AMN Healthcare Introduces Strategic Partnership Solutions – First In-House Full-Service Language Service Solution for Health Systems
28 August 2024 - 12:07AM
AMN Healthcare Language Services (AMN LS), a leading provider of
language solutions for the healthcare industry, today announced the
launch of its newest offering – Strategic Partnership Solutions
(SPS) – created to transform language access programs in healthcare
organizations by providing comprehensive language services and
strategic support to organizations. SPS will take on the
operational responsibility as an in-house language service
department for health systems and organizations by partnering with
healthcare providers.
Through the offering, an organization can gain access to a range
of core language services, including video remote interpreting,
over-the-phone interpreting, in-person interpreting, and
translation. In addition, SPS will offer wraparound services and
solutions tailored to the specific needs of each organization,
determined through a thorough analysis and evaluation of their
language access program.
"Operating a language service department has traditionally been
seen as a cost associated with doing business. With SPS, we are
changing this narrative and redefining language services as a
strategic part of patient care that instead has the ability to
reduce cost by addressing common issues like longer lengths of
stay, missed appointments and higher readmissions driven by a lack
of language service resources,” said Jacobia Solomon, President,
AMN Language Services. “The launch of SPS represents a significant
milestone for the healthcare industry, and we are proud to be at
the forefront of this innovative approach to language access in
healthcare."
SPS addresses common challenges faced by healthcare
organizations, including limited resources, high staff turnover,
compliance issues, and difficulty in serving limited English
proficient populations. By leveraging AMN Healthcare's industry and
operational expertise, SPS aims to enhance the reliability,
efficiency, and cost-effectiveness of language access programs
while improving patient outcomes. Leaders at Yuma Regional Medical
Center, an SPS pilot site, have begun experiencing the solution's
effects.
"Our staff have been very impressed with the speed at which our
patients are getting connected with an interpreter and with the
quality of the interpretation that is occurring,” said Tina Rube,
Director of Patient Experience & Care Advocacy for Yuma
Regional Medical Center. “We finally have the resources to fully
provide for our many non-English speaking patients.”
For more information about Strategic Partnership Solutions (SPS)
and AMN Language Services, refer to this resource on
AMNHealthcare.com..
About AMN Healthcare AMN Healthcare is the
leader and innovator in total talent solutions for healthcare
organizations across the United States. Through a steadfast
partnership approach, we solve the most pressing workforce
challenges to enable better clinical outcomes and access to care.
We provide a comprehensive network of quality healthcare
professionals and deliver a fully integrated and customizable suite
of workforce technologies.
Media Contact:Erin Farrell TalbotFarrell Talbot
Consulting917-232-9309erin@farrelltalbot.com
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