Form 10-Q - Quarterly report [Sections 13 or 15(d)]

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

———————

FORM 10-Q

———————

☒	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: September 30, 2024

☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from: _____________ to _____________

Issuer Direct Corporation

(Exact name of registrant as specified in its charter)

Delaware

1-10185

26-1331503

(State or Other Jurisdiction

of Incorporation)

(Commission

File Number)

(I.R.S. Employer

Identification No.)

One Glenwood Avenue, Suite 1001, Raleigh NC 27603

(Address of Principal Executive Office) (Zip Code)

(919) 481-4000

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class		Trading Symbol(s)		Name of each exchange on which registered
Common Stock, par value $0.001		ISDR		NYSE American

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer	☐	Accelerated filer	☐
Non-accelerated Filer	☐	Smaller reporting company	☒
(Do not check if a smaller reporting company)		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act) Yes ☐ No ☒

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date. As of November 7, 2024, the issuer had 3,833,977 shares of common stock issued and outstanding.

TABLE OF CONTENTS

PART I – FINANCIAL INFORMATION

Item 1.	Financial Statements.	3
	Consolidated Balance Sheets as of September 30, 2024 (Unaudited) and December 31, 2023	3
	Unaudited Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2024 and 2023	4
	Unaudited Consolidated Statements of Comprehensive Income (Loss) for the Three and Nine Months Ended September 30, 2024 and 2023	5
	Unaudited Consolidated Statement of Stockholders’ Equity for the Three and Nine Months Ended September 30, 2024 and 2023	6
	Unaudited Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2024 and 2023	7
	Notes to Unaudited Consolidated Financial Statements	8
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	19
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	33
Item 4.	Controls and Procedures	33

PART II – OTHER INFORMATION

Item 1.	Legal Proceedings	34
Item 1A.	Risk Factors	34
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	34
Item 3.	Defaults Upon Senior Securities	34
Item 4.	Mine Safety Disclosure	34
Item 5.	Other Information	34
Item 6.	Exhibits	34
	Signatures	35

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PART I – FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share amounts)

	September 30,			December 31,
	2024			2023
ASSETS	(unaudited)
Current assets:
Cash and cash equivalents	$	4,086		$	5,714
Accounts receivable (net of allowance for credit losses of $1,375 and $1,119, respectively		4,405			4,368
Income tax receivable		223			232
Other current assets		1,319			1,190
Total current assets		10,033			11,504
Capitalized software (net of accumulated amortization of $3,583 and $3,424, respectively)		934			556
Fixed assets (net of accumulated depreciation of $878 and $765, respectively)		401			495
Right-of-use asset – leases		830			1,022
Other long-term assets		153			158
Goodwill		21,927			21,927
Intangible assets (net of accumulated amortization of $11,607 and $9,562, respectively)		27,445			29,490
Total assets	$	61,723		$	65,152

LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable	$	1,420		$	1,308
Accrued expenses		2,185			1,919
Income taxes payable		13			11
Current portion of long-term debt		3,667			4,000
Deferred revenue		5,308			5,412
Total current liabilities		12,593			12,650
Long-term debt (net of debt discount of $74 and $87, respectively)		12,926			15,913
Deferred income tax liability		40			139
Lease liabilities – long-term		755			1,009
Other long-term liabilities		145			21
Total liabilities		26,459			29,732
Commitments and contingencies
Stockholders' equity:
Preferred stock, $0.001 par value, 1,000,000 shares authorized, no shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively.		—			—
Common stock $0.001 par value, 20,000,000 shares authorized, 3,833,977 and 3,815,212 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively.		4			4
Additional paid-in capital		23,999			23,531
Other accumulated comprehensive loss		(75	)		(49	)
Retained earnings		11,336			11,934
Total stockholders' equity		35,264			35,420
Total liabilities and stockholders’ equity	$	61,723		$	65,152

The accompanying notes are an integral part of these unaudited financial statements.

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ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

(in thousands, except share and per share amounts)

	For the Three Months Ended						For the Nine Months Ended
	September 30,			September 30,			September 30,			September 30,
	2024			2023			2024			2023
Revenues	$	6,953		$	7,569		$	21,602		$	25,839
Cost of revenues		1,781			1,797			5,466			5,962
Gross profit		5,172			5,772			16,136			19,877
Operating costs and expenses:
General and administrative		2,008			2,033			5,812			6,639
Sales and marketing expenses		1,618			1,838			5,684			6,258
Product development		671			581			2,044			1,887
Depreciation and amortization		719			727			2,158			2,172
Total operating costs and expenses		5,016			5,179			15,698			16,956
Operating income		156			593			438			2,921
Interest expense, net		(265	)		(298	)		(835	)		(817	)
Other income (expense), net		(343	)		165			(124	)		9
Income (loss) before taxes		(452	)		460			(521	)		2,113
Income tax expense		14			187			77			621
Net income (loss)	$	(466	)	$	273		$	(598	)	$	1,492
Income (loss) per share – basic	$	(0.12	)	$	0.07		$	(0.16	)	$	0.39
Income (loss) per share – fully diluted	$	(0.12	)	$	0.07		$	(0.16	)	$	0.39
Weighted average number of common shares outstanding – basic		3,833			3,810			3,823			3,799
Weighted average number of common shares outstanding – fully diluted		3,835			3,823			3,826			3,814

The accompanying notes are an integral part of these unaudited financial statements.

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ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(UNAUDITED)

(in thousands)

	For the Three Months Ended						For the Nine Months Ended
	September 30,			September 30,			September 30,			September 30,
	2024			2023			2024			2023
Net income (loss)	$	(466	)	$	273		$	(598	)	$	1,492
Foreign currency translation adjustment		21			(40	)		(26	)		5
Comprehensive income (loss)	$	(445	)	$	233		$	(624	)	$	1,497

The accompanying notes are an integral part of these unaudited financial statements.

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ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(UNAUDITED)

(in thousands, except share and per share amounts)

	Common Stock				Additional Paid-in		Accumulated Other Comprehensive			Retained			Total Stockholders’
	Shares		Amount		Capital		Income (Loss)			Earnings			Equity
Balance at December 31, 2022		3,791,020	$	4	$	22,147	$	(96	)	$	11,168		$	33,223
Stock-based compensation expense		—		—		337		—			—			337
Foreign currency translation		—		—		—		1			—			1
Net loss		—		—		—		—			(144	)		(144	)
Balance at March 31, 2023		3,791,020	$	4	$	22,484	$	(95	)	$	11,024		$	33,417
Stock-based compensation expense		—		—		354		—			—			354
Exercise of stock awards, net of tax		18,129		—		—		—			—			—
Foreign currency translation		—		—		—		44			—			44
Net income		—		—		—		—			1,363			1,363
Balance at June 30, 2023		3,809,149	$	4	$	22,838	$	(51	)	$	12,387		$	35,178
Stock-based compensation expense		—		—		359		—			—			359
Exercise of stock awards, net of tax		2,500		—		19		—			—			19
Foreign currency translation		—		—		—		(40	)		—			(40	)
Net income		—		—		—		—			273			273
Balance at September 30, 2023		3,811,649	$	4	$	23,216	$	(91	)	$	12,660		$	35,789

	Common Stock				Additional Paid-in			Accumulated Other Comprehensive			Retained			Total Stockholders’
	Shares		Amount		Capital			Income (Loss)			Earnings			Equity
Balance at December 31, 2023		3,815,212	$	4	$	23,531		$	(49	)	$	11,934		$	35,420
Stock-based compensation expense		—		—		(67	)		—			—			(67	)
Exercise of stock awards, net of tax		2,167		—		—			—			—			—
Foreign currency translation		—		—		—			(34	)		—			(34	)
Net loss		—		—		—			—			(139	)		(139	)
Balance at March 31, 2024		3,817,379	$	4	$	23,464		$	(83	)	$	11,795		$	35,180
Stock-based compensation expense		—		—		267			—			—			267
Exercise of stock awards, net of tax		14,332		—		—			—			—			—
Foreign currency translation		—		—		—			(13	)		—			(13	)
Net income		—		—		—			—			7			7
Balance at June 30, 2024		3,831,711	$	4	$	23,731		$	(96	)	$	11,802		$	35,441
Stock-based compensation expense		—		—		247			—			—			247
Exercise of stock awards, net of tax		2,266		—		21			—			—			21
Foreign currency translation		—		—		—			21			—			21
Net loss		—		—		—			—			(466	)		(466	)
Balance at September 30, 2024		3,833,977	$	4	$	23,999		$	(75	)	$	11,336		$	35,264

The accompanying notes are an integral part of these unaudited financial statements.

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ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

(in thousands)

	For the Nine Months Ended
	September 30,			September 30,
	2024			2023
Cash flows from operating activities:
Net (loss) income	$	(598	)	$	1,492
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization		2,317			2,217
Provision for credit losses		906			373
Deferred income taxes		(99	)		(506	)
Change in fair value of interest rate swaps		124			(379	)
Stock-based compensation expense		468			1,050
Measurement period adjustments		—			571
Non-cash interest adjustment on note payable		13			8
Changes in operating assets and liabilities:
Decrease (increase) in accounts receivable		(951	)		(1,669	)
Decrease (increase) in other assets		78			(92	)
Increase (decrease) in accounts payable		113			(49	)
Increase (decrease) in accrued expenses		19			(491	)
Increase (decrease) in deferred revenue		(96	)		(235	)
Net cash provided by operating activities		2,294			2,290

Cash flows from investing activities:
Capitalized software		(537	)		(319	)
Purchase of fixed assets		(19	)		(26	)
Purchase of acquired business, net of cash received		—			350
Net cash provided by (used in) investing activities		(556	)		5

Cash flows from financing activities:
Exercise of stock options		—			19
Payment of note payable		(3,333	)		(22,000	)
Issuance of secured promissory note		—			19,988
Payment for capitalized debt issuance costs		—			(88	)
Net cash used in financing activities		(3,333	)		(2,081	)

Net change in cash and cash equivalents		(1,595	)		214
Cash and cash equivalents – beginning		5,714			4,832
Currency translation adjustment		(33	)		4
Cash and cash equivalents – ending	$	4,086		$	5,050

Supplemental disclosures:
Cash paid for income taxes	$	170		$	993
Cash paid for interest	$	1,093		$	1,208

The accompanying notes are an integral part of these unaudited financial statements.

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ISSUER DIRECT CORPORATION AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

Note 1. Basis of Presentation

The unaudited interim consolidated balance sheet as of September 30, 2024 and consolidated statements of operations, comprehensive income (loss), stockholders’ equity and cash flows for the three and nine-month periods ended September 30, 2024 and 2023 included herein, have been prepared in accordance with the instructions for Form 10-Q under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Article 10 of Regulation S-X under the Exchange Act. In the opinion of management, they include all normal recurring adjustments necessary for a fair presentation of the financial statements. Results of operations reported for the interim periods are not necessarily indicative of results for the entire year. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States ("US GAAP" or “GAAP”) have been condensed or omitted pursuant to such rules and regulations relating to interim financial statements. The interim financial information should be read in conjunction with the 2023 audited financial statements of Issuer Direct Corporation (the “Company”, “We”, or “Our”) filed on Form 10-K for the year ended December 31, 2023.

Note 2. Summary of Significant Accounting Policies

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. Significant intercompany accounts and transactions are eliminated in consolidation.

Earnings Per Share (EPS)

Earnings per share accounting guidance requires that basic net income per common share be computed by dividing net income for the period by the weighted average number of common shares outstanding during the period. Diluted net income per share is computed by dividing the net income for the period by the weighted average number of common and dilutive common equivalent shares outstanding during the period. Shares issuable upon the exercise of stock options totaling 54,750 and 52,750 were excluded in the computation of diluted earnings per common share during the three and nine-month periods ended September 30, 2024, respectively, because their impact was anti-dilutive. There were 72,750 shares issuable upon the exercise of stock options excluded in the computation of diluted earnings per common share during the three and nine-month periods ended September 30, 2023, because their impact was anti-dilutive.

Revenue Recognition

Substantially all the Company’s revenue comes from contracts with customers for subscriptions to its cloud-based products or contracts for Communications and Compliance products and services. Customers consist of public corporate issuers and professional firms, such as investor and public relations firms. In the case of news distribution and webcasting offerings, customers also include private companies. The Company accounts for a contract with a customer when there is an enforceable contract between the Company and the customer, the rights of the parties are identified, the contract has economic substance, and collectability of the contract consideration is probable. The Company's revenues are measured based on consideration specified in the contract with each customer.

The Company's contracts include either a subscription to its entire platform, certain modules within the platform or to its Press Release Optimizer Plan (“PRO”), or an agreement to perform services, or any combination thereof, and often contain multiple subscriptions and services. For these bundled contracts, the Company accounts for individual subscriptions and services as separate performance obligations if they are distinct, which is when a product or service is separately identifiable from other items in the bundled package, and a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company separates revenue from its contracts into two revenue streams: i) Communications and ii) Compliance. Performance obligations of Communications contracts include providing subscriptions to certain modules or our entire Communications platform, distributing press releases on a per release basis or conducting webcasts, virtual annual meetings, or other events on a per event basis. PRO subscription contracts contain two performance obligations: (i) the first is a series of distinct services that include, but are not limited to, developing specific media plans, and creating content to be distributed and (ii) the second performance obligation being access to the PRO platform along with distribution of press releases, ongoing support, and assessment of performance as a stand-ready obligation. Performance obligations of Compliance contracts include providing subscriptions to certain Compliance modules or other stand-ready obligations to deliver services and annual report printing and distribution. Additionally, services are provided on a per project basis. Set up fees for disclosure services are considered a separate performance obligation and are satisfied upfront. Set up fees for the transfer agent module and investor relations content management module are immaterial. The Company’s subscription and service contracts are generally for one year, with automatic renewal clauses included in the contract until the contract is cancelled. The contracts do not contain any rights of returns, guarantees, or warranties. Since contracts are generally for one year, all the revenue is expected to be recognized within one year from the contract start date. As such, the Company has elected the optional exemption that allows the Company not to disclose the transaction price allocated to performance obligations that are unsatisfied or partially satisfied at the end of each reporting period.

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The Company recognizes revenue for subscriptions evenly over the contract period, upon distribution for per release contracts and upon event completion for webcasting and virtual annual meeting events. For service contracts that include stand ready obligations, revenue is recognized evenly over the contract period. For all other services delivered on a per project or event basis, the revenue is recognized at the completion of the event. The Company believes recognizing revenue for subscriptions and stand ready obligations using a time-based measure of progress, best reflects the Company’s performance in satisfying the obligations.

For bundled contracts, revenue is allocated to each performance obligation based on its relative standalone selling price. Standalone selling prices are based on observable prices at which the Company separately sells the subscription or service. If a standalone selling price is not directly observable, the Company uses the residual method to allocate any remaining price to that subscription or service. The Company reviews standalone selling prices, at least annually, and updates these estimates if necessary.

The Company invoices its customers based on the billing schedules designated in its contracts, typically upfront on either a monthly, quarterly or annual basis or per transaction at the completion of the performance obligation. Deferred revenue for the periods presented was primarily related to press release packages which have been prepaid, however the releases have not yet been disseminated, as well as, subscription and service contracts, which are billed upfront, quarterly, or annually, however the revenue has not yet been recognized. The associated deferred revenue is generally recognized as press releases are disseminated for press release packages and ratably over the billing period for subscriptions. Deferred revenue as of September 30, 2024 and December 31, 2023, was $5,308,000 and $5,412,000, respectively, and is expected to be recognized within one year. Revenue recognized for the nine months ended September 30, 2024 and 2023, which was included in the deferred revenue balance at the beginning of each reporting period, was approximately $4,699,000 and $3,659,000, respectively. Accounts receivable, net of allowance for credit losses, related to contracts with customers was $4,405,000 and $4,368,000 as of September 30, 2024 and December 31, 2023, respectively. Since substantially all the contracts have terms of one year or less, the Company has elected to use the practical expedient regarding the existence of a significant financing.

Costs to obtain contracts with customers consist primarily of sales commissions. As of September 30, 2024 and December 31, 2023, the Company has capitalized $125,000 and $130,000, respectively, of costs to obtain contracts that are expected to be amortized over more than one year. For contract costs expected to be amortized in less than one year, the Company has elected to use the practical expedient allowing the recognition of incremental costs of obtaining a contract as an expense when incurred. The Company has considered historical renewal rates, expectations of future renewals and economic factors in making these determinations.

Cash Equivalents

For purposes of the Company’s financial statements, the Company considers all highly liquid investments purchased with an original maturity date of three months or less to be cash equivalents.

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Accounts Receivable and Allowance for Credit Losses

The Company adopted Financial Accounting Standards Codification (“ASC”) Topic 326, Financial Statements – Credit Losses (“Topic 326”) with an adoption date of January 1, 2023. As a result, the Company changed its accounting policy for allowance for doubtful accounts using an expected losses model rather than using incurred losses. The new model is based on the credit losses expected to arise over the life of the asset based on the Company’s expectations as of the balances sheet date through analyzing historical customer data as well as taking into consideration current economic trends. The Company adopted Topic 326 and determined it did not have a material financial impact.

The roll forward of the allowance for credit losses for the three and nine-months ended September 30, 2024 and 2023, are as follows (in thousands):

	For the Three Months Ended						For the Nine Months Ended
	September 30,			September 30,			September 30,			September 30,
	2024			2023			2024			2023

Beginning balance	$	1,156		$	956		$	1,119		$	745
Provision for credit losses		311			113			906			373
Write-offs		(92	)		(51	)		(650	)		(100	)
Ending Balance		1,375			1,018			1,375			1,018

Concentration of Credit Risk

Financial instruments and related items which potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents and accounts receivables. The Company places its cash and temporary cash investments with credit quality institutions. As of September 30, 2024, the Company’s domestic cash balance is spread among different depository institutions such that there is no balance which exceeds the FDIC insurance limit of $250,000. The Company also had cash-on-hand of $69,000 in Europe and $1,524,000 in Canada as of September 30, 2024.

The Company believes it did not have any financial instruments that could have potentially subjected us to significant concentrations of credit risk for any relevant period.

Use of Estimates

The preparation of financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates include the allowance for credit losses and the valuation of goodwill, intangible assets, deferred tax assets, and stock-based compensation. Actual results could differ from those estimates.

Income Taxes

Deferred income tax assets and liabilities are computed for differences between the financial statement and tax bases of assets and liabilities that will result in future taxable or deductible amounts based on enacted tax laws and rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established, when necessary, to reduce deferred income tax assets to the amounts expected to be realized. For any uncertain tax positions, the Company recognizes the impact of a tax position, only if it is more likely than not of being sustained upon examination, based on the technical merits of the position. The Company’s policy regarding the classification of interest and penalties is to classify them as income tax expense in the financial statements, if applicable.

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Capitalized Software

Costs incurred to develop the Company’s cloud-based platform products are capitalized when the preliminary project phase is complete, management commits to fund the project and it is probable the project will be completed and used for its intended purposes. Once the software is substantially complete and ready for its intended use, the software is amortized over its estimated useful life, which is typically four years. Costs related to design or maintenance of the software are expensed as incurred. Capitalized costs and amortization for the three and nine-month periods ended September 30, 2024 and 2023, are as follows (in thousands):

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023

Capitalized software development costs	$	137	$	152	$	537	$	319
Amortization included in cost of revenues		59		16		159		44

Impairment of Long-lived Assets

In accordance with the authoritative guidance for accounting for long-lived assets, assets such as property and equipment, trademarks, and intangible assets subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of asset groups to be held and used is measured by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be generated by the asset group. If the carrying amount of an asset group exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of an asset group exceeds fair value of the asset group.

Lease Accounting

The Company determines if an arrangement is a lease at inception. Operating lease agreements are primarily for office space and are included within lease right-of-use (“ROU”) assets and lease liabilities on the consolidated balance sheet.

ROU assets represent the right to use an underlying asset for the lease term and lease liabilities represent the obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. Variable lease payments consist of non-lease services related to the lease and payments under operating leases classified as short-term. Variable lease payments are excluded from the ROU assets and lease liabilities and are recognized in the period in which the obligation for those payments is incurred. As most of the leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. ROU assets include any lease payments due and exclude lease incentives. Rental expense for lease payments related to operating leases is recognized on a straight-line basis over the lease term.

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Fair Value Measurements

Accounting Standards Codification (“ASC”) Topic 820 establishes a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Assets and liabilities recorded at fair value in the financial statements are categorized based upon the hierarchy of levels of judgment associated with the inputs used to measure their fair value. Hierarchical levels directly related to the amount of subjectivity associated with the inputs to fair valuation of these assets and liabilities, are as follows:

Level 1 - Quoted prices are available in active markets for identical assets or liabilities at the reporting date. Generally, this includes debt and equity securities that are traded in an active market. Cash and cash equivalents are quoted at Level 1.

	·	Level 2 - Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. The fair value of the Company’s long-term debt and interest rate swap are quoted at Level 2.

	·	Level 3 - Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or other valuation techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

As of September 30, 2024 and December 31, 2023, the Company believes the fair value of its financial instruments, such as, accounts receivable, long-term debt, the line of credit, and accounts payable approximate their carrying amounts.

Translation of Foreign Financial Statements

The financial statements of the foreign subsidiaries of the Company have been translated into U.S. dollars. All assets and liabilities have been translated at current rates of exchange in effect at the end of the period. Income and expense items have been translated at the average exchange rates for the year or the applicable interim period. The gains or losses that result from this process are recorded as a separate component of other accumulated comprehensive income until the entity is sold or substantially liquidated.

Business Combinations, Goodwill, and Intangible Assets

The authoritative guidance for business combinations specifies the criteria for recognizing and reporting intangible assets apart from goodwill. The Company records the assets acquired and liabilities assumed in business combinations at their respective fair values at the date of acquisition, with any excess purchase price recorded as goodwill. Goodwill is an asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. Intangible assets consist of client relationships, customer lists, distribution partner relationships, software, technology, non-compete agreements and trademarks that are initially measured at fair value. At the time of the business combination, trademarks may be considered an indefinite-lived asset and, as such, are not amortized as there may be no foreseeable limit to cash flows generated from them. For the Newswire acquisition the Company determined the trademarks acquired were considered a definite lived asset which will be amortized over a period of 15 years. The client relationships (5-10 years), customer lists (3 years), distribution partner relationships (10 years), non-compete agreements (5 years) and software and technology (3-7 years) are amortized over their estimated useful lives. The goodwill and intangible assets are assessed annually for impairment, or whenever conditions indicate the asset may be impaired, and any such impairment will be recognized in the period identified.

At times during the nine months ended September 30, 2024, the Company’s market capitalization was less than the Company’s book equity, which may be an indicator of impairment of the Company’s long-lived assets. Although, at this time, management believes the Company’s stock price is in temporary decline, the Company performed a quantitative test to determine the fair market value of the Company. This test concluded that the fair market value of the Company’s assets approximates the book value of the Company. This conclusion was determined using valuations based on the trading price of the Company’s stock, the discounted cash flow method and the guideline public company method. The test includes several estimations and assumptions of future performance and market conditions, which are subject to change. Additionally, should the stock price continue to remain at levels below the Company’s carrying value, an additional quantitative test may be necessary, which could conclude an impairment exists.

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Comprehensive Income

Comprehensive income consists of net income and other comprehensive income related to changes in the cumulative foreign currency translation adjustment.

Advertising

The Company expenses advertising as incurred. During the three and nine-month periods ended September 30, 2024, advertising expense was $255,000 and $1,033,000, respectively. During the three and nine-month periods ended September 30, 2023, advertising expense was $409,000 and $1,235,000, respectively.

Stock-based Compensation

The authoritative guidance for stock compensation requires that companies estimate the fair value of share-based payment awards on the date of the grant using an option-pricing model. The associated cost is recognized over the period during which an employee or director is required to provide service in exchange for the award.

Loss reserve

During the three and nine-month period ended September 30, 2024, the Company recorded a loss reserve of $115,000 relating to a civil penalty which the Company believes is probable in connection with the settlement of an ongoing regulatory investigation of the Company’s transfer agent business. This loss reserve is included in general and administrative expenses on the Consolidated statements of operations for the three and nine months ended September 30, 2024, and within accrued expenses on Consolidated balance sheets as of September 30, 2024.

Reclassifications

Certain amounts from prior periods have been reclassified to conform with current period presentation. Included in general and administrative expenses were $94,000 for the three-month period ended March 31, 2024, and $84,000 for the three months ended June 30, 2024, which has been reclassified to cost of revenues for the same periods presented.

Note 3: Equity

Dividends

The Company did not pay any dividends during the three and nine-month periods ended September 30, 2024 and 2023.

Preferred stock and common stock

There were no issuances of preferred stock or common stock during the three and nine-month periods ended September 30, 2024 and 2023, other than stock awarded to the Company’s employees and Board of Directors.

2023 Equity Incentive Plan

On May 23, 2014, the shareholders of the Company approved the 2014 Equity Incentive Plan, as amended (the “2014 Plan”). Under the terms of the 2014 Plan, the Company was authorized to issue incentive awards for common stock up to 200,000 shares to employees and other personnel. On June 10, 2016 and June 17, 2020, the shareholders of the Company approved an additional 200,000 and 200,000 awards, respectively, to be issued under the 2014 Plan, bringing the total number of shares to be awarded to 600,000. The awards could have been in the form of incentive stock options, nonqualified stock options, restricted stock, restricted stock units and performance awards. The 2014 Plan was effective through March 31, 2024. As of September 30, 2024, there are 121,076 shares which remain to be granted under the 2014 Plan. These shares were assumed by the 2023 Plan described below.

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On June 7, 2023, the shareholders of the Company approved the 2023 Equity Incentive Plan (the “2023 Plan”). Under the terms of the 2023 Plan, the Company is authorized to issue incentive awards for common stock up to 300,000 shares to employees and other personnel. The awards may be in the form of incentive stock options, nonqualified stock options, restricted stock, restricted stock units and performance awards. The 2023 Plan is effective through April 1, 2033. As of September 30, 2024, there are 364,078 shares which remain to be granted under the 2023 Plan, including 121,076 shares assumed under the 2014 Plan described above.

The following table summarizes information about stock options outstanding and exercisable at September 30, 2024:

	Options Outstanding						Options Exercisable
Exercise Price Range	Number		Weighted Average Remaining Contractual Life (in Years)		Weighted Average Exercise Price		Number
$ 0.01 - 8.00		5,000		1.14	$	6.80		5,000
$ 8.01 - 11.00		3,000		3.25	$	10.25		3,000
$ 11.01 - 16.00		10,000		4.41	$	13.21		10,000
$ 16.01 - 27.00		30,000		8.26	$	26.98		7,500
$ 27.01 - 27.71		12,750		7.30	$	27.71		—
Total		60,750		6.59	$	22.38		25,500

As of September 30, 2024, the Company had unrecognized stock compensation related to the options of $250,000, which will be recognized through 2027.

During the three and nine-months ended September 30, 2024, the Company granted 11,166 and 43,666, respectively, of restricted stock units to members of the Company’s Board of Directors, employees and contractors, which vest at various intervals over the next 3 years. The average grant date fair value of these grants was $8.06 and $12.41 per share during the three and nine-month periods ended September 30, 2024, respectively. During the nine-months ended September 30, 2023, the Company granted 74,832 restricted stock units, with a grant date fair value of $26.08 per share. No restricted stock units were granted during the three months ended September 30, 2023. During the nine-month period ended September 30, 2024, 16,499 restricted stock units with an average intrinsic value of 19.95 per share, vested. During the nine-month period ended September 30, 2023, 18,129 restricted stock units with an average intrinsic value of $25.85 per share, vested. No restricted stock units vested during the three-month periods ending on September 30, 2024 and 2023. As of September 30, 2024, there was $1,027,000 of unrecognized compensation cost related to our unvested restricted stock units, which will be recognized through 2027.

Note 4: Income Taxes

The Company recognized income tax expense of $14,000 and $77,000 for the three and nine-month periods ended September 30, 2024, compared to $187,000 and $621,000 during the same periods of 2023. At the end of each interim period, the Company estimates the effective tax rate expected to be applicable for the full fiscal year and this rate is applied to the results for the year-to-date period, and then adjusted for any discrete period items. For the three and nine-month periods ended September 30, 2024 and 2023, the variance between our effective tax rate and the U.S. statutory rate of 21% is primarily attributable to state income tax and expenses not deductible for tax purposes. For the nine-month period ended September 30, 2024, the effective tax rate was also impacted by additional expense associated with vesting of stock-based compensation.

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Note 5: Leases

Leasing activity generally consists of office leases. In March 2019, we signed a lease to move the corporate headquarters to Raleigh, North Carolina. The lease, which had a lease commencement date of October 2, 2019, expires December 31, 2027. Minimum lease payments are $2,997,000, not including a tenant improvement allowance of $488,000, which is included in fixed assets as of September 30, 2024. The Company recognized a ROU asset and corresponding lease liability of $2,596,000, which represents the present value of minimum lease payments discounted at 3.77%, the Company’s incremental borrowing rate at lease inception.

Lease liabilities totaled $1,142,000 as of September 30, 2024. The current portion of this liability of $387,000 is included in Accrued expenses on the Consolidated balance sheets and the long-term portion of $755,000 is included in Lease liabilities on the Consolidated Balance Sheets. Rent expense consists of both operating lease expense from amortization of our ROU assets as well as variable lease expense which consists of non-lease components of office leases (i.e. common area maintenance) or rent expense associated with short-term leases. The components of lease expense were as follows (in thousands):

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023
Lease expense
Operating lease expense	$	76	$	76	$	228	$	228
Variable lease expense		18		19		50		40
Total lease expense	$	94	$	95	$	278	$	268

The weighted-average remaining non-cancelable lease term for our operating leases was 3.25 years as of September 30, 2024. As of September 30, 2024, the weighted-average discount rate used to determine the lease liability was 3.77%. The future minimum lease payments to be made under non-cancelable operating leases on September 30, 2024, are as follows (in thousands):

Year Ended December 31:
2024	$	97
2025		390
2026		401
2027		412
Total lease payments		1,300
Present value adjustment		(158	)
Lease liability	$	1,142

We have performed an evaluation of our other contracts with customers and suppliers in accordance with Topic 842 and have determined that, except for the leases described above, none of our contracts contain a lease.

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Note 6: Revenue

The Company considers itself to be a single reportable segment under the authoritative guidance for segment reporting, specifically a communications and compliance company for publicly traded and private companies. The following tables present revenue disaggregated by revenue stream (in thousands):

	Three months ended Nine 30,
Revenue Streams	2024				2023
Communications	$	5,481	78.8	%	$	6,078	80.3	%
Compliance		1,472	21.2	%		1,491	19.7	%
Total	$	6,953	100.0	%	$	7,569	100.0	%

	Nine months ended September 30,
Revenue Streams	2024				2023
Communications	$	16,884	78.2	%	$	18,580	71.9	%
Compliance		4,718	21.8	%		7,259	28.1	%
Total	$	21,602	100.0	%	$	25,839	100.0	%

The Company did not have any customers during the three and nine-month periods ended September 30, 2024 and 2023 that accounted for more than 10% of our revenue.

Note 7: Credit Agreement

On March 20, 2023 (the “Closing Date”), the Company entered into a $25 million credit agreement (the “Credit Agreement”) with Pinnacle Bank (“Pinnacle”). The Credit Agreement provides for the following: (i) term loan facility in an aggregate principal amount of $20 million (the “Term Loan”), and (ii) revolving line of credit in an up to aggregate principal amount of $5 million (the “Revolving LOC”), subject to an 85% limit based on the current eligible accounts receivable (as defined in the Credit Agreement).

Pursuant to the terms of the Credit Agreement, the per annum interest rate of the Term Loan is variable based on the one-month secured overnight financing rate (“SOFR”) plus 2.35%, subject to a minimum SOFR of 2.00%. However, the Term Loan issued on the Closing Date has a per annum interest rate of 6.217%, which was fixed with respect to the entire principal amount as a result of an interest rate swap agreement entered into between the Company and Pinnacle on the Closing Date in accordance with the terms of the Credit Agreement.

The Company began making monthly interest only payments on the Term Loan on April 1, 2023. On January 1, 2024, the Company began making monthly principal payments of 333,333 plus interest payments on the Term Loan until the maturity date of December 20, 2028.

The proceeds of the Term Loan along with certain cash on hand of the Company were used to repay in its entirety the one-year Secured Promissory Note (the “Seller Note”) issued to Lead Capital, LLC (“the Seller”) in connection with the Company’s November 1, 2022 acquisition of iNewswire.com LLC (“Newswire”) for a lump sum payment of $22,880,000. In order to settle the Seller Note on March 20, 2023, the Company paid $370,000 to Seller, with the Seller agreeing to forgive $440,000 of interest which would have otherwise been due. The $370,000 payment is recorded in Other income (expense), net on the Consolidated statements of operations for the nine months ended September 30, 2023.

Effective June 25, 2024, the aggregate principal amount of the Revolving LOC was reduced to $1,500,000. The Company currently has no plans to utilize the Revolving LOC but may do so in the future. If the Company does utilize any funds under the Revolving LOC, the funds will bear interest at a per annum rate equal to the then current SOFR plus 2.05%. Effective June 25, 2024, Pinnacle’s commitment to fund under the Revolving LOC was amended to terminate on June 30, 2025, unless terminated earlier pursuant to the terms of the Credit Agreement. The Company terminated its existing $3,000,000 unsecured line of credit with Fifth Third Bank immediately prior to the Closing Date. As of September 30, 2024, there was no outstanding balance under the Revolving LOC and the interest rate was 7.21%.

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The Credit Agreement originally contained financial covenants, which commenced with fiscal quarter ending September 30, 2023, and were subsequently amended on June 25, 2024, as follows:

	Original	As Amended
Fiscal Quarter	Fixed Charge Coverage Ratio	Fixed Charge Coverage Ratio
Each fiscal quarter ending on or after June 30, 2023 through June 30, 2024	1.2:1.0	1.2:1.0
Fiscal quarter ending on or after September 30, 2024 through March 31, 2025	1.2:1.0	1.15:1.0
Each fiscal quarter ending on or after June 30, 2025	1.2:1.0	1.2:1.0

	Leverage Ratio	Leverage Ratio
Each fiscal quarter ending on or after June 30, 2023 through September 30, 2023	2.75:1.0	2.75:1.0
Fiscal quarter ending December 31, 2023	2.5:1.0	2.5:1.0
Fiscal quarter ending March 31, 2024	2.5:1.0	2.75:1.0
Each fiscal quarter ending on or after June 30, 2024 through September 30, 2024	2.5:1.0	3.5:1.0
Fiscal quarter ending December 31, 2024	2.5:1.0	3.0:1.0
Fiscal quarter ending March 31, 2025	2.5:1.0	2.85:1.0
Each fiscal quarter ending on or after June 30, 2025	2.5:1.0	2.75:1.0

Additionally, as long as the Company maintains a Leverage Ratio greater than 2.75:1.0, the Company is required to maintain unrestricted liquidity, as defined in the amendment, of not less than $1,500,000, beginning June 30, 2024.

The Credit Agreement also contains customary affirmative covenants for a transaction of this nature, including among other things, covenants relating to: maintenance of adequate financial and accounting books and records, delivery of financial statements and other information, preservation of existence of the Company and subsidiaries, payment of taxes and claims, compliance with laws, maintenance of insurance, foreign qualification, use of proceeds, cash management system, maintenance of properties, and conduct of business.

The Credit Agreement also contains customary negative covenants for a transaction of this nature, including, among other things, covenants relating to debt, liens, investments, negative pledges, dividends and other debt payments, restriction on fundamental changes, sale of assets, transactions with affiliates, restrictive agreements, and changes in fiscal year.

The Credit Agreement also contains various Events of Default (subject to certain grace periods, to the extent applicable), including among other things, Events of Default for the nonpayment of principal, interest or fees; breach of certain covenants; inaccuracy of the representations or warranties in any material respect; bankruptcy or insolvency; dissolution or change of control; certain unsatisfied judgments; defaults under material agreements; certain unfunded liabilities under employee benefit plans; certain unsatisfied judgments; certain ERISA violations; and the invalidity or unenforceability of the Credit Agreement. If an Event of Default occurs, the Company may be required to repay all amounts outstanding under the Credit Agreement. The Term Loan and any advances under the Revolving LOC are secured by a first priority lien and security interest to the benefit of Pinnacle in the Event of Default on all of the Company’s current or future assets and each of the Guarantor’s current or future assets.

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Note 8: Interest Rate Swap

The Company entered into an interest rate swap agreement to convert its interest rate exposure from variable rate to fixed rate to control cash outflows related to interest on its variable rate debt. The Company has $20,000,000 of notional amount interest rate swap agreement, which amortizes in-line with its long-term credit agreement. Under the swap agreement, the Company pays a fixed rate of interest at 6.217% and receives an average variable rate of SOFR + 2.35% adjusted monthly. At September 30, 2024, the weighted average rate was 7.51%.

The carrying amount for the Company’s derivative financial instrument is the estimated fair value of the financial instrument. The Company’s derivative is not exchange listed and therefore the fair value is estimated under a mark-to-market approach using an analytics model that is a readily observable market input. This model reflects the contractual terms of the derivative, such as notional value and expiration date, as well as market-based observables including interest rates, yield curves, and the credit quality of the counterparty. The model also incorporates the Company’s creditworthiness in order to appropriately reflect non-performance risk. Inputs to the derivative pricing model are generally observable and do not contain a high level of subjectivity, and accordingly, the Company’s derivative is classified within Level 2 of the fair value hierarchy. While the Company believes its estimate results in a reasonable reflection of the fair value of the instrument, the estimated value may not be representative of actual value that could have been realized or that will be realized in the near future.

In accounting for the interest rate swap, the Company has determined it does not qualify for hedge accounting. The fair value of the swap agreement as of September 30, 2024 and December 31, 2023 was a net liability of $145,000 and $21,000, respectively, and is included in Other long-term liabilities, in the Consolidated Balance Sheets. The fair value of the swap agreement excludes accrued interest and takes into consideration current interest rates and current likelihood of the swap counterparty’s compliance with its contractual obligations. During the three and nine-month periods ended September 30, 2024, the Company recognized a loss of $343,000 and $124,000, respectively, in Other income (expense) in the Consolidated statements of operations, as a result of the interest rate swap. During the three and nine-month periods ended September 30, 2023, the Company recognized a gain of $165,000 and $379,000, respectively, in Other income (expense) in the Consolidated statements of operations, as a result of the interest rate swap.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The discussion of the financial condition and results of operations of the Company set forth below should be read in conjunction with the consolidated financial statements and related notes thereto included elsewhere in this Form 10-Q. This Form 10-Q contains forward-looking statements that involve risks and uncertainties. The statements contained in this Form 10-Q that are not purely historical are forward-looking statements within the meaning of Section 27a of the Securities Act and Section 21e of the Exchange Act. When used in this Form 10-Q, or in the documents incorporated by reference into this Form 10-Q, the words “anticipate,” “believe,” “estimate,” “intend” and “expect” and similar expressions are intended to identify such forward-looking statements. Such forward-looking statements include, without limitation, the statements regarding the Company’s strategy, future sales, future expenses, future liquidity, and capital resources. All forward-looking statements in this Form 10-Q are based upon information available to the Company on the date of this Form 10-Q, and the Company assumes no obligation to update any such forward-looking statements. The Company’s actual results could differ materially from those discussed in this Form 10-Q for many reasons. Factors that could cause or contribute to such differences (“Cautionary Statements”) include, but are not limited to, those discussed in Item 1. Business — “Risk Factors” and elsewhere in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023, which are incorporated by reference into this Form 10-Q. All subsequent written and oral forward-looking statements attributable to the Company, or persons acting on the Company’s behalf, are expressly qualified in their entirety by the Cautionary Statements.

Overview

Issuer Direct Corporation and its subsidiaries are hereinafter collectively referred to as “Issuer Direct”, the “Company”, “We” or “Our” unless otherwise noted. Our corporate headquarters are located at One Glenwood Ave., Suite 1001, Raleigh, North Carolina, 27603.

We announce material financial information to our investors using our investor relations website, SEC filings, investor events, news and earnings releases, public conference calls, webcasts, and social media. We use these channels to communicate with our investors and the public about our company, our products and services and other related matters. It is possible that information we post on some of these channels could be deemed to be material information. Therefore, we encourage investors, the media and others interested in Issuer Direct to review the information we post to all our channels, including our social media accounts.

We are a leading communications and compliance company, providing solutions for both public relations and investor relations professionals. Our comprehensive solutions are used by thousands of customers from emerging startups to multi-billion-dollar global brands, ensuring their most important moments are reaching the right audiences, via our industry leading newswire, IR website solutions, events technology and compliance solutions. Our platform efficiently and effectively helps our customers manage their events when seeking to distribute their messaging to key constituents, investors, markets and regulatory systems around the globe.

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Our platform consists of several related but distinct Communications and Compliance modules that companies and customers utilize every quarter. As such, we disclose our revenue in the following two main categories: (i) Communications and (ii) Compliance. Set forth below is an infographic depicting the products included in each of these two main categories we provide today:

Long term, we expect the Communications portion of our business to increase, both in terms of overall revenue and as compared to the Compliance portion of our business. Therefore, we plan to continue to invest in offerings we intend to incorporate into and complement our Communications product lineup. Within most of our target markets, customers require several individual services and/or software providers to meet their communications and investor relations needs. We believe our platform can address all these needs in a single, secure, cloud-based platform - one that offers a customer control, increases efficiencies, demonstrates clear value and, most importantly, delivers consistent and compliant messaging from one centralized platform.

We work with a diverse customer base, which includes not only corporate issuers and private companies, but also investment banks, professional firms, such as investor relations and public relations firms, as well as the accounting and legal communities. Our customers and their service providers utilize our platform and related solutions from document creation all the way to dissemination to regulatory bodies, news outlets, financial platforms, and our customers’ shareholders. Private companies primarily use our news distribution, newsroom and webcasting products and services to disseminate their message globally.

We also work with several select stock exchanges by making available certain parts of our platform under agreements to integrate our offerings within their products. We believe such partnerships will continue to yield increased exposure to a targeted customer base that could impact our revenue and overall brand in the market.

COMMUNICATIONS

Our Communications platform consists of our press release distribution businesses branded as ACCESSWIRE and Newswire, our webcasting and events business, professional conference and events software, as well as our investor relations website technology. Our ACCESSWIRE and Newswire news distribution platforms have been integrated into one dissemination platform that will give our customers all the distribution benefits of our global distribution footprint. These products are sold as the leading part of our Communications subscription, as well as individually to customers around the globe and are further described below. Like other newswires, ours are dependent upon several key partners for its news distribution. Disruption in any of our partnerships could have a materially adverse impact on our overall business.

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ACCESSWIRE

Our leading press release offering, which is marketed under the brand ACCESSWIRE, is a news dissemination and media outreach service. The ACCESSWIRE product offering focuses on press release distribution for both private and public companies globally. We believe ACCESSWIRE is becoming a competitive alternative in the newswire industry because we have been able to use our technological advancements to allow customers to self-edit releases or use our editorial staff as desired to edit releases. We continue to expand our distribution points, improve our targeting and enhance our analytics reporting. We also offer an e-commerce element to our ACCESSWIRE product, whereby customers can self-select their distribution, register, and then upload their press release for editorial review in minutes. We believe these enhancements have helped increase ACCESSWIRE revenues each year compared to the prior year, a trend we expect to continue over the next several years. We have also been able to maintain high gross margins while providing our customers flexible pricing, with options to pay per release or enter into a longer-term pricing contract commitment, as well as subscriptions.

Newswire

The Newswire brand was acquired on November 1, 2022, as part of the iNewswire, LLC transaction. Today we continue to operate this brand independently as a stand-alone front-end marketing and news distribution brand option for private companies. Its distribution was fully integrated into ACCESSWIRE’s distribution network in early 2023. Newswire began in 2016 as an ecommerce news distribution platform, that has evolved over the years to serve thousands of customers globally. Additionally, the brand added new products to complement its news distribution services, such as media database, media rooms and Press Release Optimizer (”PRO”).

Our PRO offering, formally Media Advantage Platform, automates media and marketing communications for businesses seeking to deliver the right message to the right audience at the right time for the right purpose. Through the PRO offering, we provide content and media communications services that provide customers the opportunity to optimize their content and increase their media visibility, therefore building their brand awareness and engaging a larger audience. With the flexibility of these offerings, customers have the ability to choose between support with content optimization, increased media visibility, or both for optimal results. We believe the PRO product offering provides the most effective and efficient integrated media and content communication program available in the market today.

We believe for the near term we will operate the newswire brand (newswire.com) platform separate from ACCESSWIRE as there are clear customer segmentation differentiation and offerings surrounding both the Investor Relations and Public Relations Community. However, as the market changes, we could move the brands together and alter the offerings to remain competitive in the market.

Media Suite

As part of the iNewswire acquisition, we acquired certain assets that with further development resulted in our ability to release a subscription add-on to our Newswire and ACCESSWIRE brands, which we call Media Suite. The Media Suite offering provides communication professionals with the opportunity to build their story, incorporate artificial intelligence (AI) if desired, effectively pitch the media, and monitor their internal brand as well as their competitors. This is all accomplished with a blend of human curation and an advanced AI engine that ultimately serves as the foundation of an easy-to-use workflow we branded as our Media Suite. Media Suite is a recurring subscription product, with three subscription options available: Media Suite Starter, Media Suite Plus, and Media Suite Enterprise, each providing different combinations of our solutions to help our customers reach their goals.

Media Suite options include: Media Database, Media Pitching, Media Monitoring and Media Room all of which are further described below.

Media Database – Our media database is based on the idea that pitching the media should be a targeted endeavor. Our dataset includes only the journalists that are actively writing and publishing articles. We built this component in reverse, looking at the tens of millions of articles published annually and sorted articles by industry, publication and journalist, then curated the most accurate data of each contact and made it available within our media database. Additionally, within the interface we made it easy to see each article published by every journalist a user may want to connect with, making Media Suite a compelling combination of the right features and intelligence between database, pitching, and monitoring.

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Media Pitching – Pitching is a critical part of the Media Suite because it allows the user to contact and connect with the most active journalists in their industry. Media Suite not only gives the user the professionals to pitch, it also offers AIMee, our AI writing and recommendation engine, to enhance the user’s message, write a new message and highlight engageable content to help bring their pitch to the forefront.

Media Monitoring – a brand monitoring solution is extremely important, and every company should consider monitoring not only their brands, but their products, executives and competitors mentioned in all mediums – print, broadcast media and television, web, radio, video, blogs and social media. Our monitoring solution offers many of these mediums and we will continue to undergo expansion in each of these mediums with a goal of being a comprehensive media monitoring solution within the next year. Our media monitoring solution ties together our journalist contacts and mention analytics into and with a customer’s dashboard of daily activity.

Media Room - a natural addition to our public relations and investor relations website business. This product offering can be an add-on to any customer’s platform or Communications subscription. The Media Room suite includes a custom newsroom page builder, a brand asset manager and contact manager.

Our Media Room suite addresses the needs of our customers looking to build connections with media, journalists, customers and if applicable the investment community. According to a survey from TekGroup, a majority of journalists and media professionals indicated the importance of newsrooms that include digital media, press kits and video. We believe our Media Room suite accomplishes this by making it a part of our new Media Suite, giving us a further competitive advantage in the market. This also allows our customers to have one media platform to manage all their assets, brands and outreach.

Webcasting & Events

Our webcasting and events business is comprised of our earnings call webcasting solutions and our virtual meeting and events software (such as annual meetings, deal/non-deal road shows, analyst days and shareholder days).

Our Webcasting Platform is a cloud-based webcast, webinar and virtual meeting platform that delivers live and on-demand streaming of events to audiences of all sizes. Our solution allows customers to create, produce and deliver events, which we feel has significantly strengthened our webcasting product and Communications offering. The platform architecture gives us the ability to host thousands of webcasts each year, expanding and diversifying our webcast business from our historical earnings-based events to include any type of virtual event.

Traditional earnings calls and webcasts are a highly competitive market with the majority of the business being driven from practitioners in investor relations and communications firms. We estimate there are approximately 5,000 companies in North America conducting earnings events each quarter that include a teleconference, webcast or both as part of their events. Our platform incorporates other elements of the earnings event, including earnings date/call announcement, earnings press release and SEC Form 8-K filings. There are a handful of our competitors that can offer this integrated full-service solution today, however, we believe our real-time event setup and integrated approach offers a more effective way to manage the process. As we expand our platform, it is vital for us to have solutions that service both our core public companies but also a growing segment of private customers.

Professional Conference and Events Software

Our professional conference and events software is a subscription offering we currently license to investor conference organizers. This software, which is also available as a native mobile app, offers organizers, issuers and investors the ability to register, request and approve one-on-one meetings, manage schedules, perform event promotion and sponsorship, print attendee badges and manage lodging. This cloud-based product can be used in a virtual or in person conference setting and is integrated within our Communications subscription offerings of newswire, newsrooms, webcasting and shareholder targeting. We believe this integration gives us a unique offering for professional conference organizers that is not available elsewhere in the market.

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Investor Relations Websites

Our investor relations content network is another component of our Communications offering, which is used to create the investor relations’ tab of a company’s website. This investor relations content network is a robust series of data feeds including news feeds, stock feeds, fundamentals, regulatory filings, corporate governance and many other components which are aggregated from most of the major exchanges and news distribution outlets around the world. Customers can subscribe to one or more of these data feeds or as a component of a fully designed and hosted website for pre-IPO companies, SEC reporting companies and partners seeking to display our content on their corporate sites. The clear benefit to our investor relations content network is its integration with our other Communications offerings. As such, companies can produce content for public distribution and it is automatically linked to their corporate website, distributed to targeted groups and placed into our data feed partners.

During 2023 we released significant upgrades to our investor relations website, that included ADA Compliance (Americans with Disabilities Act) and AODA Compliance (Accessibility for Ontarians with Disabilities Act) which ensures that people with disabilities have the same access to all areas of a business's premises, specifically, customers’ websites. This add-on requires a recurring annual subscription and is delivered fully integrated into and with our investor relations website offering.

COMPLIANCE

Our Compliance offerings consist of our disclosure software for financial reporting, stock transfer services, whistleblower hotline and related annual meeting, print and shareholder distribution services. Some of these products are sold as part of a Compliance subscription as well as individually to customers around the globe.

Disclosure Software and Services

Our disclosure reporting module is a document conversion, editing and filing offering which is designed for reporting companies and professionals seeking to insource the document drafting, editing and filing processes to the SEC’s EDGAR system. Our disclosure business also offers companies the ability to use our in-house staff to assist in the conversion, tagging and filing of their documents. We generate revenues in disclosure both from software and services and, in most cases, customers have both components within their annual agreements, while others pay for services as they are completed.

Whistleblower Hotline

Our whistleblower hotline is an add-on product within our platform. This system delivers secure notifications and basic incident workflow management processes that align with a company’s corporate governance whistleblower policy. As a supported and subsidized bundle product of the New York Stock Exchange (“NYSE”) offerings, we are introduced to new IPO customers and other larger cap customers listed on the NYSE. Since 2014, we have been a named NYSE subsidy provider of this Whistleblower solution. Recently, we have been working on upgrading the incident response and management component of the workflow, which is expected to be deployed this year.

Stock Transfer Module

A valued subscription module in our Compliance offering is the ability for our customers to gain access to real-time information about their shareholders, stock ledgers and reports and to issue new shares from our cloud-based stock transfer module. Managing the capitalization table of a public company or pre-IPO company is a cornerstone of corporate governance and transparency, and as such companies and community banks have chosen us to assist with their stock transfer needs, including bond offerings and dividend management. This is an industry which has experienced declining overall revenues as it was affected by the replacement of paper certificates with digital certificates. However, we have been focused on selling subscriptions of the stock transfer component of our platform, allowing customers to gain access to our cloud-based system in order to move shares or query shareholders, which we believe has resulted in a more efficient process for both our customers and us.

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Annual Meeting / Proxy Voting Platform

Our proxy module is marketed as a fully integrated, real-time voting platform for our customers and their shareholders of record. This module is utilized for every annual meeting or special meeting we manage for our customers and offers both full-set mailing and notice of internet availability options.

This module has been incorporated within our webcasting offering to enable our customers the ability to conduct their annual meetings in-person or fully virtual. Our solution incorporates shareholder and guest registration, voting integration, real-time statistics on attendance, audio video and presentation features as well as fully managed meeting managers and inspector of elections. We believe a virtual component to an annual meeting is both a benefit to all shareholders and a corporate governance advantage.

Shareholder Distribution

In the past, we have worked on refining the model of digital distribution of our customers’ message to the investment community and beyond. This was accomplished by integrating our shareholder outreach module, Investor Network, into and with our Compliance offerings. Most of the customers subscribing to this module today are historical PrecisionIR (“PIR”) – Annual Report Service (“ARS”) users, as well as new customers purchasing the entire platform subscription. We migrated some of the customers from the traditional ARS business into this new digital subscription business, however, we continue to operate a portion of this legacy physical hard copy delivery of annual reports and prospectuses for customers who opt to take advantage of it. We continue to see customer attrition for customers who subscribe to both the electronic and physical distribution of reports as a stand-alone product.

Results of Operations

Comparison of results of operations for the three and nine-months ended September 30, 2024 and 2023 (in thousands):

	Three Months Ended September 30,						Percentage of Revenue⁽¹⁾
	2024			2023			2024			2023
Revenue:
Communications revenue	$	5,481		$	6,078			79	%		80	%
Compliance revenue		1,472			1,491			21	%		20	%
Total revenue		6,953			7,569			100	%		100	%
Cost of revenue:
Communications cost of revenue		1,395			1,442			25	%		24	%
Compliance cost of revenue		386			355			26	%		24	%
Total cost of revenue		1,781			1,797			26	%		24	%
Gross Margin:
Communications gross margin		4,086			4,636			75	%		76	%
Compliance gross margin		1,086			1,136			74	%		76	%
Total gross margin		5,172			5,772			74	%		76	%
Operating Expenses:
General and administrative		2,008			2,033			29	%		27	%
Sales and marketing		1,618			1,838			23	%		24	%
Product development		671			581			10	%		8	%
Depreciation and amortization		719			727			10	%		10	%
Total expenses		5,016			5,179			72	%		68	%
Operating income		156			593			2	%		8	%
Interest expense, net		(265	)		(298	)		(4	)%		(4	)%
Other income (expense), net		(343	)		165			(5	)%		2	%
Income (loss) before income taxes		(452	)		460			(7	)%		6	%
Income tax expense		14			187		—		%		2	%
Net income (loss)	$	(466	)	$	273			(7	)%		4	%

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	Nine Months Ended September 30,						Percentage of Revenue⁽¹⁾
	2024			2023			2024			2023
Revenue:
Communications revenue	$	16,884		$	18,580			78	%		72	%
Compliance revenue		4,718			7,259			22	%		28	%
Total revenue		21,602			25,839			100	%		100	%
Cost of revenue:
Communications cost of revenue		4,128			4,150			24	%		22	%
Compliance cost of revenue		1,338			1,812			28	%		25	%
Total cost of revenue		5,466			5,962			25	%		23	%
Gross Margin:
Communications gross margin		12,756			14,430			76	%		78	%
Compliance gross margin		3,380			5,447			72	%		75	%
Total gross margin		16,136			19,877			75	%		77	%
Operating Expenses:
General and administrative		5,812			6,639			27	%		26	%
Sales and marketing		5,684			6,258			26	%		24	%
Product development		2,044			1,887			9	%		7	%
Depreciation and amortization		2,158			2,172			10	%		8	%
Total expenses		15,698			16,956			73	%		66	%
Operating income		438			2,921			2	%		11	%
Interest expense, net		(835	)		(817	)		(4	)%		(3	)%
Other income (expense), net		(124	)		9			(1	)%	—		%
Income (loss) before income taxes		(521	)		2,113			(2	)%		8	%
Income tax expense		77			621		—		%		2	%
Net income (loss)	$	(598	)	$	1,492			(3	)%		6	%

(1)

Percentage of revenue is calculated as the relevant revenue, expense, income amount divided by total revenue, except for communications and compliance cost of revenue and communications and compliance gross margin, which are divided by the related component of revenue.

Revenues

Total revenue decreased $616,000, or 8%, to $6,953,000 during the three months ended September 30, 2024, as compared to $7,569,000 for the same period of 2023. Total revenue decreased by $4,237,000, or 16%, to $21,602,000 during the nine months ended September 30, 2024, as compared to $25,839,000 during the same period of 2023. The decreases are attributable to both our Communications and Compliance revenue streams.

Communications revenue decreased $597,000, or 10%, to $5,481,000 for the three months ended September 30, 2024, compared to $6,078,000 for the same period of 2023. Communications revenue decreased $1,696,000, or 9% to $16,884,000 for the nine months ended September 30, 2024, compared to $18,580,000 for the same period of 2023. The decrease in revenue for the three months ended September 30, 2024 is due to declines in revenue from both our ACCESSWIRE and Newswire news distribution platforms due to decreases in average rates per release, primarily as a result of the mix of releases being distributed. As a percentage of total releases distributed, more releases with a lower tier, or less expensive distribution, were disseminated during the three and nine months ended September 30, 2024, as compared to the prior year. Additionally, we experienced a decrease in revenue from our events and webcasting business due to a decrease in revenue from annual virtual meeting events, as they continue to move in-person, and lower activity from resellers. The decrease in revenue for the nine months ended September 30, 2024, is primarily attributable to lower volumes and pricing from our Newswire brand and lower revenue from our webcasting and events business, noted earlier. Communications revenue represented 79% and 78% of total revenue during the three and nine months ended September 30, 2024, respectively, as compared to 80% and 72%, respectively, for the same periods of 2023.

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Compliance revenue decreased $19,000, or 1% and $2,541,000, or 35%, during the three and nine months ended September 30, 2024, respectively, as compared to the same periods of 2023. The decrease during the nine months ended September 30, 2024, is primarily related to a decrease in revenue from our print and proxy fulfillment services due to a few one-time, significant transactions which occurred during the nine months ended September 30, 2023, however, did not occur in the current year. Additionally, we experienced a decrease in revenue from our disclosure services and transfer agent services due to a decrease in corporate actions and directives during the period.

Revenue Backlog

As of September 30, 2024, our deferred revenue balance was $5,308,000, which we expect to recognize over the next twelve months, compared to $5,412,000 as of December 31, 2023, a decrease of 2%. Deferred revenue primarily consists of advance billings for pre-paid packages of our news distribution products as well as advance billings for subscriptions of our cloud-based products and annual service contracts.

Cost of Revenues

Communications cost of revenues consist primarily of direct labor costs, newswire distribution costs, teleconferencing costs, and third-party licensing costs. Compliance cost of revenues consist primarily of direct labor costs, warehousing, logistics, print production materials and postage. Cost of revenues decreased $16,000, or 1%, and $496,000, or 8%, during the three and nine months ended September 30, 2024, respectively, as compared to the same periods of 2023. Overall gross margin decreased $600,000, or 10%, and $3,741,000, or 19%, during the three and nine months ended September 30, 2024, respectively, as compared to the same periods of 2023. Overall gross margin percentage decreased to 74% and 75% for the three and nine months ended September 30, 2024, respectively, as compared to 76% and 77% during the same periods of 2023.

Cost of revenues associated with our Communications revenue decreased $47,000, or 3%, and $22,000, or 1%, during the three and nine months ended September 30, 2024, respectively, as compared to the same periods of 2023. The decreases are primarily due optimization of our editorial staff and lower distribution costs. Gross margin percentage associated with our Communications revenue was 75% and 76% for the three and nine-months ended September 30, 2024, respectively, as compared to 76% and 78% during the same periods of 2023.

Cost of revenues associated with our Compliance revenue increased $31,000, or 9% for the three months ended September 30, 2024, compared to the same period of the prior year and decreased $474,000, or 26%, during the nine months ended September 30, 2024, as compared to the same period of 2023. The increase during the three months ended September 30, 2024, is due to increased costs associated with our transfer agent business. The decrease for the nine months ended September 30, 2024, is due to lower print and postage costs associated with the decreased revenue from print and proxy fulfillment services during the period. As a result, gross margin percentage associated with our Compliance revenue decreased to 74% and 72% for the three and nine-months ended September 30, 2024, respectively, as compared to 76% and 75%, for the same periods of 2023.

General and Administrative Expenses

General and administrative expenses consist primarily of salaries, bonuses, stock-based compensation, insurance, fees for professional services, general corporate expenses (including provision for credit losses) and facility and equipment expenses. General and administrative expenses were $2,008,000 during the three months ended September 30, 2024, a decrease of $25,000, or 1%, as compared to the same period of 2023. General and administrative expenses were $5,812,000 for the nine months ended September 30, 2024, a decrease of $827,000, or 12%, as compared to the same period of 2023. The decrease for the nine months ended September 30, 2024, is primarily driven by a benefit to stock compensation expense as a result of the resignation of an executive officer, a decrease in corporate headcount, as well as, lower one-time transaction and integrations costs, partially offset by an increase in the provision for credit losses.

As a percentage of revenue, general and administrative expenses were 29% and 27% for the three and nine months ended September 30, 2024, respectively, compared to 27% and 26% for the same periods of 2023.

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Sales and Marketing Expenses

Sales and marketing expenses consist primarily of salaries, stock-based compensation, sales commissions, advertising expenses, tradeshow expenses and other marketing expenses. Sales and marketing expenses were $1,618,000 for the three months ended September 30, 2024, a decrease of $220,000, or 12%, as compared to the same period of 2023. Sales and marketing expenses were $5,684,000 for the nine months ended September 30, 2024, a decrease of $574,000, or 9%, as compared to the same period of 2023. These decreases are primarily due to lower employee-related and advertising expenses.

As a percentage of revenue, sales and marketing expenses were 23% and 26% for the three and nine months ended September 30, 2024, respectively, as compared to 24% for the same periods of 2023.

Product Development Expenses

Product development expenses consist primarily of salaries, stock-based compensation, bonuses, and licenses to develop new products and technology to complement and/or enhance our platform. Product development expenses increased $90,000, or 15%, and $157,000, or 8%, to $671,000 and $2,044,000 during the three and nine months ended September 30, 2024, respectively, as compared to the same periods of 2023. These increases are primarily due to an increase in headcount as we continue to invest in our products and technology. During the three and nine months ended September 30, 2024, we capitalized $137,000 and $537,000, respectively, compared to $152,000 and $319,000 during the same periods of the prior year.

As a percentage of revenue, product development expenses were 10% and 9% for the three and nine months ended September 30, 2024, respectively, as compared to 8% for the same periods of 2023.

Interest expense, net

We recognized interest expense of $280,000 and $903,000 for the three and nine months ended September 30, 2024, respectively, compared to $368,000 and $1,080,000 during the same periods of 2023. Interest expense for these periods is related to our long-term credit agreement. For the nine months ended September 30, 2023, interest expense is also attributed to the $22,000,000 Seller Note. These amounts are partially offset by interest income of $15,000 and $68,000 for the three and nine months ended September 30, 2024, respectively, and $70,000 and $263,000 for the three and nine months ended September 30, 2023, from deposit and money market accounts.

Other income (expense), net

Other income (expense), net represents the change in fair value of our interest rate swap. For the nine months ended September 30, 2023, Other income (expense), net also includes expense related to $370,000 paid to extinguish the Seller Note.

Income Taxes

The Company recognized income tax expense of $14,000 and $77,000 for the three and nine-month period ended September 30, 2024, compared to $187,000 and $621,000 during the same periods of 2023. At the end of each interim period, the Company estimates the effective tax rate expected to be applicable for the full fiscal year and this rate is applied to the results for the year-to-date period, and then adjusted for any discrete period items. For the three and nine-month periods ended September 30, 2024 and 2023, the variance between our effective tax rate and the U.S. statutory rate of 21% is primarily attributable to state income tax and expenses not deductible for tax purposes. For the nine-month period ended September 30, 2024, the effective tax rate was also impacted by additional expense associated with vesting of stock-based compensation.

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Liquidity and Capital Resources

As of September 30, 2024, we had $4,086,000 in cash and cash equivalents and $4,405,000 in net accounts receivable. Current liabilities as of September 30, 2024, totaled $12,593,000 including our accounts payable, deferred revenue, accrued payroll liabilities, income taxes payable, current portion of long-term debt, current portion of lease liabilities and other accrued expenses. On September 30, 2024, our current liabilities exceeded our current assets by $2,560,000.

See Note 7 to our financial statements regarding information on our Credit Agreement.

Disclosure about Off-Balance Sheet Arrangements

We do not have any transactions, agreements or other contractual arrangements that constitute off-balance sheet arrangements.

Non-GAAP Measures

Management believes that certain non-GAAP measures, such as non-GAAP free cash flow, non-GAAP adjusted free cash flow, non-GAAP adjusted EBITDA (“adjusted EBITDA”), and non-GAAP adjusted net income (“adjusted net income”) provide useful information about our operating results and enhance the overall ability to assess our financial performance. We use these measures, together with other measures of performance prepared in accordance with US GAAP, to compare the relative performance of operations in planning, budgeting, and reviewing the performance of our business. Adjusted EBITDA and adjusted net income allow investors to make a more meaningful comparison between our core business operating results over different periods of time. We believe that adjusted EBITDA and adjusted net income, when viewed with our results under US GAAP and the accompanying reconciliations, provide useful information about our business without regard to potential distortions. By eliminating potential differences in results of operations between periods caused by factors such as acquisition-related expenses and other items as described below, we believe adjusted EBITDA and adjusted net income can provide a useful additional basis for comparing the current performance of the underlying operations being evaluated.

Management uses free cash flow, which is defined as net cash flows provided by operating activities less payments for purchases of fixed assets and capitalized software, in reviewing the financial performance and cash generation by our various business groups and evaluating cash levels. We believe free cash flow is a useful measure for investors because it portrays our ability to grow organically and generate cash from our businesses for purposes such as paying interest on our indebtedness, repaying debt, funding business acquisitions, investing in product development, re-purchasing our common stock, and paying dividends, if it is determined we do so in the future. In addition, securities analysts, investors, and others frequently use free cash flow in their evaluation of companies. Adjusted free cash flow represents a further non-GAAP adjustment to free cash flow to exclude the effect of cash paid for acquisition and integration related activities and unusual or non-recurring transactions. Management believes that by excluding these infrequent or unusual items from free cash flow, it better portrays our ability to generate cash, as such items are not indicative of the Company’s operating performance for the period.

The uses of these non-GAAP financial measures are not intended to be considered in isolation of, or as substitute for, the financial information prepared and presented in accordance with US GAAP. Free cash flow and adjusted free cash flow do not necessarily represent funds available for discretionary use and are not necessarily a measure of our ability to fund our cash needs. Our calculation of free cash flow and adjusted free cash flow may differ from similarly titled measures used by other companies, limiting their usefulness as a comparative measure. Free cash flow and adjusted free cash flow are non-GAAP financial measures.

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For the three and nine months ended September 30, 2024 and 2023, free cash flow and adjusted free cash flow were as follows (in thousands):

	Three Months Ended September 30,
	2024			2023

Net cash (used in) provided by operating activities (US GAAP)	$	1,498		$	287
Payments for purchase of fixed assets and capitalized software		(140	)		(177	)
Free cash flow (Non-GAAP)		1,358			110
Cash paid for acquisition and/or integration related items ⁽¹⁾		—			17
Cash paid for other unusual items ⁽²⁾		11			—
Adjusted free cash flow (Non-GAAP)	$	1,369		$	127

	Nine Months Ended September 30,
	2024			2023

Net cash provided by operating activities (US GAAP)	$	2,294		$	2,290
Payments for purchase of fixed assets and capitalized software		(556	)		(345	)
Free cash flow (Non-GAAP)		1,738			1,945
Cash paid for acquisition and/or integration related items ⁽¹⁾		23			298
Cash paid for other unusual items ⁽²⁾		99			395
Adjusted free cash flow (Non-GAAP)	$	1,860		$	2,638

	(1)	This adjustment gives effect to one-time corporate projects, including acquisition and/or integration related expenses, paid during the periods.
	(2)	For the three and nine months ended September 30, 2024, this adjustment gives effect to payments for one-time accounting fees, termination benefits and other non-recurring or unusual expenses. During the nine months ended September 30, 2023, this adjustment is primarily related to a one-time payment of $370,000 related to the early termination of the note payable associated with the Newswire acquisition.

Adjusted EBITDA and adjusted net income are non-GAAP financial measures and should not be considered as a substitute for analysis of our results as reported under US GAAP. These measures are defined differently by different companies, and accordingly, such measures may not be comparable to similarly titled measures of other companies and have important limitations as an analytical tool.

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A reconciliation of net income to adjusted EBITDA for the three and nine months ended September 30, 2024 and 2023, is presented in the following table (in thousands):

	Three Months Ended September 30,
	2024			2023
	Amount			Amount

Net (loss) income:	$	(466	)	$	273
Adjustments:
Depreciation and amortization		777			745
Interest expense, net		265			298
Income tax expense		14			187
EBITDA		590			1,503
Acquisition and/or integration costs⁽¹⁾		43			59
Other non-recurring expenses⁽²⁾		468			(165	)
Stock-based compensation expense⁽³⁾		268			359
Adjusted EBITDA:	$	1,369		$	1,756

	Nine Months Ended September 30,
	2024			2023
	Amount			Amount

Net (loss) income:	$	(598	)	$	1,492
Adjustments:
Depreciation and amortization		2,317			2,217
Interest expense, net		835			817
Income tax expense		77			621
EBITDA		2,631			5,147
Acquisition and/or integration costs⁽¹⁾		150			430
Other non-recurring expenses⁽²⁾		336			36
Stock-based compensation expense⁽³⁾		468			1,050
Adjusted EBITDA:	$	3,585		$	6,663

	(1)	This adjustment gives effect to one-time corporate projects, including acquisition and/or integration related expenses, incurred during the periods.
	(2)	For the three and nine months ended September 30, 2024, this adjustment gives effect to a loss recorded on the change in fair value of our interest rate swap of $343,000 and $124,000, as well as, one-time accounting fees, termination benefits and other non-recurring or unusual expenses of $125,000 and $212,000, respectively. For the three months ended September 30, 2023, this adjustment gives effect to a gain recorded on the change in fair value of our interest rate swap of $165,000, partially offset by one-time, non-recurring expenses of $45,000. For the nine months ended September 30, 2023, this adjustment gives effect to $370,000 payment related to early extinguishment of our Seller Note and one-time non-recurring expenses of $45,000, partially offset by a gain recorded on the change in fair value of our interest rate swap of $379,000.
	(3)	The adjustments represent stock-based compensation expense related to awards of stock options, restricted stock units, or common stock in exchange for services. Although we expect to continue to award stock in exchange for services, the amount of stock-based compensation is excluded as it is subject to change as a result of one-time or non-recurring projects.

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A reconciliation of net income to adjusted net income for the three and nine months ended September 30, 2024 and 2023 is presented in the following table (in thousands, except per share amounts):

	Three Months Ended September 30,
	2024						2023
	Amount			Per diluted share			Amount			Per diluted share

Net (loss) income:	$	(466	)	$	(0.12	)	$	273		$	0.07
Adjustments:
Amortization of intangible assets⁽¹⁾		682			0.18			686			0.18
Stock-based compensation expense⁽²⁾		268			0.07			359			0.09
Other unusual items⁽³⁾		511			0.13			(106	)		(0.02	)
Discrete items impacting income tax⁽⁴⁾		(47	)		(0.01	)		—			—
Tax impact of adjustments⁽⁵⁾		(307	)		(0.08	)		(197	)		(0.05	)
Non-GAAP net income:	$	641		$	0.17		$	1,015		$	0.27
Weighted average number of common shares outstanding – diluted		3,835						3,823

	Nine Months Ended September 30,
	2024						2023
	Amount			Per diluted share			Amount			Per diluted share

Net (loss) income:	$	(598	)	$	(0.16	)	$	1,492		$	0.39
Adjustments:
Amortization of intangible assets⁽¹⁾		2,045			0.53			2,056			0.54
Stock-based compensation expense⁽²⁾		468			0.12			1,050			0.28
Other unusual items⁽³⁾		486			0.13			466			0.12
Discrete items impacting income tax expense⁽⁴⁾		38			0.01			—			—
Tax impact of adjustments⁽⁵⁾		(630	)		(0.16	)		(750	)		(0.20	)
Non-GAAP net income:	$	1,809		$	0.47		$	4,314		$	1.13
Weighted average number of common shares outstanding – diluted		3,826						3,814

	(1)	The adjustments represent the amortization of intangible assets related to acquired assets and companies.
	(2)	The adjustments represent stock-based compensation expense related to awards of stock options, restricted stock units, or common stock in exchange for services. Although we expect to continue to award stock in exchange for services, the amount of stock-based compensation is excluded as it is subject to change as a result of one-time or non-recurring projects.
	(3)	For the three and nine months ended September 30, 2024, this adjustment gives effect to a loss recorded on the change in fair value of our interest rate swap of $343,000 and $124,000, as well as, one-time accounting fees, termination benefits and other non-recurring or unusual expenses, including acquisition and integration expenses of $168,000 and $362,000, respectively. For the three months ended September 30, 2023, this adjustment gives effect to a gain recorded on the change in fair value of our interest rate swap of $165,000, partially offset by one-time, non-recurring expenses, including acquisition and/or integration expenses of $59,000. For the nine months ended September 30, 2023, this adjustment gives effect to one-time, non-recurring expenses, including acquisition and/or integration expenses of $430,000 and a $370,000 payment related to early extinguishment of our Seller Note and one-time non-recurring expenses of $45,000, partially offset by a gain recorded on the change in fair value of our interest rate swap of $379,000.
	(4)	This adjustment eliminates discrete items impacting income tax expense. For the three and nine months ended September 30, 2024, discrete items relate to additional income tax expense (benefit) recorded during the period related to the exercise of stock compensation of ($46,000) and $39,000, respectively, and a benefit related to a return to provision adjustment of ($25,000) for both periods. There were no discrete items impacting income tax for the three and nine months ended September 30, 2023.
	(5)	This adjustment gives effect to the tax impact of all non-GAAP adjustments at the current Federal tax rate of 21%.

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Outlook

The following statements are forward looking and are subject to factors that could cause actual results to differ materially from those suggested here, including, without limitation, demand for and acceptance of our services, new developments, competition and general economic or market conditions, particularly in the domestic and international capital markets. Refer also to the Cautionary Statement Concerning Forward Looking Statements included in this report.

Market factors like the current military conflicts in Ukraine, Israel and the Middle East, instability in global energy markets, global inflation and the increase of interest rates have contributed to significant global economic and political uncertainty, disrupted global trade and supply chains, adversely impacted many industries, and contributed to significant volatility in financial markets. Overall, despite many uncertainties in the market regarding the economic and political outlook, we believe the demand for our platforms and services is stable in a majority of the markets we serve. The historical success of our Communications offering has been led by our ACCESSWIRE branded newswire, which is now complemented by the Newswire business.

We believe there is demand for our products around the world, led by our ACCESSWIRE and Newswire brands, as companies seek to find better platforms and tools to disseminate and communicate their messages in a more efficient and collaborative way. However, under current accounting standards, in the event our stock price continues to decline, or we do not see stable to increased demand for our combined newswire business through 2024 and beyond, it may be possible we will be required to write down goodwill and/or intangible assets, specifically related to the Newswire acquisition, if we determine the assets have been impaired. If a write-down of goodwill and/or intangible assets were to occur, it would likely have a short-term material negative effect on our consolidated financial statements.

We believe the continued transition to a platform subscription model has been and will continue to be key for our long-term sustainable growth. We will also continue to focus on the following key strategic initiatives during the remainder of 2024 and into 2025:

	·	Expanding our Communications products and adapting to this changing industry,
	·	Aligning our sales and marketing teams to be entirely focused on our Communications offerings,
	·	Expanding customer base,
	·	Expanding our newswire distribution,
	·	Investing in technology advancements and upgrades,
	·	Evaluating acquisitions in areas of strategic focus,
	·	Generating profitable sustainable growth
	·	Generating cash flows from operations.

We have invested and will continue to invest in our product sets, platforms and intellectual property development via internal development and acquisitions. Acquisitions remain a core part of our strategy and we believe acquisitions are key to enhancing our overall offerings in the market and are necessary to keep our competitive advantages and facilitate the next round of growth that management believes it can achieve. If we are successful in this effort, we believe we can further increase our market share as we move forward.

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Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to stockholders.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

Not applicable.

ITEM 4. CONTROLS AND PROCEDURES.

As of the end of the period covered by this quarterly report on Form10-Q, the Company’s Chief Executive Officer and Interim Chief Financial Officer conducted an evaluation of the Company’s disclosure controls and procedures (as defined in Rules 13a-15 and 15d-15 of the Securities Exchange Act of 1934). Based upon this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective and have not materially changed since its most recent annual report except for the resignation of our former Chief Financial Officer, Timothy Pitoniak, effective March 8, 2024. Mr. Pitoniak was replaced by Steven Knerr as our Interim Chief Financial Officer effective March 8, 2024. Immediately prior to the appointment, Mr. Knerr was the Company’s Vice President of Finance and Controller. Mr. Knerr has served as the Company’s Controller from August 2013 until May 2015, its interim Chief Financial Officer from May 2015 until November 2015 and its Chief Financial Officer from November 2015 until January 2022, when he assumed the role of Vice President of Finance and Controller. Effective September 1, 2024, Mr. Knerr was named Chief Financial Officer.

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PART II – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS.

From time to time, we may be involved in litigation that arises through the normal course of business. As of the date of this filing, we are neither a party to any litigation nor are we aware of any such threatened or pending litigation which we believe might result in a material adverse effect to our business.

ITEM 1A. RISK FACTORS.

In addition to the other information set forth in this quarterly report, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our 2023 Annual Report on Form 10-K, which could materially affect our business, financial condition or future results. There have been no material changes during fiscal 2024 to the risk factors that were included in the Form 10-K.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES.

None.

ITEM 4. MINE SAFETY DISCLOSURE.

Not applicable.

ITEM 5. OTHER INFORMATION.

During the fiscal quarter ended September 30, 2024, none of our directors or officers informed us of the adoption, modification or termination of a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement,” as those terms are defined in Regulation S-K, Item 408.

ITEM 6. EXHIBITS.

(a) Exhibits.

Exhibit Number		Description

31.1		Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.*
31.2		Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.*
32.1		Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.*
32.2		Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.*

101.INS		XBRL Instance Document.**
101.SCH		XBRL Taxonomy Extension Schema Document.**
101.CAL		XBRL Taxonomy Calculation Linkbase Document.**
101.LAB		XBRL Taxonomy Label Linkbase Document.**
101.PRE		XBRL Taxonomy Presentation Linkbase Document.**
101.DEF		XBRL Taxonomy Extension Definition Linkbase Document. **

_______________________________

*	filed or furnished herewith
**	submitted electronically herewith

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: November 7, 2024

	ISSUER DIRECT CORPORATION

	By:	/s/ Brian R. Balbirnie
		Brian R. Balbirnie
		Chief Executive Officer

	By:	/s/ Steven Knerr
		Steven Knerr
		Chief Financial Officer

nullnullnullnull

Cover - shares	9 Months Ended
Cover - shares	Sep. 30, 2024	Nov. 07, 2024
Cover [Abstract]
Entity Registrant Name	Issuer Direct Corporation
Entity Central Index Key	0000843006
Document Type	10-Q
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Entity Small Business	true
Entity Shell Company	false
Entity Emerging Growth Company	false
Entity Current Reporting Status	Yes
Document Period End Date	Sep. 30, 2024
Entity Filer Category	Non-accelerated Filer
Document Fiscal Period Focus	Q3
Document Fiscal Year Focus	2024
Entity Common Stock Shares Outstanding		3,833,977
Entity File Number	1-10185
Entity Incorporation State Country Code	DE
Entity Tax Identification Number	26-1331503
Entity Address Address Line 1	One Glenwood Avenue
Entity Address Address Line 2	Suite 1001
Entity Address City Or Town	Raleigh
Entity Address State Or Province	NC
Entity Address Postal Zip Code	27603
City Area Code	919
Local Phone Number	481-4000
Security 12b Title	Common Stock, par value $0.001
Trading Symbol	ISDR
Security Exchange Name	NYSE
Document Quarterly Report	true
Document Transition Report	false
Entity Interactive Data Current	Yes

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Current assets:
Cash and cash equivalents	$ 4,086	$ 5,714
Accounts receivable (net of allowance for credit losses of $1,375 and $1,119, respectively	4,405	4,368
Income tax receivable	223	232
Other current assets	1,319	1,190
Total current assets	10,033	11,504
Capitalized software (net of accumulated amortization of $3,583 and $3,424, respectively)	934	556
Fixed assets (net of accumulated depreciation of $878 and $765, respectively)	401	495
Right-of-use asset - leases	830	1,022
Other long-term assets	153	158
Goodwill	21,927	21,927
Intangible assets (net of accumulated amortization of $11,607 and $9,562, respectively)	27,445	29,490
Total assets	61,723	65,152
Current liabilities:
Accounts payable	1,420	1,308
Accrued expenses	2,185	1,919
Income taxes payable	13	11
Current portion of long-term debt	3,667	4,000
Deferred revenue	5,308	5,412
Total current liabilities	12,593	12,650
Long-term debt (net of debt discount of $74 and $87, respectively)	12,926	15,913
Deferred income tax liability	40	139
Lease liabilities - long-term	755	1,009
Other long-term liabilities	145	21
Total liabilities	26,459	29,732
Stockholders' equity:
Preferred stock, $0.001 par value, 1,000,000 shares authorized, no shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively.	0	0
Common stock $0.001 par value, 20,000,000 shares authorized, 3,833,977 and 3,815,212 shares issued and outstanding as of September 30, 2024 and December 31, 2023, respectively.	4	4
Additional paid-in capital	23,999	23,531
Other accumulated comprehensive loss	(75)	(49)
Retained earnings	11,336	11,934
Total stockholders' equity	35,264	35,420
Total liabilities and stockholders' equity	$ 61,723	$ 65,152

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
CONSOLIDATED BALANCE SHEETS
Allowance For Accounts Receivables	$ 1,375	$ 1,119
Accumulated Amortization - Capitalized Software	3,583	3,424
Accumulated depreciation	878	765
Accumulated Amortization - Intangible Assets	11,607	9,562
Debt discount	$ 74	$ 87
Preferred Stock Shares, Par Value	$ 0.001	$ 0.001
Preferred Stock Shares, Authorized	1,000,000	1,000,000
Preferred Stock Shares, Issued	0	0
Preferred Stock Shares, Outstanding	0	0
Common Stock Shares, Par Value	$ 0.001	$ 0.001
Common Stock Shares, Authorized	20,000,000	20,000,000
Common Stock Shares, Issued	3,833,977	3,815,212
Common Stock Shares, Outstanding	3,833,977	3,815,212

CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED)
Revenues	$ 6,953	$ 7,569	$ 21,602	$ 25,839
Cost of revenues	1,781	1,797	5,466	5,962
Gross profit	5,172	5,772	16,136	19,877
Operating costs and expenses:
General and administrative	2,008	2,033	5,812	6,639
Sales and marketing expenses	1,618	1,838	5,684	6,258
Product development	671	581	2,044	1,887
Depreciation and amortization	719	727	2,158	2,172
Total operating costs and expenses	5,016	5,179	15,698	16,956
Operating income	156	593	438	2,921
Interest expense, net	(265)	(298)	(835)	(817)
Other income (expense), net	(343)	165	(124)	9
Income (loss) before taxes	(452)	460	(521)	2,113
Income tax expense	14	187	77	621
Net income (loss)	$ (466)	$ 273	$ (598)	$ 1,492
Income (loss) per share - basic	$ (0.12)	$ 0.07	$ (0.16)	$ 0.39
Income (loss) per share - fully diluted	$ (0.12)	$ 0.07	$ (0.16)	$ 0.39
Weighted average number of common shares outstanding - basic	3,833	3,810	3,823	3,799
Weighted average number of common shares outstanding - fully diluted	3,835	3,823	3,826	3,814

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (UNAUDITED) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (UNAUDITED)
Net income (loss)	$ (466)	$ 273	$ (598)	$ 1,492
Foreign currency translation adjustment	21	(40)	(26)	5
Comprehensive income (loss)	$ (445)	$ 233	$ (624)	$ 1,497

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (UNAUDITED) - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated other comprehensive Loss	Retained Earnings
Balance, shares at Dec. 31, 2022		3,791,020
Balance, amount at Dec. 31, 2022	$ 33,223	$ 4	$ 22,147	$ (96)	$ 11,168
Stock-based compensation expense	337	0	337	0	0
Foreign currency translation	1	0	0	1	0
Net loss	(144)	$ 0	0	0	(144)
Balance, shares at Mar. 31, 2023		3,791,020
Balance, amount at Mar. 31, 2023	33,417	$ 4	22,484	(95)	11,024
Balance, shares at Dec. 31, 2022		3,791,020
Balance, amount at Dec. 31, 2022	33,223	$ 4	22,147	(96)	11,168
Net loss	1,492
Net income	1,492
Balance, shares at Sep. 30, 2023		3,811,649
Balance, amount at Sep. 30, 2023	35,789	$ 4	23,216	(91)	12,660
Balance, shares at Mar. 31, 2023		3,791,020
Balance, amount at Mar. 31, 2023	33,417	$ 4	22,484	(95)	11,024
Stock-based compensation expense	354	0	354	0	0
Foreign currency translation	44	$ 0	0	44	0
Exercise of stock awards, net of tax, shares		18,129
Exercise of stock awards, net of tax, amount	0	$ 0	0	0	0
Net income	1,363	$ 0	0	0	1,363
Balance, shares at Jun. 30, 2023		3,809,149
Balance, amount at Jun. 30, 2023	35,178	$ 4	22,838	(51)	12,387
Stock-based compensation expense	359	0	359	0	0
Foreign currency translation	(40)	$ 0	0	(40)	0
Net loss	273
Exercise of stock awards, net of tax, shares		2,500
Exercise of stock awards, net of tax, amount	19	$ 0	19	0	0
Net income	273	$ 0	0	0	273
Balance, shares at Sep. 30, 2023		3,811,649
Balance, amount at Sep. 30, 2023	35,789	$ 4	23,216	(91)	12,660
Balance, shares at Dec. 31, 2023		3,815,212
Balance, amount at Dec. 31, 2023	35,420	$ 4	23,531	(49)	11,934
Stock-based compensation expense	(67)	0	(67)	0	0
Foreign currency translation	(34)	0	0	(34)	0
Net loss	(139)	$ 0	0	0	(139)
Exercise of stock awards, net of tax, shares		2,167
Exercise of stock awards, net of tax, amount	0	$ 0	0	0	0
Balance, shares at Mar. 31, 2024		3,817,379
Balance, amount at Mar. 31, 2024	35,180	$ 4	23,464	(83)	11,795
Balance, shares at Dec. 31, 2023		3,815,212
Balance, amount at Dec. 31, 2023	35,420	$ 4	23,531	(49)	11,934
Net loss	(598)
Net income	(598)
Balance, shares at Sep. 30, 2024		3,833,977
Balance, amount at Sep. 30, 2024	35,264	$ 4	23,999	(75)	11,336
Balance, shares at Mar. 31, 2024		3,817,379
Balance, amount at Mar. 31, 2024	35,180	$ 4	23,464	(83)	11,795
Stock-based compensation expense	267	0	267	0	0
Foreign currency translation	(13)	$ 0	0	(13)	0
Exercise of stock awards, net of tax, shares		14,332
Exercise of stock awards, net of tax, amount	0	$ 0	0	0	0
Net income	7	$ 0	0	0	7
Balance, shares at Jun. 30, 2024		3,831,711
Balance, amount at Jun. 30, 2024	35,441	$ 4	23,731	(96)	11,802
Stock-based compensation expense	247	0	247	0	0
Foreign currency translation	21	0	0	21	0
Net loss	(466)	$ 0	0	0	(466)
Exercise of stock awards, net of tax, shares		2,266
Exercise of stock awards, net of tax, amount	21	$ 0	21	0	0
Balance, shares at Sep. 30, 2024		3,833,977
Balance, amount at Sep. 30, 2024	$ 35,264	$ 4	$ 23,999	$ (75)	$ 11,336

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Cash flows from operating activities:
Net (loss) income	$ (598)	$ 1,492
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	2,317	2,217
Provision for credit losses	906	373
Deferred income taxes	(99)	(506)
Change in fair value of interest rate swaps	124	(379)
Stock-based compensation expense	468	1,050
Measurement period adjustments	0	571
Non-cash interest adjustment on note payable	13	8
Changes in operating assets and liabilities:
Decrease (increase) in accounts receivable	(951)	(1,669)
Decrease (increase) in other assets	78	(92)
Increase (decrease) in accounts payable	113	(49)
Increase (decrease) in accrued expenses	19	(491)
Increase (decrease) in deferred revenue	(96)	(235)
Net cash provided by operating activities	2,294	2,290
Cash flows from investing activities:
Capitalized software	(537)	(319)
Purchase of fixed assets	(19)	(26)
Purchase of acquired business, net of cash received	0	350
Net cash provided by (used in) investing activities	(556)	5
Cash flows from financing activities:
Exercise of stock options	0	19
Payment of note payable	(3,333)	(22,000)
Issuance of secured promissory note	0	19,988
Payment for capitalized debt issuance costs	0	(88)
Net cash used in financing activities	(3,333)	(2,081)
Net change in cash and cash equivalents	(1,595)	214
Cash and cash equivalents - beginning	5,714	4,832
Currency translation adjustment	(33)	4
Cash and cash equivalents - ending	4,086	5,050
Supplemental disclosures:
Cash paid for income taxes	170	993
Cash paid for interest	$ 1,093	$ 1,208

Basis of Presentation

9 Months Ended

Sep. 30, 2024

Basis of Presentation

Basis of Presentation

Note 1. Basis of Presentation

Summary of Significant Accounting Policies

9 Months Ended

Sep. 30, 2024

Summary of Significant Accounting Policies

Summary Of Significant Accounting Policies

Note 2. Summary of Significant Accounting Policies

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. Significant intercompany accounts and transactions are eliminated in consolidation.

Earnings Per Share (EPS)

Revenue Recognition

Cash Equivalents

For purposes of the Company’s financial statements, the Company considers all highly liquid investments purchased with an original maturity date of three months or less to be cash equivalents.

Accounts Receivable and Allowance for Credit Losses

The roll forward of the allowance for credit losses for the three and nine-months ended September 30, 2024 and 2023, are as follows (in thousands):

	For the Three Months Ended						For the Nine Months Ended
	September 30,			September 30,			September 30,			September 30,
	2024			2023			2024			2023

Beginning balance	$	1,156		$	956		$	1,119		$	745
Provision for credit losses		311			113			906			373
Write-offs		(92	)		(51	)		(650	)		(100	)
Ending Balance		1,375			1,018			1,375			1,018

Concentration of Credit Risk

The Company believes it did not have any financial instruments that could have potentially subjected us to significant concentrations of credit risk for any relevant period.

Use of Estimates

Income Taxes

Capitalized Software

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023

Capitalized software development costs	$	137	$	152	$	537	$	319
Amortization included in cost of revenues		59		16		159		44

Impairment of Long-lived Assets

Lease Accounting

Fair Value Measurements

	·	Level 2 - Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. The fair value of the Company’s long-term debt and interest rate swap are quoted at Level 2.

	·	Level 3 - Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or other valuation techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

Translation of Foreign Financial Statements

Business Combinations, Goodwill, and Intangible Assets

Comprehensive Income

Comprehensive income consists of net income and other comprehensive income related to changes in the cumulative foreign currency translation adjustment.

Advertising

Stock-based Compensation

Loss reserve

Reclassifications

Equity

9 Months Ended

Sep. 30, 2024

Equity

Equity

Note 3: Equity

Dividends

The Company did not pay any dividends during the three and nine-month periods ended September 30, 2024 and 2023.

Preferred stock and common stock

2023 Equity Incentive Plan

The following table summarizes information about stock options outstanding and exercisable at September 30, 2024:

	Options Outstanding						Options Exercisable
Exercise Price Range	Number		Weighted Average Remaining Contractual Life (in Years)		Weighted Average Exercise Price		Number
$ 0.01 - 8.00		5,000		1.14	$	6.80		5,000
$ 8.01 - 11.00		3,000		3.25	$	10.25		3,000
$ 11.01 - 16.00		10,000		4.41	$	13.21		10,000
$ 16.01 - 27.00		30,000		8.26	$	26.98		7,500
$ 27.01 - 27.71		12,750		7.30	$	27.71		—
Total		60,750		6.59	$	22.38		25,500

As of September 30, 2024, the Company had unrecognized stock compensation related to the options of $250,000, which will be recognized through 2027.

Income Taxes

9 Months Ended

Sep. 30, 2024

Income Taxes

Income Taxes

Note 4: Income Taxes

Leases

9 Months Ended

Sep. 30, 2024

Leases

Leases

Note 5: Leases

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023
Lease expense
Operating lease expense	$	76	$	76	$	228	$	228
Variable lease expense		18		19		50		40
Total lease expense	$	94	$	95	$	278	$	268

Year Ended December 31:
2024	$	97
2025		390
2026		401
2027		412
Total lease payments		1,300
Present value adjustment		(158	)
Lease liability	$	1,142

Revenue

9 Months Ended

Sep. 30, 2024

Revenue

Revenue

Note 6: Revenue

	Three months ended Nine 30,
Revenue Streams	2024				2023
Communications	$	5,481	78.8	%	$	6,078	80.3	%
Compliance		1,472	21.2	%		1,491	19.7	%
Total	$	6,953	100.0	%	$	7,569	100.0	%

	Nine months ended September 30,
Revenue Streams	2024				2023
Communications	$	16,884	78.2	%	$	18,580	71.9	%
Compliance		4,718	21.8	%		7,259	28.1	%
Total	$	21,602	100.0	%	$	25,839	100.0	%

The Company did not have any customers during the three and nine-month periods ended September 30, 2024 and 2023 that accounted for more than 10% of our revenue.

Credit Agreement

9 Months Ended

Sep. 30, 2024

Credit Agreement

Credit Agreement

Note 7: Credit Agreement

The Credit Agreement originally contained financial covenants, which commenced with fiscal quarter ending September 30, 2023, and were subsequently amended on June 25, 2024, as follows:

	Original	As Amended
Fiscal Quarter	Fixed Charge Coverage Ratio	Fixed Charge Coverage Ratio
Each fiscal quarter ending on or after June 30, 2023 through June 30, 2024	1.2:1.0	1.2:1.0
Fiscal quarter ending on or after September 30, 2024 through March 31, 2025	1.2:1.0	1.15:1.0
Each fiscal quarter ending on or after June 30, 2025	1.2:1.0	1.2:1.0

	Leverage Ratio	Leverage Ratio
Each fiscal quarter ending on or after June 30, 2023 through September 30, 2023	2.75:1.0	2.75:1.0
Fiscal quarter ending December 31, 2023	2.5:1.0	2.5:1.0
Fiscal quarter ending March 31, 2024	2.5:1.0	2.75:1.0
Each fiscal quarter ending on or after June 30, 2024 through September 30, 2024	2.5:1.0	3.5:1.0
Fiscal quarter ending December 31, 2024	2.5:1.0	3.0:1.0
Fiscal quarter ending March 31, 2025	2.5:1.0	2.85:1.0
Each fiscal quarter ending on or after June 30, 2025	2.5:1.0	2.75:1.0

Interest Rate Swap

9 Months Ended

Sep. 30, 2024

Interest Rate Swap

Interest Rate Swap

Note 8: Interest Rate Swap

Summary of Significant Accounting Policies (Policies)

9 Months Ended

Sep. 30, 2024

Summary of Significant Accounting Policies

Earnings Per Share (EPS)

Revenue Recognition

Cash Equivalents

For purposes of the Company’s financial statements, the Company considers all highly liquid investments purchased with an original maturity date of three months or less to be cash equivalents.

Accounts Receivable and Allowance for Credit Losses

The roll forward of the allowance for credit losses for the three and nine-months ended September 30, 2024 and 2023, are as follows (in thousands):

	For the Three Months Ended						For the Nine Months Ended
	September 30,			September 30,			September 30,			September 30,
	2024			2023			2024			2023

Beginning balance	$	1,156		$	956		$	1,119		$	745
Provision for credit losses		311			113			906			373
Write-offs		(92	)		(51	)		(650	)		(100	)
Ending Balance		1,375			1,018			1,375			1,018

Concentration Of Credit Risk

The Company believes it did not have any financial instruments that could have potentially subjected us to significant concentrations of credit risk for any relevant period.

Use Of Estimates

Income Taxes

Capitalized Software

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023

Capitalized software development costs	$	137	$	152	$	537	$	319
Amortization included in cost of revenues		59		16		159		44

Impairment Of Long-lived Assets

Lease Accounting

Fair Value Measurements

	·	Level 2 - Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. The fair value of the Company’s long-term debt and interest rate swap are quoted at Level 2.

	·	Level 3 - Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or other valuation techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

Translation Of Foreign Financial Statements

Business Combinations, Goodwill And Intangible Assets

Comprehensive Income

Comprehensive income consists of net income and other comprehensive income related to changes in the cumulative foreign currency translation adjustment.

Advertising

Stock-based Compensation

Loss reserve

Reclassifications

Summary of Significant Accounting Policies (Tables)

9 Months Ended

Sep. 30, 2024

Summary of Significant Accounting Policies

Allowance for doubtful accounts

	For the Three Months Ended						For the Nine Months Ended
	September 30,			September 30,			September 30,			September 30,
	2024			2023			2024			2023

Beginning balance	$	1,156		$	956		$	1,119		$	745
Provision for credit losses		311			113			906			373
Write-offs		(92	)		(51	)		(650	)		(100	)
Ending Balance		1,375			1,018			1,375			1,018

Capitalized costs and amortization

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023

Capitalized software development costs	$	137	$	152	$	537	$	319
Amortization included in cost of revenues		59		16		159		44

Equity (Tables)

9 Months Ended

Sep. 30, 2024

Equity

Schedule of stock Options Outstanding And Exercisable

	Options Outstanding						Options Exercisable
Exercise Price Range	Number		Weighted Average Remaining Contractual Life (in Years)		Weighted Average Exercise Price		Number
$ 0.01 - 8.00		5,000		1.14	$	6.80		5,000
$ 8.01 - 11.00		3,000		3.25	$	10.25		3,000
$ 11.01 - 16.00		10,000		4.41	$	13.21		10,000
$ 16.01 - 27.00		30,000		8.26	$	26.98		7,500
$ 27.01 - 27.71		12,750		7.30	$	27.71		—
Total		60,750		6.59	$	22.38		25,500

Leases (Tables)

9 Months Ended

Sep. 30, 2024

Leases

Lease Expense

	For the Three Months Ended				For the Nine Months Ended
	September 30,		September 30,		September 30,		September 30,
	2024		2023		2024		2023
Lease expense
Operating lease expense	$	76	$	76	$	228	$	228
Variable lease expense		18		19		50		40
Total lease expense	$	94	$	95	$	278	$	268

Future Minimum Lease Payments

Year Ended December 31:
2024	$	97
2025		390
2026		401
2027		412
Total lease payments		1,300
Present value adjustment		(158	)
Lease liability	$	1,142

Revenue (Tables)

9 Months Ended

Sep. 30, 2024

Revenue

Disaggregated Revenue

	Three months ended Nine 30,
Revenue Streams	2024				2023
Communications	$	5,481	78.8	%	$	6,078	80.3	%
Compliance		1,472	21.2	%		1,491	19.7	%
Total	$	6,953	100.0	%	$	7,569	100.0	%

	Nine months ended September 30,
Revenue Streams	2024				2023
Communications	$	16,884	78.2	%	$	18,580	71.9	%
Compliance		4,718	21.8	%		7,259	28.1	%
Total	$	21,602	100.0	%	$	25,839	100.0	%

Credit Agreement (Tables)

9 Months Ended

Sep. 30, 2024

Credit Agreement

Schedule of credit agreement

	Original	As Amended
Fiscal Quarter	Fixed Charge Coverage Ratio	Fixed Charge Coverage Ratio
Each fiscal quarter ending on or after June 30, 2023 through June 30, 2024	1.2:1.0	1.2:1.0
Fiscal quarter ending on or after September 30, 2024 through March 31, 2025	1.2:1.0	1.15:1.0
Each fiscal quarter ending on or after June 30, 2025	1.2:1.0	1.2:1.0

	Leverage Ratio	Leverage Ratio
Each fiscal quarter ending on or after June 30, 2023 through September 30, 2023	2.75:1.0	2.75:1.0
Fiscal quarter ending December 31, 2023	2.5:1.0	2.5:1.0
Fiscal quarter ending March 31, 2024	2.5:1.0	2.75:1.0
Each fiscal quarter ending on or after June 30, 2024 through September 30, 2024	2.5:1.0	3.5:1.0
Fiscal quarter ending December 31, 2024	2.5:1.0	3.0:1.0
Fiscal quarter ending March 31, 2025	2.5:1.0	2.85:1.0
Each fiscal quarter ending on or after June 30, 2025	2.5:1.0	2.75:1.0

Summary of Significant Accounting Policies (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Summary of Significant Accounting Policies
Allowance for doubtful accounts, beginning	$ 1,156	$ 956	$ 1,119	$ 745
Provision for credit losses	311	113	906	373
Write-offs	(92)	(51)	(650)	(100)
Allowance for doubtful accounts, ending	$ 1,375	$ 1,018	$ 1,375	$ 1,018

Summary of Significant Accounting Policies (Details 1) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Summary of Significant Accounting Policies
Capitalized software development costs	$ 137	$ 152	$ 537	$ 319
Amortization included in cost of revenues	$ 59	$ 16	$ 159	$ 44

Summary of Significant Accounting Policies (Details Narrative) - USD ($)	3 Months Ended			9 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Antidilutive securities excluded from computation of earnings per common share	54,750		72,750	52,750	72,750
Deferred revenue	$ 5,308,000			$ 5,308,000		$ 5,412,000
Revenue Recognized Included in the Deferred Revenue				4,699,000	$ 3,659,000
Accounts receivable related to contracts with customers	4,405,000			4,405,000		4,368,000
Capitalized costs	125,000			125,000		$ 130,000
FDIC insurance limit	250,000			250,000
Advertising Expense	255,000		$ 409,000	$ 1,033,000	$ 1,235,000
Intangible asset estimated useful lives				15 years
Loss reserve	115,000			$ 115,000
General and administrative expenses		$ 94,000
Canada [Member]
Cash-on-hand	1,524,000			1,524,000
Europe
Cash-on-hand	$ 69,000			$ 69,000
Common Stock
Intangible asset estimated useful lives				5 years
Software and Technology \| Minimum [Member]
Intangible asset estimated useful lives				3 years
Software and Technology \| Maximum [Member]
Intangible asset estimated useful lives				7 years
Customer Lists
Intangible asset estimated useful lives				3 years
Distribution Partner Relationships
Intangible asset estimated useful lives				10 years
Non-compete Agreements
Intangible asset estimated useful lives				5 years
Customer Relationships \| Maximum [Member]
Intangible asset estimated useful lives				10 years

Equity (Details)	9 Months Ended
Equity (Details)	Sep. 30, 2024 $ / shares shares
Option 1
Number of options outstanding	5,000
Weighted average remaining contractual life (in years)	1 year 1 month 20 days
Weighted average exercise price outstanding, beginning \| $ / shares	$ 6.80
Number of options exercisable	5,000
Exercise price range	0.01 - 8.00
Option 2
Number of options outstanding	3,000
Weighted average remaining contractual life (in years)	3 years 3 months
Weighted average exercise price outstanding, beginning \| $ / shares	$ 10.25
Number of options exercisable	3,000
Exercise price range	8.01 - 11.00
Option 3
Number of options outstanding	10,000
Weighted average remaining contractual life (in years)	4 years 4 months 28 days
Weighted average exercise price outstanding, beginning \| $ / shares	$ 13.21
Number of options exercisable	10,000
Exercise price range	11.01 - 16.00
Option 4
Number of options outstanding	30,000
Weighted average remaining contractual life (in years)	8 years 3 months 3 days
Weighted average exercise price outstanding, beginning \| $ / shares	$ 26.98
Number of options exercisable	7,500
Exercise price range	16.01 - 27.00
Option 5
Number of options outstanding	12,750
Weighted average remaining contractual life (in years)	7 years 3 months 18 days
Weighted average exercise price outstanding, beginning \| $ / shares	$ 27.71
Number of options exercisable	0
Exercise price range	27.01 - 27.71
Option Total
Number of options outstanding	60,750
Weighted average remaining contractual life (in years)	6 years 7 months 2 days
Weighted average exercise price outstanding, beginning \| $ / shares	$ 22.38
Number of options exercisable	25,500

Equity (Details Narrative) - USD ($)		1 Months Ended	3 Months Ended	9 Months Ended
Equity (Details Narrative) - USD ($)	Jun. 10, 2016	Jun. 17, 2020	Sep. 30, 2024	Sep. 30, 2024	Sep. 30, 2023
Shares Available For Grant			121,076	121,076
Number of restricted stock units granted			11,166	43,666	74,832
Restricted stock units vested year				3 years
Grant date fair value			$ 8.06	$ 12.41	$ 26.08
Number of restricted stock units vested/issued				16,499	18,129
Weighted average exercise price average intrinsic value				$ 19.95	$ 25.85
Unrecognized compensation expense, restricted stock units			$ 250,000	$ 250,000
Unvested Restricted Stock Units [Member]
Unrecognized compensation expense, restricted stock units			$ 1,027,000	$ 1,027,000
2014 Plan
Shares Available For Grant			364,078	364,078
Shares issued incentive awards for common stock				200,000
Additional Awards	200,000	200,000
Total Number Of Shares To Be Awarded				600,000
2023 Plan
Shares Available For Grant			121,076	121,076
Shares issued incentive awards for common stock				300,000

Income Taxes (Details Narrative) - USD ($)	3 Months Ended		9 Months Ended
Income Taxes (Details Narrative) - USD ($)	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Taxes
Income Tax Expense	$ 14,000	$ 187,000	$ 77,000	$ 621,000
U.s. Statutory Rate			21.00%

Leases (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Leases (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Leases
Operating Lease Expense	$ 76	$ 76	$ 228	$ 228
Variable Lease Expense	18	19	50	40
Total lease expense	$ 94	$ 95	$ 278	$ 268

Leases (Details 1)	Sep. 30, 2024 USD ($)
Leases
2024	$ 97,000
2025	390,000
2026	401,000
2027	412,000
Total Lease Payments	1,300,000
Present Value Adjustment	(158,000)
Lease Liability	$ 1,142,000

Leases (Details Narrative)	9 Months Ended
Leases (Details Narrative)	Sep. 30, 2024 USD ($)
Lease Liability, Current Portion	$ 387,000
Total Lease liabilitie	$ 1,142,000
Weighted Average Non Cancelable Lease Term	3 years 3 months
Weighted-average Discount Rate	3.77%
March 2019
Lease Liability, Current Portion	$ 2,596,000
Expiry Of Lease	Dec. 31, 2027
Lease Payments	$ 2,997,000
Improvment Allowance Of Lease Payments	$ 488,000
Minimum lease payments discounted	3.77%

Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Revenue (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenues	$ 6,953	$ 7,569	$ 21,602	$ 25,839
Percentage Of Revenue From Revenue Streams	100.00%	100.00%	100.00%	100.00%
Communication [Member]
Revenues	$ 5,481	$ 6,078	$ 16,884	$ 18,580
Percentage Of Revenue From Revenue Streams	78.80%	80.30%	78.20%	71.90%
Compliance [Member]
Revenues	$ 1,472	$ 1,491	$ 4,718	$ 7,259
Percentage Of Revenue From Revenue Streams	21.20%	19.70%	21.80%	28.10%

Revenue (Details Narrative)	9 Months Ended
Revenue (Details Narrative)	Sep. 30, 2024	Sep. 30, 2023
One Customer [Member]
Percentage Of Revenue	10.00%	10.00%

Credit Agreement (Details narrative) - USD ($)	1 Months Ended	9 Months Ended
Credit Agreement (Details narrative) - USD ($)	Mar. 20, 2023	Sep. 30, 2024	Jun. 01, 2024
Credit Agreement
Description of credit agreement	(i) term loan facility in an aggregate principal amount of $20 million (the “Term Loan”), and (ii) revolving line of credit in an up to aggregate principal amount of $5 million (the “Revolving LOC”), subject to an 85% limit based on the current eligible accounts receivable (as defined in the Credit Agreement)	the per annum interest rate of the Term Loan is variable based on the one-month secured overnight financing rate (“SOFR”) plus 2.35%, subject to a minimum SOFR of 2.00%. However, the Term Loan issued on the Closing Date has a per annum interest rate of 6.217%, which was fixed with respect to the entire principal amount as a result of an interest rate swap agreement entered into between the Company and Pinnacle on the Closing Date in accordance with the terms of the Credit Agreement
Unrestricted liquidity			$ 1,500,000
Proceed from credit agreement	$ 25,000,000
Maturity date	December 20, 2028
Monthly principle payment	$ 333,333
Acquisition of iNewswire.com LLC		$ 22,880,000
Aggregate principal amount of the Revolving LOC		1,500,000
Payment to secured notes		370,000
Interest forgiveness		440,000
Interest rate			7.21%
Payment for other expenss		370,000
Termination of unsecured line of credit		$ 3,000,000

Interest Rate Swap (Details Narrative) - USD ($)	3 Months Ended		9 Months Ended
Interest Rate Swap (Details Narrative) - USD ($)	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Interest Rate Swap
Interest rate swap agreement			$ 20,000,000
Description of interest rate swap agreement			the Company pays a fixed rate of interest at 6.217% and receives an average variable rate of SOFR + 2.35% adjusted monthly
Weighted average rate			7.51%
Net liability	$ 145,000		$ 145,000		$ 21,000
Other income (loss)	$ 343,000	$ 165,000	$ 124,000	$ 379,000

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