Telkom SA and Amdocs Sign Multi-Year Agreement for Modernizing IT Operations
13 November 2019 - 8:05AM
Telkom SA (JSE: TKG), a leading information and communications
technology (ICT) services provider in South Africa, and Amdocs
(NASDAQ: DOX), a leading provider of software and services to
communications and media companies, today announced a multi-year
services agreement under which Amdocs will modernize and manage
Telkom SA’s business support operations.
In today’s increasingly inter-connected world,
Telkom SA recognizes the pivotal role IT and technology have in
enabling better relationships with its customers. Telkom SA’s focus
remains on transforming its IT and Digital ecosystem while
continuing to put customer experience at the center of its
transformation. With Amdocs, it will be modernizing business
support operations across fixed-line, mobile and broadband Internet
lines of business, as well as prepaid and postpaid consumer and
enterprise offerings. This will improve its business agility for
faster time to market of new offerings and increase IT velocity to
effectively support its digital transformation journey and rapidly
growing customer base, all helping to enhance the experiences it
delivers to both consumers and enterprises.
“We are excited to build on our relationship
with Amdocs to enable our digital transformation journey and hope
to create a culture of excellence and execution that provides the
highest levels of operational performance, business capabilities
and service quality. We intend to continuously identify new
areas of improvement and find innovative solutions to further
enhance customer experiences and operational efficiencies,” said
Althon Beukes, Group Chief Information Officer for the Telkom
Group. “Telkom SA has been working with Amdocs for two decades;
this agreement endeavors to build a strategic partnership with
Amdocs. We are confident that through this partnership, we will be
able to provide our customers a seamless experience across our
ecosystem while transforming our IT landscape.”
“We are extremely pleased to enter this new and
exciting phase in our relationship with Telkom SA,” said Gary
Miles, chief marketing officer at Amdocs. “As our industry
transforms and the pace of modernization accelerates, leaders like
Telkom SA are looking to establish future-ready operations to
ensure they can be even more responsive to customer needs, quickly
introduce service innovation and offer experiences that can set
them apart in the marketplace.”
Under the agreement, Amdocs will deliver managed
services to Telkom SA across the Business support system layer and
endeavors to utilize its DevOps capabilities to bring value to
Telkom.
DevOps is a part of the open and dynamic
amdocsONE portfolio, these services offer a unique adaptation of
Site Reliability Engineering (SRE) methodologies for digitalized
operations that help improve operational performance and quality
even further.
Telkom SA has been using Amdocs products since
1999. In 2013, Telkom SA expanded its collaboration with Amdocs to
include managed services for its business support operations. This
agreement extends and enhances this engagement.
Supporting Resources
- Find out more about amdocsONE
- Keep up with Amdocs news by visiting the company’s website
- Subscribe to Amdocs’ RSS Feed and follow us on Twitter,
Facebook, LinkedIn and YouTube
About
TelkomTelkom SA SOC Ltd is a leading information
and communications technology services provider in South Africa.
Telkom’s mission is to seamlessly connect people to a better life.
Telkom carries this through in all their brands, whether at the
consumer, business or wholesale level.
Telkom consists of the following business units:
BCX, an end-to-end digital solutions provider; connectivity and
wholesale division Openserve; Telkom Consumer; Telkom Small &
Medium Business, also managing our marketing provider Yellow Pages,
formerly known as Trudon and our retail business, property company
Gyro.
About AmdocsAmdocs is a leading
software and services provider to communications and media
companies of all sizes, accelerating the industry’s dynamic and
continuous digital transformation. With a rich set of innovative
solutions, long-term business relationships with 350 communications
and media providers, and technology and distribution ties to 600
content creators, Amdocs delivers business improvements to drive
growth. Amdocs and its 25,000 employees serve customers in over 85
countries. Listed on the NASDAQ Global Select Market, Amdocs had
revenue of $4.1 billion in fiscal 2019. For more information, visit
Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking
Statement This press release includes information that
constitutes forward-looking statements made pursuant to the safe
harbor provision of the Private Securities Litigation Reform Act of
1995, including statements about Amdocs’ growth and business
results in future quarters. Although we believe the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our
expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may
cause future results to differ from those anticipated. These risks
include, but are not limited to, the effects of general economic
conditions, Amdocs’ ability to grow in the business markets that it
serves, Amdocs’ ability to successfully integrate acquired
businesses, adverse effects of market competition, rapid
technological shifts that may render the Company's products and
services obsolete, potential loss of a major customer, our ability
to develop long-term relationships with our customers, and risks
associated with operating businesses in the international market.
Amdocs may elect to update these forward-looking statements at some
point in the future; however, the Company specifically disclaims
any obligation to do so. These and other risks are discussed at
greater length in the Company's filings with the Securities and
Exchange Commission, including in our Annual Report on Form 20-F
for the fiscal year ended September 30, 2018 filed on December 10,
2018 and our quarterly 6-K form furnished on February 19, May 28,
August 19 and November 12, 2019.
Media Contacts:
Nick BoultonAmdocs Public RelationsTel: +44
(0)7896 931 335E-mail: nicholas.boulton@amdocs.com
Paul CampbellBabel PR for AmdocsTel: +44 (0)20
7434 5552E-mail: paul@babelpr.com
Amdocs (NASDAQ:DOX)
Historical Stock Chart
From Jun 2024 to Jul 2024
Amdocs (NASDAQ:DOX)
Historical Stock Chart
From Jul 2023 to Jul 2024