UnitedHealthcare and Optum Act to Support People in Oklahoma and Texas Affected by Floods
27 May 2015 - 9:11AM
Business Wire
- Free emotional-support help line
from Optum open to anyone
- Assistance for UnitedHealthcare plan
participants whose access to care may have been affected
UnitedHealth Group (NYSE: UNH) and its benefits and services
businesses, UnitedHealthcare and Optum, are taking immediate action
to help people affected by the recent floods in parts of Oklahoma
and Texas.
This includes a free emotional-support line to help people in
the affected communities and assisting health plan participants who
may be affected and need to make alternate arrangements to ensure
continuity of care.
- Free Help Line: Optum, a leading
health and behavioral health services company, is offering a free
emotional-support help line.The toll-free number, 866-342-6892,
will be open 24 hours a day, seven days a week, for as long as
necessary. The service is free of charge and open to anyone.
Specially trained Optum mental health specialists help people
manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to
community resources to help them with specific concerns, including
financial and legal matters.Along with the toll-free help line,
emotional-support resources and information are available online at
www.liveandworkwell.com.
- Help Finding a Network Care
Provider, Early Refills: Plan participants who need help
finding a care provider in the UnitedHealthcare network or
obtaining early prescription refills can call customer care at the
number located on the back of their medical ID card.For plan
participants who may have misplaced their medical ID card, call
866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday
through Friday. People enrolled in employer-sponsored and
individual health plans who have a smartphone can download the free
Health4Me app, which provides instant access to their ID
card, network care providers, their personal health benefits and
more. The Health4Me app is available as a free download at the
Apple iTunes App Store and the Android Market on Google Play.
About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a diversified health and
well-being company dedicated to helping people live healthier lives
and making health care work better. UnitedHealth Group offers a
broad spectrum of products and services through two distinct
platforms: UnitedHealthcare, which provides health care coverage
and benefits services; and Optum, which provides information and
technology-enabled health services. For more information, visit
UnitedHealth Group at www.unitedhealthgroup.com or follow
@UnitedHealthGrp on Twitter.
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Group.
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version on businesswire.com: http://www.businesswire.com/news/home/20150526006290/en/
UnitedHealth GroupDimitri Senaratna,
952-936-3275dimitri_senaratna@uhg.com
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