DENVER, Sept. 5,
2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:
TTEC), a leading global CX (customer experience) technology and
services innovator for AI-enhanced CX with solutions from TTEC
Engage and TTEC Digital, has been recognized with
numerous global workplace culture awards, proving that happy
employees are the secret behind delivering exceptional customer
experiences. These recognitions span multiple countries and
highlight TTEC's success in creating a workplace that prioritizes
diversity, employee development, well-being, and innovation.
Key Wins and Recognitions:
- Honored among the 2024 Best Companies to Work for in
Asia
- Won gold and silver at the 2024 HR Excellence Awards –
Philippines
- Named to UK's Best Workplaces 2024 for Development™,
Wellbeing™, and Women™
- Recognized as one of Ireland's
Best Workplaces™ in Tech
- Won double gold at the 2024 Gulf Customer Experience Awards in
Dubai
- Received three honors at the 2024 Top 25 Inspiring Workplaces
in Europe awards
- Accepted two honors at the global Rally® Awards for innovative
talent attraction
"At TTEC, we've always known that exceptional customer
experiences start with engaged employees," said Shelly Swanback, President of TTEC. "These
awards celebrate our commitment to creating an environment where
all team members feel empowered, valued, and equipped to deliver
their best work. By investing in our people, we are ultimately
investing in the success of our clients and their customers."
TTEC's award-winning workplace culture combines strategic use of
artificial intelligence (AI) to elevate the overall employee
experience, a focus on impactful learning and development to help
employees reach their full potential, and a tradition of
celebrating wins, big and small, to recognize the team's hard work
and achievements.
TTEC uses AI across the employee lifecycle from recruiting and
hiring, to training, to providing tools that make it easier to
work. Two examples include RealSkill, an immersive learning and
simulation technology that accelerates speed to proficiency, and
Let Me Know, an award-winning generative AI tool that puts the
correct information at employees' fingertips when they need it
while providing feedback to help improve the employee and customer
experience.
"We've built a culture where hard work and reaching for the
extraordinary go hand-in-hand with living life passionately," said
Laura Butler, Chief People Officer
for TTEC. "We believe in creating a workplace where everyone
belongs, everyone's voice is heard, and our open-door policy is
more than just words. It's through this genuine connection with our
employees that we're able to continuously improve the experience
and deliver exceptional value to both our team and our
clients."
The diverse range of awards demonstrates TTEC's holistic
approach to workplace culture, encompassing professional
development, well-being, leadership, and talent attraction and
retention. This employee-first strategy has proven instrumental in
TTEC's ability to drive innovation and leadership in a rapidly
evolving, AI-enhanced CX industry.
For more information about TTEC's award-winning workplace
culture and CX solutions, visit https://www.ttec.com.
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC)
is a leading global CX (customer experience) technology and
services innovator for AI-enabled digital CX solutions. Serving
iconic and disruptive brands, TTEC's outcome-based solutions span
the entire enterprise, touch every virtual interaction channel, and
improve each step of the customer journey. Leveraging next-gen
digital technology, the Company's TTEC Digital business
designs, builds, and operates omnichannel contact center
technology, CRM, AI and analytics solutions. The Company's TTEC
Engage business delivers AI-enhanced customer engagement, customer
acquisition and growth, tech support, back office,
and fraud prevention services. Founded in
1982, the Company's singular obsession with CX excellence has
earned it leading client, customer, and employee satisfaction
scores across the globe. The Company's approximately 54,000
employees operate on six continents and bring technology and
humanity together to deliver happy customers and differentiated
business results. To learn more visit us
at https://www.ttec.com.
Contact: Meredith Matthews,
meredith.matthews@ttec.com
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SOURCE TTEC Holdings, Inc.
