CSG Empowers a Bold Future for People and Planet
02 April 2024 - 11:30PM
Business Wire
The 2023 Impact Report outlines steadfast
commitment and measurable progress toward sustainability and social
impact on a global scale
CSG® (NASDAQ: CSGS) today published its 2023 Global Impact
Report, Empowering a Bold Future, which highlights the company’s
vision, commitments and initiatives to drive sustainability, social
impact and belonging. The report details CSG’s global action over
the past year to uplift the communities in which it operates,
foster a culture of inclusion and care for our planet. This
includes a milestone pledge to achieve carbon neutrality in Scope 1
and 2 emissions by 2035 and partnerships with more than 80
impact-driven organizations worldwide to empower CSGers to give
back.
“Our strength lies in our people, who together make up the
extraordinary culture and spirit of CSG,” said Cindy Parsons,
executive director of sustainability and social responsibility,
CSG. “We tap into the power of all with our people-first,
purpose-driven culture, which had a tangible impact in 2023. Not
only did we make a difference in the communities in which we
operate, we also achieved record-breaking annual business results.
Though we’ve set a high bar for ourselves, we will continue to
exceed it by expanding and deepening our work toward a more
inclusive, empowered and sustainable future for all.”
Environmental stewardship was a key focus of CSG’s action in
2023, driving a 29% carbon footprint reduction through energy
efficiency and real estate optimization. This included an ENERGY
STAR certification from the U.S. Environmental Protection Agency
(EPA) for CSG’s headquarters in Denver. Adding to those efforts,
CSG worked with Life Span Technology to recycle and responsibly
dispose of IT equipment, resulting in more than 69,000 pounds of
e-waste diverted from landfills.
Beyond sustainability, CSG’s initiatives underscored its core
values of:
- Ethical business practices: With strict, trustworthy
business frameworks and corporate governance, CSG took every
precaution to ensure the gold standard of data privacy, compliance
and security.
- Employee wellbeing: CSG emphasized employee wellness and
connectedness with its flexible-first work policy, advocacy through
its employee belonging groups and educational resources around
financial, physical and mental health.
- Digital inclusion: As a leader in digital
transformation, CSG continues the digital accessibility journey in
communication, design and outcomes, encouraging collaboration,
inclusion and collective growth.
- Technology upskilling to embrace a time of change: As
artificial intelligence (AI) takes center stage in the business
world, CSG has made strategic investments to hone CSGers’ AI
skills. Doing so has given them responsible tools and frameworks to
work efficiently, securely and confidently with this emerging
technology as CSG looks to the future.
Learn more about CSG’s work to empower a bold future for people
and planet in the 2023 Global Impact Report.
About CSG
CSG empowers companies to build unforgettable experiences,
making it easier for people and businesses to connect with, use and
pay for the services they value most. Our customer experience,
billing and payments solutions help companies of any size make
money and make a difference. With our SaaS solutions, company
leaders can take control of their future and tap into guidance
along the way from our fiercely committed and forward-thinking
CSGers around the world.
Want to be future-ready and a change-maker like the global
brands that trust CSG? Visit csgi.com to learn more.
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Julia Dakhlia Public Relations +1 (402) 431-7376
julia.dakhlia@csgi.com John Rea Investor Relations +1 (210)
687-4409 john.rea@csgi.com
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