CVS Prescription Program May Take Time To Show Profit
03 June 2009 - 11:29PM
Dow Jones News
A CVS Caremark Corp. (CVS) program allowing customers to pick up
90-day maintenance prescriptions at stores rather than just through
the mail exemplifies the advantages that had been expected from the
2007 merger of the drugstore and the pharmacy-benefits company.
However, industry watchers seem split on the program's possible
bottom-line impact, with one saying it could boost per-share
earnings this year as much as 8%, while others say it may take
another year or two to produce profits. The difference stems from
the question of how quickly clients - both existing and new - will
join the plan. According to one estimate, less than 5% of the
company's current customers are enrolled.
Maintenance Choice, which CVS began testing last year, allows
customers to pick up 90-day prescriptions for chronic diseases at
the company's nearly 7,000 retail locations for the same price they
pay for mail-order prescriptions.
Mail order generally offers better margins to drugstores and is
considered more customer friendly because it's cheaper. CVS,
however, says it can dispense these prescriptions more profitably
at the retail level.
Due to so-far unsatisfying returns on the pharmacy-benefits side
of the business, investors have been skeptical about the merged
company, valuing CVS stock at a discount in terms of its
price-earnings ratio compared with drugstore competitors and other
pharmacy-benefits managers. Last month, however, CVS said
Maintenance Choice boosted its retail pharmacy sales by 1.2
percentage points.
"We expect the market to take a 'show me' attitude until
bottom-line results return," Morgan Stanley analyst Mark Wiltamuth
said.
While CVS shares have lost about 27% of their value in the last
52 weeks, they've added about 9% since the beginning of the year.
That's better than the S&P 500 Index, which has lost almost a
third of its value in the last 52 weeks, and is up about 5% so far
this year.
CVS said about 45% of those members enrolled in Maintenance
Choice have switched to the retail option so far.
Adam Fein, president of Pembroke Consulting Inc. and author of a
blog called Drug Channels, says he doesn't doubt that Maintenance
Choice is profitable overall for CVS, but he is waiting for the
company to explain how the move from mail to retail for the
prescriptions alone boosts profitability.
He says the total operating expenses for moving a script to a
retail store for dispensing should be generally higher than
dispensing from a mail warehouse.
"There still seems to be an open question: Is CVS Caremark
sacrificing profitability of mail prescriptions by moving them to a
retail setting?" Fein said. "Is there a loss of profitability
moving the prescription from one place to the other?"
Despite the questions, some analysts are making ambitious
predictions about Maintenance Choice's contribution to CVS' bottom
line, based primarily on market-share gains as the program
continues to roll out.
Among the most bullish is Jefferies analyst Scott Mushkin, who
estimates that the program could boost 2009 earnings per share as
much as 20 cents. He thinks earnings will benefit most in the
second half of 2009 and even more in 2010, as the Maintenance
Choice population expands to include existing participants not in
mandatory mail programs and altogether new members, which "deliver
the most profitability to the system."
Bernstein analyst Helene Wolk sees Maintenance Choice boosting
CVS' bottom line by about 20 cents in 2010, mostly from share
gains. She says there will be minimal impact to CVS' financial
results this year because the program is still in early stages and
so far most of its experience has been with existing clients.
As of July 1, 2.8 million participants, or less than 5% of CVS'
total customers, will be enrolled in Maintenance Choice, Wolk
said.
Morgan Stanley's Wiltamuth said he expects that if Maintenance
Choice makes the impact some predict, it will be no earlier than
2010, and more likely in 2011.
"We are very much in the first inning in the adoption" of
Maintenance Choice, Wiltamuth said. "It's about uptake right now,
not profitability."
-By Kelly Nolan, Dow Jones Newswires; 201-938-4049;
kelly.nolan@dowjones.com