Pega Launches Gen AI Capabilities to Unlock Rapid Digital Transformation
20 November 2024 - 1:00AM
Business Wire
Rethink and replace legacy systems fast with
new Pega GenAI Blueprint features
Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation
Company™, today announced the availability of new AI-driven legacy
discovery capabilities in Pega GenAI Blueprint™ to accelerate the
daunting task of modernizing legacy systems that hold organizations
back. Now IT teams can analyze their existing systems in seconds
and reimagine their workflows while reducing technical debt.
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the full release here:
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This image demonstrates how a BPMN file
representing legacy IT systems can be analyzed and ingested into
Pega GenAI Blueprint using generative AI. (Graphic: Business
Wire)
The technical debt crisis continues to stifle organizations: a
global Protiviti survey of C-level leaders found nearly 70% say
technical debt significantly impacts their ability to innovate. But
modernization projects are typically tedious and resource
intensive, with the initial discovery and analysis of existing
systems taking months of manual work. Meanwhile, employee
productivity drops, customers defect from broken experiences, and
IT continues to divert their limited resources to maintenance
instead of modernizing.
Pega GenAI Blueprint, the AI-infused workflow design platform
launched earlier this year, empowers organizations to reimagine
their mission-critical workflows, fast. With newly added legacy
discovery features, it jumpstarts digital transformation projects
to rethink and replace inefficient systems and applications. Users
can now leverage generative AI to analyze existing IT assets and
quickly create new, modern, cloud-native application ‘blueprints’
that are ready to build. This sidesteps lengthy discovery processes
that slow these projects from the start. Teams can then easily
collaborate to optimize customer journeys and migrate apps to the
cloud – not just lift and shift the same old tech to a new
platform.
Available today, new Pega GenAI Blueprint legacy discovery
capabilities include features for analyzing:
- Workflows: Pega GenAI Blueprint analyzes Business
Process Model and Notation (.bpmn) files commonly used for mapping
legacy system workflows. These files are translated into new
workflow blueprints built on Pega’s industry-leading case
management. The workflows can be easily refined from static
processes into dynamic, efficient customer journeys.
- Process mining analysis: For those who lack .bpmn files
or related system documentation, Pega Process Mining enables users
to analyze systems to uncover process maps, inefficiencies, and
optimization opportunities. Now those insights can be instantly
turned into Pega blueprints with just one click to jumpstart the
redesign process.
- Data definitions: Users can import data definition
language (.DDL) files – a syntax that describes database structures
– directly from their legacy systems. Pega GenAI Blueprint analyzes
these files to generate a data model for their reimagined
application – including data objects, fields, and relationships.
This enables quick data migration out of existing systems and into
new cloud-native data services.
- Integrations: Pega GenAI Blueprint analyzes OpenAPI
documents in YAML (.yaml) – the standard for describing back-end
system integrations – and automatically builds new data object
models in the blueprint. Pega’s Live Data virtualization layer
rationalizes the integrations into a logical data model between
workflows and back-end systems, abstracting complexity and enabling
increased workflow agility.
With more than 60,000 blueprints created since its launch, Pega
GenAI Blueprint is the fastest adopted solution in Pega’s history.
With nothing more than a natural language description of an app
idea, it designs components in seconds using generative AI and
drawing on Pega’s expertise, industry best practices, and internet
knowledge. This makes innovation easy so anyone can go from app
idea to functional app design exponentially faster and more
completely than any other workflow design tool.
Pega GenAI Blueprint releases new features every week to make
app design easier and faster. The latest updates include the
ability to add new automation types, like AI and robotic processes,
to the apps. Plus, with enhanced Live Preview, users can see how
their app will look for different personas before going live,
complete with their organization’s brand style and simulated
data.
The new Pega GenAI Blueprint features are available now to
anyone with a free Pega user login at www.pega.com/blueprint
Quotes & Commentary:
“Our team is heavily focused on continually modernizing our
systems so we can provide the best possible experience to our
members,” said Arnie Ignacio, vice president of platform
engineering, Navy Federal Credit Union. “Pega GenAI Blueprint has
greatly accelerated our ability to reimagine our systems and get
all stakeholders on the same page. By enabling us to import
existing documentation on our legacy systems into our blueprints,
we can kickstart our digital transformation projects even faster by
significantly shrinking the time it takes to map our existing
technology, which we can then optimize into more modern
applications.”
“Pega GenAI Blueprint has the potential to disrupt the workflow
design lifecycle by enabling business users, product managers,
architects, and developers to move quickly and responsibly, from
ideation to realization, for complex business processes,” said
Prashant Gaonkar, vice president and global head of enterprise
integration and process orchestration, Cognizant. “I believe that
the ability to quickly create modern, ready-to-build cloud-native
application blueprints helps deliver an optimized customer journey,
and we are seeing a positive impact in Pega adoption when Pega
GenAI Blueprint is leveraged."
“There are only so many Band-Aids that IT can keep applying
before their systems reach a breaking point,” said Kerim Akgonul,
chief product officer, Pega. “But digital transformation is a
herculean undertaking that’s typically fraught with failure. These
new features in Pega GenAI Blueprint turbocharge modernization
projects so organizations can finally shed their outdated tech and
curb technical debt while paving the way for a future-ready
business.”
Supporting Resources:
- More information: Pega GenAI Blueprint
- Demo video: New legacy transformation features in Pega
GenAI Blueprint
- Concept overview video: Reimagining legacy systems with
Pega GenAI Blueprint
- Pega Community: Pega GenAI Blueprint ‘what’s new,’
documentation, support and more
- Try it: Pega GenAI Blueprint dashboard
About Pegasystems
Pega is The Enterprise Transformation Company that helps
organizations Build for Change® with enterprise AI decisioning and
workflow automation. Many of the world’s most influential
businesses rely on our platform to solve their most pressing
challenges, from personalizing engagement to automating service to
streamlining operations. Since 1983, we’ve built our scalable and
flexible architecture to help enterprises meet today’s customer
demands while continuously transforming for tomorrow. For more
information on Pega (NASDAQ: PEGA), visit www.pega.com.
All trademarks are the property of their respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20241119512444/en/
Press: Sean Audet Pegasystems sean.audet@pega.com
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