ARMONK, N.Y., Jan. 6, 2021 /PRNewswire/ -- IBM
(NYSE: IBM) today announced a collaboration with Avertra, the
global integration services, products and consultancy organization,
to help accelerate clients' digital transformation in the energy
and utilities industry. Avertra will host its MiCustomer Digital
Experience platform on IBM Cloud, helping to build connected
E&U organizations that can run more intelligently and
securely.
Avertra is leveraging IBM's Cloud Engagement Fund, established
as part of IBM's $1B investment into
its ecosystem, to access technical resources and cloud credits
to support migration of client workloads to hybrid cloud
environments, including IBM Cloud. Using advanced offerings from
IBM Cloud, including the IBM Kubernetes Service (IKS), Avertra can
gain more value from its data to help speed the development of new
tools designed to improve efficiency for the industry.
A prime example is the Avertra MiCustomer solution, an
integrated application suite which their clients can use on the IBM
Cloud to manage all aspects of customer engagement, from the
initial meter reading to final bill payment. This process includes
invoicing, correspondence, automated back office exception
resolution, and analytics – all based on a single unified
platform designed to streamline operations to help reduce internal
costs for E&U companies. The solution is also designed to give
control to consumers, allowing them to keep tabs on their energy
usage, predict future usage and have oversight into their overall
utility spend, along with other real-time features that support a
simpler and more personalized customer experience.
"We view this collaboration as a natural extension of our
expanding work with IBM. To date, we've had great success using IBM
Watson, and now with IBM Cloud we'll be able to improve the
scalability of our secured digital solutions to help build more
connected E&U organizations supported by IBM's services. Our
mission is to 'simplify life,' and we view our IBM collaboration as
a way to simplify how we manage our critical digital assets. We
look forward to the next stage in our journey with IBM," says
Bashir Bseirani, CEO at Avertra.
Avertra is part of IBM's hybrid cloud ecosystem, an initiative
to support global system integrators and independent software
vendors to help clients manage and modernize workloads for any
cloud environment, including the IBM public cloud. The IBM public
cloud is the industry's most secure and open public cloud for
business. With its security leadership, enterprise-grade
capabilities and support for open-source technologies, the IBM
public cloud is designed to differentiate and extend on hybrid
cloud capabilities for enterprise workloads.
"We are seeing the energy and utilities industry accelerating
its cloud adoption, particularly to improve communication, function
and accessibility to meet the demands of increasingly
digitally-native consumers," said Evaristus
Mainsah, General Manager, IBM Hybrid Cloud and Edge
Ecosystem. "Through IBM's Cloud Engagement Fund, we're making it
easier for ecosystem partners like Avertra to build secured,
integrated cloud solutions by migrating their workloads to an open
hybrid cloud environment like IBM Cloud – bringing the value of
multicloud applications to their E&U clients."
From increasing demand for innovation in renewable energy to
giving consumers more on-demand insight into their energy usage,
utility providers can turn to hybrid cloud solutions to help
address the needs of a more sustainability-focused, digital
society.
For more information about IBM Cloud's work with energy and
utilities visit: https://www.ibm.com/industries/energy
For more information about Avertra visit:
https://avertra.com/
Contact:
Lowell Eschen
IBM Media Relations
(303) 913-2569
Lowell.Eschen@ibm.com
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SOURCE IBM