Amdocs Launches Autonomous Service Assurance and Paves the Way to Autonomous Operations
26 February 2018 - 10:00PM
Today at Mobile World Congress, Amdocs (NASDAQ:DOX), a leading
provider of software and services to communications and media
companies, launched its Autonomous Service Assurance solution, the
industry’s first offering to accelerate a service provider’s
evolution from the manual network-centric operations of today to
the fully autonomous service-driven operations of the future.
Autonomous Service Assurance delivers business value for current
networks and services and prepares service providers for the
software defined and virtualized networks and services of tomorrow.
“Service providers are looking for ways to deliver a superior
digital experience for sophisticated services delivered over
complex networks,” said Anil Rao, Principal Analyst, Analysys
Mason. “Answering this challenge requires operational and assurance
systems to be evolved to meet customer demands in real time.
Amdocs, with its Autonomous Service Assurance solution, is uniquely
positioned to answer this challenge. It includes some of the most
important capabilities needed to incrementally evolve operations
from the manual approaches used today to the autonomous approach
that will be needed in the future.”
Amdocs Autonomous Service Assurance is a first-of-its-kind
solution. It designs how the service will be assured upfront at the
time the service is launched. It starts assuring the service,
natively, at the same instant the service is activated. It learns
each and every time an event happens. And it proactively drives the
network to keep the service operating to customer and service level
agreement (SLA) expectations.
Autonomous Service Assurance delivers advanced software products
from Amdocs and its Open Network Ecosystem with a devops approach
to automation. It incrementally transforms the assurance technology
and processes of a service provider by increasing autonomy each
time a service impacting event happens. This elevates the
operations team from a reactive operations team to a proactive
devops team who is actively engaged in the design and improvement
of assurance and operations policies and processes.
“Network operations cannot move from the manual assurance of
today to autonomous assurance overnight. Yet, it is a journey
that must be started now if a service provider is to be ready for
network function virtualization,” said Angela Logothetis, vice
president and CTO of Amdocs Open Network. “Autonomous Service
Assurance is a modular platform. It offers multiple entry points
and multiple paths to service assurance autonomy. It changes the
assurance paradigm from network-centric to service-centric, from
reactive to proactive, from predefined to learning, from manual to
autonomous. It delivers business benefits today and the benefits
increase as the network becomes open and software driven.”
Supporting Resources
- Learn more about Amdocs Autonomous Service Assurance here, or
visit Amdocs at Mobile World Congress (Hall 3, Stand 3G10) in
Barcelona
- Learn more about the AmdocsONE solution also announced
today
- Keep up with Amdocs news by visiting the company’s website
- Subscribe to Amdocs’ RSS Feed and follow us on Twitter,
Facebook, LinkedIn and YouTube
About Amdocs
Amdocs is a leading software and services provider to the
world’s most successful communications and media companies. As our
customers reinvent themselves, we enable their digital and network
transformation through innovative solutions, delivery expertise and
intelligent operations. Amdocs and its 25,000 employees serve
customers in over 85 countries. Listed on the NASDAQ Global Select
Market, Amdocs had revenue of $3.9 billion in fiscal 2017. For more
information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2017 filed on December 11,
2017 and our quarterly 6-K form furnished on February 12, 2018.
Media Contacts:
Marcel KayAmdocs Public RelationsTel: +44 (0) 208 727
2664E-mail: marcel.kay@amdocs.com
Jenn HeadleyHotwire PR for AmdocsTel: +1 (212) 897-2156E-mail:
jennifer.headley@hotwireglobal.com or AmdocsUS@hotwirepr.com
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