Salesforce.com Officially Opens Singapore Data Center to Serve Increased Global Adoption of Enterprise Cloud Computing
15 July 2009 - 4:00PM
PR Newswire (US)
Salesforce.com surpassed 5,000 customers in Asia-Pacific in first
quarter of fiscal 2010, including industry leaders Crocs, Pacnet,
Ricoh and more Demonstrates industry leadership with major
international investment in global real-time cloud computing
infrastructure SINGAPORE, July 15 /PRNewswire-FirstCall/ --
Salesforce.com (NYSE:CRM), the enterprise cloud computing company,
today announced that customers are adopting Salesforce CRM
applications and the Force.com platform in record numbers across
the Asia-Pacific (APAC) region. (Logo:
http://www.newscom.com/cgi-bin/prnh/20050216/SFW105LOGO) -- The
company surpassed 5,000 customers in APAC in its first fiscal
quarter of 2010, including industry leaders Crocs, Pacnet, Ricoh
and more. -- Salesforce.com cloud computing applications, including
the Sales Cloud and the Service Cloud, as well as the Force.com
platform for developing and deploying custom cloud applications,
allow customers to focus on managing their businesses - rather than
managing the cost and complexity associated with software and
hardware infrastructure. -- To further accelerate international
expansion and adoption of enterprise cloud computing,
salesforce.com's first international data center is now live in
Singapore. -- Along with its two North American data centres, the
new Singapore facility allows the company to meet the service
demands of its rapidly growing international customer base as well
as extend the capacity, redundancy and scalability of its
infrastructure. -- Supporting the data centre infrastructure will
be a new Network Operations Centre (NOC) headquartered in
Singapore. The NOC enables 24x7, follow-the-sun monitoring of the
company's data centres in North America and Singapore.
"Asia-Pacific is our fastest growing market, and there has never
been a better time for enterprise cloud computing," said Marc
Benioff, chairman and CEO, salesforce.com. "Our new Singapore data
center represents continued investment in our global real-time
infrastructure to accelerate customer success with cloud computing
worldwide." "We welcome the decision of salesforce.com to locate
its first data centre outside the U.S. in Singapore. This
significant development will add to the richness of Singapore's
infocomm landscape, increasing the confidence of SMEs in using SaaS
for business productivity and contributing to our Cloud Computing
eco-system," said Mr. Andrew Khaw, Senior Director and Group Head,
Industry Development, of the Infocomm Development Authority of
Singapore. "As an established trusted hub, with excellent infocomm
connectivity, Singapore is in a strong position to support
fast-growing international infocomm companies such as
salesforce.com in delivering innovative web-based services to
customers here and globally." "We congratulate salesforce.com on
the launch of its first international data centre in Singapore,
just three years after establishing its Asia-Pacific headquarters
here. Salesforce.com's rapid growth in the region and decision to
host its enterprise cloud computing applications and information
here attests to our reputation of being a stable, secure and
trusted hub for businesses," said Mr. Manohar Khiatani, Deputy
Managing Director, Economic Development Board of Singapore.
Enterprise Cloud Computing Momentum in Asia Pacific Springboard
Research forecast that the Asia Pacific Software-as-a-Service
(SaaS) market will reach US$1.16B by 2010, based on a compound
annual growth rate (CAGR) of 66 percent. By then, SaaS will
comprise 15 percent of the enterprise software applications market
in Asia Pacific. "SaaS is moving beyond its roots in customer
relationship management (CRM) into every area of the enterprise,
including platforms for application development," said Dane
Anderson, CEO of Springboard Research. "With all segments of the
cloud computing market growing, we are seeing applications and
platforms being adopted across the board by enterprises in the
region and, perhaps most importantly, the enterprises we interview
are very satisfied." Asia Pacific Industry Leaders Adopting the
Cloud In its earnings report for the first quarter of fiscal 2010,
salesforce.com noted 36 percent revenue growth in Asia Pacific
compared to the same quarter a year prior, as customers continue to
adopt enterprise cloud computing to run their businesses. More than
5,000 customers across the Asia-Pacific region are now using
enterprise cloud computing from salesforce.com to run their
businesses, including AAPT, Acer, Amcor, CGU Insurance, Challenger
Financial Services, Crocs, Datacraft, Flight Centre, Hang Seng
Bank, Mizuho Private Wealth Management, Ottagi, Pacnet, Ramco,
Ricoh, SPH Search, VSNL and Telecom New Zealand. "With
salesforce.com and the cloud computing model we were able to get up
and running in record time compared to the on-premise CRM
alternatives," said Mr. Richard Carden, Managing Director (Asia) of
Pacnet. "We were able to quickly customize Salesforce CRM to the
specific needs of our business, which in turn has driven strong
user adoption with our employees." "CIOs and IT departments at
Asia-Pacific enterprises recognize the innovation, time-to-value
and ease-of-use that salesforce.com delivers with cloud computing,"
said Lindsey Armstrong, executive vice president of international
enterprise sales, salesforce.com. " Enterprises are realizing that
this is the era of cloud computing, and salesforce.com gives
businesses the ability to harness the power of cloud computing to
better their companies." Customers named in this release are part
of the 59,300 customers of all sizes, industries and geographies
that comprised the salesforce.com customer base as of April 30,
2009. About salesforce.com Salesforce.com is the enterprise cloud
computing company. The company's portfolio of Salesforce CRM
applications, available at http://www.salesforce.com/products/, has
revolutionized the ways that companies collaborate and communicate
with their customers across sales, marketing and service. The
company's Force.com platform (http://www.salesforce.com/platform/)
enables customers, partners and developers to quickly build
powerful business applications to run every part of the enterprise
in the cloud. Based on salesforce.com's real-time, multi-tenant
architecture, Salesforce CRM and Force.com offer the fastest path
to customer success with cloud computing. As of April 30, 2009,
salesforce.com manages customer information for approximately
59,300 customers including Allianz Commercial, Dell, Dow Jones
Newswires, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
salesforce.com applications should make their purchase decisions
based upon features that are currently available. Salesforce.com
has headquarters in San Francisco, with offices in Europe and Asia,
and trades on the New York Stock Exchange under the ticker symbol
"CRM". For more information please visit
http://www.salesforce.com/, or call 1-800-NO-SOFTWARE. Copyright
(c) 2009 salesforce.com, inc. All rights reserved. Salesforce and
the "no software" logo are registered trademarks of salesforce.com,
inc., and salesforce.com owns other registered and unregistered
trademarks. Other names used herein may be trademarks of their
respective owners.
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6534 7251, , for salesforce.com Web Site:
http://www.salesforce.com/
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