Wells Fargo’s Steve Ellis to Retire; Digital Transformation Executive Lisa Frazier Joins Company to Lead Innovation
22 May 2018 - 11:00PM
Business Wire
Ellis will retire in September
Wells Fargo & Company (NYSE:WFC) announced today that Steve
Ellis, head of the Innovation Group, will retire after nearly 31
years with the company. In September, Lisa Frazier will become head
of the group, which focuses on accelerating Wells Fargo’s delivery
of next-generation products and services.
“Steve has been a champion for customer-centric innovation since
he joined the company more than three decades ago,” said Avid
Modjtabai, head of Payments, Virtual Solutions and Innovation for
Wells Fargo. “He has been a mentor to many, and his influence is
reflected in how we’re reimagining the future of banking. He has
been a trusted advisor to me over the years, and I wish him the
best in his well-deserved retirement.”
The Wells Fargo Startup Accelerator and upcoming GreenhouseSM
app are among the initiatives developed under Ellis’s leadership.
Previously, Ellis led the Wholesale Services Group, including
Treasury Management; Wholesale Banking Technology and Operations;
Wholesale Social Strategies, Innovation and Research and
Development; and the Enterprise Payment Strategies Group. Before
that he started and ran the Wholesale Internet Solutions group,
which launched Wells Fargo’s Commercial Electronic Office® (CEO®)
portal in 2000 and CEO Mobile® in 2007. Wells Fargo’s early move
into commercial online and mobile financial services was due in
large part to Ellis’s commitment to fostering workplace creativity
to uncover new ideas. He also held finance and operations roles in
Wells Fargo Commercial Banking, Real Estate Group, and Wholesale
Banking.
Frazier has significant experience in digital and technology
specializing in digital disruption, customer experience, and
product innovation. She has led highly regarded digital programs
for Commonwealth Bank of Australia and as a Partner at McKinsey
& Company. Most recently, Frazier has focused on advising
startup companies on growth, with examples including product
development at Jacobi Inc., and scaling enterprise integrations of
digital wealth management solutions at SigFig for financial
institutions like Wells Fargo. In addition, Frazier has served as
an advisor to the ANZ Banking Group and Citi FinTech.
“I am excited to have Lisa serve as a catalyst for innovation at
Wells Fargo,” said Modjtabai. “Her vision, passion, and deep
experience in digital transformation at scale will help us further
our efforts to build simple, personalized experiences that make a
difference in our customers’ lives.”
Frazier will join the company on May 29 and will be based in San
Francisco. Ellis will continue in his role until September to
ensure a smooth transition.
Frazier said, “I have long admired Wells Fargo’s approach to
innovation and the willingness to explore new things while always
keeping the focus on the customer experience. I am looking forward
to joining a talented team and contributing to Wells Fargo’s
outstanding work to use technology and innovation to make life
easier and simpler for customers and team members.”
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified,
community-based financial services company with $1.9 trillion in
assets. Wells Fargo’s vision is to satisfy our customers’ financial
needs and help them succeed financially. Founded in 1852 and
headquartered in San Francisco, Wells Fargo provides banking,
investments, mortgage, and consumer and commercial finance through
8,200 locations, 13,000 ATMs, the internet (wellsfargo.com) and
mobile banking, and has offices in 42 countries and territories to
support customers who conduct business in the global economy. With
approximately 265,000 team members, Wells Fargo serves one in three
households in the United States. Wells Fargo & Company was
ranked No. 25 on Fortune’s 2017 rankings of America’s largest
corporations. News, insights and perspectives from Wells Fargo are
also available at Wells Fargo Stories.
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version on businesswire.com: https://www.businesswire.com/news/home/20180522005464/en/
Media ContactSara Hassell,
704-715-6647sara.hassell@wellsfargo.com@SaraHassellWForJennifer
Langan,
213-253-3452jennifer.l.langan@wellsfargo.com@JennLanganWFInvestor
RelationsJohn Campbell,
415-396-0523John.m.campbell@wellsfargo.com
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