Qualtrics to go live on Amazon Web Services Cloud Infrastructure in the UK
12 May 2022 - 5:00PM
Business Wire
Qualtrics UK customers will be able to access
the Qualtrics XM/OS platform locally via data centre in the AWS
London Region
Qualtrics also invests in new London office and
customer centre
Qualtrics (Nasdaq: XM), the leader and creator of the experience
management (XM) category, today announced it will go live on Amazon
Web Services (AWS) Cloud Infrastructure in London in the second
half of 2022. Qualtrics customers will be able to access the
Qualtrics XM/OS platform locally via the AWS London Region.
The company will also open a new office and customer experience
centre in London. These investments come as organisations are
increasingly turning to Qualtrics to help them deliver customer,
employee, brand and product experiences that create meaningful
connections.
Experience Management is the foundation for building deep
relationships with customers and employees today, and it's becoming
more critical than ever for organisations of every size and in
every industry to use experience data to run their businesses. Only
Qualtrics can manage the full life cycle of customer and employee
experiences on a single platform with the XM Operating System.
UK organisations including The Tavistock and Portman NHS
Foundation Trust and Korn Ferry are using Qualtrics to build deeper
relationships with their customers and employees. By moving into
AWS’ London Region, Qualtrics enables customers to store their data
in the UK.
Qualtrics runs applications in AWS Regions across the US,
Europe, Asia Pacific and Japan to ensure high availability and
resiliency while providing high performance and low latency to
customers around the world. This is Qualtrics’ second expansion to
a data centre in Europe, along with the AWS Region in Frankfurt,
Germany. AWS is its preferred cloud provider, chosen to enhance
operational performance, expand globally, and develop new features
that help uncover deeper insights for its customers.
“Every leader is trying to figure out how to find and keep
customers and retain their best employees, and experience
management gives them the ultimate advantage by helping them build
deep, personal relationships, at scale,” said Stephanie Barton,
EMEA Managing Director. “We see tremendous opportunity in Europe
and we're investing to support our growing customer base here.”
Investment in London office and customer centre
In June, Qualtrics’ will open a new office in London designed to
facilitate collaboration and hybrid work, bringing Qualtrics UK
employees under one roof. The office spans 10,000 square feet in
Waterloo with living walls and technology to enable hybrid work.
The space features a new customer experience centre ensuring the
company has a second EMEA customer centre alongside Dublin.
About Qualtrics
Qualtrics, the leader and creator of the Experience Management
(XM) category, is changing the way organizations manage and improve
the four core experiences of business—customer, employee, product
and brand. Over 16,750 organizations around the world use Qualtrics
to listen, understand and take action on experience data
(X-data™)—the beliefs, emotions and intentions that tell you why
things are happening, and what to do about it. The Qualtrics XM
Platform™ is a system of action that helps businesses attract
customers who stay longer and buy more, engage employees who build
a positive culture, develop breakthrough products people love and
build a brand people are passionate about. To learn more, please
visit qualtrics.com.
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Victoria Bentall press@qualtrics.com
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