Amerisure Modernizes Policy Administration, Underwriting, and Billing Management Capabilities with Guidewire to Increase Business Agility
07 February 2025 - 12:55AM
Business Wire
Amerisure Insurance (Amerisure), a leading provider of
commercial property and casualty insurance solutions for U.S.-based
construction, manufacturing and healthcare businesses, and
Guidewire (NYSE: GWRE) announced that Amerisure successfully
deployed Guidewire PolicyCenter and Guidewire BillingCenter as its
new systems for policy administration, underwriting, and billing
management. The company implemented the products on Guidewire Cloud
simultaneously beginning with its Workers’ Compensation line of
business in all of the regions where it operates. Amerisure is
currently implementing other lines of business such as commercial
auto and loss sensitive (special risk). Guidewire PartnerConnect
Consulting Global Premier member PwC was the lead partner on the
implementation project.
Amerisure migrated its on-premise installation of Guidewire
ClaimCenter onto Guidewire Cloud in 2023. With the implementation
of PolicyCenter and BillingCenter on Guidewire Cloud, the company
is now a full Guidewire InsuranceSuite customer in production on
Guidewire Cloud.
“Thanks to the incredible partnership our team had working with
Guidewire and PwC, we were able to go into production on time and
on budget, and user feedback has been encouraging. PolicyCenter and
BillingCenter are enabling us to modernize our policy
administration, underwriting, and billing capabilities to achieve
things we wouldn’t have been able to on our previous systems, such
as account-level viewing, easy access to detailed policy
information by all entities in the organization, and new
integrations to streamline processes,” said Amerisure Vice
President of Product Management Mark Fowler. “We’re also now able
to see the full quote-issue-bind cycle for new policies in real
time. Compared to our previous policy and billing systems, the time
it took our staff to learn to operate PolicyCenter and
BillingCenter decreased substantially. The intuitive platform
allowed the team to be up and running in weeks vs months.”
Fowler added, “We’re looking forward to leveraging the
best-in-class insurtech solutions that are part of Guidewire
Marketplace and Guidewire’s powerful PartnerConnect ecosystem into
our workflows to facilitate a simpler and smoother experience for
our staff to ultimately benefit our policyholders and agency
customers by reducing cycle times and improving their overall
experience. And when we complete our line of business migration,
we’ll also be able to quickly add new lines to grow our business.
Guidewire will be core to our business operations, driving speed
and agility, and I’m excited to see where this goes.”
"We are thrilled to announce the successful Cloud implementation
of Guidewire PolicyCenter and BillingCenter at Amerisure," said PwC
Global Guidewire Practice Lead Imran Ilyas. "By harnessing the
power of Guidewire Cloud, Amerisure has gained unparalleled agility
across their entire enterprise, enabling them to swiftly adapt to
evolving market demands and seamlessly implement new tools and
upgrades. This implementation reinforces their commitment to
staying at the forefront of the insurance industry."
Guidewire Senior Vice President of Professional Services Michael
Mahoney remarked, “We congratulate Amerisure on successfully
implementing PolicyCenter and BillingCenter on Guidewire Cloud.
We’re delighted that Guidewire is providing the technology
foundation to help the company transform its core operations in the
cloud and continue its 110-year mission of creating exceptional
value for its partners, policyholders, and employees.”
Amerisure also implemented SmartCOMM™ from Smart Communications
for customer communications management. Guidewire is a reseller of
Smart Communications, a Guidewire PartnerConnect Solution
member.
About Amerisure Insurance
Amerisure is a leading provider of commercial property and
casualty insurance solutions for U.S.-based construction,
manufacturing and healthcare businesses. Licensed in all fifty
states and available through an exclusive network of elite
independent agents, the company upholds an “A” (Excellent)
financial strength rating, industry-leading service scores, and
multiple awards for innovation. Amerisure has been in business for
more than 100 years and is consistently named among the best places
to work in the industry and throughout the nation. To learn more,
visit Amerisure.com.
About PwC
At PwC, our purpose—to build trust in society and solve
important problems—is at the core of everything we do. It guides
how we serve our clients, our people and the world. To help our
clients build trust and deliver sustained outcomes, PwC provides
professional services across two segments: Trust Solutions and
Consulting Solutions. Within these segments we bring a range of
capabilities to help organizations solve faster, solve more and
realize more value. These capabilities include cloud and digital,
deals, ESG, cybersecurity and privacy, governance/boards, risk,
transformation, tax services and much more. Across our global
network of nearly 328,000 professionals in 152 countries, we are
committed to advancing quality in everything we do.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. More than 570 insurers in 42
countries, from new ventures to the largest and most complex in the
world, rely on Guidewire products. With core systems leveraging
data and analytics, digital, and artificial intelligence, Guidewire
defines cloud platform excellence for P&C insurers.
We are proud of our unparalleled implementation record, with
1,700+ successful projects supported by the industry’s largest
R&D team and SI partner ecosystem. Our marketplace represents
the largest solution partner community in P&C, where customers
can access hundreds of applications to accelerate integration,
localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on X (formerly known as Twitter) and LinkedIn.
NOTE: For information about Guidewire’s trademarks, visit
https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20250206121802/en/
Albert Lin Public Relations Manager Guidewire Software, Inc.
+1.415.205.4214 allin@guidewire.com
Marilyn Banes Senior Marketing and Communications Specialist
Amerisure Insurance +1. 248.426.7914 mbanes@amerisure.com
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