UPS Strikes Agreements to Use Drones to Deliver Medical Supplies
22 October 2019 - 7:50AM
Dow Jones News
By Jennifer Smith
United Parcel Service Inc. is striking a series of
drone-delivery agreements with health-care groups as it develops
new technology pitched to the growing medical market.
The plans include expanding the use of drones to deliver cargo
such as medical samples and supplies on hospital campuses in Utah
and elsewhere, and an agreement with CVS Health Corp. to evaluate
the use of drones for home delivery of prescriptions and other
products, UPS said Monday.
The agreements are the first UPS has announced since the package
delivery giant won U.S. regulatory approval to operate commercial
drone flights through the company's Flight Forward subsidiary. The
nod from the Federal Aviation Administration paves the way for UPS
to scale up operations as it competes with FedEx Corp., Amazon.com
Inc. and others vying to develop drone delivery services in the
U.S.
The company said medical supplies are particularly well suited
to drone delivery because products such as blood and medical
specimens are light and tend to be of uniform size. Such items
require faster turnaround times and offer higher margins than
delivery segments such as e-commerce.
"It is a premium move," said Dan Gagnon, UPS's vice president of
health-care logistics, marketing and strategy. "We're talking
perishable products and important results."
UPS began delivering medical supplies via unmanned drones in
March at the Raleigh, N.C., campus of health-care provider WakeMed
Health & Hospitals. Drones have cut delivery times at the
WakeMed facility to three minutes, Mr. Gagnon said, compared with
about 19 minutes or longer for products delivered through road
courier networks, which often involve multiple stops.
It plans to roll out a similar service at the University of Utah
Health campus in Salt Lake City.
The project with CVS would help UPS's drone unit expand from
business-to-business moves into consumer deliveries, company
officials said.
The parcel carrier is also planning a drone logistics project
with Kaiser Permanente to examine how drones can help move supplies
between buildings at the health-care provider's 39-hospital
network.
UPS is working with drug distributor AmerisourceBergen Corp. on
plans to deliver some pharmaceuticals, supplies and records from
its warehouses to its hospital customers by drone. "The No. 1
targeted operating model is from their facilities to campuses," Mr.
Gagnon said. "Once you have established landing pads and have an
intra-hospital network, it's a very easy incremental step."
Last week FedEx and Alphabet Inc.'s Wing aviation spinoff
launched a trial using Wing drones to ferry packages to homes in
Christiansburg, Va., in what the companies said was the first
scheduled commercial residential drone delivery service in the U.S.
Residents participating in the trial can also order health and
wellness products from the Walgreens Boots Alliance Inc. pharmacy
chain, FedEx said.
Write to Jennifer Smith at jennifer.smith@wsj.com
(END) Dow Jones Newswires
October 21, 2019 16:35 ET (20:35 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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