Aéroports de Paris: Holograms at Paris-Orly Airport
24 August 2011 - 6:35PM
Business Wire
After Great-Britain last February, Paris-Orly is the third
airport in the world to display holograms at the boarding gate.
A real technological breakthrough, these holograms represent
Aéroports de Paris (Paris:ADP) (Pink Sheets:AEOPF) customer service
agents who lent their silhouettes and their voices to greet the
passengers and let them know that their flight is about to
board.
These holograms are enhancing the passenger service at
Paris-Orly which represents 100 hosts and hostesses specializing in
informing the travelers.
"To improve our clients' satisfaction, we have decided to turn
Hall 40 of Terminal Ouest into an experimental space for new
technologies. These holograms are the 1st experiment; they reflect
our commitment to better serve the travelers throughout their
journey and to provide them with real-time information while
creating surprise and interest," pointed out Charles Telitsine,
Terminal Ouest Manager.
Three Aéroports de Paris customer service agents accepted to
lend their image for these holograms. Their silhouettes were
custom-made, then they were filmed in an actual studio to create a
strikingly life-like illusion. The video images are then
rear-projected onto their human shaped silhouettes made of
plexiglass when the boarding process starts.
Hall 40: Orly-West Innovation Space
Other innovations are currently displayed in Hall 40, such as
various color lighting of the check-in counters: red for the
business class passengers, blue for all other classes, or green for
the luggage drop-off.
On the other hand, the installation of a "N°1 access" service
allows a direct and rapid access to the plane through an automatic
gate equipped with an optical reader able to scan the boarding
passes. Finally, a children space has been added with interactive
fish projected on the ground.
If these innovations are well received by the passengers, they
could ultimately be installed in other terminals.
Boarding gate 40 is located in Hall 4 of Terminal Ouest. More
than 900,000 passengers a year pass through that gate, on their way
to destinations like Corsica, Biarritz, Brest, Clermont-Ferrand,
Montpellier and Toulon.
The original source-language text of this announcement is the
official, authoritative version. Translations are provided as an
accommodation only, and should be cross-referenced with the
source-language text, which is the only version of the text
intended to have legal effect.
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