Telefonica Enters Expansive, Multi-Year Strategic Collaboration with Amdocs to Provide Cloud-Enabled, Enhanced Digital Experience and Automated Operations in Hispanoamerica
09 November 2022 - 8:05AM
Amdocs (NASDAQ: DOX), a leading provider of software and services
to communications and media companies, today announced a strategic
extension and expansion of its collaboration with Telefonica
Hispanoamerica. Under the new multi-year agreement, Amdocs will
modernize business support systems (BSS) and deploy modules of its
cloud-native operational support system (OSS) on the public cloud
at Telefonica Argentina, Telefonica Chile and Telefonica Peru.
The new cloud native OSS modules and BSS suite,
operated under a managed services arrangement, will enable the
three Telefonica entities to reduce costs through increased
operational and delivery efficiencies, and drive improved business
and operational key performance indicators (KPIs), providing
Telefonica subscribers in these countries an enhanced digital
customer experience, as well as serving enterprise customers with
innovative new services.
Amdocs will also enable Telefonica affiliates to
drive business growth, increase time-to-market agility, and
introduce operational efficiencies by implementing an ongoing
Services Delivery Factory. Based on Amdocs’ advanced methodologies
and new technologies, Telefonica can accelerate automation and
continuously integrate in small development and operations
cycles.
“Telefonica is committed to empowering its users
in Hispanoamerica with customer-focused digital innovations,
helping them enjoy a better tomorrow,” said Andrea Folgueiras, CTO
at Telefonica. “We are pleased to strategically expand
our collaboration with Amdocs to drive this digital transformation
at our companies in Argentina, Chile and Peru, and be the first
operator in the region to migrate OSS modules to the cloud.”
“We are delighted to significantly strengthen
and expand our partnership with Telefonica, and we are delighted to
support their vision of harnessing the latest technology
innovations to deliver amazing customer experiences,” said Anthony
Goonetilleke, Group President of Technology and Head of Strategy at
Amdocs. “We look forward to partnering with Telefonica as they
drive their business to new heights in the growing Latin American
market.”
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About AmdocsAmdocs helps those
who build the future to make it amazing. With our market-leading
portfolio of software products and services, we unlock our
customers’ innovative potential, empowering them to provide
next-generation communication and media experiences for both the
individual end user and enterprise customers. Our 31,000 employees
around the globe are here to accelerate service providers’
migration to the cloud, enable them to differentiate in the 5G era,
and digitalize and automate their operations. Listed on the NASDAQ
Global Select Market, Amdocs had revenue of $4.58 billion in fiscal
2022. For more information, visit www.amdocs.com
Amdocs’ Forward-Looking
StatementThis press release includes information that
constitutes forward-looking statements made pursuant to the safe
harbor provision of the Private Securities Litigation Reform Act of
1995, including statements about Amdocs’ growth and business
results in future quarters. Although we believe the expectations
reflected in such forward-looking statements are based upon
reasonable assumptions, we can give no assurance that our
expectations will be obtained or that any deviations will not be
material. Such statements involve risks and uncertainties that may
cause future results to differ from those anticipated. These risks
include, but are not limited to, the effects of general economic
conditions, Amdocs’ ability to grow in the business markets that it
serves, Amdocs’ ability to successfully integrate acquired
businesses, adverse effects of market competition, rapid
technological shifts that may render the Company's products and
services obsolete, potential loss of a major customer, our ability
to develop long-term relationships with our customers, and risks
associated with operating businesses in the international market.
Amdocs may elect to update these forward-looking statements at some
point in the future; however, the Company specifically disclaims
any obligation to do so. These and other risks are discussed at
greater length in Amdocs’ filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2021 filed on December 10, 2021,
and our Form 6-K furnished for the first quarter of fiscal 2022 on
February 14, 2022, for the second quarter of fiscal 2022 on May 24,
2022 and for the third quarter of fiscal 2022 on August 15,
2022.
About
Telefonica Telefónica is one of the largest
telecommunications service providers in Spanish America. The
company operates under the Movistar trademark and offers fixed
broadband connectivity -with FTTH solutions- and mobile services
with 4G and 5G networks (the latter only in Chile), as well as a
wide range of digital services for more than 109 million
residential and business customers across the region. Telefónica
Hispam offers its services in: Mexico, Colombia, Venezuela, Peru,
Ecuador, Uruguay, Chile and Argentina.
Media Contacts
Michael ZemaAmdocs Public RelationsE-mail:
michael.zema@amdocs.com
Dulce JimenezTelefónica CommsE-mail:
dulce.jimenez@telefonica.com
Emily Holt PAN Communications for Amdocs Email:
Amdocs@pancomm.com
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