Coveo Announces Next Relevance 360° Event - Beyond Personalization; Profitize Experiences with AI
23 February 2023 - 1:23AM
Coveo (TSX:CVO), a leader in AI-powered relevance platforms
that transform search, recommendations, personalization, and
merchandising within digital experiences, announced the speakers
for the next Coveo Relevance 360° virtual event. Madhav Thattai,
SVP & COO, Customer Success Strategy & Operations at
Salesforce and Jeff Angus, VP IT, Ecommerce at Caleres will join
Coveo C-suite executives on March 23, 2023 at 11:00AM ET for a
virtual 60-minute master class on how to profitize experiences with
AI.
In less than an hour, attendees will find out how
AI can:
- Transform ecommerce experiences to make them
relevant, personalized, and much more profitable.
- Transform customer service to boost CSAT while
significantly reducing cost-to-serve.
- Transform the entire customer AND employee experience to offer
a best-in-class “Total Experience”. Relevant,
unified, optimized.
- Get a real-world, behind-the-scenes look at how two leading
enterprises, Salesforce and Caleres, are using
Coveo AI to project a strong, confident 2023.
“We believe winning enterprises focus on two
crucial things, especially during times of economic uncertainty,”
said Louis Tetu, Chairman and CEO at Coveo. “They stay laser
focused on better serving their customers without adding costs, and
they seek ways to maximize revenue and profitability with a better
commerce experience. We believe we are in the “optimized experience
economy”, and that digital is just table stakes. Offering 1:1
personalized and relevant digital experiences that are optimized to
boost profitability is the new imperative for enterprises.
Companies can either invest in AI and use data to help optimize
that challenge at scale, or will likely have to compete against
it.”
Find out what is
working well from these experts:
- Louis Tetu, Chairman and CEO at Coveo.
- Laurent Simoneau, Founder, President, and CTO at Coveo.
- Madhav Thattai, SVP & COO, Customer Success at Salesforce,
the world’s #1 customer relationship management (CRM) platform for
marketing, sales, commerce, service, and IT teams.
- Jeff Angus, VP IT, Ecommerce at Caleres, an American footwear
company that owns and operates a variety of footwear brands
including Famous Footwear, Sam Edelman, Franco Sarto, Dr. Scholl’s
Shoes, and more.
Interested in a deeper dive? Coveo is also hosting
“New in Coveo” sessions following Relevance 360°. Choose from four
different tracks, covering ecommerce, service, workplace, and
website, all tailored to help specific enterprise needs.
Are you ready to learn how to deliver great
experiences profitably with the power of AI? Secure your spots at
Relevance 360° and “New in Coveo” sessions now. For more
information on event speakers and to sign up, visit:
https://get.coveo.com/relevance360/
About Coveo SolutionsWe believe
that relevance is critical for businesses to win in the new digital
experience economy and to serve people the way they expect while
ensuring optimal business performance, and that applied AI is an
imperative to achieve these goals.
Coveo is a market-leading AI-powered relevance
platform that injects search, recommendations, personalization, and
merchandising intelligence into digital experiences such as
commerce, service, website, and workplace applications. Coveo’s
platform is cloud-native SaaS, multi-tenant, API-first, and
headless, and can easily integrate into almost any digital
experience. Our solutions are designed to provide tangible
financial value to our customers by helping to drive improvements
in conversion, revenue, and margins, reduce customer support costs,
increase customer satisfaction and website engagement, and improve
employee proficiency and satisfaction.
Our AI platform powers digital experience relevance
for many of the world’s most innovative brands, serving millions of
people and billions of interactions, and is supported by a large
network of global systems integrators and implementation partners.
Coveo is a Salesforce ISV Partner, a Global SAP CX Partner, and an
Adobe Accelerate Exchange Partner.
Stay up to date on the latest Coveo news and
content by subscribing to the Coveo blog, and following Coveo
on LinkedIn, Twitter, and YouTube.
Media ContactHighwire
PRCoveomedia@coveo.com+1 418-263-1111
An image accompanying this announcement is
available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/a871a21d-4ac0-4cf2-873b-7577441e7720
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