Hard Rock Hotel San Diego Selects Agilysys POS Solution to Boost Guest Experience
04 March 2020 - 1:50AM
Business Wire
Industry-Leading InfoGenesis® Point of Sale
(POS) SaaS Simplifies IT Infrastructure and Adds Business
Flexibility
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Hard Rock Hotel San Diego has selected Agilysys’
award-winning InfoGenesis® POS as a hosted solution. InfoGenesis
will increase efficiency across the property and help deliver
world-class guest service.
As a popular San Diego destination, the hotel wanted to provide
a superior guest experience with a POS solution to help them
increase guest wallet-share and loyalty, improve server efficiency
and provide POS flexibility across their venues.
“We’re excited to implement InfoGenesis point-of-sale solution,”
said Stephen Sowards, General Manager, Hard Rock Hotel San Diego.
“Our business is constantly evolving, and it is important that we
have a system that we know is reliable and won’t get in the way of
serving our guests. Our customers expect exquisite service when
staying at Hard Rock Hotel, and we are confident that InfoGenesis
will live up to our standards.”
Located at the entrance of the Gaslamp Quarter across from the
San Diego Convention Center, Hard Rock Hotel San Diego boasts an
upscale, contemporary design, signature restaurants, a
sophisticated nightlife, superior customer service and, of course,
the distinctive thread running through all Hard Rock properties –
rock ‘n’ roll. Amenities include 420 rooms and suites including 17
Rock Star Suites, over 40,000 square feet of unique meeting and
event space, world-class Nobu restaurant, Float pool lounge and
street-level 207 bar.
“We look forward to helping the Hard Rock Hotel San Diego to
provide a superior guest experience, increased server efficiency
and effectively manage IT support costs with our comprehensive and
feature-rich solution,” said Wes Taylor, Area Vice President at
Agilysys. “The property will be implementing InfoGenesis as a
hosted solution equipping the staff to deliver the best possible
guest experiences across all touch-points, while simplifying their
IT infrastructure.”
InfoGenesis POS is an award-winning, comprehensive point-of-sale
system that combines easy-to-use terminal and tablet touchscreen
applications with industry-leading offline capabilities. Its strong
reporting and analysis features, enterprise-grade menu and item
configuration capabilities, and multi-language support drive
service flexibility and increased operational efficiency. The
cloud-based deployment of InfoGenesis will allow the property to be
more cost-effective in their operations, avoiding the resources and
space needed to maintain the system onsite.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, healthcare, and sports and
entertainment. Agilysys offers the most comprehensive software
solutions in the industry, including point-of-sale (POS), property
management (PMS), inventory and procurement, payments, and related
applications, to manage the entire guest journey. Agilysys is known
for its leadership in hospitality, its broad product offerings and
its customer-centric service. Some of the largest hospitality
companies around the world use Agilysys solutions to help improve
guest loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across the Americas, Europe, the
Middle East, Africa, Asia-Pacific, and India with headquarters
located in Alpharetta, GA. For more information visit
Agilysys.com.
For more information, visit www.agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200303005645/en/
Media Catie Pietrofere, Agilysys,
Inc., 770-810-6049, catie.pietrofere@agilysys.com
Investors Dave Wood, Agilysys,
Inc., 770-810-7920, dave.wood@agilysys.com
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