Welcome In! T-Mobile is First in Wireless to Greet Customers and Employees at Stores and Buildings with WELL Health-Safety Seal
02 July 2021 - 1:01AM
Business Wire
The Un-carrier puts people first, meeting
rigorous standards established by International WELL Building
Institute and 600+ public health experts to earn WELL Health-Safety
Rating at thousands of locations
T-Mobile US, Inc. (NASDAQ: TMUS) is the first
wireless provider to earn the WELL Health-Safety seal, which is
based on a new global rating for ensuring spaces and places adhere
to science-backed standards that put health and safety first.
T-Mobile achieved the rating for the measures it has undertaken at
more than 3,200 retail stores, 22 customer experience centers and
its Bellevue and Kansas City headquarters — locations that cover a
total of nearly 16 million square feet! Starting now, customers and
employees can look for the WELL Health-Safety seal at the entrance
of most T-Mobile locations.
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The Un-carrier puts people first, meeting
rigorous standards established by International WELL Building
Institute and 600+ public health experts to earn WELL Health-Safety
Rating at thousands of locations (Photo: Business Wire)
T-Mobile earned the rating and associated seal after third-party
experts validated the company’s policies for keeping spaces
sanitized and air-filtrated, communicating health and safety
efforts, helping employees and customers prepare for possible
emergencies and providing essential wellness services such as
additional sick leave and vaccines. The Un-carrier also received an
innovation credit for being the first wireless provider to make the
988-emergency lifeline immediately available to customers across
the country for critical mental health support services.
“Since the very early days of the pandemic, T-Mobile has been
focused on doing everything we can to ensure our customers and
employees feel healthy and supported when they step into any of our
spaces, and this WELL Health-Safety rating reflects our immense
dedication to those efforts,” said Darcey Estes, vice president of
Corporate Real Estate and Facilities at T-Mobile. “As a result, we
can welcome customers and employees back into buildings that are
healthier, cleaner and safer than they’ve ever been. It feels good
to start returning to normal and having the in-person interactions
we’ve all been missing.”
The WELL Health-Safety rating was created by the International
WELL Building Institute (IWBI), the global authority on healthy
buildings, and incorporates guidance from more than 600 public
health experts from around the world. Developed in response to the
COVID-19 pandemic, the WELL Health-Safety rating is grounded in the
premise that buildings and organizations play an important role in
supporting public health and well-being and their need to prepare
for and respond to global health challenges like the one we’re
experiencing now. Additionally, the WELL Health-Safety rating is
third-party verified by the Green Business Certification Inc.
“T-Mobile is leading the pack as the first wireless provider to
earn the WELL Health-Safety rating by rapidly implementing
innovative cleaning and sanitization policies, emergency
preparedness programs and health resources such as access to mental
health and vaccine services,” said IWBI president and CEO Rachel
Hodgdon. “Their efforts are paving the way toward a healthy,
resilient recovery for all.”
The WELL Health-Safety rating is now being deployed across one
billion square feet of real estate. T-Mobile earned this rating
along with other notable companies including JPMorgan Chase &
Co., Simon Property Group and Montage Hotels & Resorts. To
learn more about the WELL Health-Safety rating, visit
WellHealthSafety.com.
About T-Mobile US, Inc.
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile, Metro by
T-Mobile and Sprint. For more information please visit:
http://www.t-mobile.com.
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T-Mobile US Media Relations MediaRelations@T-Mobile.com or
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