ACE Worldview Reaches 5th Year Milestone; Introduces New Features to Improve Efficiency, Streamline Data Access & Elevate Use...
22 April 2015 - 9:24AM
Business Wire
- Enhancements include new multinational
research capabilities, compatibility with ACE’s new predictive
modeling and data analytics module -- ACE 4D™, online billing and
payment tracking, and a social collaboration center within one
platform
- ACE Worldview is now available for ESIS
clients
ACE Group today announced several notable enhancements to ACE
Worldview®, its award-winning online insurance program management
platform, including a new multinational research tool, an online
billing portal, real-time integrated social collaboration, and the
addition of predictive modeling output capabilities through ACE
4D™, its next-generation predictive modeling and data analytics
solution. In addition, ACE Worldview is now available to all
clients of ESIS, the third-party claims administration division of
ACE, a significant enhancement that supports claim management
activities.
“Over the past five years, we have worked to bring the ACE
customer experience to life through ACE Worldview, our one-stop
online program management system for our clients with complex,
hard-to-service needs,” said Gary Kramer, Senior Vice President,
ACE Global Accounts. “From the beginning, our goal has been to
identify significant challenges confronting clients and brokers,
and then to apply ACE’s deep knowledge and innovative approaches to
develop sophisticated technology tools that help them manage their
programs better and more efficiently. ACE Worldview propelled us to
the forefront of the industry and we continue to build on that
momentum with our latest enhancements.”
The ACE Worldview platform provides a number of core functions
through one centralized portal: policy issuance, premium and loss
billing, claims management, and account servicing with easy
collaboration with your ACE team. First introduced for
multinational risk managers and brokers in 2010, ACE was one of the
first commercial insurers to offer an online insurance policy
management system to its large commercial insureds, and ACE
Worldview has transformed program management for the complex
insurance needs of multinational clients and brokers. This
award-winning platform was then incrementally and strategically
expanded to additional ACE business lines, with customized
dashboards and access for ACE Construction and ACE Risk Management
Global Casualty. With the expansion to ESIS, ACE continues to
harness the best in technology and deploy its expertise to grow and
customize the ACE Worldview platform to additional product
lines.
As the latest business-specific iteration of the platform, ACE
Worldview for ESIS offers a single point of entry for ESIS clients,
who can access a wealth of program information as well as ESIS’
proprietary risk management information system, ESIS Global
RiskAdvantage®. The new social collaboration capability and
predictive modeling outputs will have a dynamic impact on ESIS
clients, who increasingly rely on ACE and ESIS to provide
meaningful information that can be used to help improve claims
outcomes.
The new enhancements to ACE Worldview are designed to optimize
and support clients and brokers in their efforts to meet critical
objectives, and include:
- Multinational Research Tool: For
ACE multinational clients and brokers, a new capability enables
risk managers and brokers to research global insurance regulations
and market practices, covering underwriting and local policy
issuance, taxes and other costs, claims handling, and local
reinsurance requirements. This allows users to see current
information, recent and/or pending changes for more than 200
countries and 19 different product lines. Added functionality also
provides the opportunity to establish specific alerts, and
communicate with ACE experts to get answers to specific questions.
In addition, ACE is incorporating the “Good Local Standard” which
demonstrates usual and customary local requirements in a given
country by product line.
- Online Billing Enhancement: For
ACE Risk Management Global Casualty, ACE Construction and ESIS
clients, billing and payment information will now be available
seamlessly through the ACE Worldview platform. Clients can make
payments and track each account’s billing status within the web
portal, saving time, energy, and paper – an important update that
reaffirms ACE’s commitment to environmental conservation and
sustainability in the workplace.
- Predictive Modeling and Data
Analytics: For ACE and ESIS clients seeking data-driven
insights into many aspects of underwriting and claims management,
thorough predictive modeling outputs and claim assessment data are
conveniently delivered through ACE Worldview.
- Real-Time Social Collaboration:
Clients and brokers can now, through this one system, connect and
communicate with anyone who has a stake in their ACE program;
including underwriters, claims managers, service teams, and account
executives. The ACE Worldview Community is a virtual underwriting
and servicing center designed to facilitate collaboration among all
parties. Clients and brokers who use this intuitive and efficient
tool experience easier communication, workflow improvements and
shorter response times.
“What companies need are tools that help them manage
increasingly complex programs,” said Mr. Kramer. ACE Worldview
continues to round out its platform with robust features that
create a better platform for connectivity between ACE and its
clients. “We want to continue to provide best in class service with
easy access and efficiencies for our clients, and that is our goal
for Worldview,” continued Mr. Kramer. “We’ve listened to our
clients every step of the way, and while we are very proud of what
we have done so far, we really believe that the best is yet to
come.”
ACE announced these enhanced ACE Worldview features and
analytics capabilities in advance of the RIMS 2015 Annual
Conference & Exhibition in New Orleans. Visit ACE at Booth
1821.
ESIS®, Inc. (ESIS) is part of ACE Group, providing claim and
risk management services to a wide variety of commercial clients.
Insurance is provided by insurers within ACE Group. The product
information contained herein is a summary only. For more
information about ESIS, please visit www.esis.com.
About ACE Group
ACE Group is one of the world’s largest multiline property and
casualty insurers. With operations in 54 countries, ACE provides
commercial and personal property and casualty insurance, personal
accident and supplemental health insurance, reinsurance, and life
insurance to a diverse group of clients. ACE Limited, the parent
company of ACE Group, is listed on the New York Stock Exchange
(NYSE: ACE) and is a component of the S&P 500 index. Additional
information can be found at www.acegroup.com, or follow ACE on
Twitter, https://twitter.com/ACEGroupNA.
ACE GroupCarla Ferrara,
215-640-4744carla.ferrara@acegroup.com
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