Salesforce, FedEx to Partner on E-Commerce Services
14 September 2021 - 11:13PM
Dow Jones News
By Matt Grossman
FedEx Corp. and Salesforce.com Inc. are entering a partnership
to collaborate on tools for businesses that sell goods online, the
two companies said Tuesday.
The companies will integrate Salesforce's cloud-based e-commerce
software and its order-management tools with FedEx's ShopRunner
e-commerce platform, they said. The combined tools will help
commercial customers manage and fulfill orders and get better
visibility into the supply chain, Salesforce and FedEx said.
Consumers will see more options for two-day shipping, a
streamlined system for returns and better information about
delivery dates and real-time package tracking, the companies
said.
The first tools will likely be available from the partnership
next spring, the companies said. Pricing announcements will follow,
they said.
Write to Matt Grossman at matt.grossman@wsj.com
(END) Dow Jones Newswires
September 14, 2021 08:58 ET (12:58 GMT)
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