Corporation, has the expertise, culture and resources to help
service providers around the world transform their businesses to
thrive in a digital economy. Our innovative solutions – including
our flagship cloud-native Netcracker Digital Platform –
value-driven services and unbroken delivery track record of three
decades help service providers to achieve their digital
transformation goals, drive the telco to techco evolution within
their organizations and realize business growth and profitability.
For more information, visit www.netcracker.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240625995031/en/
Media Anita Karvé Netcracker Technology
MediaGroup@Netcracker.com