RALEIGH, N.C.,
Feb. 23,
2024 /PRNewswire/ -- For the 11th straight year,
First Citizens Bank has been recognized by Coalition Greenwich,
receiving 20 national and regional Greenwich Excellence and Best
Brand awards.
First Citizens ranked among the top five nationally in overall
recognition out of more than 500 banks evaluated — earning six
awards in the Middle Market Banking category and 14 in the Small
Business Banking category (11 national and three regional).
"First Citizens continues to be recognized by Coalition
Greenwich for traits that matter most to clients, such as trust,
long-term relationships, ease of doing business, customer service
and more," said Brendan Chambers,
middle market banking executive for First Citizens Bank. "These
awards are a testament to our associates and teams and reflect our
comprehensive, client-centered approach to help businesses reach
their long-term goals."
Greenwich Awards are based on client feedback, and First
Citizens was among a relatively small number of banks that stood
out as differentiated. First Citizens received recognition in both
award categories as a bank that clients trust, that values
long-term relationships and whose clients are highly satisfied with
the bankers managing their relationships.
"For more than 125 years, First Citizens has been a champion for
businesses of all sizes; that's why we're so honored to receive
this recognition," said Patrick
Noble, business services executive for First Citizens Bank.
"No matter a company's size, our bankers and industry specialists
provide financial advice, tools and services that cater to each
client's unique needs. We offer long-term thinking that can help
keep a business going strong for generations to come."
The list of 20 awards is as follows:
Six National Middle Market Banking Awards
Best
Brand - Ease of Doing Business
Best Brand -
Trust
Best Brand - Values Long-Term
Relationships
Cash Management - Customer
Service
Cash Management - Overall Product
Capabilities
Overall Satisfaction with Relationship
Manager
Fourteen Small Business Banking Awards (11 National / Three
Regional)
2023 National Small Business Banking
Awards:
Best Brand - Trust
Best Brand
- Values Long-Term Relationships
Cash Management -
Customer Service
Cash Management - Making
Commercial Payments Easier
Cash Management -
Overall Product Capabilities
Cash Management -
Overall Satisfaction
Industry
Understanding
Likelihood to
Recommend
Overall
Satisfaction
Overall Satisfaction with Relationship
Manager
Relationship Manager Proactively Provides
Advice
2023 Regional Small Business Banking Awards (of four regions
in the U.S.):
Cash Management - Overall Satisfaction
(South region)
Likelihood to Recommend (South
region)
Relationship Manager Proactively Provides
Advice (South region)
About the Greenwich Excellence Awards
Coalition
Greenwich is the leading global provider of data, analytics and
insights to the financial services industry. For 2023
honors, Coalition Greenwich evaluated the small-business banking
and middle-market platforms of more than 500 banks. Of these, only
39 have the distinctive quality required to win a Greenwich
Excellence Award for small business; 23 for middle market. Awards
in the middle-market category are based on interviews with
businesses with sales of $10-500
million across the country. Awards in the small business category
are based on interviews with businesses with sales of $1-10 million across the country.
About First Citizens Bank
First Citizens Bank
helps personal, business, commercial and wealth clients build
financial strength that lasts. Headquartered in Raleigh, N.C., First
Citizens has built a unique legacy of strength, stability and
long-term thinking that has spanned generations. First Citizens
offers an array of general banking services including a network of
more than 500 branches and offices in 30 states; commercial banking
expertise delivering best-in-class lending, leasing and other
financial services coast to coast; innovation banking serving
businesses at every stage; and a nationwide direct bank. Parent
company First Citizens BancShares, Inc.
(NASDAQ: FCNCA) is a top 20 U.S.
financial institution with more than $200
billion in assets. Discover more at
firstcitizens.com.
Contact:
|
Barbara
Thompson
|
|
Corporate
Communications
|
|
919-716-2716
|
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SOURCE First Citizens Bank