James Cook University Singapore Selects Juniper Networks to Enable Transformative Blended Learning Experiences Powered by an AI-Driven Network
26 January 2024 - 1:00PM
Business Wire
Juniper's AI-driven solutions provide a
predictable, reliable and measurable network, enhancing campus
experiences for students, staff and guests
Juniper Networks® (NYSE:JNPR), a leader in secure, AI-driven
networks, today announced that James Cook University Singapore (JCU
Singapore), the first international campus of James Cook University
Australia (JCU Australia), deployed Juniper’s cloud-delivered
wireless access solutions driven by Mist AI™ for upgrades to its
campus network. With the Juniper Access Points, JCU Singapore has
built an AI-driven wireless network that supports its drive towards
creating a technology-enhanced education program, delivering
seamless blended learning experiences for its students.
Fully owned by JCU Australia and ranked in the top 2% of
universities in the world, the Singapore campus was established in
2003 as part of its commitment to internationalize its operations.
In addition to its research programs, the university offers a range
of university-level programs spanning various disciplines,
including Business, Tourism & Hospitality, Information
Technology, Education and Psychology. Over the years, the
university has invested in technology infrastructure to facilitate
effective communication, virtual learning, collaboration, and
campus facility enhancements.
During the pandemic, the university conducted over 60,000 online
learning and teaching sessions before resuming full campus
operations in 2022. In response to students’ feedback for JCU
Singapore to continue providing a flexible learning environment,
the university embarked on an ambitious project to offer most
courses through a blended learning approach. Additionally, as the
student population grew (surpassing the 2022 target by 6%), the
university recognized the need for a more robust network to support
their evolving mobility requirements.
Building on a long-term relationship that spans across its
campuses in Australia and Singapore, JCU Singapore teamed up with
Juniper to overhaul its campus wireless network. The university
deployed the Juniper AP43 and AP63 Wireless Access Points across
its facilities – including its lecture and seminar rooms,
libraries, labs, aquaculture research centers and sports facilities
– ensuring comprehensive high-speed wireless coverage across the
entire campus.
Using Juniper's Mist AI and Cloud, the university's IT team
effortlessly deployed the APs campus-wide, establishing the
wireless network before the school term and achieving comprehensive
network visibility through a unified management interface. The APs
work in conjunction with Juniper Mist™ Wi-Fi Assurance, enabling
the IT team to swiftly resolve Wi-Fi issues by pinpointing their
source, ensuring the best possible experience for students.
Since implementing an AI-driven network, students and faculty
have enjoyed improved wireless experiences. With the upgraded
network from Juniper, JCU Singapore now has access to automated
troubleshooting, analytics, and optimization. In addition,
cloud-based management also allows for centralized control, rapid
deployment, and easy scalability.
Looking forward, the university is also exploring the upgrade of
its existing Juniper switches, with plans to utilize Juniper’s
Indoor Location Services to develop a campus navigation app. These
network enhancements align with the university's commitment to
redefining the campus experience to better cater to the needs and
preferences of its students, staff, and guests.
Supporting Quotes:
“As James Cook University Singapore embraces blended learning,
we recognized the need to modernize our network to deliver a
stronger digital experience for our students, staff, and guests.
Juniper’s AI-driven solutions were key to helping us undergo a
smooth transformation, enabling our IT team to seamlessly upgrade
our network and provide a dependable high-speed wireless campus
experience. With an AI-driven network, we are confident in our
ability to continue offering the innovative events and programs
that we believe set us apart as we look to redefine the learning
journey at our campus.”
- Abdul Samathu, Assistant Manager, ICT,
James Cook University
“Technology, in particular AI, is leading the transformation of
education, reshaping the way universities operate. We are honored
to support James Cook University Singapore in their endeavors that
seek to effectively transform the learning experience for its
students. With our AI-driven solutions, we are committed to
empowering the university to achieve a revitalized blended learning
program for its students, all while enhancing the digital
experience for everyone across its campus.”
- Perry Sui, Area Vice President, ASEAN &
Taiwan, Juniper Networks
Additional Resources
- Case Study: James Cook University Singapore Powers Learning
with an AI-driven Network
- Product & Solution Pages:
- Juniper Networks Wireless Access Points and Edge
- Juniper Mist™ Wi-Fi Assurance
- Follow Juniper Networks online: Facebook | X (Twitter) |
LinkedIn
- Juniper Blogs and Community: J-Net
About Juniper Networks
Juniper Networks is dedicated to dramatically simplifying
network operations and driving superior experiences for end users.
Our solutions deliver industry-leading insight, automation,
security and AI to drive real business results. We believe that
powering connections will bring us closer together while empowering
us all to solve the world’s greatest challenges of well-being,
sustainability and equality. Additional information can be found at
Juniper Networks (www.juniper.net) or connect with Juniper on X
(Twitter), LinkedIn and Facebook.
Juniper Networks, the Juniper Networks logo, Juniper, Junos, and
other trademarks listed here are registered trademarks of Juniper
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owners.
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Media Relations: Kenneth Chew Juniper Networks +65 6959
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