Western Union Pays Tribute to First Responders & Essential Workers Globally
07 May 2020 - 10:00PM
Business Wire
Western Union provides fee reduction for
frontline and essential workers as a part of company’s ongoing
efforts to provide essential money transfers and payments services
amid the COVID-19 pandemic
Western Union (NYSE: WU), a leader in cross-border,
cross-currency money movement and payments, today announced a 50
percent fee reduction1 for front-line responders and essential
workers sending money globally via any of the company's digital
channels for the next two weeks. The promotion is a small tribute
by the company to these customers for their endless commitment to
their local communities and dedication to maintain the
infrastructure and resources necessary to keep local economies
afloat.
More than 65 percent of global citizens working and living
across the world occupy roles as first responders or in essential
service industries, according to Western Union’s business
intelligence. These global citizens indexed high in such roles
across major countries: 63 percent in the U.S.; 67 percent in the
U.K; 68 percent in France; 70 percent in Germany; 62 percent in
Australia; 58 percent in the UAE and 71 percent in Saudi
Arabia.
“When the world stopped, our first responders and essential
workers kept going,” said Western Union President and CEO Hikmet
Ersek. “They have continued to show up, day after day, to make it
possible for our communities and economies to carry on.”
“Many of the world’s frontline or essential workers are global
citizens who regularly send money to loved ones back home. At
Western Union, our inspiration comes from our customers who trust
us with their hard-earned money. We want to acknowledge their
dedication to keeping remittances moving to the communities and
economies around the world that depend on them the most and support
them as they continue promoting the health and safety of the
communities around them.”
The fee reduction, valid with transfer code THANKS2020, applies
to any transaction initiated in the majority of Western Union’s
digital-enabled countries at westernunion.com or via the Western
Union app, and received anywhere Western Union’s Global Network
reaches: via bank account or wallet payout in more than 100
countries, as well as retail Agent locations in 200 countries and
territories. The fee reduction will run from now until May 20, 2020
and is available to first responders representing medical, police,
and fire department professionals as well as essential workers
across food, transport, utility, and other essential industries,
including manufacturing and construction.
Last month, Western Union announced the expansion of its digital
money transfer services, the fastest-growing part of its business
in 2019, to more than 75 countries. The end-to-end coverage ensures
that these safe, convenient digital services are available to
millions of the world’s most active money movers, especially during
COVID-19. The company also last month announced, “Digital
Location”, a phone-based concierge service meant to help customers
complete digital transactions from the safety of their homes as
well as home-delivery of remittance funds in some markets.
Western Union and the Western Union Foundation, along with
partners, have pledged more than US$1.0 million in the fight
against COVID-19. The foundation is prioritizing initiatives that
include strengthening healthcare systems around the globe, serving
vulnerable populations, including refugees and migrants.
Additionally, the Foundation will continue to support local and
global nonprofit organizations providing access to essential
services, including hunger relief, medical training, education,
supplies and equipment for frontline healthcare workers.
In addition, Western Union Business Solutions’ WU® NGO GlobalPay
platform has enabled NGOs to focus on the vital work at hand
delivering critical international operations to support communities
in need. Since 2012, more than 2,000 NGOs have sent nearly $8
billion around the world in 132 currencies to more than 200
countries, through the platform.
All of Western Union’s responses and initiatives related to
COVID-19 may be accessed via our dedicated Resource Center
here.
WU-G
About Western Union
The Western Union Company (NYSE: WU) is a global leader in
cross-border, cross-currency money movement and payments. Our
omnichannel platform connects the digital and physical worlds and
makes it possible for consumers and businesses to send and receive
money and make payments with speed, ease, and reliability. As of
March 31, 2020, our network included over 550,000 retail agent
locations offering our branded services in more than 200 countries
and territories, with the capability to send money to billions of
accounts. Additionally, westernunion.com, our fastest growing
channel in 2019, is available in over 75 countries, plus additional
territories, to move money around the world. With our global reach,
Western Union moves money for better, connecting family, friends
and businesses to enable financial inclusion and support economic
growth. For more information, visit www.westernunion.com.
Reference:
Western Union makes money on the foreign exchange conversion
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version on businesswire.com: https://www.businesswire.com/news/home/20200507005496/en/
Western Union Global Communications Pia De
Lima; Pia.DeLima@westernunion.com +1 (954)
260-5732
Western Union Americas Margaret
Fogarty; margaret.fogarty@wu.com
Western Union Middle East & Africa Mohamed El
Khalouki; Mohamed.ElKhalouki@wu.com
Western Union Asia-Pacific Karen
Santos; Karen.Santos2@westernunion.com
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