Spiceworks Launches 13th Annual State of IT Report: Rising Costs, AI Investments, and Workforce Challenges Take Center Stage
14 November 2024 - 3:00AM
Business Wire
Powered by Aberdeen Strategy & Research, the Annual Report
Will Be Showcased at SpiceWorld, Where Industry Expert Peter Tsai
Will Share Key Findings
Spiceworks, a leader in IT insights and solutions, launches its
13th Annual State of IT report, providing a comprehensive outlook
on rising costs, workforce demands, and the impacts of generative
AI. Released in partnership with Aberdeen Strategy & Research,
the report sheds light on essential strategies for IT resilience
and growth in 2025.
The 2025 report highlights the growing importance of security,
the rising cost of IT resources, and the critical need for talent
development in the face of skills shortages, providing companies
with a roadmap to plan for resilience and innovation.
Key Findings from the 2025 State of IT Report
- Escalating IT Costs and Workforce Shortages IT leaders
report that rising product costs and IT labor shortages rank as
their most significant anticipated challenges in 2025. This trend
underscores the need for efficient processes, employee retention,
and experimenting with new solutions that might help companies work
to maintain service quality despite resource limitations.
- Security and Generative AI Drive IT Budget Priorities
Reflecting the central role of technology in business operations,
64% of organizations intend to boost IT spending, with security and
generative AI representing the areas most likely to see investment
growth. More than half of companies (53%) report that heightened
security concerns drive this budget increase.
- Concerns Over IT Spending Sufficiency Across Job Roles
Despite the uptick in budgets, there is a clear disparity within
organizations over whether these funds meet actual needs. Over half
(54%) of IT staff feel their organization’s technology spending
falls short, contrasting with just 19% of IT managers and 15% of
senior leaders. This disconnect indicates a pressing need for
greater alignment on budget expectations.
- Flexible Vendor Preferences Reflect Changing Technology
Needs IT departments are actively seeking cost savings and
willing to adapt, with businesses open to changing vendors for 59%
of the technologies they use, on average. This flexibility
underscores the importance for vendors to demonstrate superior
value, clear differentiation, and cost-effectiveness in a
competitive market to retain clients. It also creates opportunities
for vendors to gain market share from competitors who don’t follow
suit.
- Talent Retention Poses Challenges even as Demand
Increases Hiring skilled IT talent remains challenging for 57%
of senior tech leaders, as 43% of businesses plan to increase IT
staff in 2025. Large enterprises, in particular, are twice as
likely as smaller firms to expand their IT teams.
- Career Growth Requires Essential Skills and
Certifications The report highlights skills gaps, with only 63%
of IT professionals confident in their cybersecurity abilities and
53% in their coding skills. Notably, Gen Z respondents are twice as
likely as Boomers to view AI prompting as a crucial skill, showing
a shift toward AI readiness.
- Small and Large Businesses Experience Resource Disparities
in Security and AI Larger organizations are three times more
likely than small businesses to employ dedicated security staff and
five times as likely to have AI-focused roles. These findings
suggest that smaller companies may fall behind due to limited
resources, highlighting a need for scalable solutions for leaner
teams.
LIVESTREAM OF STATE OF IT RESEARCH
To bring these findings directly to industry professionals,
Spiceworks is hosting a dedicated session at this year’s SpiceWorld
conference in Austin, Texas from Nov 13-14. Entitled “The 2025
State of IT: Data-backed Insights on IT Jobs, Budgets, and Emerging
Tech,” the session will be led by Peter Tsai, Head of
Technology Insights at Spiceworks. Non-attendees may watch the
livestream session 4:15 PM CT on Wednesday, November 13, 2024.
Please join the Spiceworks Community to hear this event (live or
on-demand) on Spiceworks.com.
CUSTOMIZED READ-OUTS
To receive a personalized read-out, including additional
research segmentation by size, region, and industry, companies may
request an appointment with one of Spiceworks’ market experts.
About the 2025 State of IT Report
The 2025 State of IT report is Spiceworks’ annual in-depth look
into the critical trends shaping the tech industry, from budget
priorities and workforce demands to emerging technology
investments. Powered by Aberdeen Strategy & Research, the
report has been published annually since 2013, providing trusted
insights for IT leaders, tech vendors, and businesses looking to
stay competitive in the ever-evolving IT landscape.
About Spiceworks
Spiceworks is a trusted platform connecting millions of IT
professionals and technology providers. Offering actionable
insights, industry news, and a vibrant professional community,
Spiceworks supports IT leaders in making informed decisions that
drive technology and business growth. The company’s annual State of
IT report is a cornerstone of its commitment to sharing data-backed
trends that matter most to IT professionals.
About Aberdeen Strategy & Research
Aberdeen Strategy & Research, the research arm of
Spiceworks, brings over two decades of expertise in data-driven
insights that empower organizations to optimize their IT strategies
and navigate digital transformation. Partnering with Spiceworks on
the State of IT report, Aberdeen provides in-depth analysis that
helps companies anticipate and meet the complex challenges of
today’s tech industry.
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