Fastly Boosts Managed Security Service with Bot Management and Industry-Leading SLA
06 May 2024 - 11:01PM
Business Wire
Company kicks off RSA Conference™, the
cybersecurity industry’s annual event, with a guarantee to notify
and begin mitigation of critical security incidents within 30
minutes
In a significant milestone to help organizations get ahead of
today’s cyber threats, Fastly, Inc. (NYSE: FSLY), a leader in
global edge cloud platforms, today enhanced its Managed Security
Service with coverage of Fastly Bot Management, and an
industry-leading 30-minute time-to-notify service level agreement
(SLA).
Fastly’s recently released Bot Management solution combats
automated attacks at the edge and significantly reduces the risk of
fraud, DDoS attacks, account takeover, and other abuse. The
company’s new industry-leading time-to-notify SLA is fueled by the
visibility and tooling of Fastly’s security offering and guarantees
Fastly security experts will proactively notify and begin
mitigating critical security incidents within 30 minutes of
discovery, often before an incident is even discovered by a
customer. Other providers may have SLAs covering portions of
critical incidents, like DDoS attacks, but Fastly’s Managed
Security Service is committing to notification for any critical web
application security incident.
This announcement underscores the company’s commitment to
solving complex cybersecurity problems. Traditionally, the most
common SLA with managed security providers has been
time-to-respond, which dictates how fast a provider’s team will
respond after a customer raises a critical security incident.
Unfortunately, with the rise and speed of automated web-application
attacks, enterprise security teams may struggle to detect attacks
proactively. This concerning trend, combined with the growing
cybersecurity staff shortage, means that the role of a managed
security provider with the ability to leverage a bot management
solution that combats automated attacks at the edge has never been
more important.
“Managed Security Service is critical for organizations
addressing the complex and ever-changing cybersecurity landscape,
especially as they deal with shifting resources to better serve
their company and customers,” said Kip Compton, Chief Product
Officer at Fastly. “I’m excited to add Bot Management coverage and
our new time-to-notify SLA to Fastly Managed Security Service, and
I’m confident it will provide customers with peace of mind knowing
that our team of experts is helping protect their most important
assets against the latest web application attacks.”
Fastly Managed Security Service: How it Works
Fastly Managed Security Service is a premium offering powered by
the Fastly Edge Cloud Platform which includes coverage of Fastly’s
Next-Gen WAF, DDoS Mitigation, and now Bot Management
subscriptions. It provides customers with continuous monitoring and
proactive mitigation of web application attacks, all backed by a
15-minute response SLA, and now, a 30-minute time-to-notify SLA for
critical security incidents. The service also includes threat
hunts, robust post-event reporting, and ongoing strategic security
consultations to help ensure the highest level of application
protection and strengthen an organization’s overall security
posture.
Fastly’s Managed Security Service customers have access to:
- the Fastly Customer Security Operations Center (CSOC), a
global, follow-the-sun security organization which provides 24/7
monitoring, active mitigation and proactive threat hunts;
- strategic insights and guidance from Fastly Security Technical
Account Managers; and
- the Fastly Security Research Team, which uncovers threat
insights from across the industry and our customer base.
Fastly will showcase its Bot Management Solution, Managed
Security Service and other innovations at booth #1535 at RSA
Conference 2024, which opens today in San Francisco, California. To
learn more about Fastly’s Managed Security Service visit here. You
can also learn more about our new time-to-notify SLA here.
About Fastly, Inc.
Fastly’s powerful and programmable edge cloud platform helps the
world’s top brands deliver online experiences that are fast, safe,
and engaging through edge compute, delivery, security, and
observability offerings that improve site performance, enhance
security, and empower innovation at global scale. Compared to other
providers, Fastly’s powerful, high-performance, and modern platform
architecture empowers developers to deliver secure websites and
apps with rapid time-to-market and demonstrated, industry-leading
cost savings. Organizations around the world trust Fastly to help
them upgrade the internet experience, including Reddit, Wendy’s,
Stripe, Neiman Marcus, Universal Music Group, SeatGeek, and Advance
Publications. Learn more about Fastly at https://www.fastly.com,
and follow us @fastly.
Source: Fastly, Inc.
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Media Contact Spring Harris press@fastly.com
Investor Contact Vernon Essi, Jr. ir@fastly.com
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