nTelagent Selects QUOVADX Cloverleaf Integration Suite to Facilitate Payment Collection Process
04 July 2007 - 12:00AM
Business Wire
The Integration Solutions division (ISD) of Quovadx, Inc. (Nasdaq:
QVDX), a global, market-leading integration and interoperability
software business serving private and public healthcare and
healthcare IT vendor organizations, today announced that nTelagent,
a company focused on helping healthcare service providers make
better decisions and better manage the accounts of self-pay and
underinsured patients, has selected the QUOVADX� Cloverleaf�
Integration Suite to facilitate the payment collection process for
nTelagent�s Self-Pay Management System. For healthcare providers,
nTelagent�s system ensures improvement in up-front cash flow,
receivables and overall profitability by reducing bad debt and
improving the revenue cycle process for patients who must pay a
portion of the bill through co-pays and deductibles. nTelagent�s
system also enables banks to partner with healthcare providers in
offering patients options for paying their medical bills. This is
done in a scripted fashion based upon the healthcare service
provider�s policies or procedures. nTelagent will use the
Cloverleaf Integration Suite to integrate its patient
responsibility solution with its customers� existing clinical and
financial systems, allowing nTelagent to more easily obtain and
integrate information from disparate data sources. The Cloverleaf
solution will receive, translate, aggregate and integrate data sent
from the payer systems to nTelegant�s Self-Pay Management System,
thereby enabling the system to make accurate recommendations
regarding patient responsibility. For self-pay patients,
nTelagent�s system helps ensure that accounts are handled properly
and consistently from the point of service, including the
application of appropriate discounts and charity care based on each
healthcare provider�s business rules and accounting policies. The
nTelagent system identifies whether patients qualify for a
healthcare service provider�s charity plan by determining whether
they qualify for Medicaid or another type of discount. This is then
applied in a consistent and non-discriminatory manner. �nTelagent
needed a strong integration partner. Quovadx was the obvious choice
as the defacto standard for healthcare integration among healthcare
industry professionals,� said Earl Winter, chief executive officer,
nTelagent. �Because the Cloverleaf Integration Suite is the most
widely selected integration engine in the industry, many of our
provider customers already use and trust its proven solutions. This
partnership will allow for an improved patient experience at the
point of service as it will further increase upfront and overall
collections for our customers, reducing bad-debt expense for
healthcare service providers and helping reduce administrative
costs that are ultimately felt by consumers as a whole.� The
QUOVADX solution correlates data such as patient insurance
eligibility, and co-pay information and maps data integration into
the existing workflow of the nTelagent system. It then analyzes the
data and makes immediate payment recommendations to the office
staff and financial counselors at the hospitals when service is
rendered. The Cloverleaf-driven solution enables healthcare
providers to more effectively collect portions of the bill that are
the patients� responsibilities by transforming data sent from
disparate IT systems and applications into valuable and actionable
information. �The insured population is becoming increasingly
responsible for higher deductibles, co-insurance and health savings
plan minimums, making it difficult for providers to determine the
proper patient payment plans at the time of service and more
complex to accurately bill patients and insurance companies,� said
Afshin Cangarlu, executive vice president for Quovadx and president
of the company�s Integration Solutions division. �Working with
nTelagent will help improve those collection processes, making the
experience easier for healthcare providers and patients.�
Currently, it is estimated that healthcare providers are holding
$30 billion dollars in patient bad debt, with projected growth to
$60 billion in five years. nTelagent�s Self-Pay Management System
helps solve this problem as it improves up-front cash and overall
cash collection from patients while lowering administrative costs.
The Cloverleaf Integration Suite, a system integration solution for
healthcare providers and payers, connects disparate IT systems and
applications across an enterprise or beyond, normalizes the data
for presentation, and transforms the data into value-rich
information. The Cloverleaf solution enables real-time sharing of
clinical, administrative and financial data throughout an
organization, maximizing the value of existing technology systems
and decreasing the cost of integrating the healthcare enterprise.
About nTelagent nTelagent is a healthcare services company based in
Nashville, TN focused on helping healthcare service providers make
better decisions regarding patient responsibilities self-pay
issues, which include co-pays, deductibles and underinsured
patients and all categories of patients where bad debt is an issue.
nTelagent�s solution also properly identifies patient demographic
and insurance verification information and based upon a healthcare
organization�s specific rules and policies nTelagent�s solution
addresses all Charity applications in a non-discriminatory manner.
nTelagent�s technology ensures more money is collected up-front
before services are rendered The nTelagent system also enables
hospitals to ensure better government compliance reporting and
tracking. For more information, please visit
http://www.ntelagent.com. About The Integration Solutions Division
(ISD) of Quovadx The Integration Solutions division (ISD) of
Quovadx provides proven enterprise integration and enabling
solutions for private and public healthcare organizations,
healthcare information technology vendors and government entities.
ISD�s clinical, financial and HIT software infrastructure are
powered by award-winning Cloverleaf� technology and, coupled with
domain-specific service expertise, are designed to increase
interoperability, improve business process efficiency and leverage
existing technology systems. Cloverleaf� Integration Suite, the
most widely-adopted healthcare integration product on the market,
has thousands of implementation sites worldwide, with up to 5,800
hospitals in the U.S. � which represents 33% of all U.S. hospitals
and 40 percent of all large IDNs (Integrated Delivery Networks) in
the U. S. In addition, Cloverleaf solutions have significant share
of medium and large hospital systems in Germany and the Netherlands
and a growing presence in Canada, the U.K., Europe, Asia Pacific,
South Africa and the Middle East. For more information, please
visit www.isd-quovadx.com. QUOVADX, CLOVERLEAF, INSURENET and the
QUOVADX logo are registered trademarks or service marks of Quovadx,
Inc. in the U.S. and/or select foreign countries. The absence of a
trademark from this list does not constitute a waiver of Quovadx
Inc.�s intellectual property rights concerning that trademark. All
other company and product names mentioned may be trademarks of the
companies with which they are associated.
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