DALLAS, April 6, 2021 /PRNewswire/ --
What's the news?
AT&T* Business erases
the line between business wireline and mobile phone service with
AT&T Office@Hand Wireless. Available today, AT&T
Office@Hand Wireless introduces game-changing communication tools
for businesses to remove complexity and communicate more
efficiently and effectively. In today's ultra-competitive
environment, this can mean delivering better service, building
lasting customer relationships and improving employee
productivity.
Why is this important?
The future of work can be
summed up with one word—flexibility. As businesses continue to
assess how to optimize their operations and plot their next moves,
flexibility will be critical to growth and success. According to
recent studies, as many as 74% of employers plan to allow
their employees to work from home permanently.
No matter their size, industry or location, phones continue to
serve as a business gateway for revenue generation and
collaborative problem solving. As things evolve, it may grow even
more critical.
Whether the workforce is in the office, at home or even the café
down the street, AT&T Office@Hand Wireless empowers users with
a single phone number that allows businesses to maintain a
high-performing voice presence across all devices—mobile, desk
phones, tablets and personal computers. It also ensures that
important features are available no matter the device
including:
- Native dialing and voicemail options mean no extra
software to disrupt normal workflows
- Simultaneous and sequential ring options enable better
service by minimizing calls going to voicemail
- A cloud-based Auto Receptionist voice response
service routes calls quickly to wherever your employees
are working
- Universal Outbound Number ID for every employee
displays company information for better brand recognition
- An easy-to-use web portal allows for simple
configuration and control features such as voicemail and corporate
directories
- Fast deployment that could have businesses up and
running within minutes
- 24/7 support so that users have help whenever they
need it
This can all be integrated into the leading AT&T Office@Hand
collaboration platform built together with RingCentral, giving
users another seamless way to initiate and capture calls with
colleagues and customers.
When paired together with AT&T Mobility service, users can
optimize their connections using AT&T's LTE network as well as
its 5G network that now covers 230M Americans in 14,000 cities and
towns and AT&T 5G+ is now available in parts of 38 cities in
the U.S.
What are people saying?
"While the pandemic accelerated the needs of businesses to
decentralize their operations, we've seen this trending for years.
Businesses need the tools to activate their workforce from anywhere
to compete, grow and even survive in today's environment. AT&T
Office@Hand Wireless gives them a communications tool providing a
powerful way to adapt to shifts on the playing field." –
Rich Shaw, Vice President, Voice
and Collaboration, AT&T Business
"Together with AT&T, we look forward to meeting the needs of
businesses who want to empower their employees to work across any
mode, any device and from anywhere. Combining Office@Hand with
AT&T's 5G network delivers blazing speed, high bandwidth with
low latency, and the enhanced security needed for mobile
communications." – Homayoun
Razavi, Senior Vice President, Global Service Providers at
RingCentral
"During the global crisis, many businesses found themselves at
the mercy of various factors outside of their control. This has
highlighted the importance of using advanced technology to enable
greater business agility and the ability to promptly respond when
disaster strikes. Modern, mobile-first communications and
collaboration tools enable business users to maintain vital
connections, both internally and with customers and partners,
regardless of their physical location." – Elka Popova, VP of Connected Work Research,
Frost & Sullivan
Where can I find more information?
For more information on AT&T Office@Hand Wireless, please visit
here.
*About AT&T Communications
We help family, friends
and neighbors connect in meaningful ways every day. From the first
phone call 140+ years ago to mobile video streaming, we @ATT
innovate to improve lives. AT&T Communications is part of
AT&T Inc. (NYSE:T). For more information, please visit us
at att.com.
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SOURCE AT&T Communications