Fast-Growing Superfood Company Selects 8x8 for Its One Communications and Contact Center Solution
13 June 2018 - 10:00PM
Business Wire
Sunwarrior Sees Significant Benefits to
NetSuite Integration and Robust Reporting Offered in 8x8 X
Series
8x8, Inc. (NYSE:EGHT), a leading provider of cloud phone,
meeting, collaboration and contact center solutions, today
announced that Sunwarrior, a fast growing health-conscious, all
natural, raw superfood company, has selected the 8x8 X Series cloud
voice, collaboration and contact center solution to provide their
organization with one system of engagement and intelligence.
Utah-based Sunwarrior is a fast-growing enterprise that makes
the best vegan plant-based protein powders and natural supplements.
The company’s previous cloud communications provider was unable to
support its efforts to propel scalable growth, specifically its
contact center expansion. After evaluating a number of cloud
communications solutions, Sunwarrior chose 8x8 X Series for its
ability to scale globally, provide superior call quality, and
deliver in-depth analytics and reporting capabilities across all
employee and customer interactions.
“Providing customers with quality health benefits that
illuminate the body, mind and planet drives everything we do and is
core to our mission. Rapid expansion highlighted our need to make a
transformational communications and contact center investment. We
required a single communications solution that allows employees and
customers to interact on the channel of their choice,” said Mike
Dennison, Head of IT at Sunwarrior. “Partnering with 8x8 provides
Sunwarrior with the critical foundation to take our business to the
next level, and enhance employee and customer engagement. The
NetSuite integration available in X Series is extremely valuable
for us as it provides rich context for every customer interaction,
and deep insights into the entire customer journey to help us serve
them better and ultimately drive revenue.”
8x8’s omnichannel contact center capabilities will allow
Sunwarrior customers to interact with the company via their
preferred channel, such as voice, email and website chat, while
real-time collaboration services enable the company’s employees to
reach the right internal subject-matter expert anytime, anywhere
across the customer experience journey to accelerate
time-to-resolution.
“Fast-growth companies are increasingly moving from multiple
point solutions in the cloud to a single unified cloud-based system
of engagement to reduce operational costs and accelerate revenue,”
said Scott Sampson, Senior Vice President of Midmarket &
Enterprise at 8x8, Inc. “We are excited to partner with Sunwarrior
as they expand their contact center capabilities, and lay the
foundation for an enterprise engagement solution that is easy to
scale, and is powered by rich data analytics to fuel their next
phase of growth.”
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) is a leading provider of cloud phone,
meeting, collaboration and contact center solutions with over a
million business users worldwide. 8x8 helps enterprises engage at
the speed of employee and customer expectations by putting the
collective intelligence of the organization in the hands of every
employee. For additional information, visit www.8x8.com, or follow
8x8 on LinkedIn, Twitter, and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20180613005331/en/
8x8, Inc.Media:Priya Ramesh,
1-669-235-3578priya.ramesh@8x8.comorInvestor
Relations:Victoria Hyde-Dunn,
1-669-333-5200victoria.hyde-dunn@8x8.com
8x8 (NYSE:EGHT)
Historical Stock Chart
From Apr 2024 to May 2024
8x8 (NYSE:EGHT)
Historical Stock Chart
From May 2023 to May 2024