RNS Number:6574U
American Express Co
26 January 2004



Contacts:                        Molly Faust               Michael J. O'Neill
                                 212-640-0624              212-640-5951
                                 molly.faust@aexp.com      mike.o'neill@aexp.com
FOR IMMEDIATE RELEASE
--------------------------------------------------------------------------------

                         AMERICAN EXPRESS REPORTS RECORD
                       RESULTS FOR 2003 AND FOURTH QUARTER

                  Growth in Cardmember Spending and Borrowing,
                Excellent Credit Quality and Higher Client Assets
                    Reflect Strong Momentum in Key Businesses

                 (Dollars in millions, except per share amounts)


                                                Quarters Ended         Percentage            Years Ended      Percentage
                                                 December 31            Inc/(Dec)            December 31       Inc/(Dec)
                                                 -----------            ---------            -----------       ---------
                                              2003          2002                          2003          2002
                                              ----          ----                          ----          ----
             
Revenues                                    $ 7,068        $ 6,196         14%         $ 25,866        $23,807     9%

Income Before Accounting Change             $   776        $   683         14%         $  3,000        $ 2,671    12%
Net Income                                  $   763*       $   683         12%         $  2,987*       $ 2,671    12%

Earnings Per Common Share - Basic:
   Income Before Accounting Change         $   0.61        $  0.52         17%         $   2.34        $  2.02    16%
   Net income                              $   0.60*       $  0.52         15%         $   2.33*       $  2.02    15%
Earnings Per Common Share - Diluted:
   Income Before Accounting Change         $   0.60        $  0.52         15%         $   2.31        $  2.01    15%
   Net income                              $   0.59*       $  0.52         13%         $   2.30*       $  2.01    14%

Average Common Shares Outstanding
   Basic                                      1,277          1,309         (2)%           1,284          1,320    (3)%
   Diluted                                    1,299          1,317         (1)%           1,298          1,330    (2)%

Return on Average Total Shareholders'          20.6%          20.2%        --              20.6%          20.2%   --
Equity**
 
--------------------------------------------------------------------------------

*Reflects a $20 million non-cash pre-tax charge ($13 million after-tax), or
$0.01 on both a basic and diluted per share basis, relating to the December 31,
2003 adoption of Financial Accounting Standards Board (FASB) Interpretation No.
46, "Consolidation of Variable Interest Entities" (FIN 46), revised December
2003.

**Computed on a trailing 12-month basis using total Shareholders' Equity as
included in the Consolidated Financial Statements prepared in accordance with
accounting principles generally accepted in the United States (GAAP).

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                                                                               2


      New York - January 26, 2004 - American Express Company today reported
record earnings for 2003. Diluted earnings per share (EPS) before accounting
change rose to $2.31, up 15 percent from $2.01 a year ago. EPS after accounting
change was $2.30, up 14 percent. Income before accounting change was $3.0
billion, up 12 percent from $2.67 billion. Net income was $2.99 billion, also up
12 percent.

      On December 31, 2003, the company adopted Financial Accounting Standards
Board's (FASB) accounting rule FIN 46 (as revised) and recognized a fourth
quarter $20 million non-cash pre-tax charge ($13 million after-tax) at American
Express Financial Advisors (AEFA).

      The company's 2003 return on equity was 20.6 percent.

      Revenues totaled $25.9 billion, up 9 percent from $23.8 billion a year
ago. This growth reflects a strong rise in cardmember spending, lending balances
and cards-in-force. It also reflects increased revenue from higher asset levels
at AEFA.

      Consolidated expenses totaled $21.6 billion, up 8 percent from $20.1
billion a year ago. This increase primarily reflects higher expenses for
marketing, promotion, rewards and cardmember services, human resources and other
operating costs.

      For the fourth quarter, American Express reported EPS before accounting
change of $0.60, up 15 percent from $0.52 a year ago. EPS after accounting
change was $0.59, up 13 percent. Income before accounting change was $776
million, up 14 percent from $683 million. Net income was $763 million, up 12
percent.

      "We delivered record results for the full year as well as the fourth
quarter and are in an excellent position to capitalize on an improving economy
as we enter 2004," said Kenneth I. Chenault, Chairman and CEO.

      "Higher investment spending over the past year or so has substantially
improved our competitive position and is generating strong growth in cardmember
spending and loan volumes. Credit quality continues to be outstanding. We are

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                                                                               3


also benefiting from stronger equity markets as well as an improvement in the
travel sector.

      "During the latter part of 2003 our momentum was even better than we
originally expected and produced results that exceeded our earlier forecast."

      In October, the company said that it believed 2003 EPS before accounting
change would be at the high end of its previous guidance of $2.26 to $2.29. As
noted earlier, EPS for 2003 before accounting change was $2.31.

      2003 Results

      The overall increase in 2003 revenues reflected 8 percent growth at Travel
Related Services (TRS), 10 percent growth at AEFA and 7 percent growth at
American Express Bank (AEB). More specifically,

      *     Discount revenue rose 11 percent, reflecting a 13 percent increase
            in cardmember spending.

      *     Net finance charge revenue increased 12 percent, reflecting
            continued strong growth in the cardmember lending portfolio.

      *     Management and distribution fees rose 7 percent, reflecting in part
            higher asset levels at AEFA.

      *     Insurance and annuity-related revenues rose 12 percent.

      The overall rise in expenses for 2003 reflected increases of 7 percent at
TRS, 12 percent at AEFA and 4 percent at AEB. More specifically, the overall
increase reflected:

      *     A 25 percent increase in marketing, promotion, rewards and
            cardmember services expenses, driven by a 26 percent increase at
            TRS.

      *     An 11 percent increase in human resources expense, driven by merit
            increases, employee benefits and management incentives, reflecting
            in part the decision to expense stock options in 2003.

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                                                                               4


      *     An 8 percent increase in other operating expenses, including an 8
            percent increase at TRS.

      These items were partially offset by a 16 percent decline in interest
expense, reflecting a 22 percent decline in charge card interest expense at TRS,
and a 3 percent decrease in provision for losses, including an 11 percent
decline at TRS.

      Travel Related Services (TRS) reported record 2003 net income of $2.43
billion, up 14 percent from $2.14 billion a year ago.

      The following discussion of full-year results presents TRS segment results
on a "managed basis," as if there had been no cardmember lending securitization
transactions. This is the basis used by management to evaluate operations and is
consistent with industry practice. For further information about managed basis
and reconciliation of GAAP and managed TRS information, see the "Managed Basis"
section below. The AEFA, AEB and Corporate and Other sections below are
presented on a GAAP basis.

      Total net revenues rose 8 percent to a record $20.1 billion, reflecting
strong growth in spending and borrowing on American Express Cards.

      The 2003 results reflected higher average cardmember spending, the
continued benefit of rewards programs and the addition of 3.5 million
cards-in-force. The higher business volumes were driven by strong growth in
retail and everyday spending categories, and by a notable improvement in the
travel and entertainment sector particularly during the fourth quarter.

      Net finance charge revenue increased 8 percent, reflecting 13 percent
growth in average loan balances partially offset by a lower net interest yield.
Net card fees increased 6 percent primarily as a result of a higher number of
cards-in-force. Travel commissions and fees grew 7 percent driven by improving
travel sales and the acquisition of Rosenbluth International in the fourth
quarter.

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                                                                               5


      Total expenses increased 6 percent reflecting greater expenses for
marketing, promotion, rewards and cardmember services, human resources and other
operating costs. These increases were partially offset by lower interest costs,
reduced provisions for losses and cost-control initiatives.

      Marketing, promotion, rewards and cardmember services expenses increased
27 percent, primarily reflecting the previously announced plans to expand
card-acquisition and cardmember loyalty programs.

      Human resources expense increased 9 percent largely due to merit
increases, higher employee benefits and management incentives. Other operating
expenses increased 8 percent.

      Credit quality remained very strong in both the charge and credit card
portfolios. The total provision for losses declined 9 percent, reflecting a
decline of 7 percent in the lending provision and a decline of 11 percent in the
charge card provision. Reserve coverage ratios remained at historically strong
levels despite higher loan and receivable balances.

      Charge card interest expense decreased 20 percent largely due to lower
funding costs. This decrease was partially offset by higher average receivable
balances.

      TRS reported fourth quarter 2003 net income of $606 million, up 10 percent
from $550 million a year ago. On both a GAAP and managed basis, the increase
reflected improved business volumes, as well as a decrease in provision for
losses and lower funding costs. These factors were partially offset by an
increase in marketing, promotion, rewards and cardmember services expenses.

      American Express Financial Advisors (AEFA) reported 2003 income before
accounting change of $682 million, up 8 percent from $632 million a year ago.
Net income rose to $669 million, up 6 percent. Total revenues increased 10
percent.

      Investment income rose 11 percent, reflecting a higher level of owned
investments and lower investment losses, which

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                                                                               6


were partially offset by lower yields. Owned assets increased due to the
cumulative benefit of sales during the past two years of annuities, insurance
and certificate products.

      Management and distribution fees as well as assets under management
increased from year-ago levels. This improvement reflected the Threadneedle
acquisition and higher brokerage revenue.

      Other revenues rose from last year reflecting strong performance in the
property-casualty and life insurance businesses.

      Human resources and other operating expenses rose a combined 14 percent
from year-ago levels, reflecting merit increases, higher employee benefits,
management incentive costs and the Threadneedle acquisition.

      The after-tax results reflect a tax benefit related to the tax treatment
of dividend income.

      AEFA reported fourth quarter income before accounting change of $195
million, up 28 percent from $153 million a year ago. Net income rose to $182
million, up 19 percent. This increase primarily reflected improved equity market
conditions.

      American Express Bank (AEB) reported net income for 2003 of $102 million,
up 27 percent from $80 million a year ago.

      AEB's results reflect lower provision for losses primarily due to the
continued stabilization of write-offs in the consumer-lending portfolio. The
results also reflected higher fee-related, foreign exchange and other revenues
in Private Banking and the Financial Institutions Group. These benefits were
partially offset by lower net interest income and higher operating expenses.

      AEB reported fourth quarter 2003 net income of $29 million, up 22 percent
from $24 million a year ago.

      Corporate and Other reported 2003 net expenses of $214 million compared
with $176 million in 2002. Included in results

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                                                                               7


for 2002 were the final preferred stock dividends from Lehman Brothers, totaling
$69 million ($59 million after-tax). These dividends were offset by expenses
related to business-building initiatives.

      Corporate and Other reported fourth quarter 2003 net expenses of $54
million, compared with $44 million a year ago.

      Other Items

      The company adopted a new accounting rule on December 31, 2003: FASB
Interpretation No. 46, "Consolidation of Variable Interest Entities" (FIN 46),
as revised.

      FIN 46 requires the consolidation of certain structured investments that
AEFA either owns or manages for third parties.

      The company recognized a below-the-line, non-cash charge of $13 million
after-tax relating to this accounting change. The charge is lower than the
company's preliminary estimate provided in July 2003 due to subsequent revised
FASB guidance related to the rules and market factors as of December 31, 2003.

                                       ***

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                                                                               8


      Managed Basis - TRS

      Managed basis means the presentation assumes there have been no
securitization transactions, i.e. all securitized cardmember loans and related
income effects are reflected as if they were in the company's balance sheet and
income statements, respectively. The company presents TRS information on a
managed basis because that is the way the company's management views and manages
the business. Management believes that a full picture of trends in the company's
cardmember lending business can only be derived by evaluating the performance of
both securitized and non-securitized cardmember loans.

      Asset securitization is just one of several ways for the company to fund
cardmember loans. Use of a managed basis presentation, including non-securitized
and securitized cardmember loans, presents a more accurate picture of the key
dynamics of the cardmember lending business, avoiding distortions due to the mix
of funding sources at any particular point in time.

      For example, irrespective of the funding mix, it is important for
management and investors to see metrics, such as changes in delinquencies and
write-off rates, for the entire cardmember lending portfolio because they are
more representative of the economics of the aggregate cardmember relationships
and ongoing business performance and trends over time. It is also important for
investors to see the overall growth of cardmember loans and related revenue and
changes in market share, which are all significant metrics in evaluating the
company's performance and which can only be properly assessed when all
non-securitized and securitized cardmember loans are viewed together on a
managed basis.

      The Consolidated Section of this press release and attachments provide the
GAAP presentation for items described on a managed basis.

                                       ***

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                                                                               9


The following table reconciles the GAAP-basis TRS income statements to the
managed-basis information.
 
-------------------------------------------------------------------------- 
Travel Related Services
Selected Financial Information

                                                                      --------------------------------------------------
                                                                           Effect of Securitizations (unaudited)
                                                                       Securitization
(preliminary, millions)                  GAAP Basis (unaudited)            Effect                Managed Basis
                                    --------------------------------- ------------------- ------------------------------
                                                         Percentage                                          Percentage
Years Ended December 31,                2003      2002     Inc/(Dec)    2003     2002      2003       2002     Inc/(Dec)
                                    --------------------------------- ------------------- ------------------------------
Net revenues:
  Discount revenue                   $ 8,781    $ 7,931       10.7%
  Net card fees                        1,835      1,726        6.3
  Lending:
    Finance charge revenue             2,525      2,338        8.0     $2,172  $2,166    $ 4,697    $ 4,504        4.3%
    Interest expense                     483        510       (5.2)       272     340        755        850      (11.1)
                                     -------    -------                ------  ------    -------    -------
      Net finance charge revenue       2,042      1,828       11.7      1,900   1,826      3,942      3,654        7.9
  Travel commissions and fees          1,507      1,408        7.0
  Other commissions and fees           1,901      1,833        3.7        193     185      2,094      2,018        3.8
  Travelers Cheque investment income     367        375       (2.2)
  Securitization income, net           1,150      1,049        9.7     (1,150) (1,049)         -          -          -
  Other revenues                       1,606      1,571        2.3          -     (14)     1,606      1,557        3.2
                                     -------    -------                ------  ------    -------    -------
        Total net revenues            19,189     17,721        8.3        943     948     20,132     18,669        7.8
Expenses:
  Marketing, promotion, rewards and
    cardmember services                3,814      3,027       26.0        (74)    (81)     3,740      2,946       27.0
  Provision for losses and claims:
    Charge card                          853        960      (11.1)
    Lending                            1,218      1,369      (11.0)     1,067   1,098      2,285      2,467       (7.4)
    Other                                127        149      (14.1)
                                     -------    -------                ------  ------    -------    -------
      Total                            2,198      2,478      (11.3)     1,067   1,098      3,265      3,576       (8.7)
  Charge card interest expense           786      1,001      (21.6)         -     (14)       786        987      (20.4)
  Human resources                      3,822      3,503        9.1
  Other operating expenses             4,998      4,636        7.8        (50)    (55)     4,948      4,581        8.0
  Restructuring charges                    -         (4)        -
                                     -------    -------                ------  ------    -------    -------
        Total expenses                15,618     14,641        6.7     $  943  $  948    $16,561    $15,589        6.2
                                     -------    -------                ------  ------    -------    -------
Pretax income                          3,571      3,080       15.9
                                                                       -------------------------------------------------
Income tax provision                   1,141        945       20.7
                                     -------    -------
Net income                           $ 2,430    $ 2,135       13.8
                                     =======    =======

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-------------------------------------------------------------------- 
Travel Related Services
Selected Financial Information
                                                                     ---------------------------------------------------
                                                                          Effect of Securitizations (unaudited)
                                                                      Securitization
(preliminary, millions)                 GAAP Basis (unaudited)            Effect                Managed Basis
                                   --------------------------------- ------------------ --------------------------------
                                                         Percentage                                          Percentage
Quarters Ended December 31,            2003      2002     Inc/(Dec)    2003     2002      2003       2002     Inc/(Dec)
                                   --------------------------------- ------------------ -------------------------------
              
Net revenues:
  Discount revenue                  $ 2,432    $ 2,122       14.6%
  Net card fees                         467        435        7.1
  Lending:
    Finance charge revenue              654        602        8.7     $ 532    $ 553    $ 1,186    $ 1,155        2.8%
    Interest expense                    123        132       (6.0)       84       89        207        221       (5.1)
                                    -------    -------                ------  ------    -------    -------
      Net finance charge revenue        531        470       12.9       448      464        979        934        4.6
  Travel commissions and fees           445        369       20.9
  Other commissions and fees            515        476        8.2        53       48        568        524        8.5
  Travelers Cheque investment income     93         94       (1.2)
  Securitization income, net            293        284        3.2      (293)    (284)         -          -          -
  Other revenues                        435        415        5.2         -       (4)       435        411        6.1
                                    -------    -------                ------  ------    -------    -------
        Total net revenues            5,211      4,665       11.7       208      224      5,419      4,889       10.8
Expenses:
  Marketing, promotion, rewards and
    cardmember services               1,141        796       43.3
  Provision for losses and claims:
    Charge card                         227        237       (3.8)
    Lending                             330        414      (20.2)      208      227        538        641      (16.3)
    Other                                28         26       11.1
                                    -------    -------                ------  ------    -------    -------
      Total                             585        677      (13.3)      208      227        793        904      (12.3)
  Charge card interest expense          187        252      (26.0)        -       (3)       187        249      (24.9)
  Human resources                     1,003        852       17.7
  Other operating expenses            1,411      1,279       10.3
  Restructuring charges                   -         15         -
                                    -------    -------                ------  ------    -------    -------
        Total expenses                4,327      3,871       11.8     $ 208   $  224    $ 4,535    $ 4,095       10.7
                                    -------    -------                ------  ------    -------    -------
Pretax income                           884        794       11.3
                                                                     ---------------------------------------------------
Income tax provision                    278        244       13.9
                                    -------    -------
Net income                          $   606    $   550       10.2
                                    =======    =======

------------------------------------------------------------------ 



      American Express Company (www.americanexpress.com), founded in 1850, is a
global travel, financial and network services provider.

                                       ***

      Note: The 2003 Fourth Quarter/Full Year Earnings Supplement, as well as
CFO Gary Crittenden's presentation from the investor conference call referred to
below, will be available today on the American Express web site at
http://ir.americanexpress.com. An investor conference call to discuss fourth
quarter earnings results, operating performance 

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                                                                              11

and other topics that may be raised during the discussion will be held at 5:00
p.m. (ET) today. Live audio of the conference call will be accessible to the
general public on the American Express web site at
http://ir.americanexpress.com. A replay of the conference call also will be
available today at the same web site address.

                                       ***

      This release includes forward-looking statements, which are subject to
risks and uncertainties. The words "believe," "expect," "anticipate,"
"optimistic," "intend," "plan," "aim," "will," "may," "should," "could,"
"would," "likely," and similar expressions are intended to identify
forward-looking statements. Readers are cautioned not to place undue reliance on
these forward-looking statements, which speak only as of the date on which they
are made. The company undertakes no obligation to update or revise any
forward-looking statements. Factors that could cause actual results to differ
materially from these forward-looking statements include, but are not limited
to: the company's ability to successfully implement a business model that allows
for significant earnings growth based on revenue growth that is lower than
historical levels, including the ability to improve its operating expense to
revenue ratio both in the short-term and over time, which will depend in part on
the effectiveness of re-engineering and other cost-control initiatives, as well
as factors impacting the company's revenues; the company's ability to moderate
the quarterly growth rate of its marketing, promotion, rewards and cardmember
services expenses to levels below the fourth quarter of 2003; the company's
ability to grow its business and meet or exceed its return on shareholders'
equity target by reinvesting approximately 35% of annually-generated capital,
and returning approximately 65% of such capital to shareholders, over time,
which will depend on the company's ability to manage its capital needs and the
effect of business mix, acquisitions and rating agency requirements; the ability
of the company to generate sufficient revenues for expanded investment spending
and to actually spend such funds to the extent available, and the ability to
capitalize on such investments to improve business metrics; credit risk related
to consumer debt, business loans, merchant bankruptcies and other credit
exposures both in the U.S. and internationally; fluctuation in the equity and
fixed income markets, which can affect the amount and types of investment
products sold by AEFA, the market value of its managed assets, and management,
distribution and other fees received based on the value of those assets; AEFA's
ability to recover Deferred Acquisition Costs (DAC), as well as the timing of
such DAC amortization, in connection with the sale of annuity, insurance and
certain mutual fund products; changes in assumptions relating to DAC, which
could impact the amount of DAC amortization; the ability to improve investment
performance in AEFA's businesses, including attracting and retaining high-
quality personnel; the success, timeliness and financial impact, including
costs, cost savings and other benefits including increased revenues, of re-
engineering initiatives being implemented or considered by the company,
including cost management, structural and strategic measures such as vendor,
process, facilities and operations consolidation, outsourcing (including, among
others, technologies operations), relocating certain functions to lower-cost
overseas locations, moving internal and external functions to the Internet to
save costs, and planned staff reductions relating to certain of such re-
engineering actions; the ability to control and manage operating,
infrastructure, advertising and promotion and other expenses as business expands
or changes, including balancing the need for longer-term investment 

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                                                                              12

spending; the potential negative effect on the company's
businesses and infrastructure, including information technology systems,
terrorist attacks, disasters or other catastrophic events in the future; the
impact on the company's businesses resulting from continuing geopolitical
uncertainty; the overall level of consumer confidence; consumer and business
spending on the company's travel related services products, particularly credit
and charge cards and growth in card lending balances, which depend in part on
the ability to issue new and enhanced card products and increase revenues from
such products, attract new cardholders, capture a greater share of existing
cardholders' spending, sustain premium discount rates, increase merchant
coverage, retain cardmembers after low introductory lending rates have expired,
and expand the global network services business; the ability to manage and
expand cardmember benefits, including Membership Rewards(R), in a cost effective
manner and to accurately estimate the provision for the cost of the Membership
Rewards program; the triggering of obligations to make payments to certain
co-brand partners, merchants, vendors and customers under contractual
arrangements with such parties under certain circumstances; successfully
cross-selling financial, travel, card and other products and services to the
company's customer base, both in the United States and internationally; a
downturn in the company's businesses and/or negative changes in the company's
and its subsidiaries' credit ratings, which could result in contingent payments
under contracts, decreased liquidity and higher borrowing costs; fluctuations in
interest rates, which impact the company's borrowing costs, return on lending
products and spreads in the investment and insurance businesses; credit trends
and the rate of bankruptcies, which can affect spending on card products, debt
payments by individual and corporate customers and businesses that accept the
company's card products and returns on the company's investment portfolios;
fluctuations in foreign currency exchange rates; political or economic
instability in certain regions or countries, which could affect lending and
other commercial activities, among other businesses, or restrictions on
convertibility of certain currencies; changes in laws or government regulations;
the costs and integration of acquisitions; and outcomes and costs associated
with litigation and compliance and regulatory matters. A further description of
these and other risks and uncertainties can be found in the company's Annual
Report on Form 10-K for the year ended December 31, 2002, and its other reports
filed with the SEC.

                                       ***

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                                                                              13


All information in the following tables is presented on a basis prepared in
accordance with accounting principles generally accepted in the United States
(GAAP), unless otherwise indicated.

(Preliminary)

                            American Express Company
                   Condensed Consolidated Statements of Income
                                   (Unaudited)

(Millions)

                                      Quarters Ended
                                        December 31,
                                    -------------------   Percentage
                                      2003        2002     Inc/(Dec)
                                     ------      ------   ----------
Revenues
  Discount revenue                  $ 2,432     $ 2,122      14.6%
  Net investment income                 786         816      (3.7)
  Management and distribution fees      758         528      43.4
  Cardmember lending net
     finance charge revenue             531         470      12.9
  Net card fees                         467         435       7.1
  Travel commissions and fees           445         369      20.9
  Other commissions and fees            487         505      (3.8)
  Insurance and annuity revenues        366         317      15.7
  Securitization income, net            293         284       3.2
  Other                                 503         350      44.4
                                    -------     -------
    Total revenues                    7,068       6,196      14.1
Expenses
  Human resources                     1,708       1,379      23.8
  Provision for losses and benefits   1,164       1,250      (6.9)
  Marketing, promotion, rewards
      and cardmember services         1,166         822      41.9
  Interest                              205         270     (24.0)
  Other operating expenses            1,735       1,512      14.8
  Restructuring charges                   -          14         -
  Disaster recovery charge                -           -         -
                                    -------     -------
    Total expenses                    5,978       5,247      13.9
                                    -------     -------
Pretax income before
  accounting change                   1,090         949      14.8
Income tax provision                    314         266      17.5
                                    -------     -------
Income before accounting change         776         683      13.7
Cumulative effect of accounting
  change, net of tax (A)                (13)          -         -
                                    -------     -------
Net income                          $   763     $   683      11.8%
                                    =======     =======

Note: Certain prior period amounts have been reclassified to conform to current
      year presentation.

(A)   Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
      related to the December 31, 2003 adoption of FIN 46, as revised.


(Preliminary)

                            American Express Company
                   Condensed Consolidated Statements of Income 
                                   (Unaudited)

(Millions)

                                       Years Ended
                                       December 31,
                                    -------------------   Percentage
                                      2003        2002     Inc/(Dec)
                                     ------      ------   ----------
Revenues
  Discount revenue                  $ 8,781     $ 7,931      10.7%
  Net investment income               3,063       2,991       2.4
  Management and distribution fees    2,450       2,285       7.2
  Cardmember lending net
     finance charge revenue           2,042       1,828      11.7
  Net card fees                       1,835       1,726       6.3
  Travel commissions and fees         1,507       1,408       7.0
  Other commissions and fees          1,977       1,928       2.5
  Insurance and annuity revenues      1,366       1,218      12.2
  Securitization income, net          1,150       1,049       9.7
  Other                               1,695       1,443      17.5
                                    -------     -------
    Total revenues                   25,866      23,807       8.7
Expenses
  Human resources                     6,333       5,725      10.6
  Provision for losses and benefits   4,429       4,586      (3.4)
  Marketing, promotion, rewards
      and cardmember services         3,901       3,119      25.1
  Interest                              905       1,082     (16.4)
  Other operating expenses            6,053       5,582       8.5
  Restructuring charges                  (2)         (7)    (75.8)
  Disaster recovery charge                -          (7)        -
                                    -------     -------
    Total expenses                   21,619      20,080       7.7
                                    -------     -------
Pretax income before
  accounting change                   4,247       3,727      13.9
Income tax provision                  1,247       1,056      18.0
                                    -------     -------
Income before accounting change       3,000       2,671      12.3
Cumulative effect of accounting
  change, net of tax (A)                (13)          -         -
                                    -------     -------
Net income                          $ 2,987     $ 2,671      11.8%
                                    =======     =======

Note: Certain prior period amounts have been reclassified to conform to current
      year presentation.

(A)   Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
      related to the December 31, 2003 adoption of FIN 46, as revised.

                                     -more-


                                                                              14


(Preliminary)

                            American Express Company
                      Condensed Consolidated Balance Sheets
                                   (Unaudited)

(Billions)

                                      December 31,    December 31,
                                          2003            2002
                                      ------------    ------------
Assets
  Cash and cash equivalents           $          6    $         10
  Accounts receivable                           31              29
  Investments                                   57              54
  Loans                                         32              28
  Separate account assets                       31              22
  Other assets                                  18              14
                                      ------------    ------------
    Total assets                      $        175    $        157
                                      ============    ============
Liabilities and Shareholders' Equity
  Separate account liabilities        $         31    $         22
  Short-term debt                               19              21
  Long-term debt                                21              16
  Other liabilities                             89              84
                                      ------------    ------------
    Total liabilities                          160             143
                                      ------------    ------------
  Shareholders' Equity                          15              14
                                      ------------    ------------
    Total liabilities and
        shareholders' equity          $        175    $        157
                                      ============    ============

Note: Certain prior period amounts have been reclassified to conform
      to current year presentation.



                                                                              15


(Preliminary)

                            American Express Company
                                Financial Summary
                                   (Unaudited)

(Millions)
                                           Quarters Ended
                                            December 31,
                                         ------------------     Percentage
                                          2003        2002       Inc/(Dec)
                                         ------      ------     ----------
Revenues (A)
  Travel Related Services               $ 5,211     $ 4,665          12%
  American Express Financial Advisors     1,740       1,444          20
  American Express Bank                     205         188           9
                                        -------     -------
                                          7,156       6,297          14
  Corporate and other,
    including adjustments
    and eliminations                        (88)       (101)         13
                                        -------     -------

CONSOLIDATED REVENUES                   $ 7,068     $ 6,196          14%
                                        =======     =======

Pretax Income (Loss) Before
  Accounting Change
  Travel Related Services               $   884     $   794          11%
  American Express Financial Advisors       248         206          20
  American Express Bank                      42          36          16
                                        -------     -------
                                          1,174       1,036          13
  Corporate and other                       (84)        (87)          3
                                        -------     -------

PRETAX INCOME BEFORE ACCOUNTING CHANGE  $ 1,090     $   949          15%
                                        =======     =======

Net income (Loss)
  Travel Related Services               $   606     $   550          10%
  American Express Financial Advisors       182(B)      153          19
  American Express Bank                      29          24          22
                                        -------     -------
                                            817         727          12
  Corporate and other                       (54)        (44)        (23)
                                        -------     -------

NET INCOME                              $   763(B)  $   683          12%
                                        =======     =======

(A)   Managed net revenues are reported net of American Express Financial
      Advisors' provision for losses and benefits and exclude the effect of TRS'
      securitization activities. The following table reconciles consolidated
      GAAP revenues to Managed Basis net revenues:

     GAAP revenues                      $ 7,068     $ 6,196          14%
       Effect of TRS securitizations        208         224
       Effect of AEFA provisions           (555)       (539)
                                        -------     -------
     Managed net revenues               $ 6,721     $ 5,881          14%
                                        =======     =======

(B)   Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
      related to the December 31, 2003 adoption of FIN 46, as revised.




(Preliminary)

                            American Express Company
                                Financial Summary
                                   (Unaudited)

(Millions)
                                            Years Ended
                                            December 31,
                                         ------------------    Percentage
                                          2003       2002       Inc/(Dec)
                                         ------     ------     ----------
Revenues (A)
  Travel Related Services               $19,189    $17,721           8%
  American Express Financial Advisors     6,172      5,617          10
  American Express Bank                     801        745           7
                                        -------    -------
                                         26,162     24,083           9
  Corporate and other,
    including adjustments
    and eliminations                       (296)      (276)         (7)
                                        -------    -------

CONSOLIDATED REVENUES                   $25,866    $23,807           9%
                                        =======    =======

Pretax Income (Loss) Before
  Accounting Change
  Travel Related Services               $ 3,571    $ 3,080          16%
  American Express Financial Advisors       859        865          (1)
  American Express Bank                     151        121          24
                                        -------    -------
                                          4,581      4,066          13
  Corporate and other                      (334)      (339)          2
                                        -------    -------

PRETAX INCOME BEFORE ACCOUNTING CHANGE  $ 4,247    $ 3,727          14%
                                        =======    =======

Net income (Loss)
  Travel Related Services               $ 2,430    $ 2,135          14%
  American Express Financial Advisors       669(B)     632           6
  American Express Bank                     102         80          27
                                        -------    -------
                                          3,201      2,847          12
  Corporate and other                      (214)      (176)        (21)
                                        -------    -------

NET INCOME                              $ 2,987(B) $ 2,671          12%
                                        =======    =======

(A)   Managed net revenues are reported net of American Express Financial
      Advisors' provision for losses and benefits and exclude the effect of TRS'
      securitization activities. The following table reconciles consolidated
      GAAP revenues to Managed Basis net revenues:

     GAAP revenues                      $25,866    $23,807           9%
       Effect of TRS securitizations        943        948
       Effect of AEFA provisions         (2,122)    (1,954)
                                        -------    -------
     Managed net revenues               $24,687    $22,801           8%
                                        =======    =======

(B)   Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
      related to the December 31, 2003 adoption of FIN 46, as revised.


                                                                              16


(Preliminary)

                            American Express Company
                          Financial Summary (Continued)
                                   (Unaudited)

                                         Quarters Ended
                                          December 31,
                                        ----------------    Percentage
                                         2003      2002     Inc/(Dec)
                                        ------    ------    ----------
EARNINGS PER SHARE

BASIC
  Income before accounting change       $ 0.61    $ 0.52        17%

  Net income                            $ 0.60(A) $ 0.52        15%
                                        ======    ======

Average common shares outstanding
  (millions)                             1,277     1,309        (2)%
                                        ======    ======
DILUTED

  Income before accounting change       $ 0.60    $ 0.52        15%

  Net income                            $ 0.59(A) $ 0.52        13%
                                        ======    ======

Average common shares outstanding
  (millions)                             1,299     1,317        (1)%
                                        ======    ======

Cash dividends declared
  per common share                      $ 0.10    $ 0.08        25%
                                        ======    ======




                        Selected Statistical Information
                                   (Unaudited)

                                         Quarters Ended
                                          December 31,
                                        ----------------    Percentage
                                         2003      2002       Inc/(Dec)
                                        ------    ------    ----------
Return on average total shareholders'
  equity (B)                             20.6%      20.2%          -
Common shares outstanding (millions)    1,284      1,305          (2)%
Book value per common share           $ 11.93    $ 10.63          12%
Shareholders' equity (billions)       $  15.3    $  13.9          11%

(A)   Reflects a $20 million non-cash pre-tax charge ($13 million after-tax), or
      $0.01 per share on both a basic and diluted basis, related to the December
      31, 2003 adoption of FIN 46, as revised.

(B)   Computed on a trailing 12-month basis using total shareholders' equity as
      included in the Consolidated Financial Statements prepared in accordance
      with GAAP.


                                          
(Preliminary)

                            American Express Company
                          Financial Summary (Continued)
                                   (Unaudited)

                                           Years Ended
                                           December 31,
                                        -----------------  Percentage
                                         2003      2002      Inc/(Dec)
                                        ------    ------    ----------
EARNINGS PER SHARE

BASIC
  Income before accounting change       $ 2.34    $ 2.02        16%

  Net income                            $ 2.33(A) $ 2.02        15%
                                        ======    ======

Average common shares outstanding
  (millions)                             1,284     1,320        (3)%
                                        ======    ======
DILUTED

  Income before accounting change       $ 2.31    $ 2.01        15%

  Net income                            $ 2.30(A) $ 2.01        14%
                                        ======    ======

Average common shares outstanding
  (millions)                             1,298     1,330        (2)%
                                        ======    ======

Cash dividends declared
  per common share                      $ 0.38    $ 0.32        19%
                                        ======    ======


                        Selected Statistical Information
                                   (Unaudited)

                                             Years Ended
                                             December 31,
                                          -----------------  Percentage
                                           2003      2002      Inc/(Dec)
                                          ------    ------   -----------
Return on average total shareholders'
  equity (B)                               20.6%      20.2%       -
Common shares outstanding (millions)      1,284      1,305       (2)%
Book value per common share             $ 11.93    $ 10.63       12%
Shareholders' equity (billions)         $  15.3    $  13.9       11%

(A)   Reflects a $20 million non-cash pre-tax charge ($13 million after-tax), or
      $0.01 per share on both a basic and diluted basis, related to the December
      31, 2003 adoption of FIN 46, as revised.

(B)   Computed on a trailing 12-month basis using total shareholders' equity as
      included in the Consolidated Financial Statements prepared in accordance
      with GAAP.



(Preliminary)                                                                17
                           American Express Company
                  Condensed Consolidated Statements of Income
                                  (Unaudited)


(Millions)
                                                                              Quarters Ended
                                                ------------------------------------------------------------------------
                                                December 31,    September 30,     June 30,      March 31,   December 31,
                                                    2003             2003           2003           2003         2002
                                                ------------    -------------   -----------   -----------   ------------
Revenues
  Discount revenue                              $     2,432     $      2,221    $    2,152    $    1,976    $     2,122
  Net investment income                                 786              730           780           767            816
  Management and distribution fees                      758              603           569           520            528
  Cardmember lending net finance charge revenue         531              476           483           552            470
  Net card fees                                         467              462           455           451            435
  Travel commissions and fees                           445              349           373           340            369
  Other commissions and fees                            487              514           479           497            505
  Insurance and annuity revenues                        366              345           341           314            317
  Securitization income, net                            293              301           345           211            284
  Other                                                 503              418           379           395            350
                                                ------------    -------------   -----------   -----------   ------------
    Total revenues                                    7,068            6,419         6,356         6,023          6,196
Expenses
  Human resources                                     1,708            1,559         1,576         1,490          1,379
  Provision for losses and benefits                   1,164            1,080         1,075         1,110          1,250
  Marketing, promotion, rewards
    and cardmember services                           1,166            1,016           944           775            822
  Interest                                              205              239           231           230            270
  Other operating expenses                            1,735            1,463         1,433         1,422          1,512
  Restructuring charges                                   -               (2)            -             -             14
                                                ------------    -------------   -----------   -----------   ------------
    Total expenses                                    5,978            5,355         5,259         5,027          5,247
                                                ------------    -------------   -----------   -----------   ------------
Pretax income before accounting change                1,090            1,064         1,097           996            949
Income tax provision                                    314              294           335           304            266
                                                ------------    -------------   -----------   -----------   ------------
Income before accounting change                         776              770           762           692            683
Cumulative effect of accounting change, net of tax (A)  (13)               -             -             -              -
                                                ------------    -------------   -----------   -----------   ------------
Net income                                      $       763     $        770    $      762    $      692    $       683
                                                ============    =============   ===========   ===========   ============

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation.

(A)  Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
     related to the December 31, 2003 adoption of FIN 46, as revised.

                                                                            18

(Preliminary)
                           American Express Company
                               Financial Summary
                                  (Unaudited)

(Millions)
                                                                            Quarters Ended
                                            ----------------------------------------------------------------------------
                                            December 31,      September 30,     June 30,       March 31,    December 31,
                                                2003              2003            2003           2003           2002
                                            ------------      -------------   ------------   ------------   ------------
Revenues (A)
  Travel Related Services                   $     5,211       $      4,758    $     4,734    $     4,486    $     4,665
  American Express Financial Advisors             1,740              1,525          1,496          1,411          1,444
  American Express Bank                             205                199            200            197            188
                                            ------------      -------------   ------------   ------------   ------------
                                                  7,156              6,482          6,430          6,094          6,297
  Corporate and other,
    including adjustments and eliminations          (88)               (63)           (74)           (71)          (101)
                                            ------------      -------------   ------------   ------------   ------------
CONSOLIDATED REVENUES                       $     7,068       $      6,419    $     6,356    $     6,023    $     6,196
                                            ============      =============   ============   ============   ============
PRETAX INCOME (LOSS) BEFORE ACCOUNTING CHANGE
  Travel Related Services                   $       884       $        892    $       937    $       858    $       794
  American Express Financial Advisors               248                224            209            178            206
  American Express Bank                              42                 41             39             29             36
                                            ------------      -------------   ------------   ------------   ------------
                                                  1,174              1,157          1,185          1,065          1,036
  Corporate and other                               (84)               (93)           (88)           (69)           (87)
                                            ------------      -------------   ------------   ------------   ------------
PRETAX INCOME BEFORE ACCOUNTING CHANGE      $     1,090       $      1,064    $     1,097    $       996    $       949
                                            ============      =============   ============   ============   ============
NET INCOME (LOSS)
  Travel Related Services                   $       606       $        606    $       634    $       584    $       550
  American Express Financial Advisors               182 (B)            197            157            133            153
  American Express Bank                              29                 27             27             19             24
                                            ------------      -------------   ------------   ------------   ------------
                                                    817                830            818            736            727
  Corporate and other                               (54)               (60)           (56)           (44)           (44)
                                            ------------      -------------   ------------   ------------   ------------
NET INCOME                                  $       763 (B)   $        770    $       762    $       692    $       683
                                            ============      =============   ============   ============   ============

(A)  Managed net revenues are reported net of American Express Financial
     Advisors' provision for losses and benefits and exclude the effect of
     TRS' securitization activities. The following table reconciles
     consolidated GAAP revenues to Managed Basis net revenues:

       GAAP revenues                        $     7,068       $      6,419    $     6,356    $     6,023    $     6,196
         Effect of TRS securitizations              208                255            216            264            224
         Effect of AEFA provisions                 (555)              (535)          (526)          (506)          (539)
                                            ------------      -------------   ------------   ------------   ------------
         Managed net revenues               $     6,721       $      6,139    $     6,046    $     5,781    $     5,881
                                            ============      =============   ============   ============   ============

(B)  Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
     related to the December 31, 2003 adoption of FIN 46, as revised.

                                                                            19

(Preliminary)
                           American Express Company
                         Financial Summary (Continued)
                                  (Unaudited)


                                                                             Quarters Ended
                                          ------------------------------------------------------------------------------
                                          December 31,        September 30,     June 30,       March 31,    December 31,
                                              2003                2003            2003           2003          2002
                                          -------------       -------------   ------------   ------------   ------------
EARNINGS PER SHARE

BASIC
  Income before accounting change         $       0.61        $       0.60    $      0.59    $      0.53    $      0.52

  Net income                              $       0.60  (A)   $       0.60    $      0.59    $      0.53    $      0.52
                                          =============       =============   ============   ============   ============
  Average common shares outstanding (millions)   1,277               1,278          1,283          1,297          1,309
                                          =============       =============   ============   ============   ============

DILUTED
  Income before accounting change         $       0.60        $       0.59    $      0.59    $      0.53    $      0.52

  Net income                              $       0.59  (A)   $       0.59    $      0.59    $      0.53    $      0.52
                                          =============       =============   ============   ============   ============
  Average common shares outstanding (millions)   1,299               1,297          1,295          1,305          1,317
                                          =============       =============   ============   ============   ============

Cash dividends declared per common share  $       0.10        $       0.10    $      0.10    $      0.08    $      0.08
                                          =============       =============   ============   ============   ============


                       Selected Statistical Information
                                  (Unaudited)

                                                                             Quarters Ended
                                          ------------------------------------------------------------------------------
                                          December 31,        September 30,     June 30,       March 31,    December 31,
                                             2003                2003             2003           2003          2002
                                          -------------       -------------   ------------   ------------   ------------
Return on average total shareholders' equity (B)  20.6%               20.4%          20.1%          20.0%          20.2%
Common shares outstanding (millions)             1,284               1,285          1,286          1,298          1,305
Book value per common share               $      11.93        $      11.54    $     11.27    $     10.84    $     10.63
Shareholders' equity (billions)           $       15.3        $       14.8    $      14.5    $      14.1    $      13.9

(A)  Reflects a $20 million non-cash pre-tax charge ($13 million after-tax),
     or $0.01 per share on both a basic and diluted basis, related to the
     December 31, 2003 adoption of FIN 46, as revised.

(B)  Computed on a trailing 12-month basis using total shareholders' equity as
     included in the Consolidated Financial Statements prepared in accordance
     with GAAP.

                                                                            20

(Preliminary)
                            Travel Related Services
                             Statements of Income
                                  (Unaudited)


(Millions)
                                                Quarters Ended                            Years Ended
                                                  December 31,                            December 31,
                                            -----------------------   Percentage    -----------------------   Percentage
                                               2003        2002        Inc/(Dec)       2003         2002       Inc/(Dec)
                                            ----------   ----------   -----------   ----------   ----------   ----------
Net revenues:
  Discount revenue                          $   2,432    $   2,122         14.6 %   $   8,781    $   7,931        10.7 %
  Net card fees                                   467          435          7.1         1,835        1,726         6.3
  Lending:
    Finance charge revenue                        654          602          8.7         2,525        2,338         8.0
    Interest expense                              123          132         (6.0)          483          510        (5.2)
                                            ----------   ----------                 ----------   ----------
      Net finance charge revenue                  531          470         12.9         2,042        1,828        11.7
  Travel commissions and fees                     445          369         20.9         1,507        1,408         7.0
  Other commissions and fees                      515          476          8.2         1,901        1,833         3.7
  Travelers Cheque investment income               93           94         (1.2)          367          375        (2.2)
  Securitization income, net                      293          284          3.2         1,150        1,049         9.7
  Other revenues                                  435          415          5.2         1,606        1,571         2.3
                                            ----------   ----------                 ----------   ----------
        Total net revenues                      5,211        4,665         11.7        19,189       17,721         8.3
                                            ----------   ----------                 ----------   ----------
Expenses:
  Marketing, promotion, rewards
      and cardmember services                   1,141          796         43.3         3,814        3,027        26.0
  Provision for losses and claims:
    Charge card                                   227          237         (3.8)          853          960       (11.1)
    Lending                                       330          414        (20.2)        1,218        1,369       (11.0)
    Other                                          28           26         11.1           127          149       (14.1)
                                            ----------   ----------                 ----------   ----------
      Total                                       585          677        (13.3)        2,198        2,478       (11.3)
  Charge card interest expense                    187          252        (26.0)          786        1,001       (21.6)
  Human resources                               1,003          852         17.7         3,822        3,503         9.1
  Other operating expenses                      1,411        1,279         10.3         4,998        4,636         7.8
  Restructuring charges                             -           15            -             -           (4)          -
                                            ----------   ----------                 ----------   ----------
        Total expenses                          4,327        3,871         11.8        15,618       14,641         6.7
                                            ----------   ----------                 ----------   ----------
Pretax income                                     884          794         11.3         3,571        3,080        15.9
Income tax provision                              278          244         13.9         1,141          945        20.7
                                            ----------   ----------                 ----------   ----------
Net income                                  $     606    $     550         10.2 %   $   2,430    $   2,135        13.8 %
                                            ==========   ==========                 ==========   ==========

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation.

                                                                            21

(Preliminary)

                            Travel Related Services
                        Selected Financial Information
                                  (Unaudited)


Years Ended December 31,
(Millions)                                                        Securitization
                           GAAP Basis                                Effect              Managed Basis
                     ---------------------   Percentage     ---------------------   ---------------------   Percentage
                       2003        2002       Inc/(Dec)       2003        2002        2003        2002       Inc/(Dec)
                     ---------   ---------   ----------     ---------   ---------   ---------   ---------   ----------
Net revenues:
  Discount revenue   $  8,781    $  7,931         10.7  %
  Net card fees         1,835       1,726          6.3
  Lending:
    Finance charge      2,525       2,338          8.0      $  2,172    $  2,166    $  4,697    $  4,504          4.3  %
      revenue
    Interest expense      483         510         (5.2)          272         340         755         850        (11.1)
                     ---------   ---------                  ---------   ---------   ---------   ---------
      Net finance       2,042       1,828         11.7         1,900       1,826       3,942       3,654          7.9
        charge revenue
  Travel commissions    1,507       1,408          7.0
    and fees
  Other commissions     1,901       1,833          3.7           193         185       2,094       2,018          3.8
    and fees
  Travelers Cheque investment
    income                367         375         (2.2)
  Securitization        1,150       1,049          9.7        (1,150)     (1,049)          -           -            -
    income, net
  Other revenues        1,606       1,571          2.3             -         (14)      1,606       1,557          3.2
                     ---------   ---------                  ---------   ---------   ---------   ---------
        Total net      19,189      17,721          8.3           943         948      20,132      18,669          7.8
          revenues   ---------   ---------                  ---------   ---------   ---------   ---------
Expenses:
  Marketing, promotion, rewards
    and cardmember 
    services            3,814       3,027         26.0           (74)        (81)      3,740       2,946         27.0
  Provision for losses and
    claims:
    Charge card           853         960        (11.1)
    Lending             1,218       1,369        (11.0)        1,067       1,098       2,285       2,467         (7.4)
    Other                 127         149        (14.1)
                     ---------   ---------                  ---------   ---------   ---------   ---------
      Total             2,198       2,478        (11.3)        1,067       1,098       3,265       3,576         (8.7)
  Charge card interest 
    expense               786       1,001        (21.6)            -         (14)        786         987        (20.4)
  Human resources       3,822       3,503          9.1
  Other operating       4,998       4,636          7.8           (50)        (55)      4,948       4,581          8.0
     expenses   
  Restructuring charges     -          (4)           -
                     ---------   ---------                  ---------   ---------   ---------   ---------
        Total expenses 15,618      14,641          6.7      $    943    $    948    $ 16,561    $ 15,589          6.2
                     ---------   ---------                  ---------   ---------   ---------   ---------
Pretax income           3,571       3,080         15.9
Income tax provision    1,141         945         20.7
                     ---------   ---------
Net income           $  2,430    $  2,135         13.8  %
                     =========   =========

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation.

Securitization income, net represents revenue related to the Company's
securitized loan receivables, which includes gains recorded at the time of
securitization, net finance charge revenue on retained interests in
securitized loans and servicing income net of related discounts. Management
views the gains from securitizations as discretionary benefits to be used for
card acquisition expenses, which are reflected in marketing, promotion,
rewards and cardmember services expenses and other operating expenses.
Consequently, the above managed Selected Financial Information for the years
ended December 31, 2003 and 2002 assumes that net gains of $124 million and
$136 million, respectively, from lending securitizations were offset by higher
marketing, promotion, rewards and cardmember services expenses of $74 million
and $81 million, respectively, and other operating expenses of $50 million and
$55 million, respectively. Accordingly, the incremental expenses, as well as
the gains, have been eliminated.

                                                                            22

(Preliminary)

                            Travel Related Services
                        Selected Financial Information
                                  (Unaudited)


Quarters Ended December 31,
(Millions)                                                      Securitization
                          GAAP Basis                                Effect              Managed Basis
                     ---------------------   Percentage     ---------------------   ---------------------   Percentage
                        2003        2002       Inc/(Dec)       2003        2002        2003        2002       Inc/(Dec)
                     ---------   ---------   ----------     ---------   ---------   ---------   ---------   ----------
Net revenues:
  Discount revenue   $  2,432    $  2,122         14.6 %
  Net card fees           467         435          7.1
  Lending:
    Finance charge        654         602          8.7      $    532    $    553    $  1,186    $  1,155          2.8 %
      revenue
    Interest expense      123         132         (6.0)           84          89         207         221         (5.1)
                     ---------   ---------                  ---------   ---------   ---------   ---------
      Net finance charge  531         470         12.9           448         464         979         934          4.6
        revenue
  Travel commissions      445         369         20.9
    and fees
  Other commissions       515         476          8.2            53          48         568         524          8.5
    and fees
  Travelers Cheque investment
    income                 93          94         (1.2)
  Securitization income,  293         284          3.2          (293)       (284)          -           -            -
    net
  Other revenues          435         415          5.2             -          (4)        435         411          6.1
                     ---------   ---------                  ---------   ---------   ---------   ---------
        Total net       5,211       4,665         11.7           208         224       5,419       4,889         10.8
          revenues   ---------   ---------                  ---------   ---------   ---------   ---------
Expenses:
  Marketing, promotion, rewards
    and cardmember 
    services            1,141         796         43.3
  Provision for losses and
    claims:
    Charge card           227         237         (3.8)
    Lending               330         414        (20.2)          208         227         538         641        (16.3)
    Other                  28          26         11.1
                     ---------   ---------                  ---------   ---------   ---------   ---------
      Total               585         677        (13.3)          208         227         793         904        (12.3)
  Charge card interest    187         252        (26.0)            -          (3)        187         249        (24.9)
    expense
  Human resources       1,003         852         17.7
  Other operating       1,411       1,279         10.3
    expenses 
  Restructuring charges     -          15            -
                     ---------   ---------                  ---------   ---------   ---------   ---------
        Total expenses  4,327       3,871         11.8      $    208    $    224    $  4,535    $  4,095         10.7
                     ---------   ---------                  ---------   ---------   ---------   ---------
Pretax income             884         794         11.3
Income tax provision      278         244         13.9
                     ---------   ---------
Net income           $    606    $    550         10.2 %
                     =========   =========

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation.



                                                                            23

(Preliminary)

                            Travel Related Services
                        Selected Financial Information
                                  (Unaudited)


Quarters Ended
(Millions)                                   GAAP Basis          Securitization Effect               Managed Basis
                               ---------------------------  ---------------------------   ------------------------------

                           September       June      March    September    June   March     September   June      March
                                 30,         30,       31,        30,        30,    31,       30,        30,       31,
                                2003        2003      2003       2003       2003   2003       2003      2003      2003
                           ---------     -------   -------  ---------    ------   ------   ---------   -------   -------
-
Net revenues:
  Discount revenue         $   2,221   $ 2,152   $ 1,976
  Net card fees                  462       455       451
  Lending:
    Finance charge revenue       592       598       681    $    585    $ 566    $ 489    $  1,177    $ 1,164   $ 1,170
    Interest expense             116       115       129          74       50       64         190        165       193
                           ---------   -------   --------   ---------   ------   ------   ---------   -------   --------
      Net finance charge         476       483       552         511      516      425         987        999       977
        revenue
  Travel commissions and fees    349       373       340
  Other commissions and fees     465       457       464          45       45       50         510        502       514
  Travelers Cheque investment     90        92        92
    income
  Securitization income, net     301       345       211        (301)    (345)    (211)          -          -         -
  Other revenues                 394       377       400
                           ---------   -------   --------   ---------   ------   ------   ---------   -------   --------
        Total net revenues     4,758     4,734     4,486         255      216      264       5,013      4,950     4,750
                           ---------   -------   --------   ---------   ------   ------   ---------   -------   --------
Expenses:
  Marketing, promotion, rewards
    and cardmember services      994       918       761           -      (48)     (26)        994        870       735
  Provision for losses and claims:
    Charge card                  213       205       208
    Lending                      279       278       331         255      297      307         534        575       638
    Other                         31        37        31
                           ---------   -------   --------   ---------   ------   ------   ---------   -------   --------
      Total                      523       520       570         255      297      307         778        817       877
  Charge card interest expense   186       204       209
  Human resources                938       965       916
  Other operating expenses     1,225     1,190     1,172           -      (33)     (17)      1,225      1,157     1,155
                           ---------   -------   --------   ---------   ------   ------   ---------   -------   --------
        Total expenses         3,866     3,797     3,628    $    255    $ 216    $ 264    $  4,121    $ 4,013   $ 3,892
                           ---------   -------   --------   ---------   ------   ------   ---------   -------   --------
Pretax income                    892       937       858
Income tax provision             286       303       274
                           ---------   -------   --------
Net income                 $     606   $   634   $   584
                           =========   =======   ========

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation.

Securitization income, net represents revenue related to the Company's
securitized loan receivables, which includes gains recorded at the time of
securitization, net finance charge revenue on retained interests in
securitized loans and servicing income net of related discounts. Management
views the gains from securitizations as discretionary benefits to be used for
card acquisition expenses, which are reflected in marketing, promotion,
rewards and cardmember services expenses and other operating expenses.
Consequently, the above managed Selected Financial Information for the
quarters ended June 30, 2003 and March 31, 2003 assume that net gains of $81
million and $43 million, respectively, from lending securitizations were
offset by higher marketing, promotion, rewards and cardmember services
expenses of $48 million and $26 million, respectively, and other operating
expenses of $33 million and $17 million, respectively. Accordingly, the
incremental expenses, as well as the gains, have been eliminated.



(Preliminary)                                                                 24

                            Travel Related Services
                        Selected Statistical Information
                                  (Unaudited)


(Billions, except percentages and where indicated)
                                                 Quarters Ended                          Years Ended
                                                  December 31,                           December 31,
                                             ---------------------     Percentage   ---------------------     Percentage
                                                2003         2002        Inc/(Dec)     2003         2002       Inc/(Dec)
                                             --------     --------     ----------   --------     --------     ----------
Total cards-in-force (millions) (A):
  United States                                 36.4         34.8        4.3 %         36.4         34.8        4.3 %
  Outside the United States                     24.1         22.2        8.8           24.1         22.2        8.8
                                             --------     --------                  --------     --------
    Total                                       60.5         57.0        6.1 %         60.5         57.0        6.1 %
                                             ========     ========                  ========     ========
Basic cards-in-force (millions):
  United States                                 27.7         26.9        2.7 %         27.7         26.9        2.7 %
  Outside the United States                     19.9         18.3        9.2           19.9         18.3        9.2
                                             --------     --------                  --------     --------
    Total                                       47.6         45.2        5.3 %         47.6         45.2        5.3 %
                                             ========     ========                  ========     ========
Card billed business
  United States                             $   72.3     $   62.9       15.0 %     $  262.1     $  234.1       11.9 %
  Outside the United States                     26.2         21.2       23.6           90.1         77.3       16.6
                                             --------     --------                  --------     --------
    Total                                   $   98.5     $   84.1       17.1 %     $  352.2     $  311.4       13.1 %
                                             ========     ========                  ========     ========
Average discount rate (B)                       2.56 %       2.62 %                    2.59 %       2.64 %
Average basic cardmember spending 
  (dollars) (B)                             $  2,314     $  2,050       12.9 %     $  8,367     $  7,645        9.4 %
Average fee per card (dollars) (B)          $     35     $     34        2.9 %     $     35     $     34        2.9 %
Non-Amex brand (C):
  Cards-in-force (millions)                      0.7          0.7       (0.6)%          0.7          0.7       (0.6)%
  Billed business                           $    1.1     $    1.0       10.5 %     $    3.9     $    3.7        7.0 %
Travel sales                                $    4.7     $    3.8       22.1 %     $   16.0     $   15.5        3.2 %
  Travel commissions and fees/sales (D)          9.5 %        9.6 %                     9.4 %        9.1 %
Travelers Cheque:
  Sales                                     $    4.7     $    4.8       (4.1)%     $   19.2     $   22.1      (13.1)%
  Average outstanding                       $    6.6     $    6.5        2.2 %     $    6.6     $    6.5        1.8 %
  Average investments                       $    7.1     $    6.8        3.9 %     $    7.1     $    6.9        2.9 %
  Investment yield                               5.5 %        5.6 %                     5.4 %        5.6 %
  Tax equivalent yield                           8.4 %        8.7 %                     8.4 %        8.7 %
Total debt                                  $   38.4     $   36.4        5.4 %     $   38.4     $   36.4        5.4 %
Shareholder's equity                        $    7.9     $    7.3        8.7 %     $    7.9     $    7.3        8.7 %
Return on average total shareholder's 
  equity (E)                                    31.3 %       30.3 %                    31.3 %       30.3 %
Return on average total assets (F)               3.4 %        3.2 %                     3.4 %        3.2 %

(A)  Total cards-in-force for prior periods have been reduced, reflecting a
     correction to the number of supplemental cards-in-force.

(B)  Cards-in-force include proprietary cards and cards issued under network
     partnership agreements outside the U.S. Average discount rate, average
     basic cardmember spending and average fee per card are computed from
     proprietary card activities only.

(C)  These data relate to Visa and Eurocards issued in connection with joint
     venture activities.

(D)  Computed from information provided herein.

(E)  Computed on a trailing 12-month basis using total shareholder's equity as
     included in the Consolidated Financial Statements prepared in accordance
     with GAAP.

(F)  Computed on a trailing 12-month basis using total assets as included in
     the Consolidated Financial Statements prepared in accordance with GAAP.



                                                                            25

(Preliminary)

                            Travel Related Services
                  Selected Statistical Information (Continued)
                                  (Unaudited)


(Billions, except percentages and where indicated)
                                                  Quarters Ended                          Years Ended
                                                   December 31,                           December 31,
                                               ---------------------     Percentage   ---------------------   Percentage
                                                 2003         2002        Inc/(Dec)     2003         2002      Inc/(Dec)
                                               --------     --------     ----------   --------     --------   ----------
Charge card receivables:
  Total receivables                            $   28.4     $   26.3        7.9 %     $   28.4     $   26.3        7.9 %
  90 days past due as a % of total                  1.9 %        2.2 %                     1.9 %        2.2 %
  Loss reserves (millions)                     $    916     $    930       (1.5)%     $    916     $    930       (1.5)%
    % of receivables                                3.2 %        3.5 %                     3.2 %        3.5 %
    % of 90 days past due                           171 %        162 %                     171 %        162 %
  Net loss ratio                                   0.27 %       0.32 %                    0.28 %       0.38 %

U.S. Lending (Owned Basis):
  Total loans                                  $   19.0     $   17.1       11.0 %     $   19.0     $   17.1       11.0 %
  Past due loans as a % of total:
    30-89 days                                      1.6 %        2.0 %                     1.6 %        2.0 %
    90+ days                                        1.0 %        1.3 %                     1.0 %        1.3 %
  Loss reserves (millions):
    Beginning balance                          $    759     $    669       13.6 %     $    798     $    668       19.5 %
      Provision                                     226          318      (29.0)           765          954      (19.8)
      Net charge-offs                              (192)        (206)      (6.5)          (817)        (903)      (9.7)
      Other                                          19           17       15.2             66           79      (18.1)
                                               ---------    --------                  ---------    --------
    Ending balance                             $    812     $    798        1.8 %     $    812     $    798        1.8 %
                                               =========    ========                  =========    ========
    % of loans                                      4.3 %        4.7 %                     4.3 %        4.7 %
    % of past due                                   162 %        143 %                     162 %        143 %
  Average loans                                $   17.3     $   15.7       10.3 %     $   16.7     $   15.3        9.1 %
  Net write-off rate                                4.4 %        5.2 %                     4.9 %        5.9 %
  Net interest yield (A)                            8.1 %        8.8 %                     8.2 %        8.8 %

U.S. Lending - Managed Basis:
 Total loans                                   $   38.5     $   34.3       12.2 %     $   38.5     $   34.3       12.2 %
  Past due loans as a % of total:
    30-89 days                                      1.7 %        1.9 %                     1.7 %        1.9 %
    90+ days                                        1.0 %        1.2 %                     1.0 %        1.2 %
  Loss reserves (millions):
    Beginning balance                          $  1,340     $  1,193       12.3 %     $  1,297     $  1,077       20.5 %
      Provision                                     433          547      (20.8)         1,832        2,053      (10.8)
      Net charge-offs                              (437)        (460)      (4.8)        (1,840)      (1,912)      (3.8)
      Other                                          19           17       15.2             66           79      (18.1)
                                               ---------    --------                  ---------    --------
    Ending balance                             $  1,355     $  1,297        4.5 %     $  1,355     $  1,297        4.5 %
                                               =========    ========                  =========    ========
    % of loans                                      3.5 %        3.8 %                     3.5 %        3.8 %
    % of past due                                   131 %        120 %                     131 %        120 %
  Average loans                                $   36.8     $   32.9       12.0 %     $   35.6     $   32.0       11.3 %
  Net write-off rate                                4.7 %        5.5 %                     5.1 %        6.0 %
  Net interest yield                                8.6 %        9.8 %                     8.9 %        9.8 %
(A)  Certain prior period amounts have been recomputed to conform to current
     year presentation.

                                                                            26

(Preliminary)
                            Travel Related Services
                              Statement of Income
                                  (Unaudited)


(Millions)                                                              Quarters Ended
                                               ------------------------------------------------------------------------
                                                December 31,   September 30,    June 30,     March 31,     December 31,
                                                    2003           2003          2003          2003           2002
                                               -------------   -------------   ----------   -----------   -------------
Net revenues:
  Discount revenue                              $     2,432     $     2,221     $  2,152     $   1,976     $     2,122
  Net card fees                                         467             462          455           451             435
  Lending:
    Finance charge revenue                              654             592          598           681             602
    Interest expense                                    123             116          115           129             132
                                               -------------   -------------   ----------   -----------   -------------
      Net finance charge revenue                        531             476          483           552             470
  Travel commissions and fees                           445             349          373           340             369
  Other commissions and fees                            515             465          457           464             476
  Travelers Cheque investment income                     93              90           92            92              94
  Securitization income, net                            293             301          345           211             284
  Other revenues                                        435             394          377           400             415
                                               -------------   -------------   ----------   -----------   -------------
        Total net revenues                            5,211           4,758        4,734         4,486           4,665
                                               -------------   -------------   ----------   -----------   -------------
Expenses:
  Marketing, promotion, rewards
    and cardmember services                           1,141             994          918           761             796
  Provision for losses and claims:
    Charge card                                         227             213          205           208             237
    Lending                                             330             279          278           331             414
    Other                                                28              31           37            31              26
                                               -------------   -------------   ----------   -----------   -------------
      Total                                             585             523          520           570             677
  Charge card interest expense                          187             186          204           209             252
  Human resources                                     1,003             938          965           916             852
  Other operating expenses                            1,411           1,225        1,190         1,172           1,279
  Restructuring charges                                   -               -            -             -              15
                                               -------------   -------------   ----------   -----------   -------------
        Total expenses                                4,327           3,866        3,797         3,628           3,871
                                               -------------   -------------   ----------   -----------   -------------
Pretax income                                           884             892          937           858             794
Income tax provision                                    278             286          303           274             244
                                               -------------   -------------   ----------   -----------   -------------
Net income                                      $       606     $       606     $    634     $     584     $       550
                                               =============   =============   ==========   ===========   =============

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation.




                                                                            27

(Preliminary)
                            Travel Related Services
                      Selected Managed Basis Information
                                  (Unaudited)


(Millions)                                                                 Quarters Ended
                                            ----------------------------------------------------------------------------
                                             December 31,     September 30,     June 30,     March 31,     December 31,
                                                 2003              2003           2003         2003            2002
                                            --------------   ---------------   ----------   -----------   --------------

 Lending finance charge revenue              $      1,186     $       1,177     $  1,164     $   1,170     $      1,155
 Lending interest expense                             207               190          165           193              221
 Other commissions and fees                           568               510          502           514              524
 Other revenues                                       435               394          377           400              411
 Marketing, promotion, rewards
   and cardmember services                          1,141               994          870           735              796
 Lending provision                                    538               534          575           638              641
 Charge card interest expense                         187               186          204           209              249
 Other operating expenses                           1,411             1,225        1,157         1,155            1,279

Note: Certain prior period amounts have been reclassified to conform to
      current year presentation. See prior page for comparable GAAP measures.

                                                                            28

(Preliminary)
                            Travel Related Services
                       Selected Statistical Information
                                  (Unaudited)


(Billions, except percentages and where indicated)

                                                                                   Quarters Ended
                                            ----------------------------------------------------------------------------
                                             December 31,     September 30,     June 30,     March 31,     December 31,
                                                2003              2003           2003         2003            2002
                                            --------------   ---------------   ----------   -----------   --------------
Total cards-in-force (millions) (A):
  United States                                     36.4              35.9         35.4          35.2             34.8
  Outside the United States                         24.1              23.4         22.9          22.4             22.2
                                            --------------   ---------------   ----------   -----------   --------------
      Total                                         60.5              59.3         58.3          57.6             57.0
                                            ==============   ===============   ==========   ===========   ==============
Basic cards-in-force (millions):
  United States                                     27.7              27.3         27.3          27.1             26.9
  Outside the United States                         19.9              19.3         18.9          18.5             18.3
                                            --------------   ---------------   ----------   -----------   --------------
      Total                                         47.6              46.6         46.2          45.6             45.2
                                            ==============   ===============   ==========   ===========   ==============
Card billed business
  United States                             $       72.3     $        66.3     $   64.6     $    58.9     $       62.9
  Outside the United States                         26.2              22.5         21.5          19.9             21.2
                                            --------------   ---------------   ----------   -----------   --------------
      Total                                 $       98.5     $        88.8     $   86.1     $    78.8     $       84.1
                                            ==============   ===============   ==========   ===========   ==============
Average discount rate (B)                           2.56 %            2.60 %       2.59 %        2.60 %           2.62 %
Average basic cardmember spending 
 (dollars) (B)                              $      2,314     $       2,101     $  2,054     $   1,894     $      2,050
Average fee per card - managed (dollars) (B)$         35     $          35     $     34     $      35     $         34
Non-Amex brand (C):
  Cards-in-force (millions)                          0.7               0.7          0.7           0.7              0.7
  Billed business                           $        1.1     $         1.0     $    1.0     $     0.9     $        1.0
Travel sales                                $        4.7     $         3.7     $    3.9     $     3.7     $        3.8
  Travel commissions and fees/sales (D)              9.5 %             9.3 %        9.6 %         9.3 %            9.6 %
Travelers Cheque:
  Sales                                     $        4.7     $         6.0     $    4.4     $     4.1     $        4.8
  Average outstanding                       $        6.6     $         7.0     $    6.4     $     6.5     $        6.5
  Average investments                       $        7.1     $         7.4     $    6.9     $     6.9     $        6.8
  Investment yield                                   5.5 %             5.2 %        5.5 %         5.6 %            5.6 %
  Tax equivalent yield                               8.4 %             8.0 %        8.4 %         8.6 %            8.7 %
Total debt                                  $       38.4     $        33.3     $   34.2     $    34.1     $       36.4
Shareholder's equity                        $        7.9     $         8.0     $    7.8     $     7.5     $        7.3
Return on average total shareholder's equity (E)    31.3 %            31.2 %       31.5 %        31.3 %           30.3 %
Return on average total assets (F)                   3.4 %             3.4 %        3.4 %         3.3 %            3.2 %

(A)  Total cards-in-force for prior periods have been reduced, reflecting a
     correction to the number of supplemental cards-in-force.

(B)  Cards-in-force include proprietary cards and cards issued under network
     partnership agreements outside the U.S. Average discount rate, average
     basic cardmember spending and average fee per card are computed from
     proprietary card activities only.

(C)  These data relate to Visa and Eurocards issued in connection with joint
     venture activities.

(D)  Computed from information provided herein.

(E)  Computed on a trailing 12-month basis using total shareholder's equity as
     included in the Consolidated Financial Statements prepared in accordance
     with GAAP.

(F)  Computed on a trailing 12-month basis using total assets as included in
     the Consolidated Financial Statements prepared in accordance with GAAP.

                                                                            29

(Preliminary)

                            Travel Related Services
                 Selected Statistical Information (Continued)
                                  (Unaudited)


(Billions, except percentages and where indicated)
                                                                         Quarters Ended
                                           --------------------------------------------------------------------------
                                            December 31,   September 30,    June 30,       March 31,     December 31,
                                                2003           2003           2003           2003            2002
                                           -------------   -------------   -----------   ------------   -------------
Charge card receivables:
  Total receivables                        $      28.4     $      26.4     $    26.0     $     24.3     $      26.3
  90 days past due as a % of total                 1.9 %           2.0 %         2.1 %          2.4 %           2.2 %
  Loss reserves (millions)                 $       916     $       921     $     943     $      923     $       930
    % of receivables                               3.2 %           3.5 %         3.6 %          3.8 %           3.5 %
    % of 90 days past due                          171 %           174 %         171 %          159 %           162 %
  Net loss ratio                                  0.27 %          0.28 %        0.29 %         0.28 %          0.32 %

U.S. Lending (Owned Basis):
  Total loans                              $      19.0     $      16.4     $    16.5     $     16.5     $      17.1
  Past due loans as a % of total:
    30-89 days                                     1.6 %           1.7 %         1.7 %          1.9 %           2.0 %
    90+ days                                       1.0 %           1.0 %         1.1 %          1.2 %           1.3 %
  Loss reserves (millions):
    Beginning balance                      $       759     $       773     $     790     $      798     $       669
      Provision                                    226             174           165            200             318
      Net charge-offs                             (192)           (201)         (199)          (225)           (206)
      Other                                         19              13            17             17              17
                                           -------------   -------------   -----------   ------------   -------------
    Ending balance                         $       812     $       759     $     773     $      790     $       798
                                           =============   =============   ===========   ============   =============
    % of loans                                     4.3 %           4.6 %         4.7 %          4.8 %           4.7 %
    % of past due                                  162 %           169 %         169 %          155 %           143 %
  Average loans                            $      17.3     $      16.4     $    16.1     $     16.6     $      15.7
  Net write-off rate                               4.4 %           4.9 %         4.9 %          5.4 %           5.2 %
  Net interest yield (A)                           8.1 %           7.5 %         7.8 %          8.9 %           8.8 %

U.S. Lending - Managed Basis:
  Total loans                              $      38.5     $      35.9     $    36.0     $     34.6     $      34.3
  Past due loans as a % of total:
    30-89 days                                     1.7 %           1.8 %         1.7 %          1.9 %           1.9 %
    90+ days                                       1.0 %           1.0 %         1.0 %          1.2 %           1.2 %
  Loss reserves (millions):
    Beginning balance                      $     1,340     $     1,350     $   1,347     $    1,297     $     1,193
      Provision                                    433             431           461            507             547
      Net charge-offs                             (437)           (454)         (475)          (474)           (460)
      Other                                         19              13            17             17              17
                                           -------------   -------------   -----------   ------------   -------------
    Ending balance                         $     1,355     $     1,340     $   1,350     $    1,347     $     1,297
                                           =============   =============   ===========   ============   =============
    % of loans                                     3.5 %           3.7 %         3.7 %          3.9 %           3.8 %
    % of past due                                  131 %           133 %         136 %          127 %           120 %
  Average loans                            $      36.8     $      36.0     $    35.3     $     34.2     $      32.9
  Net write-off rate                               4.7 %           5.0 %         5.4 %          5.5 %           5.5 %
  Net interest yield                               8.6 %           8.9 %         8.9 %          9.4 %           9.8 %

(A)  Certain prior period amounts have been recomputed to conform to current
     year presentation.

                                                                            30

(Preliminary)

                      American Express Financial Advisors
                             Statements of Income
                                  (Unaudited)


(Millions)
                                               Quarters Ended                           Years Ended
                                                December 31,                            December 31,
                                          -----------------------   Percentage     -----------------------   Percentage
                                             2003         2002       Inc/(Dec)        2003         2002       Inc/(Dec)
                                          ----------   ----------   ----------     ----------   ----------   ----------
Revenues:
  Investment income                       $     599    $     577          3.9 %    $   2,279    $   2,058         10.7 %
  Management and distribution fees              759          535         41.8          2,458        2,292          7.2
  Other revenues                                382          332         14.7          1,435        1,267         13.3
                                          ----------   ----------                  ----------   ----------
    Total revenues                            1,740        1,444         20.5          6,172        5,617          9.9
                                          ----------   ----------                  ----------   ----------
Expenses:
  Provision for losses and benefits:
    Annuities                                   274          283         (3.1)         1,104        1,034          6.8
    Insurance                                   226          203         10.5            817          737         10.8
    Investment certificates                      55           53          5.1            201          183         10.2
                                          ----------   ----------                  ----------   ----------
      Total                                     555          539          2.8          2,122        1,954          8.6
  Human resources                               592          449         31.9          2,090        1,898         10.1
  Other operating expenses                      345          250         38.2          1,101          907         21.4
  Disaster recovery charge                        -            -            -              -           (7)           -
                                          ----------   ----------                  ----------   ----------
    Total expenses                            1,492        1,238         20.5          5,313        4,752         11.8
                                          ----------   ----------                  ----------   ----------
Pretax income before accounting change          248          206         20.2            859          865         (0.7)
Income tax provision                             53           53         (1.5)           177          233        (24.2)
                                          ----------   ----------                  ----------   ----------
Income before accounting change                 195          153         27.8            682          632          8.0
Cumulative effect of accounting change,
  net of tax (A)                                (13)           -            -            (13)           -            -
                                          ----------   ----------                  ----------   ----------
Net income                                $     182    $     153         19.3 %    $     669    $     632          5.9 %
                                          ==========   ==========                  ==========   ==========

(A)  Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
     related to the December 31, 2003 adoption of FIN 46, as revised.

                                                                            31

(Preliminary)

                      American Express Financial Advisors
                       Selected Statistical Information
                                  (Unaudited)


(Millions, except where indicated)
                                                       Quarters Ended
                                                        December 31,
                                                 ---------------------------   Percentage
                                                    2003            2002        Inc/(Dec)
                                                 ----------      -----------   ----------
Investments (billions) (A)                       $   42.1        $    38.2         10.2 %
Client contract reserves (billions)              $   41.2        $    37.3         10.2 %
Shareholder's equity (billions)                  $    7.1        $     6.3         12.5 %
Return on average total shareholder's equity (B)     10.4 %           10.9 %          -

Life insurance inforce (billions)                $  131.4        $   119.0         10.4 %
Assets owned, managed or
  administered (billions):
    Assets managed for institutions (C)          $  116.4  (F)   $    42.3            #
    Assets owned, managed or administered
      for individuals:
      Owned assets:
        Separate account assets (C)                  30.8             22.0         40.2 %
        Other owned assets (C)                       53.8  (E)        51.7          3.9
                                                 ----------      -----------
          Total owned assets                         84.6             73.7         14.7
      Managed assets (C)                            110.2             81.6         35.1
      Administered assets (D)                        54.1             33.0         64.0
                                                 ----------      -----------
        Total                                    $  365.3        $   230.6         58.4 %
                                                 ==========      ===========
Market appreciation (depreciation) during
  the period:
  Owned assets:
    Separate account assets                      $  2,754        $   1,040            #
    Other owned assets                           $   (275)       $      23            -
  Managed assets                                 $ 16,164        $   3,334            #

Cash sales:
  Mutual funds                                   $  9,096        $   6,563         38.6 %
  Annuities                                         1,683            2,284        (26.3)
  Investment certificates                           1,520              959         58.6
  Life and other insurance products                   212              182         16.8
  Institutional                                       939              521         80.2
  Other                                               978            1,269        (23.0)
                                                 ----------      -----------
Total cash sales                                 $ 14,428        $  11,778         22.5 %
                                                 ==========      ===========
Number of financial advisors                       12,121           11,689          3.7 %
Fees from financial plans and advice services    $   20.6        $    26.8        (23.3)%
Percentage of total sales from financial plans
  and advice services                                74.6 %           74.4 %          -


(Millions, except where indicated)
                                                        Years Ended
                                                        December 31,
                                                 ---------------------------   Percentage
                                                     2003           2002        Inc/(Dec)
                                                 ----------      -----------   ----------

Investments (billions) (A)                       $   42.1        $    38.2         10.2 %
Client contract reserves (billions)              $   41.2        $    37.3         10.2 %
Shareholder's equity (billions)                  $    7.1        $     6.3         12.5 %
Return on average total shareholder's equity (B)     10.4 %           10.9 %          -

Life insurance inforce (billions)                $  131.4        $   119.0         10.4 %
Assets owned, managed or
  administered (billions):
    Assets managed for institutions (C)          $  116.4  (F)   $    42.3            #
    Assets owned, managed or administered
      for individuals:
      Owned assets:
        Separate account assets (C)                  30.8             22.0         40.2 %
        Other owned assets (C)                       53.8  (E)        51.7          3.9
                                                 ----------      -----------
          Total owned assets                         84.6             73.7         14.7
      Managed assets (C)                            110.2             81.6         35.1
      Administered assets (D)                        54.1             33.0         64.0
                                                 ----------      -----------
        Total                                    $  365.3        $   230.6         58.4 %
                                                 ==========      ===========
Market appreciation (depreciation) during
  the period:
  Owned assets:
    Separate account assets                      $  5,516        $  (5,057)           -
    Other owned assets                           $   (244)       $     898            -
  Managed assets                                 $ 26,610        $ (16,788)           -

Cash sales:
  Mutual funds                                   $ 30,407        $  31,945         (4.8)%
  Annuities                                         8,335            8,541         (2.4)
  Investment certificates                           5,736            4,088         40.3
  Life and other insurance products                   760              710          7.0
  Institutional                                     3,033            3,331         (9.0)
  Other                                             5,787            5,201         11.3
                                                 ----------      -----------
Total cash sales                                 $ 54,058        $  53,816          0.4 %
                                                 ==========      ===========
Number of financial advisors                       12,121           11,689          3.7 %
Fees from financial plans and advice services    $  120.7        $   113.9          5.9 %
Percentage of total sales from financial plans
  and advice services                                74.8 %           73.3 %          -

# - Denotes a variance of more than 100%.

(A)  Excludes cash, derivatives, short-term and other investments.

(B)  Computed on a trailing 12-month basis using income before cumulative
     effect of accounting change and total shareholder's equity as included in
     the Consolidated Financial Statements prepared in accordance with GAAP.

(C)  At September 30, 2003 includes $73.2 billion of assets managed for
     institutions, $2.6 billion of separate account assets, $1.0 billion of
     other owned assets and $7.9 billion of assets managed for individuals
     related to the September 30, 2003 Threadneedle acquisition.

(D)  Excludes non-branded administered assets of $3.6 billion at December 31,
     2002. Assuming such assets had been included, the increase in
     administered assets would have been 47.8%.

(E)  As a result of AEFA's December 31, 2003 adoption of FIN 46, as revised,
     $0.5 billion of additional assets were consolidated.

(F)  As a result of AEFA's December 31, 2003 adoption of FIN 46, as revised,
     managed assets decreased by $3.8 billion.




                                                                            32

(Preliminary)
                      American Express Financial Advisors
                             Statements of Income
                                  (Unaudited)


(Millions)
                                                                           Quarters Ended
                                               -------------------------------------------------------------------------
                                               December 31,   September 30,    June 30,      March 31,      December 31,
                                                      2003            2003        2003           2003            2002
                                               ------------   -------------   -----------    -----------    ------------
Revenues:
  Investment income                            $      599     $       551     $     571      $     558      $      577
  Management and distribution fees                    759             606           571            522             535
  Other revenues                                      382             368           354            331             332
                                               ------------   -------------   -----------    -----------    ------------
    Total revenues                                  1,740           1,525         1,496          1,411           1,444
                                               ------------   -------------   -----------    -----------    ------------

Expenses:
  Provision for losses and benefits:
    Annuities                                         274             277           280            273             283
    Insurance                                         226             212           187            192             203
    Investment certificates                            55              46            59             41              53
                                               ------------   -------------   -----------    -----------    ------------
      Total                                           555             535           526            506             539
  Human resources                                     592             511           508            479             449
  Other operating expenses                            345             255           253            248             250
                                               ------------   -------------   -----------    -----------    ------------
    Total expenses                                  1,492           1,301         1,287          1,233           1,238
                                               ------------   -------------   -----------    -----------    ------------
Pretax income before accounting change                248             224           209            178             206
Income tax provision                                   53              27            52             45              53
                                               ------------   -------------   -----------    -----------    ------------
Income before accounting change                       195             197           157            133             153
Cumulative effect of accounting change, net of tax (A)(13)              -             -              -               -
                                               ------------   -------------   -----------    -----------    ------------
Net income                                     $      182     $       197     $     157      $     133      $      153
                                               ============   =============   ===========    ===========    ============

(A) Reflects a $20 million non-cash pre-tax charge ($13 million after-tax)
related to the December 31, 2003 adoption of FIN 46, as revised.

                                                                            33

(Preliminary)

                      American Express Financial Advisors
                       Selected Statistical Information
                                  (Unaudited)

(Millions)
                                                                           Quarters Ended
                                            ----------------------------------------------------------------------------
                                            December 31,      September 30,    June 30,      March 31,      December 31,
                                                2003               2003          2003           2003            2002
                                            ------------      -------------   -----------    -----------    ------------

Investments (billions) (A)                  $     42.1        $      42.3     $    42.4      $    40.3      $     38.2
Client contract reserves (billions)         $     41.2        $      40.8     $    40.2      $    38.6      $     37.3
Shareholder's equity (billions)             $      7.1        $       7.1     $     6.7      $     6.3      $      6.3
Return on average total shareholder's equity (B)  10.4 %             10.1 %         9.6 %          9.8 %          10.9 %

Life insurance inforce (billions)           $    131.4        $     127.5     $   124.4      $   121.4      $    119.0
Assets owned, managed or
  administered (billions):
    Assets managed for institutions (C)     $    116.4  (F)   $     116.7     $    43.8      $    41.4      $     42.3
    Assets owned, managed or administered
      for individuals:
      Owned assets:
        Separate account assets (C)               30.8               27.6          24.1           21.3            22.0
        Other owned assets (C)                    53.8  (E)          53.3          52.2           51.5            51.7
                                            ------------      -------------   -----------    -----------    ------------
          Total owned assets                      84.6               80.9          76.3           72.8            73.7
      Managed assets (C)                         110.2               96.6          87.3           79.9            81.6
      Administered assets (D)                     54.1               45.6          37.4           34.0            33.0
                                            ------------      -------------   -----------    -----------    ------------
        Total                               $    365.3        $     339.8     $   244.8      $   228.1      $    230.6
                                            ============      =============   ===========    ===========    ============

Market appreciation (depreciation) during
  the period:
  Owned assets:
    Separate account assets                 $    2,754        $       613     $   2,620      $    (471)     $    1,040
    Other owned assets                      $     (275)       $      (388)    $     399      $      20      $       23
    Managed assets                          $   16,164        $     2,134     $   9,457      $  (1,145)     $    3,334

Cash sales:
  Mutual funds                              $    9,096        $     7,361     $   7,150      $   6,800      $    6,563
  Annuities                                      1,683              1,866         2,581          2,205           2,284
  Investment certificates                        1,520              1,542         1,607          1,067             959
  Life and other insurance products                212                198           188            162             182
  Institutional                                    939                680           722            692             521
  Other                                            978              1,595         1,531          1,683           1,269
                                            ------------      -------------   -----------    -----------    ------------
Total cash sales                            $   14,428        $    13,242     $  13,779      $  12,609      $   11,778
                                            ============      =============   ===========    ===========    ============

Number of financial advisors                    12,121             11,742        11,667         11,606          11,689
Fees from financial plans and advice 
  services                                  $     20.6        $      34.9     $    33.5      $    31.7      $     26.8
Percentage of total sales from financial plans
  and advice services                             74.6 %             75.0 %        74.0 %         75.6 %          74.4 %

(A)  Excludes cash, derivatives, short-term and other investments.

(B)  Computed on a trailing 12-month basis using income before cumulative
     effect of accounting change and total shareholder's equity as included in
     the Consolidated Financial Statements prepared in accordance with GAAP.

(C)  At September 30, 2003, includes $73.2 billion of assets managed for
     institutions, $2.6 billion of separate account assets, $1.0 billion of
     other owned assets and $7.9 billion of assets managed for individuals,
     related to the September 30, 2003 Threadneedle acquisition.

(D)  Excludes non-branded administered assets of $5.4 billion, $3.8 billion
     and $3.6 billion for the periods ended June 30, 2003, March 31, 2003 and
     December 31, 2002, respectively.

(E)  As a result of AEFA's December 31, 2003 adoption of FIN 46, as revised,
     $0.5 billion of additional assets were consolidated.

(F)  As a result of AEFA's December 31, 2003 adoption of FIN 46, as revised,
     managed assets decreased by $3.8 billion.



                                                                            34

(Preliminary)

                             American Express Bank
                             Statements of Income
                                  (Unaudited)


(Millions)
                                                       Quarters Ended
                                                        December 31,
                                                 -------------------------    Percentage
                                                    2003          2002         Inc/(Dec)
                                                 ----------    -----------    ----------
Net revenues:
  Interest income                                $      139    $      156        (11.8)%
  Interest expense                                       57            65        (11.8)
                                                 ----------    -----------
    Net interest income                                  82            91        (11.8)
  Commissions and fees                                   68            58         20.2
  Foreign exchange income & other revenues               55            39         39.8
                                                 ----------    -----------
    Total net revenues                                  205           188          8.7
                                                 ----------    -----------

Expenses:
  Human resources                                        75            59         26.4
  Other operating expenses                               67            63          5.8
  Provision for losses                                   21            31        (33.3)
  Restructuring charges                                   -            (1)           #
                                                 ----------    -----------
    Total expenses                                      163           152          6.8
                                                 ----------    -----------
Pretax income                                            42            36         16.5
Income tax provision                                     13            12          5.8
                                                 ----------    -----------
Net income                                       $       29    $       24         22.1 %
                                                 ==========    ===========


(Millions)
                                                        Years Ended
                                                        December 31,
                                                 -------------------------    Percentage
                                                    2003          2002         Inc/(Dec)
                                                 ----------    -----------    ----------
Net revenues:
  Interest income                                $     575     $      606         (5.2)%
  Interest expense                                     226            246         (8.0)
                                                 ----------    -----------
    Net interest income                                349            360         (3.2)
  Commissions and fees                                 238            215         10.9
  Foreign exchange income & other revenues             214            170         25.8
                                                 ----------    -----------
    Total net revenues                                 801            745          7.5
                                                 ----------    -----------

Expenses:
  Human resources                                      271            236         14.9
  Other operating expenses                             279            244         14.0
  Provision for losses                                 102            147        (30.6)
  Restructuring charges                                 (2)            (3)       (49.9)
                                                 ----------    -----------
    Total expenses                                     650            624          4.2
                                                 ----------    -----------
Pretax income                                          151            121         24.2
Income tax provision                                    49             41         18.7
                                                 ----------    -----------
Net income                                       $     102     $       80         27.1 %
                                                 ==========    ===========

# Denotes a variance of more than 100%.

                                                                            35

(Preliminary)
                             American Express Bank
                       Selected Statistical Information
                                  (Unaudited)


(Billions, except where indicated)
                                               Quarters Ended                             Years Ended
                                                December 31,                              December 31,
                                          -----------------------   Percentage      -----------------------   Percentage
                                             2003         2002        Inc/(Dec)        2003         2002       Inc/(Dec)
                                          ----------   ----------   -----------     ----------   ----------   ----------

Total shareholder's equity (millions)    $    949     $    947           0.2 %     $    949     $    947          0.2 %
Return on average total shareholder's 
  equity (A)                                 10.8 %        9.6 %                       10.8 %        9.6 %
Return on average total assets (B)           0.74 %       0.66 %                       0.74 %       0.66 %
Total loans                              $    6.5     $    5.6          15.4 %     $    6.5     $    5.6         15.4 %
Total non-performing loans (millions) (C)$     78     $    119         (34.7)%     $     78     $    119        (34.7)%
Other non-performing assets (millions)   $     15     $     15          (2.7)%     $     15     $     15         (2.7)%
Reserve for credit losses (millions) (D) $    121     $    158         (23.3)%     $    121     $    158        (23.3)%
Loan loss reserves as a % of total loans      1.7 %        2.7 %                        1.7 %        2.7 %
Total Personal Financial Services (PFS) 
  loans                                  $    1.4     $    1.6         (14.1)%     $    1.4     $    1.6        (14.1)%
30+ days past due PFS loans as a % of total   6.6 %        5.4 %                        6.6 %        5.4 %
Deposits                                 $   10.8     $    9.5          13.4 %     $   10.8     $    9.5         13.4 %
Assets managed (E) / administered        $   16.2     $   12.5          29.0 %     $   16.2     $   12.5         29.0 %
Assets of non-consolidated joint
  ventures                               $    1.7     $    1.8          (7.4)%     $    1.7     $    1.8         (7.4)%
Risk-based capital ratios (F):
  Tier 1                                     11.4 %       10.9 %                       11.4 %       10.9 %
  Total                                      11.3 %       11.4 %                       11.3 %       11.4 %
Leverage ratio                                5.5 %        5.3 %                        5.5 %        5.3 %

(A)  Computed on a trailing 12-month basis using total shareholder's equity as
     included in the Consolidated Financial Statements prepared in accordance
     with GAAP. Prior period amounts have been revised to conform to current
     presentation.

(B)  Computed on a trailing 12-month basis using total assets as included in
     the Consolidated Financial Statements prepared in accordance with GAAP.
     Prior period amounts have been revised to conform to current
     presentation.

(C)  AEB defines non-performing loans as loans (other than certain
     smaller-balance loans) on which the accrual of interest is discontinued
     because the contractual payment of principal or interest has become 90
     days past due or if, in management's opinion, the borrower is unlikely to
     meet its contractual obligations. For smaller-balance loans, management
     establishes reserves it believes to be adequate to absorb credit losses
     inherent in the portfolio. Generally, these loans are written off in full
     when an impairment is determined or when the loan becomes 120 or 180 days
     past due, depending on loan type.

(D)  Allocation (millions):

      Loans                              $    113     $    151                     $    113     $    151
      Other assets, primarily foreign exchange
            and other derivatives               6            6                            6            6
      Unfunded contingents                      2            1                            2            1
                                         ----------   ----------                   ----------   ----------
        Total reserve for credit losses  $    121     $    158                     $    121     $    158
                                         ==========   ==========                   ==========   ==========

(E)  Includes assets managed by American Express Financial Advisors.

(F)  Based on legal entity financial information.




                                                                            36

(Preliminary)
                             American Express Bank
                             Statements of Income
                                  (Unaudited)


(Millions)
                                                                         Quarters Ended
                                         ------------------------------------------------------------------------------
                                         December 31,    September 30,       June 30,       March 31,     December 31,
                                             2003            2003              2003           2003            2002
                                         -------------   -------------    -------------   -------------   -------------
Net revenues:
  Interest income                        $       139     $       139      $       148     $       149     $       156
  Interest expense                                57              52               57              60              65
                                         -------------   -------------    -------------   -------------   -------------
    Net interest income                           82              87               91              89              91
  Commissions and fees                            68              58               57              55              58
  Foreign exchange income & other revenues        55              54               52              53              39
                                         -------------   -------------    -------------   -------------   -------------
    Total net revenues                           205             199              200             197             188
                                         -------------   -------------    -------------   -------------   -------------

Expenses:
  Human resources                                 75              71               64              61              59
  Other operating expenses                        67              69               70              73              63
  Provision for losses                            21              20               27              34              31
  Restructuring charges                            -              (2)               -               -              (1)
                                         -------------   -------------    -------------   -------------   -------------
    Total expenses                               163             158              161             168             152
                                         -------------   -------------    -------------   -------------   -------------
Pretax income                                     42              41               39              29              36
Income tax provision                              13              14               12              10              12
                                         -------------   -------------    -------------   -------------   -------------
Net income                               $        29     $        27      $        27     $        19     $        24
                                         =============   =============    =============   =============   =============



                                                                            37

(Preliminary)
                             American Express Bank
                       Selected Statistical Information
                                  (Unaudited)


(Billions, except where indicated)
                                                                           Quarters Ended
                                              -------------------------------------------------------------------------
                                              December 31,   September 30,     June 30,       March 31,    December 31,
                                                  2003           2003            2003           2003           2002
                                              ------------   -------------   ------------   ------------   ------------

Total shareholder's equity (millions)         $      949     $       952     $      955     $      918     $      947
Return on average total shareholder's equity (A)    10.8 %          10.4 %         10.5 %         10.0 %          9.6 %
Return on average total assets (B)                  0.74 %          0.74 %         0.75 %         0.71 %         0.66 %
Total loans                                   $      6.5     $       6.2     $      5.8     $      5.7     $      5.6
Total non-performing loans (millions) (C)     $       78     $        84     $      102     $      106     $      119
Other non-performing assets (millions)        $       15     $        15     $       16     $       15     $       15
Reserve for credit losses (millions) (D)      $      121     $       125     $      151     $      155     $      158
Loan loss reserves as a % of total loans             1.7 %           1.9 %          2.4 %          2.5 %          2.7 %
Total Personal Financial Services (PFS) loans $      1.4     $       1.4     $      1.5     $      1.5     $      1.6
30+ days past due PFS loans as a % of total          6.6 %           5.3 %          5.5 %          5.0 %          5.4 %
Deposits                                      $     10.8     $      10.6     $     10.1     $      9.5     $      9.5
Assets managed (E) / administered             $     16.2     $      15.0     $     14.1     $     13.1     $     12.5
Assets of non-consolidated joint
  ventures                                    $      1.7     $       1.7     $      1.8     $      1.7     $      1.8
Risk-based capital ratios (F):
  Tier 1                                            11.4 %          10.5 %         10.5 %         10.8 %         10.9 %
  Total                                             11.3 %          10.8 %         10.7 %         11.0 %         11.4 %
Leverage ratio                                       5.5 %           6.0 %          5.5 %          5.5 %          5.3 %


(A)  Computed on a trailing 12-month basis using total shareholder's equity as
     included in the Consolidated Financial Statements prepared in accordance
     with GAAP. Prior period amounts have been revised to conform to current
     presentation.

(B)  Computed on a trailing 12-month basis using total assets as included in
     the Consolidated Financial Statements prepared in accordance with GAAP.
     Prior period amounts have been revised to conform to current
     presentation.

(C)  AEB defines non-performing loans as loans (other than certain
     smaller-balance loans) on which the accrual of interest is discontinued
     because the contractual payment of principal or interest has become 90
     days past due or if, in management's opinion, the borrower is unlikely to
     meet its contractual obligations. For smaller-balance loans, management
     establishes reserves it believes to be adequate to absorb credit losses
     inherent in the portfolio. Generally, these loans are written off in full
     when an impairment is determined or when the loan becomes 120 or 180 days
     past due, depending on loan type.

(D)  Allocation (millions):

        Loans                                 $      113     $       117     $      142     $      145     $      151
        Other assets, primarily foreign exchange
             and other derivatives                     6               6              5              5              6
        Unfunded contingents                           2               2              4              5              1
                                              ------------   -------------   ------------   ------------   ------------
          Total reserve for credit losses     $      121     $       125     $      151     $      155     $      158
                                              ============   =============   ============   ============   ============
(E)  Includes assets managed by American Express Financial Advisors.

(F)  Based on legal entity financial information.




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