SAN FRANCISCO and LOUISVILLE, Ky., Sept.
2, 2020 /PRNewswire/ -- Salesforce (NYSE: CRM), the
global leader in CRM, today announced a multi-year agreement with
Humana Inc. (NYSE: HUM), a leading health and well-being company,
to help deliver a more connected, personalized healthcare
experience for its members. Humana is deploying Salesforce Health
Cloud to help power its Enterprise Clinical Operating Model
(ECOM), a new care management technology platform that will
facilitate integrated care coordination between its members, care
teams and provider communities.
Healthcare is delivered beyond doctors' offices — people now
receive healthcare via telemedicine, primary care clinics, and home
health. Because of this, Humana is building a care coordination
platform that its trusted multidisciplinary care team can access to
stay aligned on its members' needs to receive care and stay
healthy.
"Humana's journey towards integrated care is so important to
delivering the best possible health outcomes for our members. As
part of this important work, we're advancing interoperability so
providers and participants in a member's care team have connected,
simplified healthcare experiences that inherently gives them the
freedom to serve the member," said William
Fleming, President of Clinical and Pharmacy Solutions at
Humana. "By improving team collaboration and helping to coordinate
the care of our members, we can allow them to focus on their
health, instead of updating each doctor and clinician they
see."
This implementation with Salesforce and API-led connectivity
using MuleSoft will provide Humana's care teams with the ability to
easily collaborate by offering a single, central view of each
member's complete clinical history and insight into social,
environmental and lifestyle factors impacting that same member's
health.
"We are thrilled to partner with Humana to power its digital
transformation and connect the healthcare ecosystem across members,
providers and caregivers," said Dr. Ashwini Zenooz, Chief Medical
Officer and SVP of Healthcare and Life Sciences at Salesforce.
"With Salesforce, Humana will transform the member care experience
and support the health and wellness for millions of its
members."
In addition, Humana and Salesforce will collaborate on the
development of transformative healthcare solutions through a joint
Healthcare Innovation Lab, based in Humana's Boston studio_h, where the companies will
co-create and co-innovate with the goal of solving today's
healthcare challenges.
About Humana
Humana Inc. (NYSE: HUM) is committed to helping our millions of
medical and specialty members achieve their best health. Our
successful history in care delivery and health plan administration
is helping us create a new kind of integrated care with the power
to improve health and well-being and lower costs. Our efforts are
leading to a better quality of life for people with Medicare,
families, individuals, military service personnel, and communities
at large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company's web site
at www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
About Salesforce
Salesforce is the global leader in Customer Relationship
Management (CRM), bringing companies closer to their customers in
the digital age. Founded in 1999, Salesforce enables companies of
every size and industry to take advantage of powerful
technologies—cloud, mobile, social, internet of things, artificial
intelligence, voice and blockchain—to create a 360-degree view of
their customers. For more information about Salesforce (NYSE: CRM),
visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/humana-selects-salesforce-to-deliver-connected-personalized-healthcare-301122949.html
SOURCE Salesforce