BURLINGTON, Massachusetts,
July 28, 2014 /PRNewswire/ --
ClickSoftware Technologies Ltd. (NasdaqGS: CKSW), the leading
provider of mobile workforce management solutions for the service
industry, today announced that one of the world's largest
retail chains has selected ClickSoftware's cloud-based solutions
for capacity planning and scheduling for its in-store
workforce.
The retail chain is moving to real-time, optimized
workforce management to ensure that in-store projects are
addressed in a prioritized fashion, and completed more quickly. The
shift will also bring an improved in-store experience to customers,
and ensure well-stocked stores during even the busiest shopping
times.
"This win with an industry leader reiterates our clear
leadership position in enterprise workforce optimization,
satisfying complex client demands for functionality and workflows,
and most importantly, for efficiencies and scale," said Dr.
Moshe BenBassat, Founder and CEO of
ClickSoftware. "During the evaluation phase we proved the power of
our cloud solution, the speed of deployment of our products, and
the substantial business benefits they generate. Following
successful implementation of this phase we see potential to expand
this relationship to additional workforces with this and other
large retail chains," BenBassat concluded.
The current deployment, will enable the retail chain to:
- Increase management visibility through centralized
scheduling
- Streamline planning, applying consistency and best practices to
the entire chain
- Match capacity to demand
- Schedule in-store associates based on priority, skillset and
location
About ClickSoftware
ClickSoftware (NasdaqGS: CKSW) is the leading provider of
automated mobile workforce management and service optimization
solutions for the enterprise, both for mobile and in-house
resources. As pioneers of the "Service chain optimization" concept,
our solutions provide organizations with end-to-end visibility and
control of the entire service management chain by optimizing
forecasting, planning, shift and task scheduling, mobility and
real-time management of resource and customer communication.
Available via the cloud or on-premise, our products incorporate
best business practices and advanced decision-making algorithms to
manage service operations more efficiently, in a scalable,
integrated manner. Our solutions have become the backbone for many
leading organizations worldwide by addressing the fundamental
question of job fulfillment: Who does What, for Whom, With what,
Where and When.
ClickSoftware is the premier choice for delivering superb
business performance to service sector organizations of all sizes.
The company is headquartered in the
United States and Israel,
with offices across Europe,
Latin America and Asia Pacific. For more information, please
visit http://www.clicksoftware.com. Follow us on Twitter.
Safe Harbor Statement
This press release contains express or implied forward-looking
statements within the Private Securities Litigation Reform Act of
1995 and other U.S Federal securities laws. These forward-looking
statements include, but are not limited to, those statements
regarding expected benefits from using ClickSoftware's solutions
and the expansion of the relationship to additional workforces.
Such "forward-looking statements" involve known and unknown risks,
uncertainties and other factors that may cause actual results or
performance to differ materially from those projected, including
those discussed in the "Risk Factors" section and elsewhere in
ClickSoftware's annual report on Form 20-F for the year ended
December 31, 2013 and in subsequent
filings with the Securities and Exchange Commission. Except as
otherwise required by law, ClickSoftware is under no obligation to
(and expressly disclaims any such obligation to) update or alter
its forward-looking statements whether as a result of new
information, future events or otherwise.
Media Contact:
Kristin Amico
ClickSoftware
+1-781-272-5903 ext. 2364
kristin.amico@clicksoftware.com
SOURCE ClickSoftware Technologies Ltd