20 Largest Counties in Texas Now Served by Case Management Solution From Tyler Technologies
03 April 2020 - 12:17AM
Business Wire
Jefferson County selects Tyler’s Odyssey
modules for court case management
Tyler Technologies, Inc. (NYSE: TYL) announced today that it has
signed a software-as-a-service (SaaS) agreement with Jefferson
County, Texas, for Tyler’s Odyssey Case Manager™, Odyssey Attorney
Manager™, Tyler Corrections™, and SoftCode™ civil process
solutions. With this agreement, Tyler’s Odyssey solution will now
serve all of the 20 largest counties in Texas by population and 86
Texas counties in total.
Jefferson County recognized that a new case management system
could provide advanced data sharing capabilities and increased
operational efficiencies. A team from the county evaluated several
vendors, ultimately selecting Tyler because of the company’s
expertise in the public sector and specifically its expertise – and
track record – in Texas to help streamline judicial processes for
courts.
“We selected Tyler to provide crucial case management software
because we know that it has been successful for many of our
neighboring counties,” said Jeff Ross, director of management
information systems, Jefferson County. “By leveraging Tyler’s SaaS
solution, we will improve security and redundancy, and decrease the
burden on our IT staff to maintain systems, which is a win-win for
our staff and our taxpayers. We’re especially excited about the
increased ability to share data across county agencies, streamlined
reporting, and overall efficiency we will gain by using
Odyssey.”
Once implemented, Tyler’s Odyssey solution will manage all
aspects of court case management for the county, and Tyler’s
SoftCode solution will enable staff to execute civil process
efficiently. In addition, Odyssey will help increase the sharing of
critical case information across offices. It will also ensure that
Jefferson County will have access to the latest technologies and be
able to meet all state reporting requirements.
Because the county selected Odyssey as a SaaS solution, it will
also benefit from
- A Criminal Justice Information Services (CJIS)-compliant
environment
- A predictable budget since costs are fixed for the term of the
agreement
- Flexibility for the county’s IT employees to focus on end
users’ most critical needs
- Less burden associated with infrastructure and storage
maintenance and cost
“We’re pleased to have Jefferson County join a large group of
Texas counties that use Odyssey every day to efficiently manage its
courts,” said Rusty Smith, president of Tyler’s Courts &
Justice Division. “Not only will Jefferson County have
comprehensive and secure case management, but it will also benefit
from a SaaS solution ensuring the latest technology and security
compliance.”
Jefferson County is located in southeast Texas on the Gulf of
Mexico and has a population of more than 250,000. It includes the
cities of Beaumont, Port Arthur, and Port Neches.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler’s end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler’s solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 26,000 successful installations
across more than 10,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. A financially strong company, Tyler has achieved
double-digit revenue growth every quarter since 2012. It was also
named to Forbes’ “Best Midsize Employers” list in 2019 and
recognized twice on its “Most Innovative Growth Companies” list.
More information about Tyler Technologies, headquartered in Plano,
Texas, can be found at tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200402005033/en/
Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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