Airtel and Amdocs Extend Partnership to Deliver Differentiated Experience to Customers
11 November 2020 - 8:05AM
Amdocs (NASDAQ: DOX), a leading provider of software and services
to communications and media companies, and Bharti Airtel
(“Airtel”), India’s largest integrated telecom operator, have
extended their partnership to enable world-class service experience
for Airtel’s postpaid mobile and broadband customers.
As part of the new multi-year agreement, Airtel
postpaid mobile and broadband customers will be migrated to Amdocs’
modern digital business system under the managed services model for
more rapid delivery of new digital customer experiences.
Airtel will be using Amdocs’ SmartOps (Smart
Operations) platform, which uses high-end artificial intelligence
and machine-learning capabilities to identify and proactively heal
application issues, to accelerate application delivery using
automation and DevOps methodologies. Digitizing the operations of
Airtel’s multiple applications will empower Airtel to increase
business agility and efficiency as well as speed time to market for
new services.
Harmeen Mehta, CIO & Head – Cloud and Security business,
Bharti Airtel said: “We are delighted to build on our successful
partnership with Amdocs and look forward to continue working with
them in our mission to delight customers with best-in-class
experience using cutting edge digital technologies.”
Gil Rosen, CMO of Amdocs and general manager of
amdocs:next said, “Everyday it’s a race to continually raise the
bar and reimagine a customer’s experience as expectations are at an
all-time high. With world-leading, engineering-driven telecom
operations and managed services from Amdocs, Airtel will be able to
simplify its processes, improve operational efficiencies and
ultimately accelerate its pace to delivering even more amazing
digital customer experiences. We’re proud to be a trusted partner
of Airtel on this journey.”
Supporting Resources
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About AmdocsAmdocs’ purpose is
to enrich lives and progress society, using creativity and
technology to build a better connected world. Amdocs and its 26,000
employees partner with the leading players in the communications
and media industry, enabling next-generation experiences in 85
countries. Our cloud-native, open and dynamic portfolio of digital
solutions, platforms and services brings greater choice, faster
time to market and flexibility, to better meet the evolving needs
of our customers as they drive growth, transform and take their
business to the cloud. Listed on the NASDAQ Global Select Market,
Amdocs had revenue of $4.2 billion in fiscal 2020. For more
information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking
StatementThis press release includes information that
constitutes forward-looking statements made pursuant to the safe
harbor provision of the Private Securities Litigation Reform Act of
1995, including statements about Amdocs’ growth and business
results in future quarters. Although we believe the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our
expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may
cause future results to differ from those anticipated. These risks
include, but are not limited to, the effects of general economic
conditions, the duration and severity of the COVID-19 pandemic, and
its impact on the global economy, Amdocs’ ability to grow in the
business markets that it serves, Amdocs’ ability to successfully
integrate acquired businesses including Openet, adverse effects of
market competition, rapid technological shifts that may render the
Company's products and services obsolete, potential loss of a major
customer, our ability to develop long-term relationships with our
customers, and risks associated with operating businesses in the
international market. Amdocs may elect to update these
forward-looking statements at some point in the future; however,
the Company specifically disclaims any obligation to do so. These
and other risks are discussed at greater length in Amdocs’ filings
with the Securities and Exchange Commission, including in our
Annual Report on Form 20-F for the fiscal year ended September 30,
2019 filed on December 16, 2019 and our quarterly Form 6-K
furnished for the first quarter of fiscal 2020 on February 18, 2020
the second quarter of fiscal 2020 on May 18, 2020 and the third
quarter of fiscal 2020 on August 17, 2020.
Media Contact:
Deepshikha Kumar
Amdocs Public Relations
Tel: +91-9718024780
E-mail: deepshik@amdocs.com
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